Neteyes NexusWay 800 Series User manual

Neteyes
NexusWay 800 Series
User Manual
Firmware version: 3.0
Revised Edition (June 2005)
Printed In Taiwan
RECYCLABLE

Multi Service Border Gateway User Manual for NexusWay 800 Series
Copyright
© 2004, Neteyes Network Corp. All Rights Reserved. No portion of this document may be
copied or reproduced in any manner without prior written permission from Neteyes Network
Corp. (Neteyes)
Neteyes has no warranties to this documentation and disclaims any implied warranty of
merchantability or fitness for a particular purpose.All information contained herein is subject to
change without notice.
All sample images and electronic files included in the documentation and distribution materials
are copyrighted by their respective photographers and are not to be copied or reproduced in
any manner.
Trademarks
Windows, Windows 98, Windows 2000, Windows XP, and Microsoft are registered trademarks
of Microsoft Corporation.
All other trademarks are the properties of their respective owners.
FCC Warning
This equipment has been tested and found to comply with the limits for a ClassAdigital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with this user’s guide, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his
own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
CE Mark Warning:
This is a ClassAproduct. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
Warnung!
Dies ist ein Produkt der KlasseA. Im Wohnbereich kann dieses Produkt Funkstoerungen
verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene Massnahmen
zu ergreifen.
Precaución!
Este es un producto de ClaseA. En un entorno doméstico, puede causar interferencias de
radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classeA. Dans un environnement domestique, ce produit pourrait
causer des interférences radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe A. Se utilizzato in ambiente domestico il prodotto
può causare interferenze radio, nel cui caso è possibile che l`utente debba assumere
provvedimenti adeguati.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
Table of Contents
Chap 1. Introduction ...................................................................................................6
1-1. Overview.........................................................................................................6
1-2. What’s inside the Product ...............................................................................6
1-3. External Components .....................................................................................7
1-4. Specification ...................................................................................................9
1-5. Main Features...............................................................................................10
Chap 2. Installation....................................................................................................12
2-1. Prerequisites.................................................................................................12
2-2. Procedure......................................................................................................13
2-3. Configure PCs on your LAN.........................................................................16
2-3-1 Check TCP/IP Setup...........................................................................16
Chap 3. Function instructions...................................................................................21
3-1. Basic Setup ...................................................................................................21
3-2. Advance Settings...........................................................................................24
3-3 VPN Setup (Not applicable in NexusWay 800)..............................................27
3-4. Network Info.................................................................................................28
3-5. Help ..............................................................................................................30
3-6. Pull-Down Language List.............................................................................30
3-7. Save...............................................................................................................30
3-8. Logout...........................................................................................................31
Chap 4. Configuration...............................................................................................32
4-1. Basic Setup ...................................................................................................33
4-1-1. Port setting.........................................................................................33
4-1-2 WAN Setup.........................................................................................34
4-1-3 LAN Setup..........................................................................................41
4-1-4 DHCP Server......................................................................................43
4-1-6 DHCP MAC-IP ..................................................................................45
4-1-7 Routing...............................................................................................47
4-1-9 Outbound Policy.................................................................................50
4-1-10 Alarm Notify ....................................................................................55
4-1-11 Date & Time.....................................................................................56
4-1-12 Misc. Settings...................................................................................57
4-1-13 IP-MAC Locking..............................................................................59
4-1-14 Quota................................................................................................60
4-1-15 IP Control .........................................................................................61
4-1-16 IPAlias .............................................................................................62
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4-1-17 Schedule Setting...............................................................................63
4-2. Advanced Setup.............................................................................................64
