NetComm NB604N User manual

In this guide we’ll
run through how to
connect your router
so you’re up and
surfing in no time.
The simple guide to seing up your
Netcomm NB604N Wireless Modem Router.

1
Well, hello there…
Thanks for choosing Australian Phone & Internet as your
broadband provider. We’re really excited to have you on board.
The great news is your ADSL (broadband) account is now live! All you need to do is install your router
and connect your computer then you’ll be ready to start surfing the web.
We’ve done all the complicated work seing up your router so it’s just a simple maer of connecting
the right cables and turning everything on. We’ll run through that process step-by-step in this guide
to make is as simple as possible.
If you’re prey tech-savvy and want to use some of the more advanced features of your
router, further information can be found in the support section of the Netcomm website at
hp://support.netcommwireless.com/
If you can’t find what you’re looking for in this guide or online, just call 1300 137 768 – our friendly
Aussie-based team are on hand to help.
Enjoy your surfing,
The Australian Phone & Internet Team.

2
What comes next
Geing to know your brand new router 3
The front panel
The back panel
Let’s get started 5
Positioning your router
Installing your router
Making a connection 7
Connecting with a cable
Connecting wirelessly
Seing up 9
How to log onto your router
Seing up your wireless network
Securing your wireless network
Changing your router access details
Re-entering your internet connection details
Troubleshooting 19
Glossary 23

NetCommWireless
Power DSL Internet Ethernet WLAN WPS USB
1 2 3 5 6 74
3
The front panel
The back of the router is where you connect everything, turn it on/off and also reset it. Here we’ll
explain what each of the ports, sockets and buons is, where they are and what you use them for.
1. Power Off – Router is not powered on
Red Router is starting up
Blue Router is operating normally
2. DSL Off – Router is not connected to an DSL service
Blue – Router is connected to an DSL service
Flashing – Router is connecting to an DSL service
3. Internet Off – Router is not connected to the internet
Red – Router is unable to connect to the internet with the current configuration
details
Blue – Router is connected to the internet
Flashing – Data is being transmied or received via the internet connection
4. Ethernet
ports 1-4
Off – No device connected to the LAN port
Blue – Device connected to the LAN port
Flashing – Data is being transmied or received on the LAN port
5. WLAN Off – WiFi function is disabled
Blue – WiFi function is enabled
Flashing – Data is being transmied or received via the WiFi network
6. WPS Off – WPS function is disabled
Blue – WPS function is enabled
Flashing – WPS function is aempting to connect to a device
7. USB Off – No USB device is plugged in
Blue – USB device plugged in
Flashing – Data is being transmied or received from the aached USB device
Geing to know your
brand new router

910 12 14 15 1613
11
8
4
The back panel
The back of the router is where you connect everything, turn it on/off and also reset it. Here we’ll
explain what each of the ports, sockets and buons is, where they are and what you use them for.
8. Antenna WiFi antenna
9. DSL port Aach a telephone line with an active xDSL service here
10. WLAN Press this buon to enable or disable the WiFi function of the NB604N (this can
also be done via the control panel)
11. RESET Hold this buon down for 10 seconds or more to reset the NB604N to factory
defaults
12. WPS Press this buon to enable the WPS push-buon connect function
13. LAN
ports 1-4
Aach your devices by cable to these Ethernet (RJ-46) ports
14. USB Aach an external USB storage device to share content with connected devices
15. Power
(12V)
Power connector, connects to a DC 12V 1.5A power adapter
16. On/Off Turn the NB604N on or off with this switch

5
Let’s get started
We’ll take you through a step-by-step process of installing your router and both wired
and wireless connection.
Positioning your router
The position of your router can be important depending on how you intend to use it. You’ll need a
power point and phone socket nearby, and it should be close to your computer if you’re connecting
directly with a cable. If you plan to connect wirelessly it is worth considering where you place the
router in your house to get the best signal. Here are some tips:
• Place the router somewhere central in your house for the best signal coverage in each room.
In multi-storey homes, place the router on a floor that is as close to the centre of the house as
possible. This may mean placing it on an upper floor.
• Try not to place your router near a cordless telephone that operates at the same radio frequency
as your router (2.4GHz).
• Avoid placing your router near devices that may emit radio ‘noise’, such as microwave ovens.
• Also avoid dense objects that can inhibit wireless communication, including refrigerators,
washers and/or dryers, metal cabinets, large aquariums, metallic-based/UV-tinted windows.

