Novidan NoviOne RIC User manual

USER MANUAL
Novidan, Inc.
NoviOne RIC
Wireless
Contact:
763 205-3269
[e-mail]
DRAFT

Table of Contents
4 Hearing Aid Parts
5. Introduction and Battery Drawer functions
6. Installing the Battery
7. Inserting and removing the Hearing Aids
8. Fitting your hearing aids
9. Eartip and Dome Types
10. Adjusting the volume & Programs with Switch
11. Programs
12. Mobile App Controls
13. Audio Streaming & Bluetooth Connections
14. Replacing Batteries
15. Replacing Eartips/Domes
16. Maintanence and Care of Devices
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17. Cleaning Speaker and Eartips/Domes
18. Warnings
19. Wireless Information
23. Technical Specications
24. Troubleshooting
25. Service, Warranty & Repair
26. FDA Information

Hearing Aid Parts
4

Introduction
Congratulations on your new NoviOne RIC hearing aids! Below is a brief introduction to the
product and an explanation on how the hearing aids work. Delivered in this little hearing
package is a state-of-the-art set of digital signal processing features based on the latest
advances in hearing science. The product has been nely tuned by us to create an elite
listening experience. NoviOne was created for the Direct-To-Consumer market to deliver
pre-programmed hearing aids for adults with mild to moderate hearing loss.
Fully closed position is the ON position. When the battery drawer is in the fully closed posi-
tion with a functioning battery installed, it will power on and be ready to use.
The OFF position of the battery drawer is located between fully closed and fully open. It is
used to turn the hearing device OFF without allowing the battery to fall out of the device.
When the device is not in use, use the battery drawer handle to open the battery drawer
to the OFF position. This will avoid draining the battery and extend the battery life. This is
especially important to do before you go to sleep at night. It is acceptable to completely
open the battery drawer as well.
The OPEN (fully open) position should be used when changing the battery. In this position,
the battery is accessible for removal and replacement.
Off
On Open
Battery Drawer Functions
The battery drawer has three positions: ON (fully closed), OFF (partially open), and OPEN.
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Installing the Battery
Before using your hearing aids, a battery must be installed.
1. Using the battery drawer handle, open the battery drawer to the OPEN position.
2. Take a brand new #312 battery, remove the tab from the battery, and place the battery
into the battery drawer with the rounded side down into the battery drawer. The at
side of the battery should be up.
3. Push the battery drawer closed to the ON (fully closed) position by pressing on the
battery drawer handle past the rst click until the battery drawer is completely shut.
4. The hearing aid automatically powers on, after a ve second delay, when the
battery drawer is in the fully closed (ON) position. The start up default program is
Home and the volume will be at the midpoint.
Step 1
Remove brown tab
Step 2 Step 3
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Inserting and Removing the Hearing Aids
1. Place the hearing aid behind your ear and hold it in place.
2. Using the other hand if needed, gently insert the eartip/dome into your ear canal until
the cable rests against your head.
3. Ensure the eartip/dome is seated securely, all the way in your ear and the device is
resting comfortably behind your ear. The cable will prevent you from pushing the eartip/
dome into your ear too far.
Right and Left Device Indicators
The right device is indicated by the color red on the speaker.
The left device is indicated by the color blue on the speaker
Correct Incorrect
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Removing the Hearing Aids from Your Ears
1. Grasp the cable with your thumb and nger.
2. Gently pull the cable directly outward to remove the cable out
of your ear canal.
3. Remove the hearing aid from behind your ear.
Fitting Your Hearing Aids
For best results, the hearing aids should t properly on and in your ears.
Fitting Your Eartip/Dome:
First, check the t of your eartip/dome. Your hearing aids come preinstalled with the size
medium closed eartip/dome. In the box, you will nd size small, medium, and large eartip/
domes in both open and closed types (see pg 7 “Eartip/Dome Types” for details).
A properly t eartip/dome should feel stable and comfortable in your ear. It should be snug,
but should not feel tight.
If the eartip/dome backs out of your ear or moves inside your ear canal, try a larger size.
If you are experiencing feedback or whistling, try a larger size closed dome.
If the eartip/dome feels tight or causes discomfort in your ear, try a smaller size.
If the eartip/dome feels like it gets “stuck” when you insert the device, try a smaller size.
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Eartip/Dome Types
Your hearing aids come with two different types of eartips/domes: 1) open; 2) closed. Open
eartips/domes have airholes; closed domes have smaller openings. Your hearing aids
come preinstalled with the size medium closed domes.
Closed domes give fuller, richer sound. They allow for higher volume without feedback or
whistling.
Open domes may cause feedback or whistling in some ear canals, especially if you turn up
the volume. However, they can help keep your ear from feeling “plugged.”
• If your ear feels “plugged,” try the open dome.
• If sounds are loud or “boomy,” try the open dome.
• If sounds aren’t loud enough, try the closed dome.
• If you are experiencing feedback or whistling, try the closed dome. If you are using a
closed dome and still experiencing feedback, try a larger size closed dome (see pg 6
for details)
• If sounds are “tinny,” try the closed dome.
In addition to selecting the correct dome type, you will need to ensure you have selected
the right size dome for your ear. See pg 6 “Fitting Your Eartip/Dome” for details.
Closed Open
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Fitting Your Cable
Next, you should check the t of the cable. Your hearing aids come preinstalled with the
size medium cable. The size medium cable ts most ears.
Your cable should lie at against your face with the hearing aid resting comfortably over the
top of your ear. See pg 5 for correct placement of the hearing aid on your ear.
You may need a larger size cable if: 1) the hearing aid falls forward off your ear; 2) the
cable feels tight or pulls along the front of your ear.
You may need a smaller size cable if: 1) the hearing aid falls backward off your ear; 2) the
hearing aid is loose on your ear and moves when you shake your head or open and close
your mouth.
Call customer service to order a different size cable: [phone]
Adjusting the Volume & Programs with the Rocker Switch
The rocker switch is used to change the volume and programs of the device.
Volume Control
To increase the volume, press and release the top switch quickly. To decrease the volume,
press and release the bottom switch quickly. A tone/indicator will sound when the volume
changes. A triple beep or voice indicator will play when the minimum/maximum volume
has been reached. The volume will reset to “Midpoint” when the hearing aid is turned on.
The volume control is adjusted via ear-to-ear synchronization; adjusting the volume on one
hearing aid will automatically adjust the other hearing aid.
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