Shopstuff CS209 User manual

Updated 02/10/17 for the new 2018 model
Coin Sorter
CS209
Guide
An electronic version of this document can be downloaded from the CS209
product page at www.shopstuff.co.uk

2
Contents Page
Page 3-4 ………………...Why Buy Guide
Page 5……..………Warranty Information
Pages 6-7………Completed Test Results
Pages 8-12……………..…….Instructions
Pages 13-15………………...Maintenance

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CS209 Coin Sorter
The coin sorter everyone has been waiting for!
Fast mixed coin sorter capable of counting, sorting and batching up to 450+
coins per minute. With steel sorting disk suitable for everyday use.
In 2007 we had the first prototype of this coin sorter but were not happy with
some aspects of the internal workings so after three different prototypes and
exclusive internal design changes completed solely for Shopstuff Ltd we are
now able to make this machine available for the UK market.
So that you know you are buying a true Shopstuff CS209 coin sorter either
from shopstuff or one of our authorised agents, ask your supplier the
following.
1. Does the coin sorter being supplied have a blue keyboard and not a
white or silver one, the blue keyboard signifies the latest UK software
and version 3 LCD display with increased fuse capacity.
2. Does the coin sorter being supplied when first switched on come up
with GBP on the display, this is another indicator of the latest UK
software.
3. Does the coin sorter being supplied have an internal memory allowing
you to open the top cover and the coin count to be retained on the
display.
4. Does the machine being supplied have a non-reset memory allowing
the operator to see total amount of coins counted for a given period.
Allowing the operator to check warranty conditions.
5. Does the CS209 being offered have white coin pots and not white.
6. Does the CS209 have an off white thumb screw on the top of the
sorting disk and does not have screws around the outer edge.
If your supplier can not answer Yes to all six of these questions you are
probably not buying a genuine Shopstuff Ltd designed and tested machine. If
unsure please phone us on 08456 44 2210 where will be able to confirm if the
company you are purchasing from is approved by us.

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The CS209 is NOT suitable for any foreign, commemorative, damaged coins.
Putting these types of coins into the machine may cause damage and
therefore invalidate any warranty claim. If you believe it is possible that foreign
coins may be put into the sorter, it would be worth considering a coin sorter
with coin verification such as the CS730.
If you are unsure if this coin sorter is suitable please phone us - we will be
happy to discuss your requirements and suitability in detail.
We also offer a hire before you buy scheme, this allows you to hire the
machine for a period of time to find out if the coin sorter is suitable for your
requirements, if not the machine is simply returned and the cost of the hire
stands, if the machine is suitable then the hire machine is returned and the
charge for the hire taken from the cost of the new machine.
To assist you further we have included in this document the test results,
warranty information and full instructions on the use of the machine, again we
strongly recommend this is read before committing to purchase.
Searching www.youtube.com for CS209 coin sorter will also bring up a basic
video showing the machine in operation and how to spot a genuine CS209
coin sorter.

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CS209 Coin Sorter Warranty Information
We offer the CS209 coin sorter and counter with a 300,000 coin or twelve
month warranty (whichever comes first) with an expected average monthly
usage of up to 25,000 coins.
The warranty is offered on a fair usage policy meaning we would not expect to
receive a CS209 back that has counted 100,000 coins after just one month of
ownership; however, we allow a 10% per calendar month over usage without
affecting your warranty to account for seasonal fluctuations in usage up to the
warranty limit. We have this in place to insure that customers have selected
the correct machine for their requirement and that a machine with a higher
capacity or with coin verification and off sort would not better suit your needs.
Please phone us on 08456 44 22 10 if you are unsure on the correct machine
to purchase.
What your warranty covers:-
Labour, parts & UK mainland delivery back to you
What’s not covered:-
•Warranty claims caused by customer not following the CS209 cleaning
requirements. Machines returned that simply need cleaning or a coin
jam cleared will incur a £25+vat charge + carriage back.
•Coin Jams and damage caused by damaged sterling or foreign coins.
•Exceeding your monthly fair usage by 10% from point of purchase.
•Consumable plastic, foam and rubber spinning disk, which should be
replaced at very minimum every 100000 coins counted. Press 0 & 9
together to view current total.
•Cost of sending the machine back to us however we cover the basic
cost of returning the machine to you after an approved repair (Over
water and highlands return fees incure a small additional charge.
We will endeavour to inspect and if necessary repair and send back any
returned machines to the address or the returns form within 11 working days
of receiving it.
To return a machine simply contact us by e-mail - a returns form will be sent
to you by return, simply fill this in and return with the machine to us for repair.

