NetZero E-one 100 User manual

NetZero Fireplace ©2022 All rights reserved. 85-03-01271
INSTALLATION AND OPERATION MANUAL
Please read these instructions completely before
installing or operating the E-one fireplace.
NetZero E-one Electric Fireplace
Models: AA-11-05384 – NZ E-one 100
IMPORTANT
Please read these instructions carefully before installation.
Failure to follow them could result in serious injury.
This appliance must be installed by a qualified installer.
The installation and wiring connections must be done in accordance with the
national and local codes having jurisdiction.
For use with 120V 60Hz electrical supply only.
This appliance must be grounded.
The heater outlet becomes hot while in operation.
Never cover the heater outlet or any other part of the appliance.
SAVE THESE INSTRUCTIONS
Description of the remote control: Page 13

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Table of contents
1Introduction 3
1.1 Receiving inspection 3
1.2 Certification 3
2General safety regulations 3
2.1 Additional general safety regulations for
Atmos Heating 4
2.2 California proposition 65 warning 4
3Warranty 5
4Assembly of the fireplace 5
4.1 Removal of covers 5
4.2 Rear screen assembly 5
4.3 Top screen assembly 6
4.4 Installing the fireplace 6
4.5 Placing design bottom plates 7
4.6 Placing lower sidewalls 7
4.7 Log set installation 8
4.8 Placing glass reflector 10
4.9 Placing upper side walls 10
4.10 Placing front window 10
4.11 Connecting fireplace to power 11
4.12 Bluetooth pairing E-one remote 11
5Installing the fireplace 11
5.1 Light / illumination 11
5.2 Viewing height 11
5.3 Service area 11
5.4 Ventilation openings 11
5.5 Framing dimensions 11
5.6 Fireplace finishing in combination with
Atmos Heating 12
6E-one operation, design your own experience13
6.1 E-one remote and symbols 13
6.2 Main on/off switch 14
6.3 Hotel switch 14
7Maintenance 15
7.1 Cleaning the fireplace 15
7.2 Cleaning glass reflector 15
8Technical data 16
8.1 Specifications 16
8.2 Serial number label 16
8.3 Wire diagram 17
8.4 Dimension drawing 17

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1Introduction
NetZero Fire stands for innovation and quality. This is why
NetZero Fire works continuously on the further
development of its products. We reserve the right to make
changes to the form, technology, and design of the products
we sell. No claims can be made on the basis of information
and figures from this manual.
This manual is protected by copyright. All rights are
reserved, particularly the right to copy, translate, and
process.
The fireplace may only be installed by a qualified installer, in
accordance with national or local regulations. Please read
this installation manual carefully.
1.1 Receiving inspection
On receipt, check the following:
1) Verify that the packaging is not damaged
2) Check the glass panels and display screens of the
product for cracks.
3) Check that you have received the following parts:
•Fireplace: E-one
•Log and media set
•Top screen
•Glass reflector
•Front window
•E-one remote control
•Installation and operating instructions
•Rear screen
•Design bottom plates (option)
•Spacer plates (4x)
1.2 Certification
This appliance has been certified to the American National
Standard: UL 2021
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.
Note: This product has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This product generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this product does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician
for help.
Changes or modification not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
2General safety regulations
IMPORTANT INSTRUCTIONS
When using electrical appliances, necessary precautions
must always be taken to reduce and/or prevent the risk of
fire, electric shock, and personal injury:
•Read all instructions before installing or using this
heater.
•Follow the installation steps described in this
manual.
•Leave maintenance and repairs to a qualified
service provider: danger of electrocution!
•Caution: to reduce the risk of electric shock, do
not remove the ember bed.
•The unit contains no user-serviceable parts,
except cleaning of the glass reflector and front
window.
•If the unit is damaged, contact the supplier first.
•Do not use the fireplace outdoors.
•If the fireplace is switched on, the ambient
temperature of the room in which the fireplace is
placed must be between 40 and 85 degrees
Fahrenheit.
•Ambient temperature during storage and
transport should be between -5 and 140 degrees
Fahrenheit.
•Do not use the fireplace in the immediate vicinity
of a bath, shower, or swimming pool. The relative
humidity must be <85%.
•Do not place the fireplace directly under a wall
socket or junction box.
•If a malfunction occurs, set the main switch on
the front panel to 0 (OFF).
•Do not place the unit on carpet or rugs.
•To prevent overheating of the fireplace, it must
not be covered. Do not place any material in front
of or against the unit and, in particular, do not
obstruct the air circulation around the unit. When
materials overheat, there is a risk of fire.
•The fireplace may be operated by children aged
eight years and over and by people with reduced
physical, sensory, or mental abilities provided
they have demonstrated an understanding of the
instructions relating to the safe use and the
dangers of the fireplace. Children should not be
allowed to play with the fireplace or be involved
in any tasks pertaining to the maintenance of the
fireplace. Children are not allowed to play with
the fireplace. Children must not clean the
fireplace or perform user maintenance without
parental supervision.
•Children under the age of 3 should not be allowed
near the fireplace without adult supervision.
Children from three to seven years old may only
switch the fireplace on/off provided that it is
placed or installed in its intended normal working
position and that they have been given
explanation and instructions on how to use it
safely and understand the dangers. Children

