NetZero NetZero FLA Series User manual

Copyright Planika Sp. z o.o. www.planikausa.com I1453#04 25.08.2021
•INSTALLATION MANUAL
Not applicable when installing in a NetZero firebox.
•OPERATION AND MAINTENANCE MANUAL
Please read these instructions completely before
installing or operating the NetZero FLA Burner
NetZero FLA Burner Series
Models: AA-11-04745 –NZ40B
AA-11-04746 –NZ48B
AA-11-04747 –NZ60B
AA-11-04748 –NZ72B
AA-11-04749 –NZ90B
AA-11-04750 –NZ108B
WARNING
If the information in these instructions is not followed exactly, a fire or explosion may result, causing property
damage, personal injury, or loss of life.
Do not fill while
operating
Flammable
Keep away from
children
FUEL

2
Table of Contents
1 IMPORTANT INFORMATION......................................................................................................................................3
1.1 Certification ........................................................................................................................................................3
1.2 Safety Information..............................................................................................................................................3
1.3 Locating the Burner ............................................................................................................................................4
1.4 Ventilation & Required Room Size......................................................................................................................4
1.5 Specifications ......................................................................................................................................................4
1.6 Electrical Requirement........................................................................................................................................4
1.7 Fueling.................................................................................................................................................................4
2 EQUIPMENT RECEIVED..............................................................................................................................................5
2.1 Standard Equipment...........................................................................................................................................5
2.2. Optional Equipment...........................................................................................................................................5
3 CLEARANCES AND INSTALLATION.............................................................................................................................6
3.1 Burner Clearances and Cavity Measurements....................................................................................................6
3.2 Burner Clearances and Cavity Measurements for Multiple Burners..................................................................8
3.3 Placing the Burner...............................................................................................................................................9
3.4 Installing Technical Glass ....................................................................................................................................9
3.5 Recommended Burner Installations .................................................................................................................10
4 TV and AC INSTALLATION........................................................................................................................................11
5 HOW TO OPERATE THE BURNER.............................................................................................................................12
5.1 Components......................................................................................................................................................12
5.2 Fueling...............................................................................................................................................................12
5.3 Functions...........................................................................................................................................................13
5.4 Wireless control configuration......................................................................................................................14
6 FLA3 NET-ZERO MOBILE APP ..................................................................................................................................15
6.1 Menu.................................................................................................................................................................16
6.2 Errors.................................................................................................................................................................17
7 MAINTENANCE........................................................................................................................................................17

3
1IMPORTANT INFORMATION
1.1 Certification
This product has been certified by OMNI-Test Laboratories, Inc. to:
U.S. Certification Standard UL 1370
Canadian Certification Standard CAN/ULC-S674
ISSUED BY: OMNI-Test Laboratories, Inc.
13327 NE Airport Way
Portland, Oregon 97230
1.2 Safety Information
WARNING:
1) Risk of explosion
I. Never use any fuel other than the fuels specifically identified for use in the unvented decorative appliance.
Never use gasoline.
II. Never refill unvented decorative appliance fuel reservoir when appliance is operating or still hot.
III. Never use unvented decorative appliance in areas where flammable vapors or gas may be present.
IV. Never store or transport the fuel in anything other than a metal or plastic container that is:
A) Acceptable for use with the specific fuel
B) Non-red in color
C) Is in the original container for the specific fuel
2) Never store fuel in the living space or same location as the appliance.
3) Due to high surface temperatures, keep children, clothing, and furniture away.
4) Risk of indoor air pollution –use unvented decorative appliance only in well-ventilated areas. People with
breathing problems should consult a physician before using the unvented decorative appliance.
5) Do not use unvented decorative appliance to heat or boil water or use as a cooking appliance.
6) Do not use in a room with oxygen tanks in use.
WARNING: This appliance has not been tested with an unvented gas log set. To reduce risk of fire or injury, do not
install an unvented gas log set into this appliance.
WARNING: This appliance has not been tested for use with doors. To reduce the risk of fire or injury, do not install
doors.
- This product is a decorative burner creating real fire.
- Keep the fuel away while the burner is in operation.
- Wipe up fuel spills immediately with a dry cloth or paper towels.
- Do not make any alterations or put any objects or liquids inside the burner.
- Do not touch the filament or other hot elements.
- Do not transport the burner if fueled.
- Do not leave an operating burner unattended.
- Keep the provided USB cable for inspection purposes.
- Do not use the burner in humid or drafty spaces.
!

