MUBVIEW Q5 User manual

A Smarter Safety Solution
QUICK START GUIDE
Spotlight Wireless Security Camera
Wire-free WiFi outdoor indoor
FCC-ID: 2AXBN-CG7
Q5

Thanks for your shopping and trust.
We have been optimizing our products and improving our
lifetime customer service to offer you a better shopping
experience. If you need help, please contact Mubview before
returning your product. Most questions can be answered
through our online support center at www.mubview.com or
our after-sale mailbox at [email protected]. We will
solve your problems within 24 hours. In addition, your advice
or suggestions will be much appreciated.
Register via link below to get 3 Years Warranty Extension.
https://bit.ly/3zBSB2y
Warranty Service
Service Centre
Email: [email protected]
Distributor: [email protected]
More About Us
Web: www.mubview.com
Facebook: https://www.facebook.com/mubview
Amazon Store: www.amazon.com/mubview

Contents
1. Packing List -----------------------------------------
2. Product Appearance ---------------------------------
3. Download App --------------------------------------
4. Account Registration ------------------------------
5. Add Camera to App ---------------------------------
5.1 Connect Camera to App - ------------------------
5.2 Camera connect to WiFi -------------------------
6. Camera Installation----------------------------------
7. Battery Management--------------------------------
8. Siren + Light Alarm-----------------------------------
9. Two-Way Audio-------------------------------------
10. Alarm Notification---------------------------------
11. Multi Device Management --------------------------
11.1 Device Share ------------------------------------
12. Storage and encryption-----------------------------P10
13. FAQ------------------------------------------------- P11
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1.Packing List
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Quick User Guide *1 USB Cable *1
Screws Set for camera * 3 Screws Set * 4
Note:Micro SD card and power adapter are not included.
Q5 Camera * 1
ASmarter Safety Solution
QUICKSTARTGUIDE
Spotlight Wireless Security Camera
Wire-freeWiFi outdoor indoor
FCC-ID: 2AXBN-CG7
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2.Product Appearance
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PIR Sensor
Micro-USB Port
Lens
Status Light
spotlight
Microphone
Power Button
SD Card Slot
Reset Button
Power button：Pressing for 5-10 seconds topower on/power off.
Reset button：Pressing for 5 seconds until hearing 'Boogu' to reset.
SD card slot：Support local Micro SD card up to 128G.
Charging Indicator light：Red means charging, blue for fully charged.
USB Charge Port：Blink Slowly in Blue：Firmware update.
Status light：Blink Slowly in Red：Awaiting Wi-Fi connection.
Blink Fast in Red：Wi-Fi connecting.
Solid in Red：Network problem.
Solid in Blue：Wi-Fi connected.
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3.Download App
The camera supports Android and iOS systems.
Scan the QR code or search 'Mubview' in App store to download it. Follow
the instruction to register an account.
Note: Must turn on both above permissions.
* Allow Mubview App to access mobile cellular data and wireless
LAN, otherwise it will fail to connect the camera.
* Allow Mubview App to receive notifications, otherwise, your phone
will not receive alarm notification.
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Android
iOS
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4. Account Registration
5. Add Camera to App
A new user needs to register account in App with an email address.
Click 'Sign up' to register a new account.
Note:
* When register a new account, please choose the region you are
actually in and fill in correct country code. (People registered in
different regions can't share the camera.)
* Please register with e-mail address.
5.1 Preparations for connection
1. Before turn on the camera, insert a Micro SD Card to save video
clips or you can start the 3-day free cloud service. Without Micro SD
Card or cloud service, no video will be saved.
2. Make sure your WiFi is 2.4GHz. The camera only works with
2.4GHz WiFi, not support 5GHz.
3. Put the camera and your smart phone close (suggest 1-3 ft) to
the router when connect WiFi.
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1. Add camera to App: Home page - Right up corner '+' - ' Battery
Camera'
5.2 Connect Camera to App
2. Connect the camera to WiFi according to the steps in App.
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Note:
* When connect camera to WiFi , make sure the indicator light is flashing
slowly in red. If not, please reset the camera (hold the RESET button
for 4-5 seconds until the light turns red and blinks.)
*
If you can't hear 'Bugoo', please long-press the reset button to enter the
configuration mode again.
* Make sure your accountant password is correct. ( the password of the
WiFi cannot include single quote, underline, space and virgule / ).
* In general, the router has connection limit. Once the devices number
exceeds the limit, other devices will fail to connect to the router.
* After checking the above information, if the camera still cannot connect
to WiFi, please re-download the App, reset the camera or restart the
router, and then add the camera in App again.
* If you tried all the steps, but still no luck, please email us for support:
[email protected].
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1. Packing List -----------------------------------------
2. Product Appearance ---------------------------------
3. Download App --------------------------------------
4. Account Registration ------------------------------
5. Add Camera to App ---------------------------------
5.1 Connect Camera to App - ------------------------
5.2 Camera connect to WiFi -------------------------
6. Camera Installation----------------------------------
7. Battery Management--------------------------------
8. Siren + Light Alarm-----------------------------------
9. Two-Way Audio-------------------------------------
10. Alarm Notification---------------------------------
11. Multi Device Management --------------------------
11.1 Device Share ------------------------------------
12. Storage and encryption-----------------------------P10
13. FAQ------------------------------------------------- P11
4. Not suggested installing the camera vertically towards moving objects,
otherwise, it may not detect motion events or cause delay.
1
. The camera should be placed 7-10 ft (2-3m) off the ground.
2. Tilt the camera down at about a 15° angle.
3. Keep the PIR lens level for best results.
6.Camera Installation
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15°
7-10ft
(2-3m)
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Note: To reduce false alarms, please note that:
*
Better not point the camera to lights/glass/window/swimming pool.
*Do not point the camera too close to busy traffic.
*Keep camera away from outlets, including air conditioner vents,
humidifier outlets, the heat transfer vents of the projectors, etc.
8.Siren + Light Alarm
The camera can give audiable &light alarm by turning on “Audio warning
and strobe light”. Go to Live page - the second page - turn on “ Audio
waring and strobe light”.
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7.Battery Management
1. Battery can last 2-3 months, assuming triggering of 30 times/day.
2. Charger Standard: DC 5V 2A (adapter not included).
3. It takes 6-8 hours for a fully charge. Please fully charge the camera
before use.