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Test Results for Coin Sorter CS209 carried out 01/10/2015 by CR.
Reason for testing: To test and find any weakness present in new 2016 model CS209 coin
sorter with the new modification design and implemented exclusively for us.
Test coins: UK sterling pre-checked for damaged or foreign coins.
592 coins in total each count completed over a 3 hour period, testing to be completed over 20
batch runs with total coins counted 11840 coins in a three hour period.
Count
Number
Auto Jams
Cleared
Auto Jams
Not cleared
Count 100%
Correct
Count error
1
0
0
Y
2
1
0
Y
3
0
0
Y
4
0
0
Y
5
0
0
Y
6
0
0
Y
7
0
0
Y
8
0
0
Y
9
0
0
Y
10
1
0
N
1 x 10p over
11
0
0
Y
12
0
0
Y
13
0
0
N
1 x 2p coin over
14
0
0
Y
15
0
0
Y
16
0
0
Y
17
1
0
Y
18
0
0
Y
19
0
0
Y
20
0
0
Y
Total coins
counted 11840
3
0
18/20
Total 2
Total coins counted 11840 with a total of 2 coins missed or not counted, a rate of just 0.02%.
Recommended fair usage to equal counts of 6,000 coins per week (25,000 per month or
300,000 per calendar year).
Speed Test
Manufacturer claims 600 coins per minute; we tested over a 30 second period with a
preloaded machine of full UK sterling mixed coin type. Running the same speed test 10 times.
We averaged over these test a count speed of 450 coins per minute. This could be increased
to 600 coins with ease if all UK coins were of equal thickness and shape, Euro version of this
machine with different sorting place runs at 530+ coins for this sole reason.
Wear and Tear
After testing the machine was dismantled to inspect for any premature ware, none was found
however it would be prudent to explain in the instructions as to how the customer should
maintain the machine to prolong life and optimal performance. I would also recommend that
the foam/plastic internal spinning disk be seen as a consumable and should be replaced after
approximately 100000 coins counted to ensure consistency of counting.

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Test result Mis-counts.
As with any coin sorter, regardless of cost, miss-counts and jams are always going to occur
due to the thickness and shape of UK sterling coins. In our test the CS209 miscounted just 2
coins out of 11840, we noted that the coins miss-counted were all of the larger type coins. We
then discovered than when we reduced the amount of 2p’s being counted from 80 to the
standard UK bank bag of 50 we could not replicate the problem, this has lead us to believe
that the larger coins stack differently in the pots causing a larger pile to develop quicker and
therefore the possibility of a coin “bouncing” back up off the top of a large pile and into the
path of the count sensor causing to mis-read an extra coin. Care should be taken that batch
quantities are not set to high for large diameter coins.
Conclusion.
A well design and constructed coin sorter and batcher that will fit well into the market place as
there is nothing currently available with this speed and robustness and clearly in some cases
match performance and suitability of the considerably more expensive CS730.
This machine should in no way be compared to the CS205 which is purely designed for light
use. The features of the bonnet clearing system alone put it head and shoulders above this
machine. Based on construction and design and market positioning I would recommend a
competitive price to be circa £600.00 + vat.
As with any coin sorter regardless of price, mis-sorts and batching mistakes are always
possible and I would also recommend that a customer purchases either a Safescan 6165 or
Volumatic Count Easy to accompany the coin sorter as this would further speed up banking
and this would instantly spot any occasional miss-sorts before being put forward for banking
as shown in the test results.
I would recommend the CS209 to be suitable for clients counting up to 25000 coins per month
in smaller daily batches of around 1000 coins.

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Instructions.

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Specification
Ambient Temperature -0˚C - 40˚C
Ambient Humidity- 30 - 80%
Hopper Capacity - 900 Coins Max
Individual Tray capacity 1 - 100 coins
Batch Preset -3 Digits LCD
Counting Number Display -7 Digits LCD
Power Source –AC220V/50HZ or AC110V/60HZ
Power Consumption-50W Maximum
Dimensions-330mm x 330mm x 255mm
Net Weight - 4.6KG
Counting Speed-450+ Coins per Minute
Key Features
Counts up to 450 coins per minute
Hopper Capacity approx 900 coins
8 denomination coin trays with a maximum capacity of 100 coins per tray
(Dependent on denomination size)
Can count and save up to 4 counts—4 memories
Batch set facility—set the machine to stop each time a denomination reaches
its maximum bank standard bag limit—i.e. 20 x £1 or 50 x 2p
Machine opens up for easy maintenance and access to cleaning
Not suitable for foreign objects, coins or damaged currency
LCD display with full count information on one screen—no need to toggle
through settings
Warranty 12 months or 300,000 coins dependent on which comes first.

