Napoleon EF39HD User manual

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$10.00
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE
INSTALLATION AND
OPERATION INSTRUCTIONS
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada s(705)721-1212 sfax(705)722-6031
www.napoleonreplaces.com s[email protected]
For customer service inquiries, please call 1-866-592-6667
(9:00am - 5:00pm PST)
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 1278 CSA STANDARD
EF39HD
ELECTRIC FIREPLACE
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
SAFETY INFORMATION
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
If the information in these instructions are not
followed exactly, an electrical shock or fire
may result causing property damage, personal
injury or loss of life.
!
WARNING

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NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
3.7
!
WARNING
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• Young children should be carefully supervised when they are in the same room as the appliance. Tod-
dlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
and are kept clean. The appliance should be inspected before use and at least annually by a qualified
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and
other flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person.
• Do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
TABLE OF CONTENTS
1.0 INTRODUCTION
1.0 INTRODUCTION 2
1.2 DIMENSIONS 3
1.3 LISTING APPROVALS 3
1.4 GENERAL INSTRUCTIONS 4
2.0 LOCATING APPLIANCE 6
2.1 UNPACKING AND TESTING APPLIANCE 6
2.2 GROUNDING APPLIANCE 6
3.0 INSTALLATION 7
3.1 MINIMUM CLEARANCE TO COMBUSTIBLES 7
3.2 INSTALLING THE APPLIANCE 7
3.4 GLASS EMBER INSTALLATION 8
3.5 GLASS FRONT INSTALLATION 9
4.0 FINISHING 9
4.1 MINIMUM MANTEL CLEARANCES 9
5.0 OPERATING INSTRUCTIONS 10
5.1 MAIN POWER SWITCH 10
5.2 OPERATING BY REMOTE CONTROL 10
6.0 MAINTENANCE 11
6.1 REPLACING THE FLAME GENERATION LIGHT BULBS 12
6.2 REPLACING THE EMBER BED LIGHT BULBS 13
7.0 REPLACEMENT PARTS 14
8.0 TROUBLESHOOTING 15
9.0 WARRANTY 16
10.0 SERVICE HISTORY 17
11.0 NOTES 18

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1.2 DIMENSIONS
1.3 LISTING APPROVALS
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code, CSA C22.1
as appropriate.
Model Number EF39HD
Description Wall-Mount Appliance
Voltage 120V AC
Watts MAX 1500W
Amps 15 AMP Grounded Circuit
Appliance Width 39.187"
Appliance Height 28.062"
Appliance Depth 7.250"
Net Weight 66.08 lbs
Gross Weight 81.50 lbs
Top View
Back View
Side View
25.000”
7.250”
39.187”
28.062”
Front View
Bottom View
37.250”
Power Switch
Heater Vents
(Do not cover)
29.125”

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!
WARNING
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to theses instructions.
1. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
2. The appliance may emit a slight, harmless odour when first used. This odour is normal and it is
caused by the initial heating of internal appliance elements and will not occur again.
3. If your appliance does not emit heat, consult the operation section of this manual for further
information.
4. Use with a CSA or UL certified surge protector.
1.4 GENERAL INSTRUCTIONS
Read these instructions completely before beginning installation. failure to follow them could cause
a appliance malfunction resulting in serious injury and/or property damage.
All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint or flammable liquids are present.
This electric appliance is tested and listed for use only with the optional accessories listed in these
instructions. Use of optional accessories not specifically tested for this electric appliance could void
the appliance warranty and/or result in a safety hazard.
Risk of electric shock.
Do not open.
No user-serviceable parts inside.
Do not use damaged electrical cords.
Servicing should be done only while the appliance is disconnected from the power supply circuit.
High temperature, risk of fire. Keep electrical cords, drapery, furnishings, and other combustibles at
least 36" from the front of the appliance and away from sides and rear.

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When using electric appliances, basic precautions should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided,
use handles when moving this appliance. Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least 36" from the front of the appliance and keep them away
from the sides and rear.
3. Extreme caution is necessary when this appliance is used by or near children and whenever the
appliance is left operating and unattended.
4. Always unplug appliance when not in use.
5. Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
6. Do not use outdoors.
7. Never locate appliance where it may fall into a bathtub or other water container.
8. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
9. To disconnect appliance, turn controls to off, then remove plug from outlet.
10. Connect to properly grounded outlets only.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
12. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may become blocked.
13. Use this appliance only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
14. Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire.
However, if an extension cord must be used, the cord shall be No.14 AWG minimum size and rated
not less than 1875 watts.
SAVE THESE INSTRUCTIONS.

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2.0 LOCATING APPLIANCE
!
WARNING
2.1 UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
2.2 GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as
shown in (A) of Figure 1 given below. An adapter as shown in
(C) is available for connecting three-blade grounding type plugs
to two-slot receptacles. The green grounding lug extending from
the adapter must be connected to a permanent ground such as
a properly grounded outlet box. The adapter should not be used
if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug
from outlet.
Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible
materials such as furniture, pillows, bedding, papers, clothes and curtains at least 36" from the front
of the appliance.
Never locate this electric appliance where it may fall into a bathtub or other water container.
Wear safety gloves and safety glasses for protection during installation and maintenance.
To prevent contact with sagging or loose insulation, the electric appliance must not be installed
against vapor barrier or exposed insulation. Localized overheating could occur and a fire could
result.
Do not expose the electric appliance to the elements (such as rain, etc.)

