myPOS S920 User manual

S920 En|
User Guide

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Content
Introduction
Internet Connectivity
How to connect your S920 using Bluetooth
How to connect your S920 using Wi-Fi
How to connect your S920 using SIM Card
Activation
Accepting Payments
S920 Functions
Warranty and Return Policy
Scope
Related Documentation
Using S920 with Mobile Phone
Using S920 with wireless (Wi-Fi) router
Using S920 with SIM card
Activation code
Sales Transaction
Processing Magnetic Stripe Cards
Processing Contactless Cards (PayPass or payWave)
Refund Transaction
Last transaction void
TRANSACTION menu
SETTINGS menu

Introduction
Congratulations!
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www.myPOS.eu/resources
Your new myPOS S920 (S920 in short) is a revolutionary mobile terminal for
securely accepting payments with credit and debit cards on the go. In order
to start using it, you need to register for a free e-money account (myPOS) to
which your funds will be transferred and to activate the S920 device.
If you need more than one S920 device for your business, you can purchase
and activate additional myPOS devices. The funds from all myPOS devices
will be transferred to your myPOS account.
Scope
This user guide contains step-by-step instructions for using your S920 device
to accept credit and debit card payments on the go. The purpose of this
document is to specify the main functions of the S920.
The Quick User Guide provides information about:
Internet connectivity capabilities of S920
How to use Bluetooth, Wi-Fi or SIM card on S920
Activation
Accepting Payments
Main menus and functions
The Quick User Guide does not include information about the technical
specifications of the device, which is provided separately in S920 Technical
Specifications & Warranty document in your S920 box.
Related documentation
The latest version of this Quick User Guide can be found on-line on
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Internet connectivity
In order to be able to process payments with credit and debit cards, the S920
device has to be connected to the Internet. Your S920 can use the internet
connection of your mobile phone (via Bluetooth or personal hotspot), a
wireless router or a SIM card.
You can switch between the different connection types any time using the
„Change connection type“ option in the Settings menu.
Using S920 with a mobile phone
(via Bluetooth or personal hotspot)
Make sure you have an internet connection (data) activated on your mobile
phone. In order to connect your S920 device to your mobile phone, please
read carefully the information below. Please be aware that different
operating systems may not support all connectivity modes.
A. iOS 7.0 or later
If you are using an iPhone which runs iOS 7.0 or later, you can
connect your S920 ONLY via Bluetooth.
Download our free myPOS Bluetooth Service App from Apple store and
install it on your mobile phone. Starting the Mobile application will
automatically launch a communication service. You can then close your
myPOS BT Service as it is not needed anymore for your S920 operation.
Please follow the procedure described in the “How to connect your S920
with Bluetooth” section.
B. Android 3.0 or later
If you are using a mobile phone which runs Android 3.0 or later,
you can connect your S920 via Bluetooth or Wi-Fi (Personal
Hotspot).
To connect via Bluetooth, download the free myPOS Bluetooth Service App
from Google Play Store and install it on your mobile phone. Starting the
Mobile application will automatically launch a communication service. You
can then close your myPOS BT Service as it is not needed anymore for your
S920 operation. Please follow the procedure described in the “How to
connect your S920 with Bluetooth” section.
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To connect via Wi-Fi (Personal Hotspot) activated on your mobile phone,
please follow the procedure described in the “How to connect your S920
with Wi-Fi” section. The myPOS Mobile application is not required for using
this type of connection but you can download and use it for managing your
e-money account.
C. Windows Phone 8.0 or later
If you are using a mobile phone which runs Windows Phone 8.0 or later, you
can connect your S920 ONLY via Wi-Fi (Personal Hotspot).
To connect via Wi-Fi (Personal Hotspot) activated on your mobile phone,
please follow the procedure described in the “How to connect your S920
with Wi-Fi” section. The myPOS BT Service application is not required for
using this type of connection but you can download and use it for managing
your e-money account.
Using S920 with a wireless (Wi-Fi) router
Make sure your Wi-Fi router is connected to the Internet. In order to connect
your S920 device to your Wi-Fi router, please read carefully the information
below. Please be aware that the supported encryption methods for Wi-Fi
networks are WPA and WPA2.
For proper operation of the S920 device, please make sure that:
your router does not have any network traffic restrictions or filters
your router does not require setting a special TCP/IP configuration on
your network devices (S920 will use the default settings only)
network signal is strong enough. The network signal strength is
indicated via a Wi-Fi signal icon located in the upper part of your S920
screen.
To connect via a Wi-Fi router, please follow the procedure described in the
“How to connect your S920 with Wi-Fi” section.
Using S920 with a SIM card
Make sure your SIM card has the mobile data service activated.
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For proper operation of the S920 device, please make sure that:
the SIM card is inserted correctly in SIM slot. Please refer to pictogram
on page 10.
you have a SIM adapter if your SIM card is micro or nano. Your S920
device is working with standard SIM card size.
