Napoleon purview 42 Series User manual

W415-2803 / B / 06.01.20
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
(NEFL60HI-EU Illustrated)
NEFL42HI-EU / NEFL50HI-EU / NEFL60HI-EU / NEFL72HI-EU / NEFL100HI-EU
purview 42 / 50 / 60 / 72 / 100 series
IMPORTED BY WOLF STEEL EUROPE (THE NETHERLANDS)
www.tuv.com
ID 1419075957
Wolf Steel Europe BV
De Riemsdijk 22, 4004 LC Tiel, The Netherlands

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safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualified service person. Do not strike
or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
!WARNING
Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).
note:
This appliance is NOT suitable for installation in a bathroom.

EN
W415-2803 / B / 06.01.20 3
safety information
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
dama
g
e to decorations, a TV or other electronic com
p
onents.
!WARNING
!
WARNING:
This product can expose you to chemicals including lead and lead
compounds, which are known to the State of California to cause cancer, and chemicals includ-
ing BBP and DEHP, which are known to the State of California to cause birth defects or other
reproductive harm. For more information, go to www.P65Warnings.ca.gov.
• The heater must not be located immediately below a socket-outlet.
• If they have supervision or have been given adequate instructions concerning the use of the appli-
ance in a safe way, understanding all hazards involved, this appliance can be used by children aged
8 years and above; persons with reduced physical, sensory, and mental capabilities; or persons
with lack of experience and knowledge. Children shall not play with the appliance. Cleaning and
user maintenance shall not be done by children without supervision.

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table of contents
1.0 general information 5
1.1 dimensions (NEFL42/50/60HI-EU) 5
1.2 dimensions (NEFL72/100HI-EU) 6
1.3 rating plate information 7
1.4 label location 7
1.5 listing approvals 8
1.6 general instructions 8
1.7 unpacking and testing the appliance 9
1.8 hardware list 9
2.0 appliance placement 10
3.0 installation 11
3.1 minimum clearance to combustibles 11
3.2 framing 12
3.3 wall mount installation 13
3.4 recessed pre-installation 15
3.4.1 fully recessed installation 15
3.4.2 partially recessed installation 16
4.0 electrical information 17
4.1 hard-wiring installation 17
4.2 wiring diagram (NEFL42HI-EU) 18
4.3 wiring diagram (NEFL50/60HI-EU) 19
4.4 wiring diagram (NEFL72HI-EU) 20
4.5 wiring diagram (NEFL100HI-EU) 21
5.0 finishing 22
5.1 front glass removal / installation 22
5.2 crystal ember installation 22
6.0 operating instructions 23
6.1 operating touch display panel 23
6.2 operating remote control 25
6.3 timer settings on remote control 26
6.3.1 set current day and time 26
6.3.2 set ON/OFF time and temperature on a weekly cycle 26
6.3.3 open window warning 26
7.0 replacement parts 27
7.1 NEFL42/50/60/72/100HI-EU overview 28
8.0 troubleshooting 29
9.0 warranty 31
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
W415-2803 / B / 06.01.20 5
model designation
1.0 general information
1.1 dimensions (NEFL42/50/60HI-EU)
ABC
NEFL42HI-EU 42”
(1067mm)
37 5/16”
(948mm)
38 15/16”
(989mm)
NEFL50HI-EU 50”
(1270mm)
45 5/16”
(1151mm)
46 15/16”
(1192mm)
NEFL60HI-EU 60”
(1524mm)
55 5/16”
(1405mm)
56 15/16”
(1446mm)
A
B
C
14 3/16”
(360mm)
21 7/16”
(544mm)
20 3/16”
(513mm)
5 1/2”
(140mm)
20 1/2”
(521mm)
1”
(25mm)
1 9/16”
(40mm)
5 1/4”
(133mm)

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general information
1.2 dimensions (NEFL72/100HI-EU)
A
B C
14 3/16”
(360mm)
21 7/16”
(544mm) 20 3/16”
(513mm)
20 1/2”
(521mm)
5 1/2”
(140mm)
1 13/16”
(46mm)
5 3/16”
(132mm)
1”
(25mm)
3 15/16”
(100mm)
DDD
ABCD
NEFL72HI-EU 72”
(1829mm)
66 7/8”
(1697mm)
68 7/16”
(1738mm)
19 5/8”
(499mm)
NEFL100HI-EU 100”
(2540mm)
94 15/16”
(2411mm)
96 7/16”
(2450mm)
29”
(736mm)

