NovaTracker GUARDTRAX User manual

NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
GUARDTRAX
Personnel Tracking
Solutions for the
Security Industry
(DoD)
USER & OPERATING MANUAL

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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Table of Contents
1DESCRIPTION 1
1.1 Features, Advantages and Benefits 1
2OPERATIONAL OVERVIEW 3
2.1 Requirements for Operation 3
3DETAILED OPERATION 4
3.1 Basic operation 4
3.2 Key Sequences 5
3.2.1 User-key Sequence 5
3.2.2 Reserved-key Sequence 6
3.3 In-coming and Out-going CALL Processing 7
3.3.1 In-coming CALL Sequence 7
3.3.2 Out-going CALL Sequence 8
3.4 Geo-fence 8
3.5 Charge message 8
4GUARDTRAX TECHNICAL SPECIFICATIONS 9
4.1 GSM/GPRS Support 9
4.2 GSM/GPRS Modem Specifications 9
4.3 GPS Engine Specifications 9

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
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4.4 Accuracy 10
4.5 Environmental & Electrical Specifications 10
4.6 Power Consumption 10
4.7 Physical Specifications 10
4.8 Accessories 11
4.9 Interfaces 11
5UNDERSTANDING THE LEDs 12
6KEY SEQUENCES 13
6.1 Panic and Hot-key Events 13
6.2 Out-going-Call-Key Events 13
6.3 5-Key Sequence Events 13

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
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RADIO FREQUENCY RADIATION EXPOSURE INFORMATION:
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with an accessory that contains no metal and that positions the
handset a minimum of 0cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
1
1 DESCRIPTION
The NovaTracker GuardTrax security-tracking unit provides a convenient way for a
security firm to maintain contact with its most important asset, their personnel. Whether
in an outdoor environment or inside structures with an adequate view of the sky the GPS
(global positioning system) tracking and GSM (global system for mobile
communications) network compatibility of the GuardTrax unit make it a convenient way
to acquire near instantaneous feedback on guard location and status.
The unit is battery supported, fully portable and self contained in a durable plastic
housing.
1.1 Features, Advantages and Benefits
9Report location and guard station status over the GPRS (general packet radio
service) data network using the GuardTrax’s multifunction keys.
9Initiate an outgoing voice call to a pre-programmed terminal station via the
GuardTrax red panic key.
9Send voice through the GSM cellular network and data transactions through the
GPRS cellular data networks.
9IP based messaging protocol allows the unit to direct messages to any internet-
enabled portal for graphical as well a textual security monitoring.
9GPS and GSM status indicator LEDs allow the user to determine network
connectivity.
9Autonomous location and status message are initiated via the GuardTrax
integrated motion detector. No personnel interaction is required.
9A replaceable, rechargeable Lithium-Ion battery pack provides hours of
uninterrupted portable operation.
9An integrated speaker and microphone or an optional hands-free headset
provides voice communication functionality.
The benefit of the GuardTrax unit to you and your security force is in its ability to
determine and communicate security related events with little to no personnel
interaction.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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The GuardTrax unit can determine if:
9guard is in motion
9guard is on the assigned property
9guard has visited assigned station(s) accommodated through 5-key sequence
codes