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RISK OF FIRE! The power cord must not be pinched against a sharp edge. Secure cord to avoid trip-
ping or snagging to reduce the risk of fire, electric shock or personal injury. Do not run cord under
carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic
areas and where it will not be tripped over.
RISK OF FIRE! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not
use on soft surfaces where openings may become blocked.
RISK OF FIRE! Do not blow or place insulation against the appliance.
This electric appliance is tested and listed for use only with the approved optional accessories. Use
of optional accessories not specifically tested for this electric appliance could void the warranty and/
or result in a safety hazard.
If the information in these instructions is not followed exactly, a fire or explosion may result causing
property damage, personal injury or death. Do not store or use gasoline or other flammable vapors
in the vicinity of this or any other appliance.
This appliance is heavy. It is highly recommended that two people install this appliance.
Heater vents on the electric appliance cannot, in any way, be covered as it may create a fire hazard.
Bottom 19 3/4"
Sides 4"
Back 0"
Due to the many different materials used on different walls, it is highly recommended that you consult your
local builder before you install this appliance on the wall.
1. Select a location that is not prone to moisture and is located at
least 36" away from combustible materials such as curtain drapes,
furniture, bedding, paper, etc.
2. Have two people hold the appliance against the wall to determine
the final location.
3. With the appliance in position and level measure from the floor to
the top back edge as illustrated.
4. The supplied wall mount bracket will be centered on the back of
the appliance. This bracket has four slots and three hooks on it.
The top slots will be located 1.250” down from the previously measured top back edge. The bottom
slots will be 2.250” down from this edge.
3.0 INSTALLATION
!
WARNING
3.1 MINIMUM CLEARANCE TO COMBUSTIBLES
3.2 INSTALLING THE APPLIANCE
Side View
19.750” MIN
Top back edge
Floor
26.500”
46.250”
MIN
Measurements are taken from the glass front.
Top 2 1/2" to mantel
Top 4 1/2" to ceiling

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5. Mark out location, then mount the bracket onto
the wall using the four supplied screws. Ensure
the top slots measurement from the floor is
1.250” lower then the top back edge measured
earlier. This bracket MUST have the hooks
facing upward and be level. NOTE: It is strongly
recommended that the mounting bracket be
screwed into the wall studs where possible.
If the wall studs cannot be used, ensure that
the supplied plastic anchors are used to affix
the bracket to the wall and the bracket is
adequately secured.
6. With the wall mounting bracket installed have two people lift the
appliance up and insert the three hooks on the bracket into the
three slots on the back of the appliance.
7. Check the appliance for stability ensuring that the bracket will not
pull free from the wall, causing the appliance to fall.
Screws
Hooks Wall Mount
Bracket
Back View
Slots
3.4 GLASS EMBER INSTALLATION
Glass front must be removed and the appliance must be mounted in
its final location before the glass embers are installed.
Glass embers may have sharp edges, wear safety glasses and
gloves when handling.
1. CLEAN GLASS MEDIA: Glass media may have a fine oil
residue that needs to be cleaned prior to installation. Clean
the glass with mild dish soap, drain, rinse thoroughly and
dry before placing into the tray.
2. Carefully place glass embers into the bottom tray on the
front of the appliance as illustrated.
3. Apply an even layer of glass embers. Clean up any fallen
pieces and install glass front.

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4.0 FINISHING
Power supply service must be completed prior to finishing to avoid reconstruction.
Heater vents and air openings cannot be covered in any circumstances.
!
WARNING
4.1 MINIMUM MANTEL CLEARANCES
When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to
prevent discolouration.
!
WARNING
3.5 GLASS FRONT INSTALLATION
It is recommended that two people install this glass front onto the
appliance, Wear safety glasses and gloves when handling glass.
1. Hold up the glass front onto the appliance (logo side out).
2. Line up the four holes in the glass with the four threaded
holes in the appliance.
3. Use the four supplied bolts with the supplied washers. Insert
the bolts through the glass front and into the threaded holes,
and finger tighten as illustrated.
Do not over tighten the bolts. Over tightening the bolts may result in glass breakage.
!
WARNING
Side View
2 1/2”
Mantel
Floor
Wall

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5.0 OPERATING INSTRUCTIONS
Once the appliance has been plugged in to a grounded electrical outlet, it is ready to operate.
NOTE: Ensure the house circuit breakers for the power supply are turned on. In the event of a power
failure, when the main power switch is in the "I" ON position and the hand held remote control is in the
OFF position, the flame generation lights will come on at the high setting, however the heater remains
turned off when the power is restored.
The Main Power Switch is located on the bottom of the appliance as il-
lustrated.
The "|" indicates ON and "O" indicates OFF. Push the switch to "|" to turn
on the appliance and the flame effect.
5.1 MAIN POWER SWITCH
Power (on/off)
BOTTOM VIEW
5.2 OPERATING BY REMOTE CONTROL
NOTE: Make certain the batteries are installed correctly and are new.
1. Plug in your electric appliance.
2. Make certain the appliance’s Main Power Switch is at the
ON position! The remote control will NOT work if the Main Power
Switch is at the OFF position.
3. When operating the remote control, it must be directed towards
the front center of the appliance.
4. The button at the top left of the remote can be used to power
up or down the appliance (the main power switch on the appliance
must be in the ON position for the remote to operate). Pressing
this button activates the power to the appliance.
5. To activate the heater, press the button. Press and release the
button to cycle through LO, HI and OFF.
6. To adjust the flame height and ember bed brightness, press the
“ +” or “ -” buttons. To increase the flame height and ember
bed brightness, press the “ +” button, to decrease the flame
height and ember bed brightness, press the “ -” button. There
are seven levels of flame effects.
7. To turn off the appliance, press the button once. NOTE: This remote control must remain within
8 meters or 26 feet of the appliance to be effective.
Infrared Ray Exit
Indicator
Light
-+