NCR 74 OFX (7874) User manual

NCR RealScan 74 OFX (7874)
Release 1.1
User Guide

25315 
B005-0000-1822
Issue C

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCRisaregisteredtrademarkofNCRCorporation.
NCRRealPOS,NCRRealPrice,NCRRealScan,NCREasyPointandNCRFastLaneareeitherregisteredtrademarksor
trademarksofNCRCorporationintheUnitedStatesand/orothercountries.
IBMisaregisteredtrademarkofIBMCorporation.
SymbolisaregisteredtrademarkofSymbolTechnologiesIncorporated.
MetrologicisaregisteredtrademarkofMetrologicInstrumentsIncorporated.
SensormaticisaregisteredtrademarkofSensormaticElectronicsCorporation.
CheckpointisaregisteredtrademarkofCheckpointSystemsIncorporated.
MettlerToledoisaregisteredtrademarkofMettlerToledoCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,andfirmwarebecome
available.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.Insomeinstances,
photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,consultwithyourNCRrepresentativeorNCR
officeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,andvalueofthis
book.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©2008
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved


i
Preface
Audience
Thisbookiswrittenforhardwareinstaller/servicepersonnel,systemintegrators,and
fieldengineers.
Notice:ThisdocumentisNCRproprietaryinformationandisnottobedisclosedor
reproducedwithoutconsent.
References
•NCRScannerProgrammingTags
(BST0‐2121‐74)
•NCRScanner/ScaleInterfaceProgrammer’sGuide
(BD20‐1074‐A)
•NCRRealScanSafetyandRegulatoryInformation
(B005‐0000‐1699)

ii
Table of Contents
Chapter 1: Product Information
Available Models.............................................................................................................1-2
Features and Options......................................................................................................1-2
Bi-Optic Scanning .....................................................................................................1-2
Communications Protocol .......................................................................................1-4
Autodiscrimination...................................................................................................1-4
Remote Compact Display ........................................................................................1-5
Dual Peripheral RS232 Ports ...................................................................................1-5
USB..............................................................................................................................1-7
Firmware Flashing....................................................................................................1-7
Operator Interface.....................................................................................................1-8
Voice Messages .....................................................................................................1-8
Power Supply ............................................................................................................1-9
PACESETTER ............................................................................................................1-9
PACESETTER Plus .............................................................................................1-10
PACESETTER III.................................................................................................1-10
Parameter Programming .......................................................................................1-11
Scan Doctor Diagnostics ........................................................................................1-11
Power–on Wellness Check ................................................................................1-11
Ongoing Wellness Check...................................................................................1-12
Service Diagnostics.............................................................................................1-12
Soft Power Down/Power Up................................................................................1-12
Chapter 2: Site Preparation
Customer Responsibilities..............................................................................................2-1
Preparing the Site ............................................................................................................2-2
Weight...............................................................................................................................2-3
Scanner Dimensions........................................................................................................2-3
Checkstand Cutout..........................................................................................................2-4
RealScan 7874-3000/3020 (35.3 cm / 13.9 inch)....................................................2-4
RealScan 7874-3000/4xxx/5xxx (15.7 inch)...........................................................2-5
RealScan 7874-3000 When Third-Party Scale Attached.......................................2-5
RealScan 7874-4xxx/5xxx with F030 / K002 (40.6 cm / 16 inch).......................2-6
RealScan 7874-4xxx/5xxx with 7874-K200 (50.8 cm / 20 inch) ..........................2-7
With Side Rails......................................................................................................2-7