EN
W415-2803 / B / 06.01.20 7
general information
1.3 rating plate information
The below illustration is for reference only. Refer to the appliance rating plate for accurate information.
The rating plate must remain with the appliance at all times. It must not be removed.
note:
1.4 label location
Ref. Part
Number Label Description
AW385-2210 “Do Not Cover”
BW385-2017 “Hot Surface”
C- Serial Number *
DW385-2167 Caution
EW385-2163 Warning
FW385-2389
Rating Plate
(NEFL42/50/60
/72/100HI-EU)
Front View
Back View
A
B
D
E
F
NEFL60HI-EU illustrated
NEFL60HI-EU illustrated
For illustrative purposes only. Label locations may vary.
note:
* Located behind glass on metal surface.
C
W385-4537 / A
ELECTRIC FIREPLACE. SUITABLE FOR
BEDROOM AND BED-SITTING ROOM
INSTALLATION. SUITABLE FOR MOBILE
HOME INSTALLATION.
VOLTAGE: 220-240 VAC
FREQUENCY: 50Hz
POWER: 1400-1600W
DATE CODE: XXXXX
Wolf Steel Ltd.
24 Napoleon Road,
Barrie, ON, L4M 0G8 Canada DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA
Wolf Steel Europe BV
De Riemsdijk 22, 4004 LC Tiel,
The Netherlands
Manufacturer: Importer:
SERIAL NUMBER: NEFLXX
MODELS
NEFL42HI-EU NEFL50HI-EU NEFL60HI-EU NEFL72HI-EU NEFL100HI-EU
www.tuv.com
ID 1419075957
SAMPLE
teel Ltd.eel Ltd.
oleon Road,on Road,
ON, L4M 0G8 CanadaON, L4M 0G8 Canada
Wolf Steel EurWolf Steel
De RiDe R
facturer:
acturer:
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:Importer:
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NEFL
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-
EUEFL50HI-E
SA
NEFL
6
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-
EUNEFL60HI-EU
M
NEFL
72
HI
-
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tuv.com
77
1419075957

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8
general information
1.6 general instructions
As with most electronic devices, your new electric appliance has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
appliance to reach room temperature before turning it on.
1.5 listing approvals
This appliance has been tested with the GS Standards for fixed and located-dedicated electric room appliances in
Europe. If you need assistance during installation, pelase contact your local dealer.
Model NEFL42HI-EU NEFL50HI-EU NEFL60HI-EU NEFL72HI-EU NEFL100HI-EU
Description Electric Appliance
Type 3 Way Mounting Appliance:
Wall-Mount, Recessed into Wall and Recessed into Mantel
Voltage 220-240V AC
Watts MAX 1600W
Amps Dedicated 15 AMP Grounded Circuit
Appliance
Width 42” (1067mm) 50” (1270mm) 60” (1524mm) 72” (1828mm) 100” (2540mm)
Appliance
Height 21 7/16” (544mm)
Appliance
Depth 5 1/2” (140mm)
Net Weight 42lbs (19kg) 53lbs (24kg) 60.4lbs (27.4kg) 84lbs (38kg) 121lbs (55kg)
Gross Weight 53lbs (24kg) 61.7lbs (28kg) 81lbs (36.7kg) 95lbs (43kg) 135lbs (61kg)
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
!WARNING
• Read these instructions completely before beginning installation. Failure to follow them could cause an appliance
malfunction resulting in serious injury and/or property damage.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint,
or flammable liquids are present.
• This electric appliance is tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this electric appliance could void the warranty and/or result
in a safety hazard.
• Do not open. Risk of electric shock. No user-serviceable parts inside.
• Do not use damaged electrical cords.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• To prevent electric shock, match the wide blade of plug to wide slot of receptacle and fully insert.
• Do not route the power cord directly underneath the appliance.

