Nissei NA 9438 POWER PRO COMBI TOUCH XL User manual

Version date: Dec 1th 2022
‘translation of the original instructions’

Version date: Dec 1th 2022
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Operator Manual
Contents
NA9438 Power Combi Touch XL
Contents ...................................................................... 3
1 Introduction ................................................................. 5
1.1 Purpose ........................................................................................... 5
1.2 Manufacturer .................................................................................... 5
1.3 Machine identification ......................................................................... 6
1.4 Warranty ......................................................................................... 6
1.5 Accessories ...................................................................................... 6
1.6 Liability ........................................................................................... 7
1.7 Copyright......................................................................................... 7
2 Safety ........................................................................... 8
2.1 Symbols used in this manual. ................................................................. 8
2.2 Emergency stop ................................................................................. 8
2.3 Safety symbols on the machine .............................................................. 9
2.4 Safety instructions ........................................................................... 10
2.5 Operation and maintenance .................................................................. 11
2.6 Hygiene ......................................................................................... 11
2.7 Storage ......................................................................................... 11
3 Installation ................................................................ 12
3.1 Introduction ................................................................................... 12
3.2 Installation site................................................................................. 12
3.3 Electrical connection ......................................................................... 12
3.4 Connection of cooling water ................................................................. 13
3.5 Adjusting castors ............................................................................. 13
4 Machine Description ................................................... 14
4.1 Function and products ........................................................................ 14
4.2 Machine overview ............................................................................ 14
5 Operation ................................................................... 19
5.1 Start up (start of working day) ............................................................. 19
5.2 Dispensing ice cream ......................................................................... 21
5.3 Milkshake....................................................................................... 22
5.4 Switching off (end of working day) ....................................................... 22
Switching off & standby ................................................................. 23
Switching off & pasteurizing ........................................................... 24
5.5 Emergency stop ............................................................................... 25
5.6 Switching on/off .............................................................................. 26
5.7 Dry fill (optional) .............................................................................. 26
Start up a empty machine with Dry fill ................................................ 26
5.8 Changing the settings ......................................................................... 27
Adjusting the viscosity .................................................................... 27
Adjusting milkshake thickness ........................................................... 27
Adjusting syrup quantity ................................................................. 28

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6 Faults ......................................................................... 29
6.1 Introduction ................................................................................... 29
6.2 Messages on display .......................................................................... 29
6.3 How can I get the best yield from the machine ......................................... 30
How can I check whether the XL pump is not causing a malfunction .......... 30
What should I do with a soft or wet and watery ice cream ...................... 30
What should I do in case of rasping, popping or if the machine displays LO 31
6.4 Faults table..................................................................................... 32
7 Maintenance .............................................................. 34
7.1 Safety instructions ........................................................................... 34
7.2 General instructions.......................................................................... 34
Requirements ............................................................................. 35
Preventive maintenance ................................................................ 35
Cleaning and disinfecting ................................................................. 36
Decalcify .................................................................................... 37
7.3 (Dis)assembling, cleaning and disinfecting the machine ............................... 37
Procedure .................................................................................. 37
Defrosting and draining cylinder ........................................................ 38
Removing XL pump and mix tank agitator ............................................ 39
Draining the mix tank. .................................................................... 39
Cleaning the mix tank and cylinder .................................................... 40
Decalcify the machine .................................................................... 42
Removing the combi-head. .............................................................. 43
Disassembling, cleaning and disinfecting the combi-head ......................... 44
(Dis)assembling, cleaning and disinfecting the milkshake motor ................. 45
Fitting the combi-head .................................................................... 46
(Dis)assembling, cleaning and disinfecting the cylinder beater ................... 47
Fitting the combi-head .................................................................... 48
Disinfecting the machine ................................................................. 49
(Dis)assembling, cleaning and disinfecting the XL pump .......................... 50
Starting up the machine .................................................................. 53
Clean and rinse syrup head and hoses ................................................ 55
8 Transportation and Storage .......................................... 58
8.1 Transportation ................................................................................ 58
8.2 Storage ......................................................................................... 58
9 Discarding .................................................................. 59
9.1 Environmental factors ........................................................................ 59
Annex 1 Specifications ............................................................. 61
Annex 2 Spare Parts ................................................................. 62
A2.1
Combi-head, syrup block and beater ...................................................... 62
A2.2 XL pump ........................................................................................ 64
A2.3
Milkshake motor .............................................................................. 66
Annex 3 EC Declaration ............................................................ 67