iii
No Side Rails .........................................................................................................2-8
RealScan Checkstand Wiring ..................................................................................2-9
Power Considerations...................................................................................................2-10
Power Transient Protection..........................................................................................2-10
Cable Connections.........................................................................................................2-10
Service Clearance...........................................................................................................2-11
Environmental Considerations....................................................................................2-12
Ventilation Requirements.............................................................................................2-12
RealScan 25 Compact Display Dimensions ...............................................................2-13
Chapter 3: Installation
Installation Steps..............................................................................................................3-2
Step 1: Verify Installation Preparation...................................................................3-2
Reporting a Damaged Unit .................................................................................3-2
Package Contents..................................................................................................3-2
Step 2: Cable Installation Preparation....................................................................3-3
Step 3: Sensormatic® Coil Installation...................................................................3-4
Step 4: Cable Connection .........................................................................................3-9
Step 5: RealScan 74 Installation in Checkstand Cutout .....................................3-11
Step 6: Top Plate Alignment Verification ............................................................3-12
Step 7: Scale Calibration.........................................................................................3-12
Perform the Calibration Procedure ..................................................................3-13
Increasing Load Test ..........................................................................................3-21
Over-Capacity Test.............................................................................................3-21
Decreasing Load Test.........................................................................................3-22
Shift Test ..............................................................................................................3-23
Securing the Calibration Switch .......................................................................3-24
Step 8: Sensormatic® Deactivation Setup............................................................3-26
Sensormatic Tag Deactivation ..........................................................................3-26
Sensormatic® Online Offline Indication .........................................................3-26
Specific Function Programming .......................................................................3-28
Power-up the System .........................................................................................3-32
Check Sensormatic® Deactivation System .....................................................3-33
Step 9: Operational Unit Verification...................................................................3-34
NCR RealScan 74 Scanner-Only Models .........................................................3-34
NCR RealScan 74 Scanner/Scale Models........................................................3-34
RealScan 74 Power-On Wellness Check.....................................................................3-35
Checkout Reading Operation ...........................................................................3-35
Flash Latest Firmware...................................................................................................3-35

iv
Special Host Terminal Connections............................................................................3-36
Scanner Connected to IBM Terminals..................................................................3-36
SNI Beetle Host Terminal ......................................................................................3-36
Peripheral Connections ................................................................................................3-37
Metrologic Hand-Held Scanner............................................................................3-37
Programming the Metrologic Hand-Held Scanner if Connected
through the Auxiliary RS232 Port ....................................................................3-38
Programming the RealScan 74..........................................................................3-41
NCR RealScan 2357 and Hand-Held Products (Honeywell) Type Hand-
Held Scanner............................................................................................................3-42
Programming Hand-Held Products Scanner if Connected through the
Auxiliary RS232 Port..........................................................................................3-42
Programming the RealScan 74..........................................................................3-43
Programming RealScan 2357 Hand-Held Scanner if Connected through
the USB Peripheral Port.....................................................................................3-44
NCR RealScan 2356 and Symbol (Motorola) Type Hand-Held Scanner ........3-45
Programming the RealScan 2356 Hand-Held if Connected through the
Auxiliary RS232 Port..........................................................................................3-45
Programming the RealScan 74..........................................................................3-46
Programming RealScan 2356 Hand-Held Scanner if Connected through
the USB Peripheral Port.....................................................................................3-47
NCR RealScan 2356-4278 Wireless Hand-Held Scanner ...................................3-49
Programming the RealScan 2356 Wireless Hand-Held Scanner..................3-49
Programming the RealScan 74..........................................................................3-50
Chapter 4: Operation
System Components .......................................................................................................4-2
Operator Display Panel............................................................................................4-2
Motion Detector ....................................................................................................4-2
Scan Adviser Status Indicator.............................................................................4-3
Scale Zero Button..................................................................................................4-4
Volume Adjust Button .........................................................................................4-4
Manual Deactivation Button...............................................................................4-5
Remote Compact Display ........................................................................................4-6
Scan Adviser LED Scanner State Indicators..........................................................4-7
Speaker .......................................................................................................................4-8
Vertical and Horizontal Scan Windows ................................................................4-8
Top Plate.....................................................................................................................4-9
Label Orientation...........................................................................................................4-10
Active Scan Zone.....................................................................................................4-10

