NRI Currenza C2 User manual

National Rejectors, Inc. GmbH • Zum Fruchthof 6 • D-21614 Buxtehude
Phone: [phone] • Fax: [phone] • E-mail: [email protected] • Internet: www.nri24.com
Technical Documentation
11.08 JMo/Schn/Roe
Edition 1.1
KA.C2SA-EN
Coin changer
Short reference guide for service work

3
National Rejectors, Inc. GmbH, Buxtehude
TABLE OF CONTENTS
SRG – c2service work
Table of contents
1 About this short reference guide 5
Text conventions 5
Additional technical documentation 6
2 Work on the change tubes 7
Displaying the current coin stocks in the tubes (inventory) 7
Giving out single/several coins 8
Giving out single coins 8
Giving out several coins after another 9
Emptying tube cassette 9
Emptying all change tubes up to certain filling level
(float level) 10
Refilling change ... 11
... by inserting coins into the changer 11
c2blue/c2white/orange 12
c2green 13
... by filling the tube cassette direct ... 15
... with non-counted coins 15
... with counted coins (float level) 16
Optimising coin movement in the tubes 20
Open Coin Manager 20
Comparing in and out of tube coins 21
Analysing the coin movement in the tubes and set
tube parameters optimally 22
3 Token configuration 23
Teaching token in a coin channel 23
Configuring the token taught for free vend or payment
(BDV/Executive only) 25
Configuring token values 25
Configuring free vend token 27
Erasing token configuration 28

4National Rejectors, Inc. GmbH, Buxtehude
TABLE OF CONTENTS SRG – c2service work
4 Firmware update 29
Displaying current firmware versions 29
Updating firmware 30
Downloading new firmware and FW update
PC application from the internet 30
Installing HenriFlash 30
Loading new firmware in HENRI 31
Installing new firmware in the coin changer 32
5 Audit (option) 33
Checking audit data with HENRI 33
Which audit data is recorded and in what structure? 33
General data 34
Vends 34
Flow of money 35
Displaying audit data 38
Reading out audit data using the IrDA interface 39
Printing out audit data using a mobile printer 40
6 Readout of statistical data 41
Reading out statistical data from the currenza c241
Erasing statistical data from HENRI memory 42
Index 44

5
National Rejectors, Inc. GmbH, Buxtehude
ABOUT THIS SHORT REFERENCE GUIDE
SRG – c2service work
1 About this short reference guide
This short reference guide provides all information about
• displaying current tube levels/counters (inventory).
• paying out single coins or emptying/filling tubes.
• displaying change flow in the tubes.
• analysing change flow and setting tube parameters optimally
depending on analysis
• teaching tokens
• updating firmware
• checking optional audit data
• reading out statistical data
What to do with malfunctions? This question is answered in the
separate short reference guide about diagnostics and
troubleshooting.
This short reference guide does not describe the whole
functional range of the coin changer currenza c2or HENRI
setting module. In order to be able to use the whole functional
range of the devices safely as well as to configure all possible
functions, all short reference guides for the NRI changer
currenza c2and HENRI setting module must be read carefully
(PDF download at www.nri24.com).
Text conventions
To make it easier for you to navigate within these instructions and to operate
the devices, the following accentuations were made in the text:
Safety instructions, which you must observe in order to protect
operators and equipment.
Notes, which you must observe in order to protect the
environment.
Special notes, which are to facilitate the use of the devices.
At the beginning of a chapter you will find a short "guide", which
summarises the content of the chapter.

6National Rejectors, Inc. GmbH, Buxtehude
ABOUT THIS SHORT REFERENCE GUIDE SRG – c2service work
1 2 3 ... Requests to perform an action are numbered in another typeface.
DISPLAY TEXTS are set in small capitals.
BUTTONS and MENU ITEMS are shown in bold capitals.
[1/2] Reference to a figure. The number before the slash refers to the
figure number, the number behind the slash to the item number
within the figure.
Additional technical documentation
Apart from the short reference guide you already have, there is further
documentation for the currenza c2and setting module, e.g. about
configuration. All product descriptions are available in a compressed PDF
format at www.nri24.com ( Download).