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Operator Manual
NA9438 Power Combi Touch XL
1 Introduction
1.1 Purpose
The purpose of this Operator Manual is to provide the operator with information
relating to the use and maintenance of the NA9438 Power Combi Touch XL and
for de only ice configuration.
Read this Operator Manual carefully before using the machine.
1.2 Manufacturer
Dealer mark
De Kronkels 31
The Netherlands

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1.3 Machine identification
The machine plate is affixed to the rear of the machine. This plate carries the CE
mark. This means that the machine meets the basic health and safety
requirements of the European Union.
This machine contains fluorinated greenhouse gases in a
hermetically sealed system with the values as specified in the
label.
1.4 Warranty
The dealer offers on new machines a 5-year warranty on expensive parts and a
12-month warranty on non-wearing parts and repair costs. This is in accordance
with the conditions specified in the order confirmation.
1.5 Accessories
The following items are supplied with the machine:
• Operator manual
• Pasteurizing plug (Combi)
• O ring remover
• Allen bolt screwdrivers (2x) (Combi)
• Piston puller (XL)
• Cleaning brush, narrow and wide
• Tube of lubricant (Petrogel)
• O ring replacement set
• Set of fuses
• Set of nozzles

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1.6 Liability
The dealer is not liable for any unsafe situations, accidents and/or damage
resulting from any of the following points:
• Failure to observe warnings or instructions as displayed on the machine or in
this Operator Manual.
• Use of the machine for applications or under conditions other than those
specified in this Operator Manual.
• Changes of kind made to the machine. This also includes the use of different
replacement parts.
• Inadequate maintenance.
The dealer is not liable for any consequential damage due to machine faults, such
as damage to products, business interruptions, production loss etc.
1.7 Copyright
Copyright © 2022 Win Equipment B.V.
All rights reserved.
No part of this publication may be copied, stored in an automated data file or
made public, in any form or in any way, be it electronically, mechanically, by
photocopy, recording or in any other way, without the prior written consent of
the manufacturer.

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2 Safety
2.1 Symbols used in this manual.
Below you will find an explanation of the symbols that may be used in this manual
to draw the attention of the reader to particular situations.
Caution needed:
- an accident may occur or
- damage may occur to the machine
Do not do this!!!
Suggestion to make tasks or actions easier to carry out.
It is important to read the information provided.
Wait before continuing with the next action.
2.2 Emergency stop
The emergency stop button must be pressed
immediately if people or machinery are at risk.
The entire machine stops immediately and the
power is turned off. The emergency circuit is
now in operation.
The operation of the emergency stop is
described in chapter 5.5 - ’Emergency stop’.
Use the emergency stop button immediately if
people or machinery are at risk.
People who operate the machine must be
informed about the operation and location
of the emergency stop button.

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2.3 Safety symbols on the machine
The following safety symbols have been affixed to the machine:
Location of emergency stop.
This symbol is affixed to the left front side of the machine
above the emergency stop button.
Risk of trapping hand.
This symbol is affixed to the top of the machine next to the
mix tank.
Do not spray with water.
This symbol is affixed to the rear of the machine next to the
ventilation slots.
Danger: electricity.
This symbol is affixed inside the housing.

