NetZero NetZero FLA Series User manual

Copyright Planika Sp. z o.o. www.planikausa.com I1453#00 26.08.2020
•INSTALLATION MANUAL
Not applicable when installing in a NetZero firebox.
•OPERATION AND MAINTENANCE MANUAL
Please read these instructions completely before
installing or operating the NetZero FLA Burner
NetZero FLA Burner Series
Models: AA-11-04745 – NZ40B
AA-11-04746 – NZ48B
AA-11-04747 – NZ60B
AA-11-04748 – NZ72B
AA-11-04749 – NZ90B
AA-11-04750 – NZ108B
WARNING
If the information in these instructions is not followed exactly, a fire or explosion may result,
causing property damage, personal injury, or loss of life.
Do not fill while
operating
Flammable
Keep away from
children
FUEL

2
Table of Contents
1 IMPORTANT INFORMATION............................................................................................ 3
1.1 Certification .......................................................................................................3
1.2 Safety Information................................................................................................ 3
1.3 Locating the Burner .............................................................................................. 4
1.4 Ventilation & Required Room Size..............................................................................4
1.5 Specifications......................................................................................................4
1.6 Electrical Requirement...........................................................................................4
1.7 Fuel .................................................................................................................4
2 EQUIPMENT RECEIVED ................................................................................................. 5
2.1 Standard Equipment.............................................................................................. 5
2.2 Optional Equipment .............................................................................................. 5
3 CLEARANCES AND INSTALLATION..................................................................................... 6
3.1 Burner Clearances and Cavity Measurements................................................................. 6
3.2 Burner Clearances and Cavity Measurements for Multiple Burners........................................8
3.3 Placing the Burner................................................................................................ 9
3.4 Installing Technical Glass........................................................................................ 9
3.5 Recommended Burner Installations ...........................................................................10
4 TV and AC INSTALLATION ............................................................................................11
5 HOW TO OPERATE THE BURNER.....................................................................................12
5.1 Components.......................................................................................................12
5.2 Filling Fuel........................................................................................................12
5.3 Menu...............................................................................................................13
5.4 Functions..........................................................................................................13
5.5 Wireless Control Configuration ................................................................................14
5.6 Error Message.....................................................................................................15
6 MAINTENANCE .........................................................................................................15

3
1 IMPORTANT INFORMATION
1.1 Certification
This product has been certified by OMNI-Test Laboratories, Inc. to:
U.S. Certification Standard UL 1370
Canadian Certification Standard CAN/ULC-S674
ISSUED BY: OMNI-Test Laboratories, Inc.
13327 NE Airport Way
Portland, Oregon 97230
1.2 Safety Information
WARNING:
1) Risk of explosion
I. Never use any fuel other than the fuels specifically identified for use in the unvented
decorative appliance. Never use gasoline.
II. Never refill unvented decorative appliance fuel reservoir when appliance is operating or
still hot.
III. Never use unvented decorative appliance in areas where flammable vapors or gas may
be present.
IV. Never store or transport the fuel in anything other than a metal or plastic container that
is:
A) Acceptable for use with the specific fuel
B) Non-red in color
C) Is in the original container for the specific fuel
2) Never store fuel in the living space or same location as the appliance.
3) Due to high surface temperatures, keep children, clothing, and furniture away.
4) Risk of indoor air pollution – use unvented decorative appliance only in well-ventilated areas.
People with breathing problems should consult a physician before using the unvented decorative
appliance.
5) Do not use unvented decorative appliance to heat or boil water or use as a cooking appliance.
6) Do not use in a room with oxygen tanks in use.
WARNING:This appliance has not been tested with an unvented gas log set. To reduce risk of fire or
injury, do not install an unvented gas log set into this appliance.
WARNING:This appliance has not been tested for use with doors. To reduce the risk of fire or injury, do
not install doors.
- This product is a decorative burner creating real fire.
- Keep the fuel away while the burner is in operation.
- Wipe up fuel spills immediately with a dry cloth or paper towels.
- Do not make any alterations or put any objects or liquids inside the burner.
- Do not touch the filament or other hot elements.
- Do not transport the burner if fueled.
- Do not leave an operating burner unattended.
- Keep the provided USB cable for inspection purposes.
- Do not use the burner in humid or drafty spaces.
!

