Napoleon PRESTIGE Series User manual

PRESTIGE 500 and 665
PRESTIGE®SERIES
Owner's Manual
Grills illustrated in this manual may differ
from model purchased.
Apply Serial Number
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Napoleon.com | PRESTIGE® Series
2| Welcome
Welcome
!
!
DANGER!
IF YOU SMELL GAS:
• Shut off gas to the appliance
• Extinguish any open flame
• Open lid
• If odor continues, keep away from the appliance
and immediately call your gas supplier, or fire
department.
WARNING!
Do not try to light this appliance without reading the
“LIGHTING” instructions section of this manual
Do not store or use gasoline, or other flammable liquids
or vapors in the vicinity of this or any other appliance
An L.P. (propane) cylinder not connected for use must
not be stored in the vicinity of this or any other appliance
If the information in these instructions is not followed
exactly, a fire or explosion may result and cause property
damage, personal injury, or death
Alert adults and children about the hazard of hot surface temperatures. Supervise young children near the grill.
NOTICE TO INSTALLER: Leave these instructions with the grill owner for future reference.
NOTICE TO CONSUMER: Keep these instructions for future reference.
WE WANT YOUR GRILLING EXPERIENCE TO BE MEMORABLE AND SAFE.
Please read and follow this Owner’s Manual before using your grill to avoid property damage, personal injury, or death.
Remove all packaging material, promotional labels and cards from the grill before use.
USE OUTDOORS IN A WELL-VENTILATED SPACE
CONGRATULATIONS
ON YOUR NAPOLEON GRILL!
You’ve Just Upgraded Your Grilling Game.

Napoleon.com | PRESTIGE® Series Welcome | 3
EMAIL
[email protected]
ONLINE
www.napoleon.com
PHONE:
1-866-820-8686
Welcome
FC
Welcome to Napoleon!
ES
CONTENTS
Welcome to Napoleon! 3
Safety First
Full System Features 4
Getting Started 5
Additional Safe Operating Practices
Gas Connections
Leak Test
Lighting your grill
Grilling Instructions
How to use the Rear Burner & Rotisserie
The Grilling Experience Checklist
How to season cast iron cooking grids
Infrared Grilling Guide 13
Cleaning Instructions 14
Maintenance Instructions 17
Combustion in air adjustment
Stainless in harsh environments
Troubleshooting 19
4523
Safety firSt
WARNING! General Information
This grill should be installed in conformity with local codes. In
absence of local codes, install to the current Natural Gas and Propane
Installation Code CSA B149.1 in Canada, or the National Fuel Gas Code
ANSI Z223.1/NFPA 54 in the United States.
If a rotisserie motor is used, it must be electrically grounded in
accordance with local codes. In absence of local codes, follow the
current Canadian Electrical Code CSA C22.1 in Canada, or the National
Electrical Code ANSI/NFPA 70 in the United States.
WARNING! Installation & Assembly
Assemble this grill exactly as instructed in the Assembly Guide.
If the grill was assembled in-store, review the assembly instructions to
ensure it is done correctly.
Perform the required Leak Test before operating the grill.
Do not modify this grill under any circumstances.
Do not use a cylinder that is not equipped with a QCC1 type connection.
Only use the pressure regulator and hose assembly supplied with this
grill or replacement parts specifically recommended by Napoleon.
WARNING! Operation
Read this entire Owner’s Manual before operating this grill.
Leak Test this grill before each use, annually and when any gas
components are replaced.
Follow the lighting instructions carefully.
WARNING! Storage & Disuse
Turn off gas at the propane cylinder or natural gas supply valve.
Disconnect the hose between the propane cylinder and grill.
Remove the propane cylinder and store outdoors in a well-ventilated
space away from children.
DO NOT store propane cylinders in a building, garage, shed, or any other
enclosed space.
Disconnect the natural gas hook-up from the supply when storing the
grill indoors.
WARNING! California Proposition 65
This product can expose you to chemicals including soot, which
are known to the State of California to cause cancer, and chemicals
including carbon monoxide, which are known to the State of California to
cause birth defects or other reproductive harm. For more information go
to www.P65Warnings.ca.gov.
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Napoleon.com | PRESTIGE® Series
4| Features
Rear Infrared
Rotisserie Burner
to enjoy succulent
rotisserie meals
Easy access drip
pan for efficient
maintenance
Back-lit
Control Knobs
for late night
entertaining
Dual-level Stainless
Steel Sear Plates for
consistent even heating
and vaporizing drippings
for more flavourful food
Stainless Steel
Folding Side
Shelves with
Integrated Tool
Hooks
Heavy Gauge
Stainless Steel
Burners for long
lasting quality
Instant JETFIRE™
Ignition for quick
and east start-up
ACCU-PROBE™Temperature
Gauge to easily read the
temperature for perfect results
Propane Tank Ring
for stable tank
storage (propane
models only)
Easy Locking
Casters safely lock
the grill in position
Large chrome plated
Warming Rack for
increased cooking
area
Infrared SIZZLE
ZONE™Side
Burner for
perfectly grilled
steaks
Stainless Steel Iconic
WAVE™Cooking Grids
for those distinctive sear
marks and even cooking
The grills illustrated in this Owner’s Manual may differ from the model you purchased. Featured model: P665
!
Features
Full System Features