4-2-1 IP Mapping.........................................................................................64
4-2-2 Port Mapping......................................................................................66
4-2-3 Server Cluster.....................................................................................68
4-2-4 SNMP.................................................................................................71
4-2-5 Advanced Feature...............................................................................72
4-2-6 QoS (Quality of Service)....................................................................75
4-2-7 Firewall...............................................................................................77
4-2-8 DNS Setting........................................................................................79
4-2-9 DDNS.................................................................................................81
4-2-10 Inbound Policy .................................................................................83
4-2-11 NetFlow............................................................................................85
4-2-12 Cache Configuration ........................................................................86
4-2-13 URL Filtering ...................................................................................87
4-2-13 High Availability ..............................................................................88
4-3. VPN Setup.....................................................................................................89
4-3-1 IKE Policy (Not applicable in NexusWay 800) .................................89
4-3-2 VPN Policy (Not applicable in the NexusWay 800) ..........................92
4-3-3 PPTP Server (Not applicable in NexusWay 800)...............................99
4-3-4 Certificate Authority (N/A in the NexusWay 800)...........................100
4-4. Network Info...............................................................................................102
4-4-1 System Status ...................................................................................102
4-4-2 WAN Status......................................................................................104
4-4-3 LAN Status.......................................................................................107
4-4-4 Firewall Status..................................................................................108
4-4-5 QoS Status........................................................................................108
4-4-6 Quota Status .....................................................................................108
4-4-7 Diagnostics.......................................................................................109
4-4-8 Admin Password...............................................................................111
4-4-9 Syslog...............................................................................................112
Chap 5. Help.............................................................................................................113
Chap 6. Appendix.....................................................................................................114
6-1. Appendix 1 - Trouble Shooting ...................................................................114
6-1-1 General Problems.............................................................................114
6-1-2 Internet Access .................................................................................115
6-2. Neteyes Customer Service Information ......................................................116
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Multi Service Border Gateway User Manual for NexusWay 800 Series
CHAP 1. INTRODUCTION
1-1. Overview
Thank you for purchasing the NexusWay 800. With a simple installation process and Web
interface, you can easily enjoy a better networking environment. Simply connect several ISP
lines to the NexusWay 800, and the product will construct a more reliable network environment
automatically by avoiding the squandering of surplus network resources and bypassing
component problems. In addition, the NexusWay 800 can also integrate the bandwidth of
multiple linked WAN connections to greatly improve the usage efficiency for enterprise
networks. This manual provides necessary information for the NexusWay 800 hardware
device, software instruction/settings and configuration parameters.
1-2. What’s inside the Product
Verify the following components are included into your product package:
One NexusWay 800 Hardware Device
One AC Power Cable
One CD for NexusWay 800
One Quick Installation Guide for NexusWay 800
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1-3. External Components
A. Front Panel
There is 1 console port, 2 LAN ports, and 4 WAN ports available on the front panel of the
NexusWay 800.
1. Console Port
：
Connect a PC to this port using a cross-over cable to and communicate using terminal
emulation software (such as hyper terminal on Windows).
2. LAN 1 Internal Port ：
Connect a PC, a hub, or a switch to this port. Both 10BaseT and 100BaseT connections can
be used.
3. LAN 2 Internal Port ：
Connect a PC, a hub, or a switch to this port. Both 10BaseT and 100BaseT connections can
be used.
4. WAN 1 External Port ：
Connect the primary broadband modem here.
5. WAN 2 External Port
：
Connect a second broadband modem here, if available.
6. WAN 3 External Port ：
Connect a third broadband modem here, if available.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
7. WAN 4 External Port ：
Connect a fourth broadband modem here, if available.
8. Indicators ：
The indicators on the front panel show the Power status for the system, and a 10/100 link
indicator for: LAN1, LAN2, WAN1, WAN2, WAN3 and WAN4. The Power indicator will show an
orange light when the power is on. For the 10/100 indicators, when the transmission rate
reaches 10 MB, the indicator will be lightless. When 100 MB is reached, you will see a green
light. Every ports indicator has two LED lights, which are "LINK" and "ACT". The green LINK
light will light up to indicate a successful connection when the cable endpoint is properly
plugged in. The ACT light, will flash when data is transmitted through the port.