4
1.3 Locating the Burner
- Do not move or relocate the appliance while in use.
- For indoor use and in housing only. Minimum temperature of use is 50°F (10°C).
- No heat-sensitive or flammable objects can be placed within a 40 inch radius from, or directly above, the
burner.
- Do not place any objects on the top of the burner except attached accessories.
- For service purposes, the surrounding area must allow for easy removal of the burner.
- Keep children, animals, and unauthorized persons at a safe distance at all times and never leave them
unsupervised when the appliance is on or hot.
- A Class B fire extinguisher must be located in close proximity to the appliance in case of fire.
1.4 Ventilation & Required Room Size
Open fires consume oxygen. Use only in well-ventilated areas and those that are protected from the draft
effects of cross ventilation. When selecting a location for the appliance it is important to consider the
recommended minimum room sizes and clearances to walls and combustible materials (see Table A). An
air exchange rate of 1/hour is recommended.
In a house of typical construction, that is, one that is not of unusually tight construction due to heavy
insulation and tight seals against air infiltration, an adequate supply of air for combustion and ventilation
is provided through infiltration. The unvented decorative appliance should be installed in a room where at
least 200 ft.3(5.7 m3) of air space is provided for each 1,000 BTU per hour of unvented decorative
appliance rating (at maximum burner adjustment). See Table A for recommended minimum room size.
If the burner is installed in a room smaller than the recommended minimum room size, or in a home of
unusually tight construction, the door(s) to adjacent room(s) should be kept open or a window to the
outside should be opened at least 1 inch (25.4mm) to guard against potential buildup of indoor air
pollution.
The decorative appliance may only be installed in a bathroom or bedroom if the room meets the
recommended minimum room size.
1.5 Specifications
Table A
Burner Fuel Capacity Heat Output
MAX – MIN
Minimum
Room Size
Approx. fuel
consumption on
MAX setting
Approx. fuel
consumption on
MIN setting
Approx. burn time on
MAX setting – MIN
setting
Gallon - (Liter)
BTU/h
ft3– (m3)
gal/h – (L/h)
gal/h – (L/h)
[h]
NZ40B 3.5 - (13.2) 24,000 – 10,000 4,800 – (136) 0.29 – (1.1) 0.12 – (.46) 12 – 29
NZ48B 4.5 - (17.0) 29,000 – 12,500 5,800 – (164) 0.35 – (1.3) 0.15– (.58) 13 – 30
NZ60B 5.5 - (20.8) 38,000 – 17,000 7,600 – (215) 0.46 – (1.7) 0.21 – (.78) 12 – 27
NZ72B 7.1 - (26.9) 51,000 – 21,000 10,200 – (289) 0.62 – (2.3) 0.26 – (.97) 11.5 – 28
NZ90B 9.6 - (36.3) 72,000 – 26,500 14,400 – (408) 0.88 – (3.3) 0.32 – (1.2) 11 – 30
NZ108B 12.1 - (45.8) 94,000 – 32,200 18,800 – (532) 1.14 – (4.3) 0.39 – (1.5) 11 – 31.5
1.6 Electrical Requirement
Burners NZ40B, NZ48B, NZ60B, and NZ72B must be connected to a dedicated 115V min.15-amp circuit.
Burners NZ90B and NZ108B must be connected to a dedicated 115V min. 20-amp circuit. A junction box for
hardwiring the burner must be located in the enclosure under the burner. This is shown in the clearances
and installation section of this manual.
1.7 Fuel
Do not use gel or thick fuels. Only use fuels consisting of 86-96.6% ethanol
(not dehydrated) by volume. NetZero Fuel is recommended.

5
2 EQUIPMENT RECEIVED
2.1 Standard Equipment
Table B
QUANTITY OF STANDARD EQUIPMENT
Burner Model Remote
control
T-Fuel pump with
protective bag USB service cable Technical glass holder Technical glass Screw Lifting straps
M3x15
NZ40B
1
1
1
2
1
2
2
NZ48B
1
1
1
2
1
2
2
NZ60B
1
1
1
3
1
3
2
NZ72B
1
1
1
4
2
4
2
NZ90B
1
1
1
4
2
4
2
NZ108B
1
1
1
6
2
6
2
2.2 Optional Equipment
Applies to see-through, peninsula and island installations.
For information on installing the large glass barrier kits reference the large glass barrier kits installation
manual.
Table C
QUANTITY OF OPTIONAL EQUIPMENT
Burner Model
Large Glass Barrier Kit Part Number
Large Glass Barrier
Glass Barrier Holders
NZ40B
AA-11-04768
2
4
NZ48B
AA-11-04755
2
4
NZ60B
AA-11-04756
2
4
NZ72B
AA-11-04757
2
4
NZ90B
AA-11-04755 (x2)
4
8
NZ108B
AA-11-04756 (x2)
4
8