Napoleon.com | PRESTIGE® Series Getting Started | 5
Getting Started
DANGER / WARNING! Advises of a hazard that
could result in a fire, explosion, death or serious
physical injury.
WANING / CAUTION! Advises of a hazard that
could result in minor physical injury or property
damage.
Wear protective gloves.
Wear safety glasses.
CAUTION! Hot surface.
!
!
additional Safe operating practiceS
• Do not route the hose underneath the drip pan. Maintain
proper hose clearance to the bottom of the unit.
• Ensure sear plates are positioned properly according to
sear plate installation instructions.
• Burner controls must be off when turning the propane
cylinder valve on.
• Do not light burners with the lid closed.
• Do not operate the rear burner(s) with the main burners.
• Do not close the side burner lid when operating or hot.
• Do not deep fry food on the side burner.
• Do not adjust the cooking grids when operating or hot.
• Maintenance should only be done when the grill is cool.
• Do not store lighters, matches or any other combustibles in
the condiment tray.
• Keep all electrical supply cords and fuel supply hoses away
from all heated surfaces.
• Clean the grease tray, drip pan, and sear plates regularly to
avoid build-up and grease fires.
• Keep the infrared burner and main burner venturi
tubes free from spider webs and other obstructions by
inspecting and cleaning it regularly.
• Do not allow cold water (rain, sprinkler, hose etc.) to
contact the heated grill. An immediate temperature
change will chip the porcelain and crack the ceramic
burners.
• Do not use a pressure washer to clean any part of the
grill.
• Do not locate this grill where it can be exposed to high
winds, especially when the wind can come from directly
behind the grill.
• Never cover more than 75% of the cooking surface with
solid metal
• Always maintain proper clearance to combustibles 20”
(508mm) to rear of unit, 7” (178mm) to sides.
• Additional clearance of 24” (610mm) is recommended
near vinyl siding or panes of glass.
Important information
Do not smoke while performing a gas leak test.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or
death.
Never use an open flame to check for gas leaks.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or
death.
DANGER! Immediately shut off the gas supply
and disconnect.
!
STOP
Getting Started
CAUTION! The hook-up and installation of the gas and hose connection must be performed by a licensed gas fitter, and
leak tested before operating the grill.
CAUTION! Ensure the hoses do not contact any high temperature surfaces of the grill.
CAUTION! Do not move the grill when operating and hot.
!

6| Getting Started Napoleon.com | PRESTIGE® Series
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Getting Started
WARNING! Do not store a spare gas cylinder below the grill head or side burners.
WARNING! Never use a gas cylinder that is beyond 80% full.
WARNING! Follow all specifications and instructions exactly to prevent fire, explosion, property damage, personal
injury, or death.
WARNING! Disconnect the grill and its individual shutoff valve from the gas supply piping system during any
pressure testing in excess of ½ psi (3.5 kPa).
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gaS connectionS
To a Propane Cylinder: Option 1
Only use a 20 lb. (9.1 kg) propane cylinder constructed and marked
in accordance with the Specifications for LP gas Cylinders of the U.S.
Department of Transportation (D.O.T.) or the Standard for Cylinders,
Spheres and Tubes for Transportation of Dangerous Goods and
Commission, CAN/CSA-B339, as applicable.
Only use a gas pressure regulator specified by Napoleon. The
regulator must supply a pressure of 11 inches water column (0.39
psi) and have a QCC1 type fitting.
The cylinder connection device must be compatible with the
connection for this outdoor appliance.
The propane cylinder must have:
• A shutoff valve with a QCC1 connection
• A safety relief device
• A collar to protect the valve
• A listed Overfill Protection Device
Hook-up and Installation
• Check the cylinder for dents or rust, and have it inspected by
your propane supplier.
• Never use a cylinder with a damaged valve.
• Place the cylinder in its designated area on the bottom shelf.
• Ensure the gas regulator hose has no kinks.
• Remove the cap or plug from the cylinder fuel valve.
• Insert the black QCC1 regulator nipple onto the QCC1 fuel valve.
Hand tighten to right. Do not use tools.
• Ensure the hose does not contact with the drip pan or any high
temperature surfaces of the grill because it will melt and cause
a fire.
• Leak test all joints prior to operating the grill. See “Leak Test”.