EN
W415-2803 / B / 06.01.20 9
general information
1.7 unpacking and testing the appliance
E
FGHI
D
AC
B
J
Ref. Description Quantity
NEFL42HI-EU NEFL50HI-EU NEFL60HI-EU NEFL72HI-EU NEFL100HI-EU
A Wood Screws 6 12
B Drywall Anchors 6 12
C Metal Screws 8
D Cover Plate 1
E Strain Relief 1
F Metal Bracket 4
G Cord Corner 2
H Cord Corner 2
I Rubber Foot 4 6
J Long cord cover 2
1.8 hardware list
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,
remove all packaging material and test to make sure the appliance operates properly by plugging the power
supply cord into a conveniently located 220-240V, 10 amp minimum grounded outlet.

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10
2.0 appliance placement
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” from the front of the
appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.)
!WARNING

EN
W415-2803 / B / 06.01.20 11
3.0 installation
Your NEFL42/50/60/72/100HI-EU can be wall-mounted, recessed and/or mantel-installed. Select a suitable
location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas.
3.1 minimum clearance to combustibles
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
Measurements are taken from the glass front
Bottom
0”
Sides
Back
Top 8” (203mm) to ceiling
8” (203mm) to mantel
Follow all national and local electrical codes.
note:
!WARNING
• When using paint or lacquer to finish a mantel, the paint or lacquer must be heat resistant to prevent
discoloration.
The power switch is located on the top left hand side of the appliance. Ensure this switch always remains
accessible.
note:
8” (203mm)
Mantel
Wall
Floor
Side View (Wall Mount)
8” (203mm)
Mantel
Floor
Side View (Recessed)

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installation
AA
3 1/2" (89mm) MIN
-
5" (127mm) MAX
20 3/4"
(527mm)
20 3/4"
(527mm)
Finishing Material
3.2 framing
(Non-Load
Bearing)
MODEL NO. A
NEFL42HI-EU 39 1/2” (1002mm)
NEFL50HI-EU 47 1/2” (1205mm)
NEFL60HI-EU 57 1/2” (1459mm)
NEFL72HI-EU 69” (1752mm)
NEFL100HI-EU 97” (2463mm)

EN
W415-2803 / B / 06.01.20 13
installation
Wall
Wall
3.3 wall mount installation
Due to the many different materials used on different walls, it is highly recommended that you consult your local
builder before you install this appliance on the wall.
A. Select a location that is not prone to moisture and is located at least 36" (91.4cm) away from combustible
materials such as curtain drapes, furniture, bedding, paper, etc.
B. Remove the front glass (see “front glass removal / installation” section).
C. Have two people hold the appliance against the wall to determine the final location.
D. Place appliance face down on a soft, non abrasive surface. Remove the bracket from the back of the
appliance by removing the screws (Fig. 3-1). Set the bracket aside and discard the screws.
E. Mark out location, then mount the bracket onto the wall using screws (supplied). This bracket MUST have
the hooks facing upward and be level (Fig. 3-2).
It is strongly recommended that the mounting bracket be screwed into the wall studs where possible. If
the wall studs cannot be used, ensure that the supplied plastic anchors are used to affix the bracket to
the wall and the bracket is adequately secured.
note:
A x 6 for NEFL42/50/60HI-EU A x 12 for NEFL72/100HI-EU
Fig. 3-1
Fig. 3-1
NEFL42/50/60HI-EU
Bracket Illustrated
NEFL72/100HI-EU
Bracket Illustrated
B x 6 for NEFL42/50/60HI-EU B x 12 for NEFL72/100HI-EU
NEFL42/50/60HI-EU
Bracket Illustrated
NEFL72/100HI-EU
Bracket Illustrated
Fig. 3-2
Fig. 3-2

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installation
Wall
Fig. 3-3
Fig. 3-3
NEFL42/50/60HI-EU
Bracket Illustrated
Wall
NEFL72/100HI-EU
Bracket Illustrated
F. With the wall mounting bracket installed, have two people lift the appliance up and insert the hooks on the
bracket into the slots on the back of the appliance (Fig. 3-3).
G. Check the appliance for stability ensuring that the bracket will not pull free from the wall.
H. Install media (see “crystal ember installation” section). You must complete this step before moving
onto the next step.
I. Reinstall the front glass.