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1.3 Locating the Burner
- Do not move or relocate the appliance while in use.
- For indoor use and in housing only. Minimum temperature of use is 50°F (10°C).
- No heat-sensitive or flammable objects can be placed within a 40 inch radius from, or directly above, the burner.
- Do not place any objects on the top of the burner except attached accessories.
- For service purposes, the surrounding area must allow for easy removal of the burner.
- Keep children, animals, and unauthorized persons at a safe distance at all times and never leave them unsupervised
when the appliance is on or hot.
- A Class B fire extinguisher must be located in close proximity to the appliance in case of fire.
1.4 Ventilation & Required Room Size
Open fires consume oxygen. Use only in well-ventilated areas and those that are protected from the draft effects of
cross ventilation. When selecting a location for the appliance it is important to consider the recommended minimum
room sizes and clearances to walls and combustible materials (see Table A). An air exchange rate of 1/hour is
recommended.
In a house of typical construction, that is, one that is not of unusually tight construction due to heavy insulation and
tight seals against air infiltration, an adequate supply of air for combustion and ventilation is provided through
infiltration. The unvented decorative appliance should be installed in a room where at least 200 ft.3(5.7 m3) of air
space is provided for each 1,000 BTU per hour of unvented decorative appliance rating (at maximum burner
adjustment). See Table A for recommended minimum room size.
If the burner is installed in a room smaller than the recommended minimum room size, or in a home of unusually tight
construction, the door(s) to adjacent room(s) should be kept open or a window to the outside should be opened at
least 1 inch (25.4mm) to guard against potential buildup of indoor air pollution.
The decorative appliance may only be installed in a bathroom or bedroom if the room meets the recommended
minimum room size.
1.5 Specifications
Table A
Burner
Fuel Capacity
Heat Output
MAX
Minimum Room
Size*
Approx. fuel
consumption on
MAX setting
Approx. fuel
consumption on
MIN setting
Approx. burn time on
MAX setting –MIN
setting
Gallon - (Liter)
BTU/h
ft3–(m3)
gal/h –(L/h)
gal/h –(L/h)
[h]
NZ40B
3.5 - (13.2)
24,000 –10,000
4,800 –(136)
0.29 –(1.1)
0.12 –(.46)
12 –29
NZ48B
4.5 - (17.0)
29,000 –12,500
5,800 –(164)
0.35 –(1.3)
0.15–(.58)
13 –30
NZ60B
5.5 - (20.8)
38,000 –17,000
7,600 –(215)
0.46 –(1.7)
0.21 –(.78)
12 –27
NZ72B
7.1 - (26.9)
51,000 –21,000
10,200 –(289)
0.62 –(2.3)
0.26 –(.97)
11.5 –28
NZ90B
9.6 - (36.3)
72,000 –26,500
14,400 –(408)
0.88 –(3.3)
0.32 –(1.2)
11 –30
NZ108B
12.1 - (45.8)
94,000 –32,200
18,800 –(532)
1.14 –(4.3)
0.39 –(1.5)
11 –31.5
1.6 Electrical Requirement
Burners NZ40B, NZ48B, NZ60B, and NZ72B must be connected to a dedicated 115V min.15-amp circuit. Burners NZ90B
and NZ108B must be connected to a dedicated 115V min. 20-amp circuit. A junction box for hardwiring the burner
must be located in the enclosure under the burner. This is shown in the clearances and installation section of this
manual.
1.7 Fueling
Do not use gel or thick fuels. Only use fuels consisting of 86-96.6% ethanol
(not dehydrated) by volume. NetZero Fuel is recommended.

