MultiQ DSMS 3.6 User manual

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide
Media pla ers 4 & 5 operated in standalone mode

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 2
Table of Contents
Table of Contents ...................................................................................................................... 2
1 Revision history ..................................................................................................................
2 Introduction ......................................................................................................................... 5
3 Introduction to the MultiQ range of products ............................................................. 6
Getting to know media player & 5 ............................................................................. 9
.1 Unpacking ..................................................................................................................................... 9
.2 Mounting ....................................................................................................................................... 9
.3 Connections ............................................................................................................................... 10
. Hardware Installation ................................................................................................................ 10
. .1 Front panel LEDs ................................................................................................................................ 10
.5 Adding interactivity (optional) ................................................................................................. 11
5 Initial setup ....................................................................................................................... 12
5.1 Media player installation .......................................................................................................... 12
5.1.1 Basic configuration ............................................................................................................................ 12
5.1.2 Flash installation ................................................................................................................................. 17
5.1.3 Making your first settings in the management system .......................................................... 19
5.1. Use the correct video settings ....................................................................................................... 20
5.2 Login and management ........................................................................................................... 21
6 Handling content ............................................................................................................ 23
6.1 What is content? ....................................................................................................................... 23
6.2 How to obtain content? ........................................................................................................... 23
6.3 Preparing content ...................................................................................................................... 23
6.3.1 Preparing images ................................................................................................................................ 23
6.3.2 Preparing video clips ......................................................................................................................... 2
6.3.3 Converting PDFs into images before use ................................................................................. 2
6.3. Converting Flash animations into MPEG- (h.26 ) files .................................................... 2
6.3.5 Converting Power Point presentations into images or video clips ................................... 2
6. Getting smooth transitions when playing video ................................................................. 25
6. .1 Add fade-inns and fade-outs .......................................................................................................... 25
6. .2 To combine several video clips into one clip with the desired transitions ..................... 25
6.5 Media spots ................................................................................................................................ 26
6.6 Playlists ........................................................................................................................................ 26
6.7 Channels ..................................................................................................................................... 27
6.8 Areas ............................................................................................................................................ 28
7 Getting an overview of the digital signage management system ........................ 30
8 Uploading content and the "Import" tab ................................................................... 31
8.1 The "Media" icon ....................................................................................................................... 31

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 3
8.2 Uploading video clips ............................................................................................................... 33
8.3 Uploading images ..................................................................................................................... 35
8. Uploading several files simultaneously ................................................................................. 37
9 Creating your first playlist ............................................................................................. 1
9.1 Connecting the playlist to the media player ........................................................................ 3
9.1.1 Use the proper aspect ratio ............................................................................................................ 5
9.2 Create your second playlist, now with video clips ............................................................ 6
9.3 Playing playlists in sequence .................................................................................................. 52
10 Scheduling ....................................................................................................................... 5
10.1 Additional scheduling features ............................................................................................... 59
11 Streaming sources as media spots ............................................................................ 60
11.1 Adding Live TV ........................................................................................................................... 60
11.2 Adding security cameras ......................................................................................................... 6
12 Splitting the screen into several areas ...................................................................... 67
12.1 In store audio and using the “Audio” area ........................................................................... 67
12.2 Splitting the screen into several visual areas ...................................................................... 71
12.3 Adding an image slideshow to “Area2” ............................................................................... 78
13 Adding a ticker ................................................................................................................ 8
13.1 Getting tickers from RSS feeds............................................................................................. 85
1 Adding an online weather and time channel into “Area1” .................................... 91
1 .1 Adding more links to the locally stored website ................................................................ 97
15 The unit settings menu ............................................................................................... 102
16 Appendix 1: Media player troubleshooting ............................................................ 103
17 Appendix 2: Firmware maintenance ........................................................................ 10
17.1 Firmware upgrade in standalone mode ............................................................................. 10
17.2 To create a USB rescue stick ............................................................................................. 105
17.3 To reset to factory state using the rescue USB stick .................................................... 107
17. Using a rescue USB stick with a media player in standalone mode .......................... 108