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9.Two-Way Audio
1. Open microphone permission of Mubview App.
2. Press the intercom button to start speaking.
3. Release the intercom button to listen
.
You can set weekly/daily alarm schedule in alarm management. The
camera will only be triggered and send alarm notification during your
schedule period.You can set 4 alarm time periods at most.
10.2 Alarm Plan
10. Alarm Management
2022-07-19 16:00 2022-07-19 16:00
10.1 Alarm area
The alarm area has 16*9 grids. Select the area you want to monitor.
To set alarm area, enter camera setting page - "Alarm Management" -
"Alarm Area". You will only receive alarm notification that appears in the
grid area.

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Enter “Device Share” in camera setting page to share camera with others.
Share steps：
1. B download Mubview App and create his new account in App.
2. Click 'Add' in App on A’s phone.
3. A scan B’s QR Code or input B’s account ID directly.
4. B accept share on his phone.
11.1 Device Share
11.Multi Device Management
Click '+' to add
more devices
Watch 4 cameras
live at the same time
Mubview App can manage multiple Mubivew cameras or doorbells . You
can watch live of 4 cameras at same time in the App.

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12.Storage and Encryption
1. Micro SD card capacity up to 128G.
2. Cloud: Mubview supplies with 3 days of free cloud storage. To continue
to use the cloud service, you need to purchase this service. Choose the
cloud space and time you need, the video will not be lost.
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Mubview security cameras have two storage methods:

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13. FAQ
① Check WiFi name and password if contains any special symbols.
②Make sure WiFi is 2.4GHz, 5GHz is not supported.
③Make sure camera and mobile phone are in the same WiFi network.
1. Unable to connect wifi
① Remove camera from Mubview App.
②Long press the reset button to restore factory settings.
③Reconnect.
2. Connect to a new network
① Find “Reset” button at bottom of camera.Long press until hear sound
"Boogu".
② Wait for the camera status indicator to flash slowly in red.
3. Reset the camera
① Charge at least 6~8 hours with a 5V/2A adapter.
② Ensure the charging cable workable.
4. Can't charge
① Reduce the sensitivity of motion detection alarm.
② Check whether there is any object within the detection range of the
camera continiously triggering the PIR sensor.
③ Turn on "Alarm only when people appear" or set alarm plan or alarm
area.
5. Frequently received alarm information

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① Ensure WiFi signal is strong.
② Ensure motion detection function is turned on and increase the
sensitivity of he camera.
③ Make sure the motion occurs within the detection range of PIR sensor.
6. Some people pass by without alarm
① Make sure the camera is triggered.
② Ensure that the Micro SD card is inserted correctly and recognized
successfully, or subscribe to cloud services.
7. No alarm video recording
① Check the status of the Micro SD card in "Settings" to ensure that the
Micro SD card was recognized.
② Re-insert the Micro SD card.
③ Format the Micro SD card in the App.
④ Use a new Micro SD card.
9. Unable to play local history
① Open the phone settings, click “notification”, find "Mubview" App, and
turn on “Notification”.
② Open the "Mubview" App, in the "Settings" page, turn on “alarm push”.
③ In the "Mine" page, enter “settings” and turn on “push sound”.
④ Ensure that the motion detection function of the device is turned on.
⑤ Check network.
8. No alarm push
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For any questions, please send us SN number of your camera and describe
the problem to:
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Brand Story
Since its inception in 2019, MUBVIEW has been committed to being a
promoter of a smart lifestyle.
MUBVIEW not only focuses on echnology and superior service but also
pays special attention to customer privacy. The recorded video will be
encrypted at military level so that you can enjoy the ultimate experience.
In the past three years,the love and trust from millions of customers have
being the driving force behind MUBVIEW ensuring a smart and relaxed
lifestyle for everyone.
You are welcome to share your using experience or story with us! If you
are looking for cooperation or anything else, feel free to email us to
[e-mail].
Customer Service
Warranty:36-month limited warranty (The actual warranty period shall be
implemented according to the requirements of local laws and regulations)
Email us:
[email protected]
Facebook:
@MUBVIEW
Youtube: @MUBVIEW
Instagram: @MUBVIEW
www.mubview.com

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