5
2EQUIPMENT RECEIVED
2.1 Standard Equipment
Table B
QUANTITY OF STANDARD EQUIPMENT
Burner Model
Remote
control
T-Fuel pump with
protective bag
USB-C service
cable
Small glass
holder
Technical glass
Screw
Lifting straps
M3x15
NZ40B
1
1
1
2
1
2
2
NZ48B
1
1
1
2
1
2
2
NZ60B
1
1
1
3
1
3
2
NZ72B
1
1
1
4
2
4
2
NZ90B
1
1
1
4
2
4
2
NZ108B
1
1
1
6
2
6
2
2.2. Optional Equipment
Applies to see-through, peninsula and island installations.
For information on installing the large glass barrier kits reference the large glass barrier kits installation manual.
Table C
QUANTITY OF OPTIONAL EQUIPMENT
Burner Model
Large Glass Barrier Kit Part Number
Large Glass Barrier
Glass Barrier Holders
NZ40B
AA-11-04768
2
4
NZ48B
AA-11-04755
2
4
NZ60B
AA-11-04756
2
4
NZ72B
AA-11-04757
2
4
NZ90B
AA-11-04755 (2x)
4
8
NZ108B
AA-11-04756 (2x)
4
8
Technical glass
Small glass holder Screw M3x15
USB-C service
cable
T-Fuel pump with protective bag Users' manual
NetZero FLA Burner Remote control Lifting straps
Large glass barrier Large glass barrier
holder and mounting
hardware

6
3CLEARANCES AND INSTALLATION
3.1 Burner Clearances and Cavity Measurements
Measurements
Burner Model
Electricity
connection
SHS
connection
A [in]
B
[in]
C [in]
D [in]
E
[in]
F [in]
G
[in]
H
[in]
NZ40B
115V, 60Hz,
min. 15A
RJ45
10 ¼”
16”
30 ½”
40”
2”
14”
20”
40”
NZ48B
38 ⅜”
48”
NZ60B
46 ¼”
60”
NZ72B
58”
72”
NZ90B
115V, 60 Hz,
min. 20A
77 ¾”
92”
NZ108B
97 ¼”
106”
- Ensure that burner flame is positioned a minimum of 40 inches away from curtains, flammable materials, and other
sources of ignition.
- Be aware of drafts. Do not place in areas where fans, vents or open doors or windows could affect the burner.
- The burner must be installed in accordance with the outlined safety requirements and clearances. Only non-
combustible materials can be used in the non-combustible zone.

7
-Materials used in areas designated as non-combustible must be rated as non-combustible per NFPA 220 Standard
on Types of Building Construction, or reported as passing ASTM E 136, Standard Test Method for Behavior of
Materials in a Vertical Tube Furnace at 750 Degrees C.
WARNING: common finishing materials not approved for use:
- Paper-faced gypsum board (drywall) including Type X Fire Rated board is not a non-combustible material.
- WonderBoard brand boards are commonly used as a backerboard for tile. WonderBoard backerboard is not a non-
combustible material.
- Durock brand cement board contains a polymer coated fiberglass mesh. This can smell when heated. For this
reason Durock cement board is not approved.
Non-combustible finishing materials must be insulated from any combustible elements of the construction such as
wood framing. This can be accomplished by one of the following:
Option 1: Construct the enclosure using only non-combustible finishing materials and framing.
Use steel studs and non-combustible material to build the enclosure for the burner.
Option 2: Create an air gap behind the non-combustible finishing material by following the method shown below.
The gap between the material can be left open or insulated with mineral wool.
Method for creating an air gap behind non-combustible finishing material:
Hardibacker 500 or other non-combustible rated cement board is recommended for use in constructing the
enclosure. Do not use Durock or WonderBoard brand cement board. These boards are not rated as non-combustible
materials and will off gas or deteriorate when subjected to heat.
1. Install a ½” thick cement board to the wood framing.
2. Cut 2” wide strips of ½” thick cement board to use as spacers between the first layer of ½” thick cement board
and a second layer of ½” thick cement board. This will create an air gap between the two boards.
3. Install a second layer of cement board to the strips. The gaps between the strips can be left open or insulated
with mineral wool.
4. Install the desired non-combustible finishing material to the second layer of cement board.
- The bottom of the enclosure that holds the burner can be constructed from any construction material including
combustible materials.
- In the non-combustible area use only fasteners and adhesives that are resistant to a temperature of 300°F (150°C).
For an adhesive, High Temp 450°F silicone adhesive is recommended.
- The minimum F dimension of 14” allows for a 2” tall junction box. If a taller junction box is used increase the depth
of the cavity.
Non-combustible finishing material
Floor
Wood framing
Second layer of 1/2 " thick cement board
1/2 " thick cement board strips
First layer of 1/2 " thick cement board