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three to seven years old must not clean the
fireplace or perform user maintenance.
•If the power lead becomes damaged,
it must be replaced by the supplier or another
qualified service provider to avoid danger.
2.1 Additional general safety regulations for
Atmos Heating
•The fireplace does not have an automatic
temperature regulator. If the fireplace is installed
in a small room, each person present in the room
must be able to leave the room independently.
Any person who is not, must be continuously
supervised.
•Some parts of the fireplace can become very hot
and could potentially cause burns. Always
maintain supervision of children and vulnerable
people around the fireplace.
•Furniture, curtains, and other combustible
materials must be placed at least 3 feet (1 m)
away from the fireplace.
•Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause
an electric shock or fire, or damage the heater.
•To prevent a possible fire, do not block air intakes
or exhaust in any manner.
•A heater has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline,
paint, or flammable vapors or liquids are used or
stored.
•Use this heater only as described in this manual.
Any other use not recommended by the
manufacturer may cause fire, electric shock, or
injury to persons.
SAVE THESE INSTRUCTIONS
2.2 California proposition 65 warning
WARNING: Cancer and Reproductive Harm –
www.P65Warnings.ca.gov.

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3Warranty
We stand behind the quality of our products and therefore
the warranty period on our electric fireplace is five years or
up to 10,000 burning hours. For the Atmos Heating function
of the fireplace we offer a two-year warranty.
4Assembly of the fireplace
Do not use tie wraps to re-fasten cables
during installation.
4.1 Removal of covers
4.2 Rear screen assembly

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4.3 Top screen assembly
4.4 Installing the fireplace
Place the fireplace in its final position before continuing to
fill from the front.
Once you have levelled the fireplace, it is strongly
recommended that you attach it to the wall using the wall
brackets for added stability and safety.

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4.5 Placing design bottom plates
Please note: If a flat bottom plate was chosen, this step can
be skipped. The flat base plate is pre-installed during
production.
The design bottom plates are made of
vulnerable material. Therefore,
proceed with extreme caution when
installing the bottom plates.
4.6 Placing lower sidewalls
Make sure that the back of the lower side walls
are parallel to the rear wall.

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4.7 Log set installation
D
G
J
A
E
I
B

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C
F
H
K
L

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4.8 Placing glass reflector
The glass reflector is susceptible to stains and fingerprints.
For this reason, always use the supplied gloves for
installation.
To clean the glass reflector, follow the cleaning instructions
provided in chapter 7.
4.9 Placing upper side walls
4.10 Placing front window
When placing the front window, make sure the
front window is parallel to the frame of the
fireplace.

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leave area free for service purposes
4.11 Connecting fireplace to power
This fireplace must be hardwired to a 120V, 60Hz, 15Amp
electric supply. Install on a dedicated 15Amp (or higher)
breaker.
This appliance must be grounded.
Wiring procedures and connections shall be in accordance
with the national and local codes having jurisdiction.
The fireplace is supplied with a cord at the front right of the
fireplace. This must be hardwired to house power.
Black Live
White Neutral
Green Ground
4.12 Bluetooth pairing E-one remote
When the fireplace is used for the first time, the remote
control will connect to the fireplace automatically. If the
following symbol is projected on the rear screen, the
remote control must be paired manually:
Pairing is done by pressing the two buttons as shown below:
Press the and buttons on the remote control at
same time.
Release the buttons when a red LED light flashes in the top-
left corner of the remote control. You will know when the
remote control is paired with the E-one successfully once
the Bluetooth symbol is no longer visible.
5Installing the fireplace
5.1 Light / illumination
The E-one functions on the basis of hologram technology.
This involves the use of a glass reflector that is placed at an
angle in the fireplace. Depending on where the fireplace is
positioned in the room, in exceptional cases, lighting above
the fireplace can cause a transparent white reflection on the
glass reflector.
5.2 Viewing height
The E-one is best viewed straight on which allows for
optimum viewing of the holographic flames. If the fireplace
is installed too low on a wall it may be difficult to view the
flames. If the fireplace is installed too high on a wall the top
screen will be visible and detract from the realism of the
fire.
5.3 Service area
5.4 Ventilation openings
The finishing of the fireplace must have sufficient
ventilation. Ventilation must be provided at both the
bottom and top of the housing. Each opening must be at
least 15 ½” in2(100 cm2).
5.5 Framing dimensions

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5.6 Fireplace finishing in combination with
Atmos Heating
Maintain a minimum clearance of 1/16 in. (2 mm) between
the surround and the fireplace for heat transfer and
expansion. Too little space will result in temperatures above
176 °F (80 °C) and unwanted material stresses.