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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2 OPERATIONAL OVERVIEW
While in motion the unit will transmit time and GPS location messages using IP protocol
in response to user-selectable key sequences, time, or motion events over the GSM
cellular network. If the device is out of GSM range then, data messages are stored and
transmitted in reverse chronological Last-in-First-Out (LIFO) order when the device is
back in range. The unit has the ability to store approximately 3000 data messages.
For the GuardTrax unit the default key sequence is 5-keys in length. The meaning of
each sequence is user defined at the server application level.
A regional geo-fence feature is also included. A user can program up to 25 non-
overlapping circular regions. The geo-fence region is defined as a center point latitude
and longitude, and a radius.
A red panic key is included for emergencies. This key sends a time and location
message via a GPRS cellular data network, and initiates a GSM cellular network voice
call to a pre-programmed phone number.
2.1 Requirements for Operation
9For optimum GPS reception, the unit must have an unobstructed 120-degree
circular view to sky.
9To receive and transmit messages the unit must be deployed in an area with
adequate GSM and GPRS cellular network coverage.
9A GSM network compatible SIM (subscriber identity module) card with caller ID
activated is installed in the unit. The SIM card is factory installed. Only an
authorized dealer can locate and manage SIM card insertion and activation.
9GuardTrax should be operated with a fully charged Lithium-Ion battery, and
should be charged in its cradle 3-4 hours/night.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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3 DETAILED OPERATION
The GuardTrax unit is compatible with the GSM/GPRS voice and data cellular network
and is capable of receiving GPS time and location information. The unit operates on a
time, motion and key entry event driven basis. Compressed data and optionally,
encrypted data is sent, via the GPRS network, to a pre-determined IP addressed, or
alternatively a URL-addressed server. Messages are transmitted in response to time,
motion, and server or key entered events.
3.1 Basic operation
9If the unit detects motion, (i.e. vibration or rocking, or walking) it will transmit a
time event message at regular, programmable intervals.
9While the unit is in-motion, it is fully functional and will actively receive GPS
information. Additionally, it will respond to key presses, transmit messages or
receive commands over the GSM/GPRS network and receive in-coming and
initiate out-going voice calls.
9If no motion is detected during a user programmable period, the unit will send out
a non-motion message and enter a low power non-Motion-sleep mode. While in
non-Motion-sleep, if moved, the unit will wake-up and continue normal operation.
9Additionally, the GuardTrax can enter a very low power Forced-sleep mode. This
mode can be user initiated, by key entry, or automatically when the unit detects a
low battery condition.
If the unit is in non-Motion-sleep, then shake or move it to initiate a Wake-up sequence.
Refer to the GuardTrax Power-Up Sequence for a description of the power up sequence.
If the unit is in Forced-sleep, resulting from a previous key entry sequence, press and
hold any single key to initiate a Wake-up sequence. If the Forced-sleep is the result of a
low battery condition, either replace or fully re-charge the unit’s battery to return to full
operation.
In some instances, if the unit is not recharging, this may be
caused by a faulty battery. In order to remedy this, insert only
the battery into the optional battery charger. If the battery
begins charging (within five (5) minutes), re-insert the battery
back into the unit and return the unit back to its charging
cradle until fully charged. If charging does not resume, call
NovaTracker Customer support.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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It is required that these units be charged daily for 3 to 4 hours in
order to see maximum battery-life performance. Battery
performance will deteriorate over time.
3.2 Key Sequences
The red Panic-key is fully functional when the unit has a valid GSM connection.
The Panic-key is active when the unit is awake, and if pushed
will attempt to acquire a GSM connection and If successful, a
Panic message will be sent and an outgoing voice call will be
established to a pre-determined emergency location.
Press and hold the red Panic-key down for approximately three (3) seconds to initiate
the following operating sequence:
9If the unit has a valid GPS connection, a message with a GMT time stamp and
the current GPS location along with the Panic-key event is transmitted.
9If the unit does not has a valid GPS connection a message with a time stamp
derived from the unit’s Real Time Clock, the last valid GPS location along with
the Panic-key event is transmitted.
9The unit initiates an out-going CALL event.
An out-going CALL event will be successful only if the
GuardTrax’s panic number has been pre-programmed by the
user via the addressed server.
A called party hanging up, or a User-key sequence of “22PPP”, or holding down the “1”
Hot-key terminates the out-going call at any time.
3.2.1 User-key Sequence
A User-key sequence is defined as a 5-key sequence and is not a Reserved-key
sequence, a Hot-key, or the Panic-key. The meaning of each User-key sequence is
defined by the user and has no meaning in the contexts of the operation of the unit.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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A key sequence must be completed within approximately two