8
3.2 Burner Clearances and Cavity Measurements for Multiple Burners
To create longer, or custom size burners multiple burners can be placed together in the same cavity. Follow the chart
below when building a cavity for a multiple burner arrangement. The C and D dimensions will be calculated from the
total length of the burners placed together. An example is given below.
Measurements
Burner
Model
L [in]
A [in]
B
[in]
C [in]
D [in]
E
[in]
F [in]
G [in]
H [in]
NZ40B
31 1/8”
10 1/4”
16”
Total Length of
Burners –5/8”
Total Length of
Burners + 10”
2”
14”
20”
40”
NZ48B
39”
NZ60B
46 7/8”
NZ72B
58 5/8”
NZ90B
78 3/8”
NZ108B
98”
Example: Two burners are placed together.
Burner 1: NZ36B –Length = 31 1/8”
Burner 2: NZ48B –Length = 39”
Total Length = 31 1/8” + 39” = 70 1/8”
C = 70 1/8” – 5/8” = 69 1/2"
D = 70 1/8” + 10” = 80 1/8”

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3.3 Placing the Burner
Scan or click to watch
the video instruction
https://www.youtube.com/watch?v=
b5dETFNTBW4&feature=youtu.be
3.4 Installing Technical Glass
Scan or click to watch
the video instruction
https://www.youtube.com/watch?v=
b5dETFNTBW4&feature=youtu.be
Connect SHS
connection (optional)
Remove
adhesive
protective foil
4
1
2
Connect electricity wires
in junction box
3Remove the lifting straps
and save them.
Insert the burner into
the cavity
Place technical glass
M3x15 Screw
Screw small
holder
1
2
Fasten the bolts
3

10
3.5 Recommended Burner Installations
Installation requiring technical glass
Single-Side, Left-Corner, Right-Corner and Three-Sided Installations
Installation requiring large glass barrier kit
See-Through, Peninsula and Island installations
For these installations, the Large Glass Barrier Kit must be used. For additional information on installing the Large Glass Barrier
Kit reference the installation manual for the Large Glass Barrier Kit.
Three- Sided
Left-Corner
Large glass barrier holder
Tall glass barrier
Peninsula
Island

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4TV and AC INSTALLATION
A TV can be installed above the burner enclosure by following the methods shown below.
Single-Sided, Left-Corner, Right-Corner and Three-Sided Installations
See-Through and Peninsula Installations
If an air conditioning vent or fan is located near the burner the vent or fan must be positioned to blow away from the
burner.
min. 36 in
min. 2 in
min. 36 in
min. 2 in
min. 42 in
min. 30 in
min. 2 in
min. 30 in
min. 2 in
AC

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5HOW TO OPERATE THE BURNER
5.1 Components
5.2 Fueling
a) Open the lid (I) and turn the burner on by pressing .
b) If the fuel tank is empty (START/STOP BUTTON BLUE LIGHT ON) or you want to add fuel to the burner, firmly
plug in the fuel pump inlet ‘a’ (YOU WILL HEAR A “CLICK”)and the power cord ‘b’ (II) (BLUE LIGHT FLASHING).
c) Place the fuel container stably on the floor and insert the pump hose ‘c’ (III). Press and hold the button
on the pump to start fueling (IV).

