NetComm NB16WV User manual

NB16WV VOIP Setup Guide
(for TPG)

Configuring yo u r NB16WV for VO I P Service
The following steps will take you through the process of setting up your VOIP connection.
Step 1: Checking Computer Net ork Settings:
You will need to connect your computer directly to your VOIP de ice (modem, or ATA) and set
the network connection on your computer to obtain an IP address automatically. Please follow
the instructions appropriate for your operating system below:
Below are the instructions for setting Windows XP to obtain an IP address automatically for
your ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Net ork Connections”.
(If you only see "Net ork and Internet Connections", open that first, and then click on
"Net ork Connections".)
3. Right click on “Local Area Connection” and select “Properties”.
4. Double-click on “Internet Protocol”.
5. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
6. Click “OK”, and then click “OK” (or “Close”).
Below are the instructions for setting Windows Vista to obtain an IP address automatically for
your ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Net ork and Sharing Centre”.
(If you only see "Net ork and Internet", open that first, and then click on "Net ork and
Sharing Centre".)
3. Click on “Manage net ork connections” ( on the lefthandside of the window ).
4. Right click on “Local Area Connection” and select “Properties”.
5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
7. Click “OK”, and then click “OK” again.

Below are the instructions for setting Windows 7 to obtain an IP address automatically for your
ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Net ork and Sharing Centre”.
(If you only see "Net ork and Internet", open that first, and then click on "Net ork and
Sharing Centre".)
3. Click on “Change adapter settings” ( on the lefthandside of the window ).
4. Right click on “Local Area Connection” and select “Properties”.
5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
7. Click “OK”, and then click “OK” again.
Below are the instructions for setting Mac OS X to obtain an IP address automatically for your
ethernet connection:
1. Click on the Apple Menu, and go to "System Preferences".
2. Click on "Net ork".
3. Click on “Ethernet” or "Built-in Ethernet".
4. Click on the "Configure" drop-down box, and select "Using DHCP" then click
"Apply".

Use Outbound Ser er Enable or Disable according to your VoIP
account type. If you are unsure consult TPG.
Outbound Proxy *aphone3.tpg.com.au or as otherwise directed
by TPG.
Subscribe for MWI (Message Waiting Indicator) Enable or disable as per TPG’s instructions (if
the VoIP account has this feature enabled).
Refresh Time for MWI Lea e as default (360) or as per TPG’s
instructions.
MWI Ser er URL Lea e as default or as directed by TPG.
* SIP proxy: - you can also use “homephone.tpg.com.au” and “tpgvoip.tpg.com.au”, please
confirm this with TPG before setting up these VoIP account settings.
**If you have signed up for outbound calls only then you may not be provided with a VoIP
phone number, if so, enter your username in the VoIP Phone number field.
5. After entering all required fields click on the “Save” button and check the Status at the
bottom of the page. The status should change to “Registered” if all the settings entered
are correct and you ha e a current connection to the internet.
6. Check for a dial tone on your phone handset. The VoIP account should now be acti e and
you should now be able to make and/or recei e VoIP phone calls (depending on the type
of VoIP account you are using).