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011
1 Revision history
A description of changes with revision number will be noted in the revision log below:
Version Date Comments
1.00
201
1
-
08
-
0
3
Initial version
software ver. 3.4
2.0
2011
-
08
-
18
Software v
ersion 3.6

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 5
2Introduction
This document describes two simple wa s of getting a quick start with MultiQ digital signage using
a Media pla er 4 or Media pla er 5 combined with a 16:9 widescreen monitor such as the MultiQ
42DS monitor especiall designed for digital signage.
Figure 1. MultiQ Media player or 5 combined with the MultiQ 2DS monitor.
In addition to a media pla er and a monitor ou need a computer with a web browser along with
some images to be used as content. You ma use images that ou have shot using our own digital
camera or pictures that ou have created using our favorite drawing software. Also ou ma want
to add video clips that ou have shot using our own camera or that have been downloaded from
YouTube or similar sites. Do not forget that content that ou have not created on our own ma be
cop right protected.

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 6
3Introduction to the MultiQ range of products
The MultiQ digital signage- and kiosk s stem combines traditional digital signage with interactive
cutting edge kiosk technolog . The products are designed for long lifetime, high reliabilit and low
power consumption. Also the s stem has designed for scalabilit allowing for eas operation of
single media pla ers or media monitors in standalone mode as well as large s stems including
thousands of media pla ers or media monitors located at hundreds of sites.
Figure 2. In standalone mode no central server is required. Each media player or media monitor contains
its own management system.
The MultiQ digital signage and kiosk s stem consists of 6 versions of media pla ers and media
monitors.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 7
Figure 3. In the MultiQ digital signage and kiosk product range there are four versions of media monitors
with integrated media players and two versions of media players that are to be connected to separate
monitors.
The MultiQ product range includes media pla er and media monitors are designed for long lifetime
expectanc . The units do not include an moving mechanical parts such as fans or hard drives.
Instead the low power consumption, less than 10 watts for the standalone media pla ers and 40
watts for the media monitors with integrated media pla ers allow for passive cooling with no fans.
Since there are no fans there will be ver little accumulation of dust in the units. The power suppl
is a separate unit allowing for eas replacement.
Instead of hard drives, flash memories used for storing the content.
Linux is used as operating s stem in the units. This eliminates license costs and the need for
forced securit updates. Finall it makes it possible to use a distribution of Linux that is especiall
adapted to digital signage. The Linux s stem does onl occup about 1 GB of the flash memor .
The internal flash memor is 2 GB in media pla er 4 and media monitors 4 and 5. In media pla er 5
and media monitors 6 and 7 the memor size is 4 GB (allowing for 3 GB to be used for content).
However if necessar , it is possible to connect a separate standard USB stick to extend the
memor .

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 8
Media pla ers 4 and 5 are intended as separate units to be connected to an monitor having a DVI
or HDMI input. There is a special version of the separate media pla er that supports VGA as an
alternative to DVI and HDMI.
Other differences between the products are processor capabilit , internal memor size and flash
memor size.
This user manual focus on how to set up stand alone media pla ers, media monitors 4 & 5.
The media monitors and media pla ers can also be operated in a centrall managed mode with a
central management server. This is also described in separate manuals.
“MultiQ DSMS 3.6 User Guide Media pla ers operated in centrall managed mode”
“MultiQ DSMS 3.6 User Guide Media monitors operated in centrall managed mode”
That can be downloaded from the MultiQ website.