13
When the fuel bottle is empty, replace it with a full one and continue using the pump (see: section ‘c’ above).
The pump will stop refilling when the fuel tank is full (YOU WILL HEAR A “BEEP”).
d) Unplug the power cord ‘b’. To unplug the pump, hold the pump inlet ‘a’ and firmly press the release button (V).
e) Shake the remaining fuel from the hose ‘c’ to the container and place the pump in the bag (VI).
5.3 Functions
a) Flame ignition
Open the lid (I) and turn the burner on by pressing .
When the START/STOP button is lit up in green, the burner is ready to be ignited.
Press START/STOP button on the burner or START button on the remote. Ignition of the burner takes from 2 to
10 minutes (FLASHING GREEN LIGHT). When the light stops flashing, the burner has ignited and has reached the
working temperature.
b) Flame height regulation
When the flame is on press the or button on the remote or scroll the flame level bar in the mobile app to
choose one of the six flame heights. The flame starts on height 4 by default.
ATTENTION! If the burner temperature is too high, the flame will be automatically lowered, and the height
regulation blocked. If the temperature keeps increasing, the flame will be extinguished automatically (RED LIGHT).
c) Flame extinguishing
To extinguish the flame press, START/STOP button on the burner or STOP button on the remote. When the flame
is being extinguished, fans within the burner are turned on to speed up the cooling process.
(FLASHING RED LIGHT) indicates the burner is being cooled. Restarting the flame or refueling the burner is possible
only after complete cooldown of the device (GREEN LIGHT).
d) Turning the burner off
To turn the burner OFF, press .
The burner will automatically turn off in case of any work related errors. (FLASHING VIOLET LIGHT WITH ALARM)
indicates that an error has occurred. (check the error in the mobile app). Press to turn the burner OFF/ON to
reset the burner.

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5.4 Wireless control configuration
Download the FLA3 NET-ZERO app on your mobile device from the app store.
Follow these instructions to pair the burner with the mobile app. If you have multiple burners follow the instructions
to pair each burner individually (simultaneous pairing of more than one burner is not possible).
Join the newsletter
Find your fireplace
1. Launch the mobile app.
Join the newsletter by
submitting your e-mail
address and pressing SIGN
UP or simply press SKIP.
2. On the FIND YOUR
FIREPLACE screen press
CONNECT to start the
network search.
3. Press and hold the WiFi button on the fireplace. When the button starts flashing, the fireplace is ready to be
paired for 5 minutes.
Setup Network Active
Connect to Home Network
4. On the mobile device make
sure WiFi is turned on. Find
and connect to the
Planika_WiFi_setup
network. (if the network is
not visible, turn the burner
off for 10 seconds then
turn it back on and repeat
step 3). The burner will be
automatically found by the
mobile app, which will be
confirmed by the app
(SETUP NETWORK ACTIVE).
Press CONNECT.
5. On the CONNECT TO
HOME NETWORK
screen, choose the
name of the network
which you plan to use
by default (NETWORK
NAME) and enter its
password. Make sure
the password is correct
and hit (NEXT).

15
Your fireplaces
Access Point
6. On the following
screen (YOUR
FIREPLACES), choose
your burner and
press CONNECT. The
screen also allows
you to change the
name of the burner
(EDIT).
7. You can also create a
dedicated network ACCESS
POINT and connect the
mobile device directly to the
burner. This allows use of the
app if a home network is not
available. To do that, press
(HELP), choose (CONNECTION
TYPE), and (ACCESS POINT),
then confirm by pressing
(CREATE ACCESS POINT).
Enter a new name for the
network and a password.
Confirm by pressing NEXT.
After successful configuration, the WiFi button will light up (GREEN).
6FLA3 NET-ZERO MOBILE APP
1. Notifications
2. Burner status
3. Fuel level
4. Flame height
5. Start and stop
6. Info
7. Menu
1
2
3
4
5
7
6