Getting Started | 7
Napoleon.com | PRESTIGE® Series
Getting Started
WARNING! Close the individual shutoff valve to isolate the grill from the gas supply piping system during any
pressure testing equal to or less than ½ Psi (3.5 kPa).
WARNING! Check the hose for evidence of excessive abrasion, melting, cuts or cracks. If the hose is damaged,
it must be replaced with an assembly specifically recommended by Napoleon.
!
To a House Gas Supply Line: Option 2
• A gas supply hose and quick disconnect designed for natural gas and certified for outdoor use are included with natural gas
grills.
• Natural gas plumbing must supply a pressure of 7 inches water column pressure to the inlet of the grill.
• Piping and valves upstream of the quick disconnect are not supplied.
• The gas pipe must be sized to supply the BTU/h specified on the rating plate, based on the length of the piping run.
• See “WARNING! General Information” of this manual for installation codes.
1. Hook-up to a gas supply line must be performed by a licensed gas fitter and leak tested before operating the grill.
2. Do not route the hose in close proximity to the drip pan or over top of the back panel.
3. Ensure the hose does not contact any high temperature surfaces.
Quick Disconnect
• Do not install the quick disconnect in an upward direction.
• A readily accessible manual shut-off valve must be installed upstream of the quick disconnect, and as close to it as
possible.
• Connect the flared end of the hose to the fitting on the end of the manifold tube or flex tube (if applicable).
• Tighten using two wrenches. Do not use thread sealer or pipe dope.
• Leak test all joints prior to operating the gas grill. See “Leak Test”.
BE
CAREFUL!
The lid of the grill and
the entire firebox can
become very hot when
in use.

8| Getting Started Napoleon.com | PRESTIGE® Series
Getting Started
WARNING! Never use an open flame to check for gas leaks. Sparks or flames will cause a fire, explosion, damage
to property, serious physical injury, or death.
WARNING! Only use the pressure regulator and hose assembly supplied with the
grill, or one in conformity with local codes.
!
leak teSt
Why and When to Leak Test?
A leak test confirms no gas is escaping after you
connect the hose to the gas supply.
Each time the tank is refilled and reinstalled,
ensure that there are no leaks in the fitting where
the regulator connects to the tank.
Leak test this grill before use, annually, and when
any gas components are replaced.
Leak Test Steps
1. Do not smoke while performing the test.
2. Remove all sources of ignition.
3. Turn all burner controls to the off position.
4. Turn the gas supply valve on.
5. Brush a half-and-half solution liquid soap and
water onto all joints and connections of the
regulator, hose, manifolds, and valves.
6. Bubbles indicate a gas leak.
If you find a leak
1. Tighten any loose joints.
2. If the leak cannot be stopped, immediately shut off the gas
supply and disconnect the grill.
3. Have the grill inspected by a certified installer, or dealer.
4. Do not use the grill until the leak has been fixed.
STOP

