Mytrex MXD-LTE User manual

MXD‐LTEManual

Features
View
Figure1:BaseUnitTop
Figure2:BaseUnitBackView
BaseUnit
HelpButton
Speaker
StatusLight
ModeButton
On/OffSwitch
ProgrammingJack
RESETButton
PowerBlockandCord
(notremovablefrom
baseunit)
Microphone

Figure3:PersonalHelpButton(PHB)
DescriptionofFeatures
MicrophoneandSpeaker(Figure1)
ThemicrophoneintheMXD‐LTEunitissensitiveenoughtohearvoicecommunicationaroundcorners
andinotherroomsofthehome.YoudonotneedtobeinthesameroomwiththeMXD‐LTEunitforthe
responsecentertohearyou!TheMXD‐LTEunit’saudiosystemisengineeredtoprovideforanincrease
ofupto83timesthenormalvolume.
Control(Figure2)
TheOn/OffSwitch,ResetandModebuttonsareplacedonthebackoftheMXD‐LTE.Thesetwobuttons,
switchandthebaseunitHELPbuttononthetopoftheunitareusedtoconductrangetests,turnoffthe
MXD‐LTE,pairpersonalhelpbuttons(PHBs)totheMXD‐LTE,andforotheruses.Seepages9‐14.
Two‐WayVoiceCommunications
Afterconnectingtotheresponsecenter,TheMXD‐LTEunitshiftstoavoicecommunicationmode.The
MXD‐LTEusuallyoperatesinduplexmode,whereboththeattendantandyoucantalkatthesametime.
SomeresponsecenterscanalsoplacetheMXD‐LTEinsimplexmodeandswitchtheunitbetween“talk”
and“listen”modes.Simplexmodecangreatlyimprovetheclarityandrangeofcommunications
betweenyouandtheattendantduringcertainsituations.
PushButton
IndicatorLight
WristStrap
Model PHB
Pendant
Model PHB

WaterproofPersonalHelpButton(PHB)(Figure3)
ThePHBmaybewornasanecklaceorabracelet.Bothstylesarewaterproofandshouldbeworninthe
bathtubandshower.ThePHBusesanindicatorlighttodisplaythestatusofitsinternalbattery.While
thePHBisbeingpushed,agreenlightwillindicatethattheinternalbatteryisgood.Aredlightindicates
thattheinternalbatterymaybeweak.
PersonalHelpButtonPerformance
TheMXD‐LTEunitisequippedwithasophisticatedreceiverthatiscarefullymatchedtothePHB.The
MXD‐LTEunitcanreceivesignalsfromthePersonalHelpButtonwhenitisupto600feetawayfromthe
baseunit.
Manual Testing
It is recommended that the unit is tested manually at regular intervals, by pushing the PHB. It is
important to be familiar and comfortable with the MXD-LTE and the monitoring center.

InstallationSteps
1. Pl
ugtheMXD‐LTEpowercubeintoanAC
poweroutletthatisnotcontrolledbyalight
switch.(Figure5)
2. Placethepowerswitch,locatedontheback
oftheunit,intothe“I”position.Thestatus
light on the MXD‐LTE will begin to flash
orange.
3. Afterashorttime,thestatuslightlocatedonthe
left edge of the large HELP button will appear
steady green, indicating that the MXD‐LTE is
connected properly, and the cellular radio has
beenactivatedwiththecellularcompany.
4. TesttherangeofthePHBtomakesureitworks
throughout the home and yard. See Testing the
PHB(RangeTestMode),below.
5. InitiatethefirstcalltotheResponseCenterby
pressingthePHBortheHELPbutton.
PleasecontactyourserviceprovideriftheMXD‐
LTEdoesnotconnect.
TestingthePHB(RangeTest)
1. LocatetheMODEbuttononthebackoftheMXD‐LTEandpressitonce(Figure5).
2. TheMXD‐LTEwillannounce“RangeTestMode.”
3. ImmediatelyactivatethePHBbypressingandholdingdownthebutton.Agreenlightwillilluminate
onthePHBandasteadytonewillsoundfromtheMXD‐LTE,aslongasitisdetectingthePHB.
4. WhileactivatingthePHB,walkaroundallareasofthehomeandyard.Listenforgapsinthetone.
Gapsindicate“deadzones”wherethePHBisnotdetected.If“deadzones”aredetected,try
relocatingtheMXD‐LTEand/orcontactyourserviceprovider.
5. TofinishtheRangeTest,stoppressingthePHB.Afterthetonestops,presstheRESETbuttononthe
backoftheMXD‐LTE(Figure5).Theunitwillannouncethe“SystemReady.”
Figure5:MXD‐LTERearView
Figure6:MXD‐LTE TopView
ModeButton
On/OffSwitch RESETButton
StatusLi
g
ht

