
We are committed to providing you with the best possible products and services,
but in the unfortunate circumstance that you have a complaint or our app has a bug
which needs to be fixed, please get in touch with us straight away using our support
center system.
In order to streamline support requests and better serve you, we utilize a support
ticket system. Every support request is assigned a unique ticket number which you
can use to track the progress and responses online. For your reference we provide
complete archives and history of all your support requests. A valid email address is
required to submit a ticket.
Tell us what you think...
Newdirectiontackle.co.uk/support/
Support
7
To maintain quality and product development ND has listened to
the voices ofits customers and identified their specific requirements
and
p
references. The company has designed and produced a
range of exciting products for with our vision of becoming the most
popular brand available.
UK team: info@NewdirectionTackle.co.uk
DE team: Info@NewDirectionTackle.de
NL team: Info@NewDirectionTackle.nl
Environmentally friendly disposal
Old electrical appliances must not be disposed of together with the
residual waste, but have to be disposed of separately.
The disposal at the communal collecting point via private persons is for free.
The owner of old appliances is responsible to bring the appliances to
these collecting points or to similar collection points. With this little
personal effort, you contribute to recycle valuable raw materials and the
treatment of toxic substances.
Store your ND Smart light pro+ in a warm, dry place when not in use, in order to•
prevent condensation build up.
It is recommended that the ND Smart Light Pro+ be cleaned with a damp cloth•
after use.
After use ensure all batteries are fully charged before you pack the ND Smart•
Light Pro+ away for the next trip.
If the ND Smart Light Pro+ is not going to be used for some months then recharge•
batteries every 2-3 months.
The range of the ND Smart light pro+ isdependant on weather and environmental•
conditions.
Notes
the