Napoleon.com | PRESTIGE® Series Operation | 9
Igniter
Left
Burner
Infra Red
Side Burner
Right
Burner
Rear
Burner
Lights
Right Middle
Burner
Left Middle
Burner
Centre
Burner
1
2
3
4
3
1
2
23
Fig. 1
Fig. 2
Fig. 3
Operation
WARNING! Ensure all burner controls are in the OFF position before slowly turning on gas supply valve.
WARNING! Follow the lighting instructions carefully.
WARNING! Make sure the lid of the grill is OPEN while igniting.
WARNING! Do not adjust the cooking grids while the grill is hot, or operating.
WARNING! Never grill food directly on the flame side burner. It is designed for use with pots and pans only.
!
WARNING! Do not use the rear burner while operating the main burner.
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lighting your grill
Is it the very first time? Perform a Burn-off
Remove warming rack and run the main burners on high for
30 minutes. It is normal for the grill to emit an odor the first
time it is lit. This odor is caused by the “burn-off” of internal
paints and lubricants used in the manufacturing process and
will not occur again.
Main Burner Lighting
1. Open grill lid.
2. Push and slowly turn any main burner knob counter clockwise
to HIGH position until pilot lights. Continue to push down on
the control knob until the burner lights and then release.
3. If the pilot does not light – immediately turn the control knob
clockwise to the OFF position. Repeat step 2.
4. If the pilot and burner will not light in 5 seconds – turn the
control knob clockwise to the OFF position. Wait 5 minutes
for gas to dissipate. Repeat steps 2 and 3, or light with a
match. (Fig. 1) .
Rear Burner Lighting (if equipped)
1. Open grill lid.
2. Remove warming rack.
3. Push and slowly turn rear burner knob counter clockwise to HIGH
position.
4. Press and hold igniter button until the burner lights, or light by
match.
5. If the burner will not light – turn burner control knob clockwise to
the OFF position. Wait 5 minutes. Repeat step 3 and 4. (Fig. 1)
Side Burner Lighting (if equipped)
1. Open burner cover.
2. Push and slowly turn side burner knob counter clockwise to HIGH
position.
3. Press and hold igniter button until the burner lights, or light by
match.
4. If the burner will not ignite – turn burner control knob clockwise to
the OFF position. Wait 5 minutes. Repeat step 2 and 3. (Fig. 2)
Lighting with a match
1. Clip the match into the supplied lighting rod.
2. Insert the lit match through the cooking grids and sear plates
3. While turning the corresponding burner knob to high. (Fig. 3)

grilling inStructionS
Main Burner Use
• Preheat the grill before searing food by operating all main burners on high with the lid closed for approximately 10 minutes.
• Food cooked for only a short time such as fish and vegetables can be grilled with the lid open.
• Grilling with the lid closed ensures higher and consistent temperatures that cook meat more evenly and can reduce cooking times.
• The cooking grids can be oiled before preheating to reduce sticking when grilling lean meat such as chicken breast, or pork.
• Food that takes longer than 30 minutes such as roasts can be cooked indirectly with the burner lit opposite the food. See Indirect
Grilling.
• Trim excess fat off meat to prevent flare-ups, or reduce the temperature of the grill.
• Flare ups – move food away from the flames and reduce the heat. Leave the lid open.
Direct Grilling
This method is often used for searing, or food cooked for only a short time such as
hamburgers, steaks, chicken, or vegetables.
Place food on the cooking grids directly over the heat.
Sear meat first to trap-in the juices and flavor.
Lower the grill temperature to finish cooking to your preference.
Indirect Grilling
This method uses lower temperatures and circulates heat around the food cooking it
slowly and evenly. Use this method to cook larger cuts of meat, or food prone to flare-
ups such as roast, chicken, or turkey.
Turn one or more burners on and place food on the cooking grid where there is no
flame, or burner on.
Grilling at a lower temperature and slower cooking time results in more tender meats.
Infrared Main Burner Use (if equipped)
Follow the “Main Burner Lighting” Instructions and operate on high for 5 minutes with the lid closed or
until the ceramic burners glow red.
Cook the food directly on the grid(s) following the directions on the "Infrared Grilling Guide". Food can be
seared on the infrared burner and then transferred to the main burners of the grill to finish cooking over
direct or indirect heat, depending on your taste and preference.
Flame Side Burner (if equipped)
The flame side burner can be used like a stove top to make gravy or soups.
The recommended pot or pan diameter is 10” (25 cm).
Be sure your grill is in a location protected from the wind, or the performance of the side burner will be
affected.
Infrared Side Burner (if equipped)
To operate, follow the “Side Burner Lighting” instructions. The infrared heat provides an even cooking area
for searing food when it’s set to high.
To cook like a stove top use a lower temperature with pans of 10” (25 cm) to 12” (30 cm) in diameter,
being careful to not cover more than 75% of the surface
Some side burner models have a height-adjustable cooking grid.
Grilling at Night (if applicable)
Illuminate the control knobs by pushing the light bulb icon on the control panel.
When a burner is operating, the corresponding knob will glow red, while the rest will remain blue.
10 | Operation Napoleon.com | PRESTIGE® Series
Operation
WARNING! Do not close side burner lid while it is operating or hot.
WARNING! Do not deep fry food on the side burner. Cooking with oil can be dangerous.
WARNING! Regularly clean grease out of the entire unit, including the grease tray and the sear plates, to avoid build-up
and grease fires.
WARNING! Do not leave food unattended on any lit burners.
!
GRILLING
PRO TIP!
Use a thermometer
to check the internal
temperature of meat
to ensure it is cooked
perfectly.
GRILLING
PRO TIP!
Add a Napoleon smoker
accessory to your grill
to flavor your meat.