7
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
2 Work on the change tubes
In this chapter you will learn how to
• display the current tube counters/levels (inventory)
• pay out single coins
• empty the change tubes (completely/up to a certain filling level (float
level))
• fill the change tubes
• optimise the change movement in the tubes
Displaying the current coin stocks in the tubes (inventory)
To display the current total stock and the number of coins in the individual
tubes:
1Connect c2green/white/orange with HENRI setting module (plug
HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.
2Press MENU key.
You enter the main menu:
3Press Bkey.
First of all the INVENTORY screen displays the tube combination of the
cassette installed:
After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:

8National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
The security stock per tube possibly configured is not displayed
(cp. separate configuration short reference guide).
Pressing the inventory key A, B, C, D, E, or Fbriefly would now pay out single
coins and holding down the key would pay out several coins one after
another from the appropriate tube. The coins will stop being paid out if you
press any other inventory key A–F. (Cp. next section)
4Use MENU key to return to the main menu.
Giving out single/several coins
Coins can be given out either using the menu item INVENTORY (see section
"Displaying the current coin stocks in the tubes (inventory)" in this chapter)
or if you have a c2blue or green also using the inventory keys A–F direct,
provided that no menu has been selected:
For testing the coin return or acceptance coins can be paid out either
individually or one after another. For this the internal keys A–F apply to the
tubes A–F.
If the changer is configured in such a way that the inventory keys
are disabled, the keys cannot be used. Either the device is set up in
such a way that the keyboard can be enabled using the VMC (MDB
and BDV VMCs only), or the keyboard must first be activated using
the menu (see separate configuration short reference guide).
Giving out single coins
To give out tube coins individually, simply press the corresponding inventory
key. One coin will be given out each time the key is pressed.

9
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
Giving out several coins after another
To give out several tube coins:
1Hold down the corresponding key A–Ffor approx. five seconds.
The tube gives out several coins.
2Press any other key A–F.
The coins will stop being paid out.
Emptying tube cassette
In order to empty all change tubes completely e.g. before transport, for
repairs, or in case of an inventory:
1Connect c2green/white/orange with HENRI setting module (plug
HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.
2Press MENU key.
You enter the main menu:
3Press Ckey to open the SERVICE menu:
4Use Bkey "down-arrow" to select menu item EMPTY TUBES:
5Press OK key to empty all tubes of the cassette.
The tube counters are reset.
6Use EXIT key to return to the main menu.

10 National Rejectors, Inc. GmbH, Buxtehude
WORKONTHECHANGETUBES SRG – c2service work
Emptying all change tubes up to certain filling level (float
level)
If a float level is configured for each change tube, the change tubes can be
emptied up to the number of tube coin set in the float levels. (Cp. separate
configuration short reference guide)
To empty all change tubes up to the float level:
1Connect c2white/orange with HENRI setting module (plug HENRI
RJ-45 connector into coin changer socket in the upper right hand
corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.
2•c
2blue/white/orange: Press MENU key.
You enter the main menu:
Press Fkey to activate the FILLING MODE.
First of all the DISPLAY SHOWS the tube
combination of the cassette installed:
After a short period of time the screen
shows on the one hand the value of the
whole cassette contents and on the other
hand the counter of each tube:
•c
2green: Press -key.
The flashing of the green LED (c2green only) shows that the coin
changer is no longer in operating mode, but in filling level mode.
3Hold down the Bkey for approx. three seconds.
All tubes will automatically be emptied up to the configured float level.