(2) seconds to be valid. If after entering a key sequence a new
sequence is started in less than two (2) seconds, the former
sequence will be voided. After two (2) seconds, a valid key
sequence is confirmed by being flashed back to the user.
A valid User-key sequence will initiate one the following operations:
1. If the unit has a valid GSM and GPS connection, a GMT time stamp along with
the current GPS location and the User-key sequence is transmitted.
2. If the unit has a valid GSM connection but does not have a valid GPS
connection, a time stamp derived from the unit’s Real Time Clock along with the
last valid GPS location and the User-key sequence is transmitted.
a. If the unit did not previously have a valid GSM connection and now does,
it first sends a time stamped message with either the last valid GPS
location or the current GPS location (refer to 1 and 2 above) and then
sends any stored messages. A stored message is a stored GPS message
resulting from a previous dropped GSM connection.
b. If the unit does not have or cannot option a valid GSM connection, the
message is stored and will not be transmitted until a valid connection is
obtained.
3.2.2 Reserved-key Sequence
A Reserved-key sequence is defined as a 5-key sequence that is not a User-key
sequence or a Panic-key. Each Reserved-key sequence is reserved for unit operation
and is otherwise not available.
The Reserved-key sequences, perform unique system operations as follows:
9Key sequence “11PPP” will initiate the Forced-sleep mode.
9Key sequence “22PPP” will terminate a voice CALL event.
9Key sequences “33111”, “33222”, “33333” or “32333” will initiate an out-going
voice CALL event to pre-programmed terminal stations.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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Single key, Hot-key sequences when held for a minimum of three (3) seconds perform
specific functions. A list of hot-keys and there associated function is given in the
following table.
Function Response
1 Answer or Hang up call
2 Battery reserve status
3 Shut down unit (Forced-sleep)
P Panic
The number of key LEDs on when Hot-key “2” is held indicates battery reserve power.
Four (4) LEDs on indicated a reserve of between 75 and 100%; three (3) LEDs on
indicates a reserve of between 50 and 75%; two (2) LEDs on indicates a reserve of
between 25 and 50%; and one (1) indicates a reserve of < 25%
3.3 In-coming and Out-going CALL Processing
The NovaTracker GuardTrax unit has the ability to receive (in-coming) as well as initiate
(out-going) voice calls over a GSM network connection. Up to five out-going call
numbers can be stored (four reserved for Reserved-key sequences and one for the
Panic-key).
To process voice calls properly over the GSM network requires
a configured and active SIM card. The GuardTrax has a factory
installed active SIM card. The SIM card in the called unit must
have CALLER ID active and the calling party must not have
CALLER ID blocked for the GuardTrax in-coming call feature to
work properly.
3.3.1 In-coming CALL Sequence
1. When detecting an in-coming call, the GuardTrax unit’s GSM cell phone receiver
generates up to 5 ring signals, alerting the user, and then automatically opens up
the communication line with caller. Alternatively, the user can answer the call
once ringing starts by holding down the “1” key
2. The GuardTrax unit will also generate and transmit to the pre-programmed IP
address a message indicating a successful in-coming CALL was completed.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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3.3.2 Out-going CALL Sequence
The user presses the Panic-key or enters a Reserved-key sequence (e.g. the preset
values “33111”, “33222”, “33333” or “32333”) corresponding to the desired stored
telephone number.
1. The GuardTrax unit negotiates network call set-up;
2. The user hears ring back tone when a connection is established;
3. The call is connected when called party answers.
Called party hanging up or the user entering key sequence “22P” or pressing Hot-key “1”
terminates the out-going call.
3.4 Geo-fence
The GuardTrax unit can store and monitor up to 25 non-overlapping circular Geo-fence
regions. The user can configure, over-the-air (OTA), all 25 circular Geo-Fence regions.
A Geo-fence region is defined in miles by a center point latitude and longitude and a
radius defined in miles. The radius can range from less then one (1) mile to a maximum
of 999 miles.
3.5 Charge message
If an operational unit is placed into its battery charger base, an In-charger message will
be transmitted and the unit will continue normal operation while its battery is charged.
If a unit is removed from its battery charger base, an Out-charger message will be
transmitted and the unit will resume normal operation.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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4 GUARDTRAX TECHNICAL SPECIFICATIONS
4.1 GSM/GPRS Support
9GSM/GPRS Dual Mode Support (voice, data and SMS)
When out of GSM range data messages are stored. When back in GSM range stored
data messages sent in LIFO order. The unit can store up to approximately 3000 data
messages.
4.2 GSM/GPRS Modem Specifications
9Tri band operation
[850/1800/1900 MHz] for North American market
[900/1800/1900 MHz] for Rest-of-World (ROW) market
9GPRS multi-slot class 10
9Coding scheme CS1-CS4
9GPRS mobile station class B
9Compliant to GSM phase 2/2+
9RF Transmit Power:
Class 4 (2W) at EGSM 900MHz and GSM 850MHz
Class 1 (1W) at GSM 1800MHz and GSM 1900MHzt
4.3 GPS Engine Specifications
General
9Frequency: L1 (1575.42 MHz)
9C/A Code: 1.023 MHz chipping rate
9Average Tracking Sensitivity: -152 dBm
9Average Acquisition Sensitivity: -139 dBm
9Twelve (12) parallel satellite-tracking channels for fast acquisition and
reacquisition