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2.4 Safety instructions
The machine meets the basic health and safety requirements of the relevant
directives of the European Union.
Improper or careless use can lead to dangerous situations. Please observe the
following general safety instructions:
• Connect the machine in accordance with the basic health and safety
requirements of the relevant European directives.
• Exercise caution with loose hair and clothing.
• Keep your hands away from dangerous zones.
• Never power up the machine if people are in contact with it.
• Pull the plug out of the socket before carrying out maintenance work on the
machine.
• Faulty safety equipment must be replaced before the machine is used in
production.
• The machine must be maintained in accordance with the instructions found in
chapter 7 - ’Maintenance’ on page 34.
• Changes to the machine must not be implemented without the prior consent
of the manufacturer.
• The safety equipment of the machine must be checked weekly for correct
operation.
• Never remove the machine's plating. There are no parts that you can replace
or adjust yourself.
• Do not remove or cover any labels on the machine.
The safety instructions specified in this document must be
observed. Deviating from the instructions can cause
unacceptable risks.

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2.5 Operation and maintenance
The machine may only be operated, maintained and cleaned by trained staff.
The end user determines the basis on which staff are authorized for this purpose.
2.6 Hygiene
Good hygiene is very important. Please adhere to the following rules:
• Clean and disinfect the machine at least according to the hygiene code
ice
making but at least once every 6 weeks
• Decalcify the machine every 2
nd
till 4
th
cleaning, depending on the pollution,
but at least twice a year.
• Use the recommended cleaning, disinfecting and decalcify agents to ensure
an optimum result.
• Use prescribed lubricants only.
Good hygiene ensures better ice cream and satisfied
customers.
The operator always remains responsible for good hygiene.
2.7 Storage
To prevent the machine being damage due to frost the machine must always be
stored by a temperature between 4°C and 50°C when it is not used.
Prevent damage by frost. Store the machine when it is not used
by a temperature between 4°C and 50 °C.

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3 Installation
Read this chapter carefully before installing the machine. This is
the only way to ensure maximum safety.
3.1 Introduction
The dealer carries out the initial installation. When moving the machine you are
advised to contact the dealer.
The machine may only be installed by qualified personnel.
3.2 Installation site
• DO NOT place the machine outside.
• Place the machine on a firm, flat surface
(to prevent noise and vibration).
• Keep 10 cm free at the rear and 2 cm at the sides for ventilation.
• Do not place the machine in direct sunlight (not even behind glass) or near to
a heat source (e.g. radiator or deep fryer).
• Place the machine in a room with a temperature between +5°C and +35°C.
3.3 Electrical connection
• Connect the plug of the machine to a high-voltage power supply (400 volts,
3 x 16 amps + N + PE).
When setting up the machine, make sure it is not positioned on
the connection cable. This can damage the insulation and lead
to a short-circuit.

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3.4 Connection of cooling water
This paragraph only applies to water-cooled machines.
• Connect the supply hose to a washing machine tap (3/4’’ water tap with
ventilation). The water pressure must be a minimum of 1,6 bar and a
maximum
of 3 bar.
• Connect the discharge hose to the discharge pipe.
When connecting, please observe the local water board
connection conditions.
The machine has a check valve. This valve along with aerated
faucet prevents the backflow of water into the water supply.
When setting up or moving the machine, make sure that the
water supply and discharge hoses cannot bend or otherwise
become blocked.
Make sure that no water can enter the machine. If water
encounters electrical parts, this can cause damage and/or
danger.
3.5 Adjusting castors
(Mounted only under the Power PRO)
The castors under the machine can be adjusted in height.
Make sure that the machine does not topple over when adjusting
the castors.
1. Tighten all castors as far as possible.
2.
Now adjust the castors so that the machine leans slightly forward
(this allows rinsing and washing water to flow to the draining aperture at the
front of the machine).
Do not unscrew the castors by more than 5 to 8 mm.
3.
Place the front castors on the brake.
Make sure that the brake of the two front castors is secured after
adjusting.