16
6.1 Menu
To access menu, press the button. To go back to the main panel, press BACK
To access general information about the fireplace, press the button. The notifications are available by pressing the
button.
Menu
Info
Notifications
Main app setup. Press the tab to change
the settings.
Press the button to check the general
information of the burner.
Press the button to check the
notifications
Panel Lock
Default Level
Your fireplaces
Contact us
When the burner is OFF the
control panel can be locked.
Press LOCK to lock the control
panel on the burner.
Press UNLOCK to unlock the
control panel on the burner.
Confirm by clicking SAVE.
Change the default start-up
flame height.
Press SAVE to confirm the
change.
Press RESET to reset your
choice. The default setting of
the flame is height 4.
Check available fireplaces.
Press EDIT to change the
device name.
Press CONNECT to
connect to the device.
Contact us by e-mail.
Press SEND to send us an e-
mail.

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6.2 Errors
If an error occurs it will be displayed in the burner status. To see what the error is access the troubleshooting section
of the app by pressing the HELP tab in the main MENU.
Help
Error
File a Report
Press HELP in the main MENU to access
the Troubleshooting tab.
Fix the error with the provided
information. If the error proceeds to
appear, contact us by pressing REPORT.
If still in need of service, send us a
message with a short description of
the problem and general information.
Press SEND.
7MAINTENANCE
NetZero burners are considered maintenance free, meaning they do not require regular servicing. To ensure the
burner is in proper condition, the manufacturer suggests visually inspecting the condition of the nozzles on the
flame rail while the burner is off. The nozzles should be round and regular. Any signs of corrosion on the flame
rail, irregular flame pattern or any other erratic behavior of the burner should be immediately reported to the
seller or distributor of the burner.
Regularly clean the surface of the burner with a soft, dry cloth. While cleaning, please be aware that due to the
design of the burner, the filament protrudes above the burner surface. If put to mechanical stress the filament
may break.

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8WARRANTY
SUMMARY
NetZero Renew Products are under a 2-year warranty from the moment of delivery to the Purchaser. The
warranty covers possible hidden structural, or material defects and hidden damage of electronic parts revealed
during proper operation. The warranty does not cover damage that occurs as a result of improper operation.
CONDITIONS
•This warranty is offered on condition that the Purchaser follows all assembly and operation rules that are
included in the user’s manual attached to each Product.
•The warranty does not cover any damage that occurs due to faulty operation of the Product.
•The warranty does not cover accessories that are sent with the Product.
•Any attempt to repair the Product on one’s own or to undo the seal results in lost warranty coverage.
•All repairs are to be carried out in the Manufacturer’s headquarters (except for instances in which the
Manufacturer agrees to be conducted on-site).
•The warranty does not cover any changes or discoloration that occur as the effect of normal operation.
•A copy of the invoice as proof of purchase is required for the consideration of the warranty claim.
•The warranty does not cover unforeseeable events that are independent of normal operation conditions
(floods, fires etc.).
•The original packaging must be retained.
•Follow these requirements when logging a complaint and shipping damaged product:
oAll the fuel must be pumped out from the reservoir.
oThe device must be packed into the original packaging in which it was purchased.
oSend to the Manufacturer:
NetZero Fire
1155 Sherman Road
Hiawatha, Iowa 52233
•If the complaint is not accepted the Purchaser will cover the repair and transportation costs.
•The Purchaser is responsible for securing the Product against any damage during transportation to
Manufacturer headquarters.
•The Manufacturer will give the Purchaser a written answer within 30 days from the receipt of a complaint by
the Purchaser.
•The Manufacturer does not ensure any replacement Product during the time of repair.
This warranty is given on condition that the Purchaser carefully reads the Product manual and follows all
assembly and operation rules that are included therein.
NetZero is a distributor of these products, which are designed and manufactured by Planika SP S O O.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF AND SUPPLIED MANUALS. IMPLIED WARRANTIES OF
MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS, IMPLIED WARRANTIES OF
WORKMANSHIP AND OTHER IMPLIED WARRANTIES ARE EXCLUDED BY NETZERO.