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6E-one operation, design your own
experience
With the E-one you can create your own fire experience
through the various functions and/or options.
6.1 E-one remote and symbols
Atmos Heating (ON/OFF switch)
The specially developed Atmos Heating element provides a
pleasant atmospheric warmth, contributing to the ultra-
realistic fire experience.
Flame Tones
Create your own flame image by choosing between three
flame tones and adjust the flame intensity as desired.
Adjustable Flame Height
The flame height is adjustable from positions 1 to 5. The 6th
position is the Flame Shuffle mode. In Flame Shuffle mode,
dynamic flames are created at the touch of a button.
Atmos Lighting
Atmos Lighting projects true shadow effects on the wood-
effect ceramic logs, enhancing the ultra-realistic fire
experience. The intensity is adjustable from positions 1 to 5.
The 6th position is the Atmos Lighting Shuffle mode. The
Atmos Lighting Shuffle mode creates a dynamic flicker effect
within the interior.
Hybrid LED E
The Hybrid LED E ember bed simulates the real glowing bed
of a fire. The intensity is adjustable from positions 1 to 5.
The 6th position is the Hybrid LED E Shuffle mode
which creates a dynamic glowing effect at the bottom of the
logs.
From the standby mode, button 15 (Hybrid-LED intensity
up) can be used to switch on the glow bed and increase its
intensity. Button 6 (Hybrid-LED intensity lower) can be used
to reduce the intensity and turn off the glow bed. No flames
are visible.
Sound
Choose between the full-bodied crackling sound of pine
wood or the calmer and relaxing sound of beech wood. The
sound of burning wood in combination with lifelike sparks
enable a true sensory experience. The volume can be
adjusted between positions 0 and 5.
Power Button
This button has three functions: On, Anti-Reflect, Off.
Switching the fireplace On
Briefly press the power button. It takes about 30 seconds
for the fireplace to fully start up.
Anti-Reflect Function
When the fireplace is on briefly press the power button to
turn the fireplace off with the anti-reflect mode activated.
In this standby mode, the fireplace will be attractively lit.
This provides a nice view of the logs, even when the fire is
not burning.
Switching the fireplace Off
Press and hold the power button for two seconds to shut
the fireplace completely off.
1. Atmos Lighting Dimmer
2. Flames Higher/Flame Shuffle
3. Sound Softer
4. Flame Intensity
5. Atmos Heating
6. Hybrid LED Intensity Lower
7. Dynamic Hybrid LED On/Off
8. Power On/Off / Anti-Reflect Function
9. Atmos Lighting Brighter
10. Dynamic Atmos Lighting On/Off
11. Sound Louder
12. Flames Lower
13. Adjustable Flame Tones
14. Sound
15. Hybrid LED Intensity Higher

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6.2 Main on/off switch
Power to the fireplace can be switched off using the on/off
switch (0/I) on the front. The button is located at the top
right, behind the metal flap (see figure). Lift the metal flap a
little towards you.
If the unit is completely disconnected from power, the unit
will be reset to the factory settings.
IMPORTANT: If you do not intend to use the unit for a long
period of time, we advise you to switch off the unit
completely by setting the power button on the unit to the 0
(off) position.
6.3 Hotel switch
The fireplace can be turned off by means of an external
switch. If the two luster terminals are connected together,
the fireplace switches to standby mode.
Please note that the hotel switch may be
inaccessible or difficult to reach after installation.

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7Maintenance
CAUTION: Before cleaning, make sure the power has been
turned off at the circuit breaker panel and that the heating
element of the heater is cool.
7.1 Cleaning the fireplace
Use a microfiber cloth or other soft cloth to clean the black
powder-coated parts of the stove. The use of sandpaper,
steel wool or brushes and scouring pads is strictly not
recommended. This will leave scratches on the coating.
7.2 Cleaning glass reflector
The glass reflector that is placed at an angle in the fireplace
must be treated with care.
Instructions for cleaning the glass reflector:
•Only clean the glass with clean water: cleaning
products are not recommended.
•Just dust the window or dry it with a clean
microfibre cloth.
•Always dry the pane completely: water residues
are difficult to remove.
Do not clean the glass reflector with any cleaning products,
abrasives, cerium oxide etc. And never use hard materials
such as steel wool, razor blades etc.
To clean the glass reflector, remove the front window from
the fireplace. To do so, follow these steps:

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8Technical data
8.1 Specifications
Model: NetZero E-one 100
Input: 120V – 60Hz – 15Amp
Power: 1350 Watt
Heater output: 4,350 Btu/hr
Energy consumption per operating mode
standby mode (W)
1.4
standby mode, incl. anti-reflect function (W)
17
full operating mode, excl. Atmos Heating (W)
75
full operating mode, incl. Atmos Heating (W)
1350
This fireplace must be hardwired to a 120V 15Amp electric
supply. Wiring procedures and connections shall be in
accordance with the national and local codes having
jurisdiction.
8.2 Serial number label
The serial number for the fireplace can be found inside the
fireplace on the left-hand side. To view the serial number
label, remove the front glass from the fireplace. Then
remove the panel that is magnetized to the left side of the
fireplace.
SAMPLE

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8.3 Wire diagram
8.4 Dimension drawing

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NETZEROFIRE.COM
NetZero is a distributor of these products, which are designed and manufactured by Kalfire B.V.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF AND SUPPLIED
MANUALS. IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS, IMPLIED
WARRANTIES OF WORKMANSHIP AND OTHER IMPLIED WARRANTIES ARE EXCLUDED BY NETZERO.