6
3 CLEARANCES AND INSTALLATION
3.1 Burner Clearances and Cavity Measurements
Measurements
Burner Model Electricity
connection
SHS
connection
A [in] B [in] C [in] D [in] E
[in]
F
[in]
G
[in]
H
[in]
NZ40B
115V, 60Hz,
min. 15A 4x0,25 mm2
AWG 23 10 ¼” 16”
30 ½”
40”
2” 14” 20” 40”
NZ48B
38 ⅜”
48”
NZ60B
46 ¼”
60”
NZ72B
58”
72”
NZ90B
115V, 60 Hz,
min. 20A
77 ¾”
90”
NZ108B
97 ¼”
108”
- Ensure that burner flame is positioned a minimum of 40 inches away from curtains, flammable materials,
and other sources of ignition.
- Be aware of drafts. Do not place in areas where fans, vents or open doors or windows could affect the
burner.
- The burner must be installed in accordance with the outlined safety requirements and clearances. Only
non-combustible materials can be used in the non-combustible zone shown in yellow.

7
-Materials used in areas designated as non-combustible must be rated as non-combustible per NFPA 220
Standard on Types of Building Construction, or reported as passing ASTM E 136, Standard Test Method for
Behavior of Materials in a Vertical Tube Furnace at 750 Degrees C.
WARNING: common finishing materials not approved for use:
-Paper-faced gypsum board (drywall) including Type X Fire Rated board is not a non-combustible
material.
-WonderBoard brand boards are commonly used as a backerboard for tile. WonderBoard backerboard
is not a non-combustible material.
-Durock brand cement board contains a polymer coated fiberglass mesh. This can smell when heated.
For this reason Durock cement board is not approved.
-Non-combustible finishing materials shown in yellow must be insulated from any combustible elements of
the construction such as wood framing. This can be accomplished by one of the following:
Option 1: Construct the enclosure using only non-combustible finishing materials and framing.
Use steel studs and non-combustible material to build the enclosure for the burner.
Option 2: Create an air gap behind the non-combustible finishing material by following the method shown
below. The gap between the material can be left open or insulated with mineral wool.
Method for creating an air gap behind non-combustible finishing material.
Hardibacker 500 or other non-combustible rated cement board is recommended for use in constructing the
enclosure. Do not use Durock or WonderBoard brand cement board. These boards are not rated as non-
combustible materials and will off gas or deteriorate when subjected to heat.
1. Install a ½” thick cement board to the wood framing.
2. Cut 2” wide strips of ½” thick cement board to use as spacers between the first layer of ½” thick
cement board and a second layer of ½” thick cement board. This will create an air gap between the two
boards.
3. Install a second layer of cement board to the strips. The gaps between the strips can be left open or
insulated with mineral wool.
4. Install the desired non-combustible finishing material to the second layer of cement board.
- The bottom of the enclosure that holds the burner and other areas not shown in yellow can be
constructed from any construction material including combustible materials.
- In the non-combustible area shown in yellow use only fasteners and adhesives that are resistant to a
temperature of 300°F (150°C). For an adhesive, High Temp 450°F silicone adhesive is recommended.
-The minimum F dimension of 14” allows for a 2” tall junction box. If a taller junction box is used increase
the depth of the cavity.

8
3.2 Burner Clearances and Cavity Measurements for Multiple Burners
To create longer, or custom size burners multiple burners can be placed together in the same cavity.
Follow the chart below when building a cavity for a multiple burner arrangement. The C and D dimensions
will be calculated from the total length of the burners placed together. An example is given below.
Measurements
Burner
Model L [in] A [in] B [in] C [in] D [in]
E
[in]
F
[in]
G
[in]
H
[in]
NZ40B 31 1/8”
10 1/4” 16” Total Length of
Burners – 5/8”
Total Length of
Burners + 10” 2” 14” 20” 40”
NZ48B 39”
NZ60B 46 7/8”
NZ72B 58 5/8”
NZ90B 78 3/8”
NZ108B 98”
Example: Two burners are placed together.
Burner 1: NZ36B – Length = 31 1/8”
Burner 2: NZ48B – Length = 39”
Total Length = 31 1/8” + 39” = 70 1/8”
C = 70 1/8” – 5/8” = 69 1/2"
D = 70 1/8” + 10” = 80 1/8”