11
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
Refilling change ...
The coin changer can be provided with change either by inserting the tube
coins when the empty tube cassette is installed, or you remove the empty
tube cassette and fill the cassette direct.
... by inserting coins into the changer
In many cases, the VMC also offers a filling function. In that case,
this filling function should be used, due to the fact that the VMC
may not be able to accept the filling level of the changer.
If the cash-box is not empty, it must be emptied now, because the coins
directed to the cash-box will not be counted.
The cash-box does not need to be emptied, if the changer has been
set so that only coins to be sorted into tubes are accepted and
cash-box coins are inhibited when the tubes are being filled
(see separate configuration short reference guide).
In order that the coin changer can count the inserted tube coins for audit and
inventory purposes the coin changer must be filled in the tube filling mode.
Activating this mode differs depending on the coin changer model:
•c
2blue using menu
•c
2green using keyboard
•c
2white/orange using HENRI
Please read the section designated for your coin changer.
As the exact coin number is registered the automatic tube counter
correction, which adapts the tube counter readings after each coin
acceptance and payout to the measurements of the filling level
sensors, must not be active (see separate configuration short
reference guide).
If you remove and completely empty the tube cassette before
refilling it, the "automatic tube counter correction" and the
"tube counter correction to zero" must be activated, so that
the tube counters will be reset before the filling process.

12 National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
c2blue/c2white/orange
1Connect c2white/orange with HENRI setting module (plug HENRI
RJ-45 connector into coin changer socket in the upper right hand
corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.
2Press MENU key.
You enter the main menu:
3Press Fkey to activate the FILLING MODE.
First of all the DISPLAY SHOWS the tube combination of the cassette
installed:
After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:
4Insert coins individually.
The display shows the tube the inserted coin has been sorted to:

13
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
The corresponding tube counter counts the coins accepted. The
tubes are full when the
• full sensor is covered,
• configured filling level limitation has been reached or
• configured float level has been reached.
(Cp. separate configuration short reference guide)
Now the tube coins inserted will, depending on each setting, either no
longer be accepted and directed into the return area, or they will be
accepted and directed into the cash-box.
5Use EXIT key to return to the main menu.
When inserting the first coin into each tube, make sure the coin lies
flat inside the tube (cp. separate configuration short reference guide,
reference "security stock").
It is possible that the coin changer/HENRI
displays a lower change stock in the
operation mode than in the filling mode: In
this case the coin changer is set so that
the tube counter readings are transmitted
to the VMC without security stock
(see separate configuration short
reference guide).
c2green
1Press -key.
The flashing of the green LED shows that the coin changer is no
longer in operating mode, but in tube filling mode.
2Insert tube coins.
The corresponding tube counter counts the coins accepted, and the
changer sorts the respective coin into its configured tube: either until
the
• full sensor is covered,
• configured filling level limitation has been reached or
• configured float level has been reached.
(Cp. separate configuration short reference guide)
Now the tube coins inserted will, depending on each setting, either no
longer be accepted and directed into the return area, or they will be
accepted and directed into the cash-box.
When inserting the first coin into each tube, make sure the coin lies
flat inside the tube (cp. separate configuration short reference guide,
reference "security stock").
Tube filling level message
with security stock
Tube filling level message
without security stock

14 National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
If all tubes are full:
3Press -key again.
The green LED lighting up shows that the changer is no longer in
tube filling mode, but back in operating mode.
If no coins are inserted in a 30-second time period, the changer
returns to operating mode, without the -key being pressed again.

15
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
... by filling the tube cassette direct ...
You can also remove the empty tube cassette and refill it direct. Or you have
filled a replacement cassette beforehand and only replace the empty
cassette on site. For audit and inventory purposes either:
• the automatic tube counter correction must be active or
• the coins must be counted, this number of coins must be configured
as float level per tube, the automatic tube counter programming must
be active and the automatic tube counter correction must be
deactivated.
(Cp. separate configuration short reference guide)
... with non-counted coins
1Remove empty tube cassette:
• Lift lever (Fig. 1, A).
• Pull cassette straight out of the housing guides to the
front (Fig. 1, B).
2If necessary, fill tube cassette.
3Reinstall full (replacement) tube cassette:
• Insert cassette in upper and lower housing guides
(Fig. 1, B).
• Push cassette into the housing.
• Press cassette down and let it engage in the upper and
lower housing guides (audible click) (Fig. 1, C).
As you fill the cassette with no particular number of coins which
could be counted or registered by the coin changer, the automatic
tube counter correction must be active. It adapts the tube counter
readings after each coin acceptance and payout to the
measurements of the filling level sensors (cp. separate configuration
short reference guide).