network signal is strong enough. The network strength is indicated via a
signal strength icon located in the upper part of your S920 screen.
To connect via a SIM card, please follow the procedure described in the
“How to connect S920 using SIM card” section.
WARNING! Please proceed with caution if you are using SIM card adapter
for fitting a smaller SIM card into a myPOS S920 as there is a high risk of
damaging your POS device. This damage is not covered by the warranty.
We recommend you placing a regular-sized SIM card instead.
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How to connect your S920 with Bluetooth
Step 1:
Step 2:
Step 3:
Make sure the Bluetooth on your mobile phone is ON (activated). Switch ON
your S920 and wait for a few seconds until it completes the initialization.
The S920 will scan for available
(discoverable) Bluetooth devices in its
range and will display a list of their names
on the screen.
Choose your mobile phone's
name from the list and select it by pressing
its respective number (from 1 to 6) on the
keyboard. If there are more than 6
available devices on the list, you can
switch to the next page of the list by
pressing the up and down arrow buttons
from the keyboard. If you cannot find your
mobile phone on the list, press ( ) and
S920 will rescan (search again) for
available (discoverable) devices. Make
sure your mobile phone is in a
discoverable mode.
Depending on the device, you might have
to tap Pair to accept the password. The
password is shown on the myPOS device
screen.
Pair the S920 with your mobile
phone. Once it has been paired, S920 will
perform a test of the connection to
myPOS. If the test is successful, the
following S920 screen will appear:
If the connection test is unsuccessful, the
S920 screen will display an error message. Please check and make sure your
mobile phone is connected to the Internet.
When you pair S920 with a Bluetooth device, the information is saved so that
the next time you are within the range of the same Bluetooth device, the
terminal will connect to it automatically.
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How to connect your S920 with Wi-Fi
Step 1:
Step 2:
Step 3:
Make sure the S920 is in the range of your Wi-Fi network. Switch ON your
S920 and wait for a few seconds until it completes the initialization.
The S920 will scan for available Wi-
Fi networks within its range and will
display a list of their names on the screen.
Find the Wi-Fi network you would
like to use and select it by pressing its
number (from 1 to 6) on the keyboard. If
there are more than 6 available networks
on the list, you can switch to the next page
of the list by pressing the up and down
arrow buttons from the keyboard.
If you cannot find your Wi-Fi network on
the list, press ( ) and S920 will rescan
(search again) for available Wi-Fi
networks. Make sure your S920 is in the
range of your network.
If your Wi-Fi network requires a
password, S920 will display the Wi-Fi
Password screen, where you can enter the
network password. In case your password
contains digits , press the relevant
number key. In case your password
contains letters, press the relevant
number key and then switch to letters by
pressing (ALPHA) button from the
keyboard several times in order to select
the required character. If you make a
mistake, press the yellow key ( ) to delete
the last entry. When you have entered the
password, press the green key ( ) in order
to complete the operation
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Once it has connected to your Wi-Fi
network, S920 will perform a test of the
connection to myPOS.
If the test is successful the following S920
screen will appear:
If the connection test is unsuccessful, the
S920 screen will display an error message.
Useful tips:
When S920 connects to a Wi-Fi network, the information is saved so that the
next time you are within the range of the same network, the terminal will
connect to it automatically.
If the password of your Wi-Fi network has been changed, the Wi-Fi signal
icon on the screen will become grey
If you try to make a payment transaction,
the terminal will display an error message
– “You are not connected to any network” -
and will search for available networks. If a
previously used network is found, the
S920 d e v i c e w i l l c o n n e c t t o i t
automatically and will process the
transaction.
In order to change the saved password,
choose the “Change connection type”
option from the SETTINGS MENU 1 and
enter the new password when prompted.
If you are within a previously used
network range and do not want your S920
device to connect to it automatically, you
can delete the saved data by choosing
option 3: “Forget this network”.
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How to connect S920 using SIM card
Step 1:
Step 2:
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Step 3:
Remove the back cover of the device by unscrewing the bolt and
remove the battery. You will see the SIM and SAM compartments.
Insert you SIM card in the SIM card
slot (on the left side) with the gold-colored
contact surface facing down into the
bottom holder (marked with blue arrow
on the scheme).
Make sure that the SIM card is inserted
in SIM slot.
Your S920 device is working with
standard SIM card size. If you have micro or
nano SIM card, please use a SIM adapter.
Put the battery back into the S920 device,
close the cover and switch ON the device.
Enter your SIM PIN.
Your device supports more than one
connection type, so please choose SIM
card on the Connection type screen.
If the mobile network was not recognized,
the S920 device will display an error
message and two options: to try again ( )
or to manually enter the APN settings ( )
of your mobile network.
Once it has connected to your mobile
network, the S920 will perform a test of
the connection to the myPOS.
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