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 9
Getting to know media player & 5
Media pla ers 4 & 5 are to be connected to an external monitor. In the sections below the controls
and indications of the media pla ers 4 and 5 are described.
.1 Unpacking
Please make sure that the following items are included in the package and in good condition. If ou
find that an items damaged or missing, please contact our retailer immediatel .
•One media player
•AC/DC adapter with 12V DC output
•AC power cord
•A quick start guide
.2 Mounting
Mounting and attachment hardware is not included. The media pla er has a VESA 75 x 75 mm
interface. The media pla er can be mounted on the back of the MultiQ DS 42 monitors using a
separate bracket.
Figure . The media player can be mounted on the back of the MultiQ monitors using a VESA 75x75 mm
bracket.

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 10
.3 Connections
The media pla er has connections for DVI-D (digital onl ), Audio (digital and analogue), LAN and
USB I/O.
Figure 5. Figure 1. . Media player back panel connections.
. Hardware Installation
Connect the DVI-D output to the monitor to be used. If the monitor has an HDMI input a conversion
cable should be used. A monitor must be used when configuring the media pla er.
The audio outputs ma be connected to analogue or digital inputs on external audio s stems.
The LAN port must be connected to a LAN with Internet access. If ou have no touch panel ou
need a separate mouse to be connected to the second USB port.
If a separate touch panel monitor is to be used, one of the USB ports should be connected to the
touch panel interface of the monitor.
During setup a USB ke board should be connected to one of the USB ports. Do all connections
before powering up b connecting the external power suppl .
. .1 Front panel LEDs
On the front of the media pla er there are 4 LEDs.
Figure 6. Front panel with indication LEDs.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 11
Power – This led will be lit when the media pla er is on (Blue).
Status – This led indicates activities and result of activities
•Flashing between red and green: ongoing activity as starting up, shutting down or download in progress.
•Green: download succeeded
•Red: communication with the digital signage management server failed or download failed
HDD – This LED indicates hard drive activit (Yellow).
LAN – Flashes when there is activit on the LAN port.
•Not lit: no network access
•Constantly lit in green: Link up at 100 Mb/s or 1000 Mb/s
•Flashing in green: Network activity at 100 Mb/s or 1000 Mb/s
•Constantly lit in red: Link up at 10 Mb/s
•Flashing in red: Network activity at 10 Mb/s
.5 Adding interactivity (optional)
To include interactivit ou will need to use a monitor with a touch panel. The touch panel needs to
have a USB interface that is connected to one of the media pla er USB ports. More information on
adding interactivit is available in the “MultiQ DSMS 3.4 User Guide, Media monitors operated in
centrall managed mode”.

©2011 MultiQ are registered trademarks or trademark applications of MultiQ International AB in various jurisdictions. All
other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 12
5Initial setup
5.1 Media player installation
The following section contains what is required when configuring the media pla er.
5.1.1 Basic configuration
To configure the media pla er ou will need a USB ke board and a USB mouse. The media pla er
should be connected to a monitor.
At first start up (factor state) the media pla er will go directl to the setup menu s stem after
showing the test pattern (without requiring an password).
However as soon as the unit has been configured, a USB ke board will be needed to initiate setup
again. To initiate the menu s stem ou press “Ctrl+Alt+c”.
Figure 7. Attach the USB keyboard and the USB mouse before you power up the media player.
Figure 8. When starting up the unit you will see a MultiQ sign and then a test card.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 13
The first setup menu is the monitor orientation. B pressing the centre button ou can rotate the
menu s stem to fit the orientation of the monitor.
Figure 9. By pressing the centre button the configuration menu can be rotated. When the menu is
correctly oriented, press the “Next” button.
Figure 10. After having selected the correct orientation of the screen, continue by clicking the “Next”
button.
When the proper orientation of the menu s stem has been chosen the language setting menu will
appear. B choosing the language, also the ke board language setting is selected.
Note.
Note.Note.
Note. The setting of the orientation onl affects how the setup menu is presented. The orientation
of the content displa ed on the screen is decided b the application in the management s stem.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 1
Figure 11. Select the keyboard language and then press “Next”.
Press the preferred language then press “Next”.
If the media pla er has not been previousl been configured (in factor default state) it will directl
displa the “Settings” menu (Figure 11). You will now find that “Managed” (meaning “centrall
managed”) is selected b default.
Note
NoteNote
Note If the media pla er is alread set up in standalone mode ou will need the password that was
set at the initial set up of the unit to get to the “Settings” menu. If prompted for a user name and
password ou will find see the virtual ke board at the bottom of the page. B default the username
is “admin”.
If the password has been lost ou need to restore the factor state of the media monitor. See
Appendix 2.
Note
NoteNote
Note If ou intend to set up a media monitor that has previousl been configured to operate with a
central server; ou will need a user name and a password before displa ing the “Settings” menu.
The default user name is “installer
installerinstaller
installer” and the default password is “pass
passpass
pass”. This can be changed in the
central server, if so ou need to get the password from the s stem administrator before changing
the media monitor to standalone mode.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 15
Figure 12. Select “Standalone” mode. DHCP is selected as default and will make the media player to
automatically obtain an IP address from a local DHCP server. Press the “Test connection” button and you
will get to know the IP address of the media player. As an alternative you can press the “Static” button to
set a fixed IP address. If so, you need to obtain IP addressing parameters from your network administrator.
DHCP operation is the most common. However in some networks static IP addresses are required.
If so, contact the local network administrator to obtain the fixed IP address parameters.
Figure 13. The connection test indicates that you are connected to a LAN and also give you the IP
address of the media player or media monitor. The IP address is needed in order to login to and to
manage the unit.
Choose between DHCP mode and setting
a fixed IP address