B. Rear Panel
1. Power Input ：
Plug in the supplied power cable.
2. Power Switch ：
To turn on NexusWay 800, switch to “l”; to turn off NexusWay 800, switch to “o”.
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1-4. Specification
System：Intel X86 Series
CF：16 MB
Chipset：Intel LAN Chip
WAN：4 x shield RJ 45 for 10/100 MB Ethernet (Auto)
LAN：2 x shield RJ 45 for 10/100 MB Ethernet (Auto)
Console Port：1 COM Port (RS-232, DB-9 Connector)
Dimensions：24x 4.5x 42.6 CM
Certification：CE, FCC
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1-5. Main Features
Supports Load Balancing for up to 32 XDSL/Leased Line (DHCP)
The NexusWay 800 can integrate 32 external links and integrate them into a single enterprise
intranet for mutual backup, load balancing, and increasing the network’s overall performance
efficiency.
Supports Outbound/Inbound Load Balancing
The NexusWay 800 provides Load Balancing for both Outbound connections (internal users
connecting to external servers) and Inbound connections (external users accessing your Web
site’s or servers). Administrators can setup various load balancing modes for different
bandwidth usage requirements and service types to achieve optimum bandwidth and network
quality by properly distributing traffic to each leased line.
Supports NAT and DHCP of LAN
NAT (Network Address Translation) provides an IP address translation function, efficiently
separating an intranet from the external network. The DHCP Client Table can send out
real-time IP address information used by PC clients on network.
Multiple Load Balancing Modes
Administrators can setup proper load balancing modes based on usage requirements to
improve network performance efficiency by distributing traffic over multiple connections.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
Supports PPPoE
For connections, like a XDSL, that require an account name and password, the NexusWay
800’s built-in PPPoE dialup software allows you to integrate that line by simply entering the
account information and password.
Supports SNMP
The NexusWay 800’s built-in SNMP (Simple Network Management Protocol) can retrieve
information on network nodes independently for the purpose of monitoring and managing
network traffic.
Supports Multi-Link
The NexusWay 800 can maximize the external bandwidth provided by multiple ISP’s by
allowing multiple concurrent connections to ISP’s on a single WAN Port through a Hub or
Switch.
Multi-Link Feature, when used with xDSL or Cable modems, requires “ProxyARP”
features to be deactivated.
High Availability
The NexusWay 800 supports a backup mechanism for high availability. If one NexusWay 800
system fails unexpectedly, the backup will become active instantaneously, to continuing load
balancing operations ensuring continual smooth network traffic.
Supports Web Management Interface
A simple and easy to use Web management interface allows you to use the NexusWay 800
easily without complex operation steps or advanced knowledge of network management. You
can also change the NexusWay 800 configurations via remote connection management from
any computer connected to the LAN.
Support VPN Trunk
Please note the VPN Trunk support is not applicable for the NexusWay 800. Only NexusWay
805, 815, 825, and 835 support this function, transmitting data accurately and rapidly to the
destination with the integrated bandwidth of multiple ports.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
CHAP 2. INSTALLATION
2-1. Prerequisites
1 - 32 DSL, Leased Lines, and an Internet Access Account provided by an
internet service provider (ISP).
Multi-Link Feature, when used with xDSL or Cable modems, requires “ProxyARP”
features to be deactivated.
Standard 10/100Base T network (UTP) cable with RJ45 connectors.
TCP/IP network protocol installed PC’s which connect to the NexusWay 800.
See the following diagram for network connection example.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
2-2. Procedure
1. Ensure NexusWay 800 is powered OFF.
Ensure that NexusWay 800 is turned OFF before starting the installation procedure.
2. WAN port connection
Connect a DSL Modem to the NexusWay 800’s WAN port with standard Ethernet CAT5 cable
or network cable supplied with the modem. If you are using only one DSL or cable modem
connection, please connect it to WAN 1 port.