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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4.4 Accuracy
9Position: Five (5) to fifteen (15) meters (under optimal conditions)
9Utilizes standard NMEA protocol
4.5 Environmental & Electrical Specifications
9Operating Temperature Range: -10°C (+14 F) to +40°C (+104 F)
9Humidity: 5% to 95% non-condensing
Vibration
90.008 g²/Hz (5 Hz to 20 Hz)
90.05 g²/Hz (20 Hz to 100 Hz)
9-3dB/octave (100 Hz to 900)
4.6 Power Consumption
9Unit Operating Voltage: nominal 3.6V DC rechargeable Li-Ion battery
9Current Drain:
Operational: 150 mA average; 1.6 A burst
Forced-sleep Mode: approximately 200 uA
9Battery Life: A fully charged unit will operate minimum of twelve (12) hours
depending on selected operating modes and battery capacity.
9Optional Charging Method: A separate battery charger is recommended. This
is in addition to the included cradle charger. The battery charger is useful for
charging extra battery and boast charging batteries that have discharged to zero
(0) volts.
4.7 Physical Specifications
9Assembly: Injection molded plastic weather resistant case with integrated
battery pack and carrying loop
9Weight: 6.4 ounces

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
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4.8 Accessories
Standard
9Bench top charger base with USB port for unit configuration set-up
9Quick release neck cord lanyard
92000 mAh re-chargeable Li-Ion battery
Optional
9Carrying case
9Battery charger
9Extra batteries
9Additional lanyard
9Ear bud & microphone
4.9 Interfaces
9Internal SIM card holder
9Integrated USB com & charger port

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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5 UNDERSTANDING THE LEDs
The GuardTrax’s three key LEDs and two status indicators, labeled GSM and GPS, are useful
in determining the state of the unit.
1. All LEDs are off for a unit in Forced (key “3”) or non-Motion sleep; light
movement or pressing and holding any single key will power up the unit. At
power-up and during any GSM transaction the GPS and GSM LEDs flash rapidly
indicating an event message is being sent.
2. User events can be entered and in-bound Calls answered when the status LEDs
have returned to a slow flash. At this point, the unit is operational and capable of
performing any of the operating events described above.
3. An entered user-key sequence will be acknowledged by the miming back of the
sequence followed by the three key LEDs flashing three times.
4. The GSM LED displays flashing GREEN if a GSM/GPRS connection is active
and flashing RED if the connection has been lost. To re-connect the unit must be
brought back into GSM network range.
5. The GPS LED displays flashing GREEN if a GPS connection has been
established and flashing RED if a connection cannot be established or has been
lost.
The GuardTrax will not accept key entry while the GSM
LED is flashing rapidly. Rapid flashing of the GSM LED
indicates a GSM cellular connection is being negotiated
and no other operation is possible until this transaction is
complete.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
13
6 KEY SEQUENCES
The GuardTrax unit communicates by sending events and receiving instructions from an
addressed server using IP protocol over a GSM network. As explained previously
events include time interval, geo-fence and key entry. This section provides additional
detail on key sequence events. Key-sequence events are subdivided into Out-going-Call-
keys, User-keys, Panic-key or Hot-keys. The user sequence length is five (5) keys, with
the Panic-key and Hot-keys being a single key input for user convenience functions.
Listed below are a summary of key-sequence events.
6.1 Panic and Hot-key Events
The Panic and Hot-keys are convenient single key inputs for performing common
GuardTrax events.
Function Event
1 Answer or Hang up call
2 Battery reserve status
3 Shut down unit (Forced-sleep)
P Panic
6.2 Out-going-Call-Key Events
The GuardTrax can store up to five (5) user selectable pre-programmed phone numbers.
Four (4) are accessible through reserved key-sequence events and one, through the
Panic-key event. By default the four (4) reserved out-going call events are accessed
through a reserved five (5) key-sequence as shown below.
Function Event
33111 Out-going Call #1
33222 Out-going Call #2
33333 Out-going Call #3
32333 Out-going Call #4
6.3 5-Key Sequence Events
All key-sequences that are not reserved for specific GuardTrax events are available for
use by the user. The definition of these sequences is totally user defined and has no

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
14
meaning in the context of any other GuardTrax event. For convenience the following
table provides a suggested definition for some of the available 5-key sequences.
5 Key Sequence Sequence Definition
11111 Nothing to report/All Clear
11211 Officer Down/Need Assistance
11311 Intruder/Unauthorized Person
11P11 Force Low Power Sleep
12111 Safety Hazard Reported
12211 Fire Hazard Reported
12311 Property Damage
13111 Door found open/ajar/broken
13211 Crime in progress
13311 Bomb Threat
21111 Burglary/Breaking and Entering
21211 Vandalism
21311 E.M.S Notified of emergency
22111 Client POC requires contact
22211 Civil/Domestic Disturbance
22311 Vehicle Accident
23111 Workplace Violence Threat
23211 Officer use of force
23311 Workplace accident
31111 Assault reported
31211 Power outage
31311 Burned out light
32111 Law Enforcement on Property
32211 Window damaged or broken
Table of 5-Key USER Sequences
5-key sequences not listed above are either reserved for specific unit functions or are
undefined. All key sequence events, user or reserved, are reported back to the
addressed server.

GUARDTRAX USER & OPERATING MANUAL
NovaTracker 11 Commerce Dr Cranford, NJ 07016 908 272 0114
Doc No: GT-400-003-02DoD
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FCC Compliance:
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna
2. Increase the separation between the equipment and the receiver
3. Consult the manufacturer or supplier for help
Changes or modifications made to this unit not expressly approved by NovaTracker
may void the FCC authorization to operate this equipment.