TestingtheMXD‐LTEunit
Note:ThemanufacturerrecommendsthattheMXD‐LTEbetestedatleastevery30days.Most
responsecenterswelcomeregulartesting.Attendantsareavailable24hoursadaytohelp.
1. PressthePHBandwaitfortheresponsecenterattendanttospeaktoyouthroughtheMXD‐LTE.
2. Whentheattendantanswers,simplyinformhim/herthatyouaredoingatest.
TurningofftheMXD‐LTE
Note:WhentheMXD‐LTEisremovedfromserviceand/orrelocated,it
isveryimportanttoturnitofftopreservethebatteryandtokeepthe
unitfrominitiatinganyinadvertentalarmswhileintransit.
1. UnplugtheMXD‐LTEfromtheACoutlet.
2. Placethepowerswitchinthe“0”positionandwaituntilthe
statuslightstopsblinking
Note:IftheMXD‐LTEdoesnotturnoffaftercompletingthesesteps
thepowerlockfeaturemaybeenabled.
ResettingtheMXD‐LTE
LocatetheresetbuttononthebackoftheMXD‐LTE.
1. Soft reset: briefly pressing the reset button returns the unit to its normal standby state from an
alarmedstateoranyoftheavailablemodes.
2. Hardreset:holdtheresetbuttondownfor5secondstorebootthecellularradio/capsule*
Figure7:On/OffSwitch

Troubleshooting
UseofStatusLights
TheMXD‐LTEspeaksthesystemstatuseachtimetheRESETbuttonispressed.TheStatuslight
displaysthefollowinglightsignalswhenoperating:
Behavior Description SuggestedAction
FastOrangeFlash Thefirststageofthepower‐up
sequence(myCappoweringon)
WaitforMXD‐LTEtofinishpower‐up
sequence.
SteadyOrange Thesecondstageofthepower‐
upsequence(ClearComm
Initializing)
WaitforMXD‐LTEtofinishpower‐up
sequence.
SteadyRed Theunitiscurrentlytryingto
callthecentralstation
WaitforMXD‐LTEtofinishcalltothe
centralstation.
SingleGreenFlash ACpowernotavailable,unitis
runningonbattery
CheckA/Cpowerconnections.
FastRedFlash Theunitisnotreceivingacell
signal
1. Movetheunittoabetterlocation.Press
resetbuttontohavetheMXD‐LTEto
indicateitscurrentstatus.
2. Pressandholdtheresetbuttonuntilthe
statuslightbeginstoflashorangetohard
resetthesystemandhaveitre‐establishall
connections
3. Unplugandshutdownthesystemfor15
secondstorefreshthesystem.
4. Ifnoneoftheaboveworkcontactdealer
support.
ThreeGreenFlashes Therewasanerrorduringthe
unitslastcommunicationwith
myLink
1. Movetheunittoabetterlocation.Press
resetbuttontohavetheMXD‐LTEto
indicateitscurrentstatus.
2. Pressandholdtheresetbuttonuntilthe
statuslightbeginstoflashorangetohard
resetthesystemandhaveitre‐establishall
connections
3. Unplugandshutdownthesystemfor15
secondstorefreshthesystem.
4. Ifnoneoftheaboveworkcontactdealer
support.
SteadyGreen Theunitisproperlyconnected Noactionneeded.
Alternating
Red/Green
Theunitisintheprocessof
shuttingdown.Thestatuslight
willnolongerbeilluminated
onceithasfinishedshutting
down.
WaitforMXD‐LTEtofinishitsshutdown
process.
OrangeFlicker Afirmwareupdateisbeing
installed.
WaitforMXD‐LTEtofinishsystemupdate.