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 16
Figure 1 . To leave the “Settings” menu, click the “Next” button. Note that if you intend to use Flash files,
a Flash plugin should be installed before leaving the setup menu (See next section).
Figure 15. Select the password of your choice. The administrator user name is “admin”. You can alter the
password and add more users later on.
After pressing the “Next” button ou will get to the management s stem (see section 5.1.3).

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 17
5.1.2 Flash installation
If the media pla er is to use Flash files a Flash plug in has to be installed. This is done b pressing
the “Plugins” button in the configuration menu. Follow the instructions to install Flash. Also other
plugins will become available in this menu.
Figure 16. If you intend to use Flash in your applications you need to install the Flash player by pressing
the “Plugins” button and then follow the onscreen instructions.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 18
Figure 17. Once Flash has been installed it will stay in the media player as long as you do not perform a
factory reset of the unit.
Figure 18. Once the Flash player has been installed you can press “Next” to proceed.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 19
5.1.3 Making your first settings in the management system
Figure 19. After pressing “Next” you will get to the “Help” tab of the management system. The media
player contains a complete digital signage content management system.
To be able to log in to the unit ou also need to remove the web server lock. For securit the web
server is b default locked from inbound requests. To remove the web server lock ou need to click
the “Users” icon to the left. The “Disable remote access to web server” check box should be
unchecked. Then click “Save”. After a while the media monitor will be available for inbound
requests.

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other compan names and products are trademarks or registered trademarks of their respective companies. We reserve
the right to change the specifications without prior notice.
MultiQ DSMS 3.6 User Guide, Media players operated in standalone mode, Version 2, 18/08/2011 20
Figure 20. Select the “System” tab and then the “Security” icon. Check that the “Enable access to web
server” box is checked and then click “Save”. If desired, the password can be changed while in the
“Security” menu. Finally press “Done” to proceed to normal operation of the media player.
5.1. Use the correct video settings
At this stage ou can also set the video settings of the media pla er to fit the monitor that ou
intend to use. Select the “Unit” tab and then the correct resolution (here 1080p) and the aspect
ratio (16:9). You can also choose to make these settings at a later stage after having logged in to
the media pla er.
Figure 21. Go to the “Unit” tab and click the Display icon and set the video mode to use the media player
with a 16:9 monitor, select “HD 1080 –Full screen –landscape(0). There is also an automatic mode that