NOTE:
If your WAN Modem is connected to a firewall or a router, please locate the
NexusWay 800 between the WAN and the firewall or router by connecting the
NexusWay 800’s LAN port to the devices.
3. LAN port connection
Connect to a switch or hub with a 10BaseT/100BaseT cable before connecting to a PC. If you
connect PC to NexusWay 800 directly, please use a cross-over cable.
NOTE:
Do not connect the NexusWay 800’s LAN ports to an uplink port on a switch,
router, or hub as the crossover function performed by this action is already
integrated into the system.
4. Startup
Power on other devices such as a DSLModem/ Router/ or Firewall.
Connect the supplied power adapter to the NexusWay 800, and switch the power on. The
power indicator should light up immediately.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
5. Check LED status
The Power Indicator will light up after the NexusWay 800 is switched on. When a WAN port is
connected or a LAN port is connected the corresponding indicators will light up in green.
Each WAN and LAN ports has two LED indicators lights. The lower green LINK light will light
up with a successful physical connection. The upper ACT light, will flash while data is
transmitting through the port. For detailed information, please see Section A. in 1-3 External
Components.
6. Configure administrator's IP address
After successfully connecting to the NexusWay 800, you must establish the link between an
administrator's PC and the NexusWay 800 for further network configuration. Select one PC as
an administrator and change its TCP/IP settings to place it in the same network segment as
the NexusWay 800's default segment. To set administrator's IP to “192.168.0.X /
255.255.255.0”, please follow the steps below.
STEP 1
Select Control Panel - Network and Dial-up Connections, and click Properties.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
STEP 2
Select the TCP/IP component of the NIC (Network Interface Card) and click Properties.
STEP 3
Set up IP the address as 192.168.0.X and subnet mask as 255.255.255.0, where "X" can be
any number from 0~255. For example, you can enter "192.168.0.10.
Please do not use “192.168.0.1” which is the default IP address of the NexusWay 800.
Note: What is Administrator?
An Administrator is the user with the authority to install the NexusWay 800 in
the Local Area Network environment, and to configure the NexusWay 800.
Administrator can not only configure the LAN, WAN, Server and DHCP settings
on the WEB management interface, but can modify the Load Balancing mode
according to the requirement’s of every unit, or segment, and the company’s
bandwidth policies.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
2-3. Configure PCs on your LAN
With the default Windows 95/98/ME/2000/XP configuration, no changes are required. After
booting/ rebooting the PC, the NexusWay 800 will act as a DHCP Server, automatically
providing a suitable dynamic IP address (and related information) to each PC. Ensure the PCs
on your LAN are DHCP clients and check their TCP/IP setup according to section 2-3-1. To
reserve LAN IP address for Host PC’s or servers, see information about DHCP in section 4-1-4,
4-1-5 and 4-1-6 in this documentation.
2-3-1 Check TCP/IP Setup
Pc’s can use either Static or Dynamic IPaddress, however PC’s requiring either type should be
initially set to “Obtain an IP address automatically”. If a dynamic address is acceptable (unless
behaving as a server this should have no detrimental effect) follow the instructions in the
following diagrams. If a static address is required follow the diagrams on the next page, then
see section 4-1-4, and 4-1-6 for system settings to maintain a static address through the
integrated DHCP server.
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2-3-1-a. Windows 98
1. Select Control Panel - Network and Dial-up Connections, and click Properties.
2. Select TCP/IP protocol for your network adapter, and click Properties.
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Multi Service Border Gateway User Manual for NexusWay 800 Series
3. Select "Obtain an IP address automatically".
NOTE:
Windows 98 users are strongly recommended to reboot PCs after changing the
TCP/IP Setup.
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2-4-1-b. Windows 2000
1. Select Start Menu - Setup - Control Panel - Network and Dial-up Connections - Local
Area Connection.
2. Select Properties.
3. Select TCP/IP protocol for your network adapter, click Properties.
4. Select "Obtain an IP address automatically".
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