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4 Machine Description
4.1 Function and products
The machine is only suitable for the commercial preparation of soft ice cream and
milkshakes using water, ice cream mix and flavoured syrups as ingredients.
4.2 Machine overview
1. Operating panel
2.
Emergency stop
3.
Ice- head
4. USB connector
5.
Syrup compartment (PRO)
6.
Ice cream dispensing
7. Mix tank
8.
Milkshake cup holder (Combi)
NA9438 Power Ice NA9438 Power Pro Combi
1
2
3
4
5
7
8
6

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4.3 Touch Control
Display (Home-screen)
• Run
Put the machine in Run mode. Ice can be tapped with the foot pedal
and milkshake tapped with the buttons in the 'Run' screen.
• Standby
Put the machine in standby
mode. The mix in the
cylinder and mix tank
remains cooled at
approximately 5ºC.
• Stop
Pressing turns off the
machine, the screen
remains on.
• Pasteurizing
Put the machine in pasteurization. The ice mix in the cylinder and
mixing tank are pasteurized, then machine switches to standby mode.
• Cleaning
In 'Cleaning', the syrup hoses can be flushed as well as the Shake
piston can be opened, and the Dasher can be operated.
•
Dry Fill (optional)
Enables the Dry-fill program and asks for 'Single or 'Double'. Then mix
the ice cream powder in the tank.
• Taskbar (at the bottom of the screen)
• The taskbar allows navigating through multiple screens
- The first button is for going back to the Home screen
- The second is for active mode
- The third button is to go to the settings
- The fourth button is to go to the log files
- The fifth button displays the active messages and defects
Before the machine switches mode, the machine first goes past
'Stop' in the background.

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Control Panel (Run-Screen)
• Het ice-icon
Indicates the course
of the viscosity.
• Twister-button
(Optional)
To make a 'Twister'
use the 'Thyphone'
button at the bottom
left.
• Milkshake flavours (Only on Combi machines)
To make milkshakes, use the flavor buttons numbered 1 through 4 on
the right side of the screen.
• Huzzle (Optional)
To switch between milkshake and Huzzle, press 'Huzzle' above the
flavour buttons.
• Alerts
At the location of the red shaded rectangle, alerts are displayed if the
ice cream mix level is too low and/or if the temperature of the ice cream
mix is too high.

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Control panel (Cleaning-screen)
• Water to tank button
To fill the tank with
water, press the 'Water
Tank' button. As a
result, the faucet on top
of the machine opens
for a set time.
• Dasher-button
To run the Dasher /
Agitator cylinder for a
set time use the yellow 'Dasher' button. Pressing again stops the
Dasher.
• Flavour buttons (Only on Combi machines)
To flush the syrup hoses, use the numbered syrup buttons on the right
side of the screen.
• Shake Piston button (Only on Combi machines)
To open the shake piston, use the green 'Shake Piston button. When
the button is still grey, the pressure is still too high in the cylinder.

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Control Panel (Setting-screen)
• Dry-Fill
At this setting, the
amount of water for a
powder mix bag can be
set.
• Viscosity
At this setting, the
appropriate viscosity of
the ice in the cylinder can
be set.
• Milkshake flavours (Only on Combi machines)
To change the milkshake flavors, click on the white text box and then type
in the name of the flavor. (The numbers 1 to 4 represent the syrup pumps
in the syrup compartment.)
• Percentages water and syrup (Only on Combi machines)
The amount of water and syrup can be adjusted per milkshake flavor, this
also applies to the different flavors of Huzzles.
• Auto Portion Mode (APM) (Only on Combi machines)
Use the APM button to turn Auto Portion Mode on or off.
In this screen it is possible to change the ice cream flavor name at the
top of the screen by clicking on it and typing in a new text.

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Control Panel (Log-screen)
• Pasteurizing
Provides the
information about the
previous
pasteurization cycles.
• Counters
Displays the number
of ice creams and
milkshakes tapped.
• Settings (Under development)
In this 'log' the made setting changes are displayed in an overview.
• Historical Alarms
In this 'log' the old and active errors are displayed in an overview.
• Manuals (Under development)
Below this button are the user manuals.
• Languages
Under this button, the language can be set.
• Nissei Service (Under development)
This is a button intended for the Service Employee of the dealer.
• Data & Time
Under this button, the date and time can be set.

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Ice- head
On the underside of the ice-head are
the:
1. Soft Ice cream handle
2.
Soft ice cream dispensing spout
3.
Milkshake dispensing spout (Combi)
1
2
3