v
Multiple Reads ........................................................................................................4-10
Operating Instructions..................................................................................................4-11
Turning the RealScan 74 On and Off ...................................................................4-11
Scanner Only Model...........................................................................................4-11
Scanner/Scale Model .........................................................................................4-11
Scanning Procedure................................................................................................4-12
Weighing Procedure...............................................................................................4-12
Sensormatic® Security Tag Deactivation Procedure .........................................4-13
Normal Operation ..............................................................................................4-13
Manual Deactivation..........................................................................................4-14
Adjusting the Good Read Tone.............................................................................4-14
Not-On-File Error....................................................................................................4-15
Cleaning Instructions....................................................................................................4-16
Scanner Body ...........................................................................................................4-16
Vertical Scan Window............................................................................................4-16
Top Plate and Horizontal Scan Window .............................................................4-16
Chapter 5: Programming
Programming Description..............................................................................................5-2
Creating the Program ...............................................................................................5-2
Write the Program ................................................................................................5-2
Enter the Program ................................................................................................5-2
Save the Program..................................................................................................5-3
Programming Tags ...................................................................................................5-3
ABORT ...................................................................................................................5-3
DEFAULT ..............................................................................................................5-4
END ........................................................................................................................5-5
HEX 0–HEX F........................................................................................................5-5
PROGRAM MODE...............................................................................................5-5
SAVE AND RESET...............................................................................................5-6
SPEAK BAR CODES CURRENTLY ENABLED...................................................5-6
Indication...............................................................................................................5-6
SPEAK SCANNER SERIAL NUMBER..................................................................5-6
Indication...............................................................................................................5-6
Program Entry Procedure........................................................................................5-7
Enter All Parameters ............................................................................................5-7
Enter Specific Parameters (Shortcut Method) ..................................................5-9
Parameter Defaults .................................................................................................5-11
Programming Tips..................................................................................................5-17

vi
Program Parameter Descriptions................................................................................5-18
Communications Protocol .....................................................................................5-18
IBM Slot Scanner.................................................................................................5-18
IBM USB...............................................................................................................5-18
NCR (RS232 USB) ...............................................................................................5-18
RS232 ....................................................................................................................5-19
Good Read Tone......................................................................................................5-19
Tone On/Off .......................................................................................................5-20
Tone Frequency (Hertz).....................................................................................5-20
Tone Length (Milliseconds)...............................................................................5-20
Tone Volume .......................................................................................................5-20
Not-On-File Volume...........................................................................................5-21
Timers .......................................................................................................................5-22
Lockout Time ......................................................................................................5-22
Restart Lockout Timer .......................................................................................5-23
Active Time .........................................................................................................5-23
900ms Lockout Timer Restart Limit.................................................................5-23
Bar Codes–1 .............................................................................................................5-24
UPC/EAN ...........................................................................................................5-24
Extend UPC–A to EAN–13................................................................................5-25
Extend UPC–E to UPC–A..................................................................................5-25
Add-On Bar Codes .............................................................................................5-25
Add-On Code Length ........................................................................................5-25
Send Data.............................................................................................................5-25
Set 2 Tag Label ....................................................................................................5-25
Bar Codes–2 .............................................................................................................5-26
Code 39.................................................................................................................5-26
Minimum Characters .........................................................................................5-27
Full ASCII ............................................................................................................5-27
Check Digit Present............................................................................................5-27
Transmit Check Digit.........................................................................................5-27
Allow 1- or 2-Character Tags ............................................................................5-27
Code 39 Tone.......................................................................................................5-27
Tone Length.........................................................................................................5-28
Tone Frequency...................................................................................................5-28
Code 39 Halves Enable ......................................................................................5-28
Code 39 Stitch Enable.........................................................................................5-28
Code 39 Stitch Check Digit................................................................................5-29
Check Digit Length1 and Length2 ...................................................................5-29