9
3.3 Placing the Burner
Scan or click to
watch the video
instruction
https://www.youtube.com/watch
?v=b5dETFNTBW4&feature=youtu.
be
3.4 Installing Technical Glass
Scan or click to watch
the video instruction
https://www.youtube.com/watch
?v=b5dETFNTBW4&feature=youtu.
be

10
3.5 Recommended Burner Installations
Installation requiring technical glass
Single-Side, Left-Corner, Right-Corner and Three-Sided Installations
Installation Requiring Large Glass Barrier Kit
See-Through, Peninsula and Island Installations
For these installations, the Large Glass Barrier Kit must be used. For additional information on installing the Large
Glass Barrier Kit reference the installation manual for the Large Glass Barrier Kit.
Three- Sided
Left-Corner

11
4 TV and AC INSTALLATION
A TV can be installed above the burner enclosure by following the methods shown below.
Single-Sided, Left-Corner, Right-Corner and Three-Sided Installations
See-Through and Peninsula Installations
If an air conditioning vent or fan is located near the burner the vent or fan must be positioned to blow
away from the burner.
min. 36 in
min. 2 in
min. 36 in
min. 2 in
min. 42 in
min. 30 in
min. 2 in
min. 30 in
min. 2 in

12
5 HOW TO OPERATE THE BURNER
5.1 Components
5.2 Filling Fuel
a) Open the control panel and fuel inlet (I) and turn the burner ON by pressing .
b) If the tank is empty the message (NO FUEL) is displayed. Open the fuel inlet (I) and firmly connect
the pump hose ‘A’ (click!) and power cable ‘B’ (II) the message (REFUELLING, PLEASE WAIT) is
displayed.
c) Place the fuel container stably on the floor and insert the pump hose ‘C’ (III). Press and hold the button
on the pump to start refuelling (IV).
I
AB
II
III
c
FUEL
IV

13
Once the fuel container has been emptied, replace it with a full one and start the pump again (see
point c).
The pump will stop when the tank is full and message (“Beep” + RESERVOIR FULL) is displayed.
d) Disconnect the power cable ‘B’. To disconnect the pump, hold the end of the hose ‘A’ and firmly press
the button in the place marked with a sticker (V). Close the fuel inlet.
e) Shake the remaining fuel from the hose ‘C’ into the container and place the pump in the bag (VI).
5.3 Menu
The menu is available when message (READY)or (NO FUEL) is displayed. To enter the menu, press and
hold + for 8 seconds. Scroll through the settings with +and accept by pressing –. To quit the menu, wait
for couple of seconds or press .
SETTING
DESCRIPTION
Device IP
View the IP address to configure wireless connection (only if a Wi-Fi network is
configured).
WIFI CONFIG
Wireless control configuration (see the next page).
Lock the device
Control panel lock. Enable by pressing – in the menu. To disable, press and hold
START/STOP for 5 seconds.
Child lock
Child lock – flame ignition is initiated by pressing START/STOP for 3 seconds.
Choose ON/OFF to enable/disable the function.
Set time
Set the hour by pressing +, next press –and set minutes. Accept with –.
Remote Control
Programming a new remote or connecting one remote with multiple burners. Press
– to start the configuration. Press and hold START, STOP, +, – for 1 second,
respectively. Message (PROGRAMMING FINISHED)informs that the configuration
has been successfully completed.
Display off
If inactive for 1 minute, the display will turn off. Choose ON/OFF to enable or
disable the option.
Fast start
Faster flame ignition (enabled by default). The power consumption is 100W higher
when the burner is ready for flame ignition. Choose OFF to disable.
Serial number
View the burner serial number.
Software
View the software version.
History
View 40 recent messages.
5.4 Functions
a) Flame ignition
Message (READY) indicates that the burner is ready to ignite the flame.
Press START. Flame ignition will take 2-10 minutes while the message (PLEASE WAIT)is displayed. The
message (WORKING)indicates that the flame has been ignited and the burner reached the working
temperature.
b) Flame height regulation
When the flame is ignited and the message (WORKING) is displayed, press +or –to make the flame
higher or lower in 6 levels. The default flame height is 4.
V
B
A