16 National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
Fig. 1: Removing and reinstalling the tube cassette
AB C
... with counted coins (float level)
If the change tubes are supposed to always be filled with a certain
number of coins, this number of coins (float level per tube) as well
as the automatic tube counter programming must be set in the coin
changer. These settings ensure for audit and inventory purposes
that the tube counters are set to the float level automatically when
exchanging the tube cassette.
The tube cassette must be exchanged or filled in the tube filling
mode. Activating this mode differs depending on the coin changer
model:
•c
2blue using menu
•c
2green using keyboard
•c
2white/orange using HENRI
Please read the section designated for your coin changer.
1
2
3

17
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
c2blue/white/orange
1Connect c2white/orange with HENRI setting module
(plug HENRI RJ-45 connector into coin changer
socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and
displays the current change stock if there is no error.
2Press MENU key.
You enter the main menu:
3Press Fkey to activate the FILLING MODE.
First of all the display shows the tube combination of the cassette
installed:
After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:
4Remove empty tube cassette:
• Lift lever (Fig. 1, A).
• Pull cassette straight out of the housing guides to the front
(Fig. 1, B).
The tube counters are set to the configured float levels, and the
float levels (number of coins to be filled) are displayed.
5If necessary, fill (replacement) tube cassette with number of coins
set in the float level per tube.
1
2
3

18 National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
6Reinstall full (replacement) tube cassette:
• Insert cassette in upper and lower housing guides (Fig. 1, B).
• Push cassette into the housing.
• Press cassette down and let it engage in the upper and lower
housing guides (audible click) (Fig. 1, C).
7Use MENU key to return to the main menu.
The automatic tube counter correction must be deactivated so that
the accurately set tube counters will not be corrected according to
the filling level sensors.
It is possible that the changer/HENRI
displays less change available in the
operating mode than in the filling mode: In
this case the coin changer is set so that
the tube counter readings are transmitted
to the VMC without security stock
(see separate configuration short
reference guide).
c2green
1Press -key.
The flashing of the green LED shows that the coin changer is
no longer in operating mode, but in tube filling mode.
2Remove empty tube cassette:
• Lift lever (Fig. 1, A).
• Pull cassette straight out of the housing guides to the front
(Fig. 1, B).
The tube counters are set to the configured float level.
3If necessary, fill tube cassette.
4Reinstall full (replacement) tube cassette:
• Insert cassette in upper and lower housing guides (Fig. 1, B).
• Push cassette into the housing.
• Press cassette down and let it engage in the upper and lower
housing guides (audible click) (Fig. 1, C).
5Press -key again.
The green LED lighting up shows that the changer is no longer in
tube filling mode, but back in operating mode.
1
2
3
Tube filling level message
with security stock
Tube filling level message
without security stock

19
National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES
SRG – c2service work
The automatic tube counter correction must be deactivated so that
the accurately set tube counters will not be corrected according to
the filling level sensors.
It is possible that the changer reports less change than refilled: In this
case the coin changer is set so that the tube counter readings are
transmittedto the VMCwithout security stock(see separate configuration
short reference guide).

20 National Rejectors, Inc. GmbH, Buxtehude
WORK ON THE CHANGE TUBES SRG – c2service work
Optimising coin movement in the tubes
The coin changer currenza c² supports you in setting the tube parameters
optimally, i.e. it provides analyses guaranteeing that the tube cassette not
only collects as much cash as necessary but also as less as possible
depending on the installation site. The c² Coin Manager places different
functions at your disposal:
• Comparing in and out of tube coins
• Analysing coin movement in the tubes
• Setting tube parameters optimally
Open Coin Manager
1Connect c2green/white/orange with HENRI setting module (plug
HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.
2Press MENU key.
You enter the main menu:
3Press Ckey to open the SERVICE menu:
4Press B key "down-arrow" to select submenu COIN MANAGEMENT.
5Use OK key to confirm your selection:
You may proceed with the above-mentioned functions from this submenu: