NetComm NP930 User manual

Dual Band AC WiFi USB
Adapter
NP930
USER GUIDE

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Copyright
Copyright©2014 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated,
transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
Note: This document is subject to change without notice.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NP930 Dual Band AC WiFi USB Adapter
DOCUMENT VERSION
DATE
1.0 –Initial document release
May 2014

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Table of Contents
Table of Contents ..........................................................................................................................................................................3
Introduction....................................................................................................................................................................................4
Overview ....................................................................................................................................................................................................... 4
Features........................................................................................................................................................................................................ 4
Package Contents......................................................................................................................................................................................... 4
Minimum System Requirements..................................................................................................................................................................... 4
Interfaces .......................................................................................................................................................................................5
WPS Button .................................................................................................................................................................................................. 5
LED Indicator ................................................................................................................................................................................................ 5
Installation of the NP930 ...............................................................................................................................................................6
Connecting the USB Adapter......................................................................................................................................................................... 6
Installing the Driver ........................................................................................................................................................................................ 6
Connecting to a wireless network .................................................................................................................................................8
Connecting via WPS...................................................................................................................................................................................... 8
Connecting manually ..................................................................................................................................................................................... 9
Troubleshooting...........................................................................................................................................................................12
Verify whether the wireless adapter is installed correctly................................................................................................................................ 12
Unable to connect to a wireless access point ............................................................................................................................................... 12
Signal strength is weak ................................................................................................................................................................................ 12
Technical Data .............................................................................................................................................................................13
Legal & Regulatory Information...................................................................................................................................................14
Intellectual Property Rights........................................................................................................................................................................... 14
Customer Information .................................................................................................................................................................................. 14
Consumer Protection Laws.......................................................................................................................................................................... 14
Product Warranty ........................................................................................................................................................................................ 15
Limitation of Liability..................................................................................................................................................................................... 15
Contact.........................................................................................................................................................................................16

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Introduction
Thank you for purchasing the NetComm Wireless NP930 Dual Band AC WiFi USB Adapter. This user guide illustrates how to set
up and configure your Dual Band AC WiFi USB Adapter.
Overview
The Dual Band AC WiFi USB Adapter connects your laptop or desktop computer to a WiFi network and is perfect for applications
that require a high speed Internet signal. When used in conjunction with a dual band AC WiFi router, you are able to select
whether you connect to a 2.4GHz WiFi network or a 5GHz WiFi network. Having two different networks (dual band), can reduce
the interference between connected devices and the 5GHz network can be dedicated to applications such as online gaming and
streaming HD video and audio, which require the cleanest possible signal.
After attaching this device to your computer, simply scan for wireless networks and enter the relevant security password –no
setup required. Alternatively, simply pair the Dual Band AC WiFi USB Adapter with your router with the WPS button.
Features
Dual band WiFi (2.4GHz and 5GHz)
802.11ac WiFi supported on the 5GHz frequency with speeds of up to 866.7Mbps
802.11n WiFi supported on the 2.4GHz frequency with speeds of up to 300Mbps
Plug and play with no setup. Simply search for 2.4GHz and 5GHz networks and enter the relevant security password
Compact form factor and USB interface for use with Laptops and Desktop Computers
WiFi Protected Setup (WPS) for establishing your wireless connection with the push of a button
USB 2.0 interface
Greatly increase your wireless network speed, reliability and coverage
Package Contents
Your NP930 package contains the following items:
1 x NP930 Dual Band AC WiFi USB Adapter
1 x Quick Start Guide
1 x Warranty sheet
If any of the above items are damaged or missing, please contact your dealer immediately.
Minimum System Requirements
Before continuing with the installation of your USB adapter, please ensure that your computer meets the following minimum
requirements:
PC with Windows® XP or newer
An available USB 2.0 port
32MB of system memory or larger
300MHz processor or faster

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Interfaces
WPS Button
The WPS button is used to trigger Wireless Protected Setup negotiation with WPS compatible routers. Press the WPS button to
trigger the WPS process. The WPS button may be used for both 2.4GHz and 5GHz networks.
LED Indicator
The USB adapter uses a single blue LED indicator to display its status. The following table describes the status of the LEDs on the
USB adapter:
STATUS
DESCRIPTION
Off
Driver not installed
On
Driver installed
Blinking
1. WPS negotiation in progress
2. Wireless data is being transmitted

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Installation of the NP930
Connecting the USB Adapter
Insert your Dual Band AC WiFi USB Adapter into a spare USB port on your laptop or desktop computer.
Installing the Driver
The Dual Band AC WiFi USB Adapter’s Windows®driver is available from the NetComm Wireless website. To download the
driver:
1. Open a web browser and navigate to www.netcommwireless.com
2. From the top menu bar, select PRODUCTS > WiFi Products > Dual Band AC WiFi USB Adapter –NP930. The NP930
product page is displayed.
3. From the menu in the middle of the screen, select the Downloads link.
4. Under the Drivers/Utilities section, click the download link that corresponds with the version of Windows® you are using
and choose a location on your computer to save the file.
5. Use Windows Explorer to navigate to the downloaded file on your computer and double left-click on the .zip file. Double
left-click on the setup.exe file to begin the driver installation. The driver setup wizard is displayed.

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6. Click the Next button to begin the setup wizard. The driver installation process begins.
7. When the installation has finished, click the Finish button. The driver installation is complete.
8. The blue LED indicator on the top of the NP930 illuminates, indicating that the driver is correctly installed.

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Connecting to a wireless
network
Connecting via WPS
The easiest way to connect to a wireless network is via Wireless Protected Setup (WPS). This method can only be used in
conjunction with a router supporting WPS and when you have physical access to the router.
To connect to a wireless network via WPS:
1. On the router, press the WPS button to trigger the WPS feature. Refer to the user guide of your router for information
about how long the WPS button needs to be depressed to trigger the WPS feature.
2. Within 2 minutes of pressing the WPS button on the router, press and hold down the WPS button on your NP930 for
more than 3 seconds. The WPS process is triggered and the NP930 negotiates a wireless connection with the router.
Allow approximately 1 minute for the connection to be established.
Note: The following steps describe the process of connecting to a wireless network on a computer with Windows 8. The
process may differ slightly on other versions of Windows.
To confirm that the connection has been established:
1. Move your mouse to the top right corner of the screen or slide your finger to the left from the right edge of the screen to
reveal the charms bar.
2. Select the Settings button.
3. Confirm that the wireless network icon shows signal strength and the name of the connected network.

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Connecting manually
Note: The following steps describe the process of connecting to a wireless network on a computer with Windows 8. The
process may differ slightly on other versions of Windows.
To connect to a wireless network and begin using your USB adapter:
1. Move your mouse to the top right corner of the screen or slide your finger to the left from the right edge of the screen to
reveal the charms bar.
2. Select the Settings button.
3. Select the wireless networks icon.
A list of available networks within range of the USB adapter is displayed.
4. Select the network to which you would like to connect.

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5. If you want to connect to this network automatically whenever it is within range, select the Connect automatically option,
then select the Connect button.
6. Enter the wireless network security key, then select the Next button.
7. You are prompted whether you would like to turn on sharing between PCs and connect to devices on the network. If the
network you have connected to is a public network, we recommend that you select No.