EN
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installation
3.4 recessed pre-installation
A. Select a location that is not prone to moisture and is located at least 36” (94.1cm) away from combustible
materials such as curtain drapes, furniture, bedding, paper, etc.
B. Measure the appliance and create a rough-in frame with electrical (see “framing” section).
C. Remove the front glass (see “front glass removal / installation” section).
D. Hold the appliance up to ensure it will fit into the framing.
Due to the many different materials used on different walls, it is highly recommended that you consult your local
builder before you install this appliance on the wall.
Fig. 3-4
NEFL60HI-EU illustrated
Repeat on
opposite side.
Fig. 3-5
NEFL60HI-EU illustrated
Side
Flange
Side
Flange
It is recommended the walls of the appliance enclosure be finished (i.e. drywall) to avoid exposed insulation or
vapour barrier coming in contact with the appliance. This will ensure clearance to combustibles is maintained.
note:
The appliance tabs come bent. You must bend the tab flat by hand when fully recessing the appliance into the
wall (see “fully recessed” section).
3.4.1 fully recessed installation
A. Bend the two top tabs upward on the front glass until they are flat (Fig. 3-4). Set the front glass aside.
B. Remove power cord and complete hardwiring (see “hardwiring installation” section).
C. Insert the appliance into the rough-in frame, and then secure it by installing 6 screws (supplied) through
the side flanges (Fig. 3-5).
D. Install media (see “crystal ember installation” section). You must complete this step before moving
onto the next step.
E. Reinstall the front glass.
A x 6

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16
installation
A. Install 2 metal brackets (1 per side) (supplied) onto the top sides of the appliance (Fig. 3-6).
B. Remove the power cord and complete hardwiring (see “hardwiring installation” section).
C. Insert the appliance as far into the rough-in frame as possible/desired, and then secure it by installing 2
screws (supplied) through the metal brackets (Fig. 3-7).
D. Install media (see “crystal ember installation” section). You must complete this step before moving
onto the next step.
E. Reinstall the front glass.
The appliance comes with 2 screws already installed in the bracket locations. Ensure to remove those
screws, re-use them to fix the metal brackets to the appliance, and then screw the brackets to the wall.
note:
3.4.2 partially recessed installation
Fig. 3-6
NEFL60HI-EU illustrated
Fig. 3-7
NEFL60HI-EU illustrated
C x 2
C x 2
F x 2
The appliance comes with 2 metal brackets installed. You can choose to use these brackets during
installation, or discard them and use the 4 new brackets from the hardware kit.

EN
W415-2803 / B / 06.01.20 17
Hard-Wiring Connection
If it is necessary to hard-wire this appliance, a qualified electrician mus remove the cord connection and wire the
appliance directly to the household wiring.
The appliance must be electrically connected and grounded in accordance with local codes.
1. Remove the cover plate from the right side bottom of the appliance by removing the 3 screws (Fig. 4-1).
2. Remove the wire connectors from the power cord. The power cord may be discarded.
3. Punch out the 7/8" (22.2mm) hole in the new cover plate (supplied) (Fig. 4-2) and install a box connector
through the junction box. Snap the box connector clamp onto the supply wires.
4. Using the wire connectors supplied in the hardware kit, connect the ground green wires (G), the
common white wires (N) together, and the hot black wires (L) (Fig. 4-3 and 4-4).
5. Reinstall the cover plate using the 3 screws previously removed in step 1.
Cover Plate
• Turn off the appliance completely and let it cool down before servicing. Only a qualified service person should
service and repair this electric appliance.
!WARNING
G
NL
4.0 electrical information
4.1 hard-wiring installation
Fig. 4-1 Fig. 4-2
Fig. 4-3 Fig. 4-4

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electrical information
4.2 wiring diagram (NEFL42HI-EU)
HEATER FAN
VENTILATEUR DE CHAUFFAGE

EN
W415-2803 / B / 06.01.20 19
electrical information
4.3 wiring diagram (NEFL50/60HI-EU)
HEATER FAN
VENTILATEUR DE CHAUFFAGE

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20
electrical information
4.4 wiring diagram (NEFL72HI-EU)
HEATER FAN
VENTILATEUR DE CHAUFFAGE