vii
Scans Required....................................................................................................5-29
Overlap Characters.............................................................................................5-29
Minimum Segment Size.....................................................................................5-29
Bar Codes–3 .............................................................................................................5-30
Interleaved 2 of 5 ................................................................................................5-30
Bar Code Length .................................................................................................5-31
Value 1 and 2.......................................................................................................5-31
Check Digit Present............................................................................................5-31
Transmit Check Digit.........................................................................................5-31
Interleaved 2 of 5 Tone.......................................................................................5-32
Tone Length.........................................................................................................5-32
Tone Frequency...................................................................................................5-32
Interleaved 2 of 5 Check Digit Length1...........................................................5-32
Interleaved 2 of 5 Check Digit Length2...........................................................5-33
Enable Interleaved 2 of 5 Stitching...................................................................5-33
Scans Required....................................................................................................5-33
Overlap Characters.............................................................................................5-33
Minimum Segment Size.....................................................................................5-33
Bar Codes–4 .............................................................................................................5-34
Code 128...............................................................................................................5-34
Code 128 Tone.....................................................................................................5-34
Tone Length.........................................................................................................5-34
Tone Frequency...................................................................................................5-35
Code 128 Stitch Enable.......................................................................................5-35
Scans Required....................................................................................................5-35
Overlap Characters.............................................................................................5-35
Minimum Segment Size.....................................................................................5-35
Bar Codes–5 .............................................................................................................5-36
GS1 DataBar Enable ...........................................................................................5-36
Scans Required on GS1 DataBar–14.................................................................5-36
Scans Required on GS1 DataBar–E ..................................................................5-37
UCC–128 Emulation Mode ...............................................................................5-37
Bar Codes–6 .............................................................................................................5-37
Codabar Check Digit..........................................................................................5-38
Codabar Check Digit Transmission .................................................................5-38
Codabar Tone Length ........................................................................................5-38
Codabar Tone Frequency ..................................................................................5-38
Codabar Tone......................................................................................................5-38
Codabar Halves ..................................................................................................5-39

viii
Codabar Stitch.....................................................................................................5-39
Number of Codabar Scans Required ...............................................................5-39
Bar Codes–7 .............................................................................................................5-39
Pharmacode Check Digit Transmission ..........................................................5-39
Label Identifiers ......................................................................................................5-40
Identifier Type.....................................................................................................5-40
Common Byte 1 and Common Byte 2 .............................................................5-41
Bar Code Type.....................................................................................................5-42
Common Byte......................................................................................................5-42
Unique Identifier ................................................................................................5-42
RS232 Parameters 1.................................................................................................5-43
Baud Rate.............................................................................................................5-43
Parity ....................................................................................................................5-43
Stop Bits and Character Length........................................................................5-44
Handshake...........................................................................................................5-44
RS232 Parameters 2.................................................................................................5-45
BCC Options........................................................................................................5-45
Interface Control.................................................................................................5-46
Check Digit..........................................................................................................5-46
RS232 Prefix Byte ....................................................................................................5-46
Prefix Byte............................................................................................................5-47
ASCII Code..........................................................................................................5-47
RS232 Terminator Byte...........................................................................................5-47
Terminator Byte ..................................................................................................5-48
ASCII Code..........................................................................................................5-48
RS232 Communications Options ..........................................................................5-48
Message Delay ....................................................................................................5-49
Scanner/Scale Format........................................................................................5-49
Normal or Eavesdrop Mode .............................................................................5-50
Good Weigh Tone...............................................................................................5-50
Scale Parameters .....................................................................................................5-50
Model ...................................................................................................................5-50
IBM Address........................................................................................................5-51
Miscellaneous Parameters .....................................................................................5-51
Host Tone Control ..............................................................................................5-51
IBM Retransmit Control ....................................................................................5-52
Enable/Disable Voice Messages.......................................................................5-52
IBM–485 / IBM–USB Tag Data Format ...........................................................5-53
Number System Character Parameter .................................................................5-53