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4. Batching
To set up batch mode firstly press the “SET” key. Then press the relevant
number from 1-8—each number represents a denomination 1 is equal to 5ps
2 is equal to 1ps and so on in coin size order £2 being number 8.
Then to preset the denomination 1-8 you wish to batch—key in the number
you wish the machine to stop at IE 20 x £1.00 or 20 denomination number 4.
Press the “SET” key to store the batch setting and then repeat above if you
want to set the batching for another coin or press “START” to begin your
count. If batching is not required then set each batch number to the maximum
capacity for each tray as shown below, this will stop any overfilling of the pots
and possible miss-sorts and damage to the machine.
ABOVE IS THE RECCOMMENDED MAXIMUM AMOUNT OF
COINAGE WHICH WILL FIT INTO EACH TRAY –DO NOT
OVERFILL THE TRAYS AS THIS COULD DAMAGE THE
MACHINE OR CAUSE OVER MIS-COUNTS
Tray
Number
1
2
3
4
5
6
7
8
Denomina
tion
5p
1p
20p
£1
10p
2p
50p
£2
Maximum
ideal
capacity in
each tray
100
100
50
50
50
50
30
30

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5. Memories
To memorize a count either during a count or after a count press the “SAVE”
key and then 1, 2, 3 or 4 (each number representing a memory)
To view a saved count press the “SAVE” key once more then press number 5,
6, 7 or 8 to view the saved count or counts.
Pressing “5” brings up count number 1, “6” brings up count number 2,
pressing number “7” will bring up saved count number 3 and pressing “8” will
recall count number 4.
Your machine will now have sorted and counted each denomination into each
tray.
Your full count details will be displayed on the LCD display for you to record.
6. Error diagnosing
To optimize performance and avoid invalidating your warranty only sterling
coins should be entered into the hopper –and care should be taken not to
enter any other foreign object or foreign coin into the machine.
THIS MACHINE WILL ONLY COUNT STERLING COINS!

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When counting if the letter “E” appears on the left hand side of the LCD
display and a loud buzzing sound occurs, there is machine error —this is
usually caused by damaged or foreign coins or objects other than coins
jamming the machine that may have entered the machine mixed with the
coins.
1. Firstly try pressing the “START” button twice so as the machine can
reverse and try to dislodge any jammed coins.
2. If this does not work for you, Un-plug the machine from the wall, and make
sure that ALL coins have been removed from the top hopper.
3. Open the machine by pressing the small grey square button on the front of
the machine and check for any jammed coins or possible foreign objects such
as a paperclip or even excessive dirt on the round black disc.
4. Close the machine and power back up. The machine will reset itself and
clear the jam. If this procedure does not clear the jam then you may have to
remove the internal centre disk, instructions on how to do this can be found in
the maintenance & cleaning instructions.
It is strongly recommended that the count is re-started as coins may have
been forced into the wrong collection pots when the machine has tried to clear
itself.
Sometimes coins will form a “BRIDGE” across the hopper causing the coins to
stop feeding. If this happens simply move some coins in the hopper this will
cause the coins to resettle and counted will automatically start feeding again.
Please note that failure to operate the machine in the way advised within
these instructions may invalidate your warranty and costs may be issued for
repairs carried out on a returned machine due to operator use and not
following the instructions carefully. Do not over fill coin trays otherwise this
may damage the machine.

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Coin Sorter CS209 Routine
Maintenance
All coin counting and sorting machines need routine cleaning due to deposits
and dirt bought in to the machine by the coins it is counting. You only have to
look at your hands after handling coins to realise how dirty coins actually are.
We recommend that basic cleaning is carried out after each use and full
cleaning procedure is carried out approximately every 20,000 coins counted.
This procedure also explains how to clear jammed coins that will not auto
clear.
Basic Maintenance
1. Use anti static foam cleaner to clean down outer cases.
2. Open top lid and using paint brush out of machine coin dirt.
3. Check there are no coins left inside machine.

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Full Maintenance and manually clearing a coin jam.
1. Complete basic maintenance.
2. Open lid and remove consumable sorting disk by removing the centre
thumb screw.
3. Brush metal sorting disk and gently vacuum foam underside of plastic
disk, checking for holes or damage to the underside of the disc at the
same time.

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4. Gently brush all LED count sensors.
Clean out coin collecting pots with anti-static foam cleaner.
Never put any type of oil into the machine as the dirt will stick to the oil and
cause friction damage.
All maintenance must be carried out with the machine switched off and
unplugged from the wall.
All pictures and text in this document are property of Shopstuff Ltd and
should not be copied or duplicated without the express permission of
Shopstuff Ltd