NeoVolta NV14 Instructions for use

Return Serial Number Sheet to the Production Manager
Installer: ___________________________
Installed Component
Serial Number
NV14 (left side by disconnect)
Inverter (left side by green push button)
WiFi logger (on logger and box)
Battery 1 (upper left) NV14
Battery 2 (upper left) NV14
Battery 3 (upper left) NV14
NV24 (left side of cabinet)
NV24 Battery 5 (bottom shelf)
NV24 Battery 4 (top shelf)
Homeowner Information:
Name (First and Last): ______________________________________
Phone Number: ___________________________________________
Email: __________________________________________________
Street Address: ___________________________________________
City, State, and Zip Code: ___________________________________
Date Installed: ____________________________________________

NeoVolta NV14 and NV24 Quick Install Instructions
PHYSICAL INSTALL OF NV14 and/or NV24
- Determine location of NV14 and/or NV24 unit and Critical Load Subpanel.
- The NV14 needs 4 inches of clearance on the left side (Disconnect assess) and 2 inches of
clearance of the right side for heat exhaust.
- The NV24, if being installed, needs to be within 1 ½ feet of the NV14.
- NV14 and/or NV24 must be mounted on solid foundation (concrete, pavers, etc.)
- Measure the height of the NV14 and/or NV24 from legs to mounting bracket on the back panel.
- Use included mounting brackets, find studs, and mount the mounting brackets on the house.
- Lift the NV14 and/or onto the mounting brackets.
- Adjust legs to level the NV14 and/or NV24 using included mounting tool.
- Add 40 Amp breaker to the main service panel and connect to the NV14 using conduit.
- Connect the main service panel wires to the NV14 Utility Grid Input Breaker.
- Connect solar to the NV14 PV AC breakers (if solar input is AC) or to the PV1 / PV2 DC input (if solar is DC).
DO NOT PULL CRITICAL LOAD WIRES IF SOLAR IS NOT INSTALLED AND FUNCTIONING
- Install the provided Eaton sub panel with already installed 40 Amp input breakers.
- Once solar is installed, pull up to SIXTEEN 15 and/or 20 Amp breakers from the main service panel to the
new Critical Load Subpanel. These are the circuits that will be powered via the NV14 when grid is both on
and off. Please install up to SIXTEEN breakers. Also, Neutral and/or Ground wires for each specific circuit
must be pulled into the critical Load Subpanel. This is CRITICAL. Otherwise, a ground loop will occur.
- Once Critical Load breakers are pulled, connect the NV14 AC Load Output breaker to the critical load
subpanel input breaker using appropriate conduit.
CONNECT SOLAR TO NV14 (AC, DC and/or both AC/DC)
- The NV14 can accept 10,000 watts of Solar AC power (string or micro-inverter). We can accept 10,000
Watts of DC solar (two MPPS with 5000 W, 500 V and 18 Amp max each). Or, we can accept a combination
of AC and DC solar, but this is limited to 10,000 Watts combined.
INSTALLING BATTERIES
- Take batteries out of their boxes. WRITE down all battery serial numbers on component sheet:
- Change the white toggle pin settings.
- Battery One Must be set with the pin one up, the rest down.
- Battery Two Must be set with pin two up, the rest down.
- Battery Three Must be set with pin three up, the rest down.
- NV24 Battery Four Must be set with the pins one and two are up, the rest down.
- NV24 Battery Five Must be set with pins one and three are up, the rest down.
- Additional NV24, Battery Six Must be set with pins two and three up, the rest down.
- Additional NV24, Battery Seven Must be set with pins one, two and three are up, the rest down.

- Remove the lower retaining bracket for the batteries.
- Remove the upper bracket for the number one battery.
- For NV24 installation, connect the positive and negative battery connections into the NV14 prior to
installing the NV14 batteries. The positive and negative terminals land on the positive/negative terminals
under the inverter inside the NV14. The ground lands on the ground bar at the top on the NV14. The
NV24 communications connection lands on the upper left battery inside the NV14.
- Place all three NV14 batteries into the cabinets.
•For the NV14, the three batteries (with specific pins) can go into any position.
•For the NV24, the two batteries can go into either the upper or lower positions.
- Connect all three NEGATIVE battery connections. - Connect all three POSITIVE battery connections.
- Connect all RS485 communications cables.
- NV24 upper battery connects to the lower battery. The lower battery is connected from the NV24
to the NV14 via provided six-foot communications cable the NV14 upper left battery.
- NV14 upper left battery connects to the lower left battery.
- NV14 lower left battery connects to the lower right battery, which connects to the inverter.
- The batteries are in SLEEP Mode. To wake them up, use provided paperclip, and push reset hole for two
seconds. All batteries will automatically light up.
- Replace upper and lower battery retaining brackets.
COMMISSIONING THE SYSTEM
- Reset or turn on at least one battery.
- Turn NV14 40 Amp Main Service Panel breakers on.
- Turn on NV14 disconnect switch on upper left outside of the unit.
- Flip Utility Grid Input Breaker up/on.
- Turn on NV14 inside inverter disconnect switch.
- Press ON the green inverter button.
- The system takes 1-2 minutes to wake up. Should get the green AC and Normal lights above LCD screen.
- Flip the Critical Load Output Breaker up/on.
- Flip the AC Solar and/or DC input breakers / fuse blocks up/on.
- Meter all inputs and output for 240 V.
- Press The Battery icon on the main LCD screen.
You should see three lines of info for the
NV14 and five lines of info for the NV24.
This assures that the batteries are
communicating. If this information is not
correct, then try resetting the
communications cables into the batteries.
Press on the Li-
BMS in the lower
right