6
Installing your router
Once you’ve worked out where you want to put your router it’s time to connect it. Before you do
make sure any devices plugged into your phone line (handsets, fax machines, cable television, back
to base alarm systems) have a central splier or ADSL filter/splier (you’ll find this in the box with
your router) fied between them and the telephone socket.
Step 1 Connect the power adaptor cable to the Power socket on the back of the
router and plug the adaptor into a power point.
Step 2 Plug the ADSL2+ filter/splier provided with the router into your
telephone wall socket.
Step 3 Next, take the telephone cable (RJ-11) provided and plug one end into
the filter/splier and the other end into the DSL port on the back of
your router.
Step 4 Press the On/Off buon to turn the router on and wait while the router
powers up – this should take about 60 seconds.
Step 5 Check that both the DSL and Internet LEDs on the front have lit up. If
they’re solid then your router is connected to the internet. If not please
refer to the Troubleshooting section.
Step 6 Now you can connect your computer with a cable or wirelessly.

7
Making a connection
Connecting with a cable
To connect to the internet/router with a cable follow these steps:
Step 1 Plug one end of the Ethernet cable (Cat 5e) provided into one of the yellow
Ethernet ports marked LAN 1 – LAN 4 on the back of the router and the
other end to the Ethernet port on your computer.
Step 2 Wait for the connection to be made – this should take about 30 seconds.
Step 3 Check the corresponding Ethernet LED on the front of the router
has lit up. If it’s solid then you’re connected. If not please refer to the
Troubleshooting section.
Step 4 Open your browser (e.g. internet Explorer/Firefox/Safari) and start
browsing the internet.

8
Connecting wirelessly
To connect to the internet/router wirelessly follow these steps:
Step 1 Enable WiFi on your device (computer/laptop/smartphone/tablet). The
wireless network on your router is already enabled by default.
Step 2 Scan for wireless networks on your device and connect to the network
name matching the one configured on your router.
Please note:The default wireless network name is NetComm Wireless*
Step 3 Enter the wireless security key (password) configured on your router when
prompted.
Please note: The default wireless security key is a1b2c3d4e5*
Step 4 Wait for the connection to be made – this should take about
30 seconds.
Step 5 Open your browser (e.g. internet Explorer/Firefox/Safari) and start
browsing the internet.
* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change these
default seings. The steps to change your wireless network name and wireless security key can be found on pages 11-14 in the
section Seing up.

9
How to log onto your router
Once you’ve installed your router and connected to the internet we recommend you adjust some
of your seings. This can be done through the control panel. To access the control panel follow
these steps:
Step 1 Open your web browser (e.g. Internet Explorer/Firefox/Safari), type
hp://192.168.1.1 into the address bar and press the Enter/Return key.
You should see the control panel login (Fig. 1).
Step 2 Enter the login details and click OK.
Please note: The default User Name and Password are both admin*
You should see the control panel home screen (Fig. 2).
Use the le menu to access all the seings on your router. On the following pages we’ll explain
how to change your network name, enable wireless security and change the password that allows
administrator access to your router seings.
For information on the more advanced features and seings please download the full user manual
from hp://support.netcommwireless.com/
* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change the default
seings. The steps to change your router access details can be found on pages 15-16 in the section Seing up.
Seing up

10
Fig. 1: Control panel login
Fig. 2: Control panel home screen

11
Seing up (cont’d)
Seing up your wireless network
To turn your wireless network on or off and change your network name follow these steps:
Step 1 Select Wireless > Basic in the le menu. The wireless configuration screen
will be displayed (Fig. 3)
Step 2 Make sure the Enable Wireless checkbox is ticked (it should be by
default). This means your wireless network is turned on.
Step 3 Create a new name for your wireless network. This can be done in the
SSID field (it’s NetComm Wireless by default). It’s recommended you
change the name to something unique to make it easier to identify your
network from others nearby but also for improved security. Your network
name will be visible outside of your home or office, so the name should be
recognisable but should not use any personal or service details.
Step 4 Once you’ve finished click Apply/Save to save your new wireless seings.