14
ATTENTION! If the burner temperature is too high, the flame will be automatically lowered and the
height regulation blocked. If the temperature keeps increasing, the flame will be extinguished
automatically (COOLING THE DEVICE, TEMPERATURE TOO HIGH).
c) Flame extinguishing
To extinguish the flame:
- Press or
- Press STOP. In this case, an additional system of fans will be enabled to cool the burner faster.
The message (COOLING THE DEVICE)indicates that the burner is being cooled. You can ignite the flame
again when the burner is cooled and the message (READY) is displayed.
d) Turning the burner off
To turn the burner OFF, press .
The burner will be turned OFF automatically if an error occurs (see the error table on the next page).
e) Sleep function
The SLEEP function extinguishes the flame after a set period of time (max. 3 hours).
To turn on the sleep function:
When the flame is ignited and the message (WORKING) is displayed, press and hold + and –for 10
seconds. Then, press +to set the time after which the flame will be extinguished and accept with –. A
timer will appear in the right upper corner of the display, indicating the time remaining until the flame
is extinguished.
5.5 Wireless Control Configuration
a) Download Planika N-control app on your mobile device from
any app store.
b) To start the configuration, select Wi-Fi CONFIG in the menu.
Time to finish the configuration is 5 minutes.
c) Enable the Wi-Fi connection on your mobile device and connect
to planika123 network (if the network is not visible on the list,
disconnect the power supply from the burner for 10 seconds
and start the configuration again). This operation can be done
with only one burner at a time. Using more than one burner
during configuration can lead to errors.
d) Start the application on your mobile device. The burner will
appear in the manager window.
e) Connect to the burner and go to SETTINGS. Choose the connection mode (MODE) and security protocol
(SECURITY). Enter the network name (SSID_NAME) and password (PASSWORD).
f) If static IP is required, enter IP ADDRESS, NETMASK and GATEWAY. For dynamic IP enable DHCP. Accept
the settings by pressing SUBMIT.
g) Connect to the selected/created network in the Wi-Fi menu on your mobile device.
h) The application will automatically search for the burner.
Scan or click to watch the video
instruction
https://www.youtube.com/watch?v=6hnhCXk3UDc
MODE
OFF
Blocks wireless
control via Wi-Fi.
STA
Connection with your local
network and a router.
AP
Direct connection between
the burner and your mobile
device (outside your local network).
SECURITY --
Choose the security protocol used
in your local network
(usually WPA/WPA2).
Choose security protocol WPA
(recommended) or WEP.
SSID_NAME -- Enter the name of your local network. Create a network name.
PASSWORD -- Enter your local network password.
Create a network password
(min. 8 characters).

15
5.6 Error Message
If a fault occurs an error message will be displayed, accompanied by an audible tone.
Press START/STOP to mute or turn the burner OFF by pressing .
ERROR MESSAGE
SOLUTION
(contact the Service Department if the solution does not eliminate
the error)
TEMPERATURE TOO HIGH
Wait for the message (READY)to be displayed.
DEVICE HIT
DEVICE TILTED
CO2 LEVEL TOO HIGH
Ventilate the room to reduce the CO
2
level. Wait for the message
(READY)to be displayed.
WARNING CLOSE THE LID
Do not fill the fuel. Close the fuel inlet lid.
ERROR 01
Fuel spillage has been detected. Turn the burner OFF by pressing
and disconnect the pump. Wipe the visible liquid and wait for a
min. 1 hour. If the error is not eliminated, wait for min. 24 hours.
ERROR 05
The burner has been moved. Eliminate the source of shock. Wait
for the message (READY)to be displayed.
ERROR 06/16/17/20 Turn the burner OFF , wait for a min. 5 minutes and turn the
burner ON.
ERROR 15 Turn the burner OFF and level the surface on which the burner
is installed.
ERROR 21 Turn the burner OFF ,wait for a min. 5 minutes and turn the
burner ON.
ERROR
02/03/04/10/16/31/32/41/51/61
Contact the Service Department.
6 MAINTENANCE
NetZero burners are considered maintenance free, meaning they do not require regular servicing. To
ensure the burner is in proper condition, the manufacturer suggests visually inspecting the condition
of the nozzles on the flame rail while the burner is off. The nozzles should be round and regular. Any
signs of corrosion on the flame rail, irregular flame pattern or any other erratic behavior of the burner
should be immediately reported to the seller or distributor of the burner.
Regularly clean the surface of the burner with a soft, dry cloth. While cleaning, please be aware that
due to the design of the burner, the filament protrudes above the burner surface. If put to mechanical
stress the filament may break.
NetZero is a distributor of these products, which are designed and manufactured by Planika SP S O O.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF AND SUPPLIED MANUALS. IMPLIED WARRANTIES OF
MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS, IMPLIED WARRANTIES OF
WORKMANSHIP AND OTHER IMPLIED WARRANTIES ARE EXCLUDED BY NETZERO.