- Connect the WiFi extension cable to the WiFi mount on the upper left side.
- Next you will need the homeowner and their smart phone. Follow the following instructions:
Solarman Connection for iPhones and Android Phones
- Customer connect their iPhone to their 2.4 Ghz WiFi router (must be connected to 2.4 Ghz and must use
customer SMARP Device).
- Customer open App Store or Google Play and download the Solarman App: “Solarman 2.0 Utilities”
- Customer open the App and click “Register.” Enter First and Last name,
email, etc…Then, click “Build Plant Within 1 Minutes.”
- Automatically goes to “pop ups.” Allow access to camera. DO NOT allow send notifications.
- Once camera open, allow camera to scan the LOGGER QR code on the WiFi stick logger.
- The app will ask to confirm plant information. Use map function to locate property address. You can also
manually enter the address (but map is easier). Enter residential roof solar, enter storage system, enter
approx. size of solar system “capacity” in kWh, and for currency select USD.
- Select “Next.”
Customer email and
a password for NV14
login.

- Enter Plant name (first and last name of customer) and contact phone number.
- Select the “Intro” Tab.
- Scroll down to “Installer.” Select Installer, enter NAME OF YOUR COMPANY, hit enter.
- Select the listed “NAME OF YOUR COMPANY.” Hit Enter.
- Select “Bind.” Once Bound, click back, cancel, then back.
- Select “Distributor.” Enter NeoVolta. Select NeoVoltaInc. Hit Bind. Once bound, click back, cancel, back,
then back.
- Now select “Device” and then select “Connect.”
- The page automatically appears.
Then press “connect”
Press “Device”
Enter Customer WiFi password and hit
enter.

RETURN TO PHONE SETTINGS PAGE
- Select WiFi in settings. Find the new Hot Spot AP number. Select it and enter the Password.
Return to the Solarman App
- Once you return to the Solarman App, it will automatically go to the build page:
IF SUCCESSFUL after a few minutes:
Write down AP hot spot number.
Write down the Password.
In this example, find AP_1702441478 and
enter password 813d804b

IF FAILURE:
If this method does not work or if a password does not appear, then go back to device tab, go to connect, and then
switch configuration mode at the top left:
- Select Connect, enter Customer WiFi password and hit enter.
- App will access camera: Allow camera to take a picture of the Logger QR code:
- App will ask that you press the sticker logger reset button for 1 second. Press button:
- Customer needs to enter their WiFi password one more time.
Be patient and try again

- You can add a picture of the home. Tap on the picture of the home at the top. Tap the + symbol. Take a picture.
You can drag default picture to the bottom of screen to delete. Then, the actual home will be on the App.
Once new picture loads, press on old picture and drag to bottom of page to delete it.
- You should see three lights on the WiFi stick logger.
- COM light should be steady green (good communications with NV14).
- NET light should be steady green (good communications with WiFi router in home (if not steady, then use
lanyard to move WiFi stick logger to location with better signal (higher up).
- Ready light should be flashing green (meaning that system is connected and communicating).
Once WiFi is connected
YOU ARE DONE!!!
You want this screen to be present when you install the cover. Press the ESC button to get to this main
page. If system is not functioning correctly, then refer to the full installation manual or call NeoVolta at
[phone] Mon-Fri, 8am-5pm PST.
Put the cover on with included bolts. Remember to tighten the opposite corners first, then the remaining
opposite corners, then the middle bolts. Do not fully tighten before City Inspection. Make sure that the
White bolt cover caps are accessible as the Installer rep will place White caps into the access holes once
City/County Inspection has passed.
Press on the Generic house Picture
Select the + symbol
Take a picture of the Home