12
Fig. 3: Wireless configuration screen

13
Seing up (cont’d)
Securing your wireless network
To create a password and secure your wireless network follow these steps:
Step 1 Select Wireless > Security in the le menu. You’ll see the wireless security
screen (Fig. 4).
Step 2 Make sure your network name is selected in the Select SSID drop
down menu.
Step 3 Use the Network Authentication drop down menu to select an
encryption method. We recommend mixed WPA2/WPA2-PSK for the best
security. By default it should already be set to this.
Step 4 Create a password that will be used to access your wireless network and
enter it in the field next to WPA/WAPI passphrase. This is the password
for your wireless network and prevents people you don’t know from
accessing it. When connecting devices to your wireless network you’ll
be asked for the password. Anyone who tries to connect without it won’t
be able to.
Please note: Your password for your wireless network must be eight or
more characters long (the longer the beer) and can include upper and
lower-case characters, numbers and symbols. We recommend you create
a complex password. The more complex, the more secure it will be.
Step 5 Once you’ve finished click Apply/Save to save the wireless
security seings.

14
Make a note of your password somewhere safe. If you forget it you can always view your password by
connecting to your router with a cable, logging onto the control panel, going to wireless security and
clicking the blue link next to the WPA/WAPI passphrase field which says Click here to display.
Fig. 4: Wireless security screen

15
Changing your router access details
When you configure your router through a browser, the system asks you to enter your username
and password to validate your access permission. By default, these are both set to admin. We
recommend you change these to prevent people you don’t know accessing your router and
changing the seings. To change both the username and password follow these steps:
Step 1 Select Management > Access Control in the le menu. You’ll see the
Passwords screen (Fig. 5).
Step 2 Depending on what you want to change, enter your existing username
and/or password and a new username and/or password.
Step 3 Once you’ve finished click Apply/Save to save your new username
and password.
Make a note of your new username and password somewhere safe. If you forget them you’ll need to
reset your router. For instructions on how to do this refer to the Troubleshooting section.
Seing up (cont’d)

16
Fig. 5: Passwords screen

17
Re-entering your internet connection details
Your router comes preconfigured with all the seings required for it to connect to the internet. You
shouldn’t need to change these seings unless instructed to do so during troubleshooting.
Step 1 Select Basic Setup in the le menu. You’ll see the Quick Setup
screen (Fig. 6).
Step 2 Your PPP username and PPP password will already be entered in the
fields. To re-enter your details simply select and delete what’s there and
re-type in your username and password.
Please note: This is the username and password we sent you when we
activated your account.
Step 3 Once you’ve finished click Apply/Save to save your new username and
password. Your router will then automatically try to connect using the
details you entered.
Seing up (cont’d)

18
Fig. 6: Quick setup screen

19
Always begin troubleshooting by rebooting your computer and power-cycling the
router. This is particularly important if your computer has only recently begun to
exhibit problems.
To power-cycle your router do the following:
• Turn the router off and unplug it and wait 30 seconds
• Plug the router back in and turn it on, wait another 30 seconds
• Finally restart your computer.
Power-cycling your router re-synchronizes the ADSL signal and the network connection
to your computer.
Problem Solution
My router won’t turn on/
the Power LED remains
unlit
• Yourroutermaynotbeconnectedproperly.Checkthatthepower
supply is plugged in securely, both at the wall socket and at the
back of the router.
• Checktherouter’sOn/Off switch and power point are both
switched on.
• Thepowerpointyou’reusingcouldbefaulty.Tryadierentone,if
possible.
If, aer trying these things, your router is still not on/the Power
LED is still not solid blue, then your router may be faulty. Call us on
1300 137 768 or email [e-mail]
Troubleshooting