Observint N4 User manual

N4, N8, N16, N32 Embedded Network Video
Recorder User Manual
Products: N4, N8, N16, N32 Network Video Recorders
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
RS_N4-8-16-32_V8.1.0_RM
190312

ii www.Observint.com
About this manual
This manual supports the N-series Network Video Recorders (NVRs). It describes usage of the startup Wizard, and the parameters
used in the embedded rmware screens. It also includes a basic approach to accessing the NVR across an Ethernet network and via
the smartphone app HDVision Mobile.
LEGAL NOTICE
Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of
specic Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Distributing, copying, disassembling, reverse compiling, reverse engineering, and exporting, in violation of
export laws, the software provided with Alibi video recorders is expressly prohibited.
Observint makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and / or audio signals of others without their knowledge and / or consent.
We encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and / or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to
Google Permissions. Apple, iPhone,iPod touch, and iPad are registered trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than
its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Observint Technologies.
© 2019 by Observint Technologies. All Rights Reserved.
15505 Long Vista Dr, Suite 250, Austin, TX 78728
For Sales and Support, please contact your distributor.

iiiN4, N8, N16, N32 NVR V8.1.0 User Manual
TABLE OF CONTENTS
Table of Contents
SECTION 1 Systems Overview...................................................................1
1.1 Using the mouse.....................................................................3
SECTION 2 Initial Setup........................................................................6
2.1 Activation...........................................................................6
2.2 Using theWizard for initial conguration ................................................8
SECTION 3 Channel - Live Display ..............................................................19
3.1 Live display ........................................................................19
3.2 LiveView screen controls .............................................................23
3.2.1 Channel - Live screen............................................................23
3.2.2 Channel - Channel menu ........................................................23
3.2.3 Channel - Protocol Manage menu.................................................24
3.2.4 Channel - Live menu ............................................................25
3.2.5 Channel - Image Control menu ...................................................27
3.2.6 Channel - PTZ menu ............................................................28
3.2.7 PTZ control panel ...............................................................28
3.2.8 Channel - Privacy Mask menu ....................................................29
3.2.9 Channel - Motion menu .........................................................30
3.2.10 PIR ...........................................................................32
SECTION 4 Record ...........................................................................35
4.1 Encode ............................................................................35
4.2 Record ............................................................................36
4.2.1 Record Schedule................................................................37
SECTION 5 Alarm Conguration ...............................................................39
5.1 Motion alarm handling ..............................................................39
5.2 PIR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
5.3 IO alarm menu .....................................................................41
5.4 PTZ Linkage alarm menu.............................................................41
5.5 Exception ..........................................................................43
SECTION 6 Network Conguration .............................................................44
6.1 General settings ....................................................................44
6.1.1 PPPoE settings .................................................................45
6.1.2 Port Conguration ..............................................................46
6.2 DDNS settings ......................................................................46

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TABLE OF CONTENTS
6.3 Email setup ........................................................................48
6.3.1 Email Schedule.................................................................49
SECTION 7 Device Conguration ...............................................................50
7.1 Disk...............................................................................50
7.1.1 Disk Group ....................................................................52
7.1.2 S.M.A.R.T. data .................................................................52
7.2 Cloud settings ......................................................................53
SECTION 8 System Settings ...................................................................55
8.1 General settings ....................................................................55
8.1.1 Date and Time .................................................................55
8.1.2 Output Conguration ...........................................................58
8.2 Multi-User setup....................................................................60
8.3 Maintenance .......................................................................64
8.3.1 Log...........................................................................65
8.3.2 Load Default ...................................................................66
8.3.3 Upgrade ......................................................................67
8.3.4 Parameter Management ........................................................67
8.3.5 Auto Reboot ...................................................................69
8.4 IP Camera Maintain .................................................................69
8.4.1 Upgrade ......................................................................69
8.4.2 Load Default ...................................................................70
8.4.3 Reboot IPC ....................................................................71
8.5 Information ........................................................................71
8.5.1 Channel Information ............................................................72
8.5.2 Record Info ....................................................................72
8.5.3 Network Status.................................................................73
SECTION 9 Search, Playback, Backup and Tags ...................................................74
9.1 Using Search Features ...............................................................74
9.1.1 Search, Playback and Backup video................................................75
9.1.2 Event Search, Playback and Backup................................................78
9.1.3 Event Playback Control ..........................................................79
9.1.4 Sub-periods Playback ...........................................................80
9.1.5 Smart Search and Playback ......................................................81
9.1.6 Smart Search Area ..............................................................81
9.1.7 Tags ..........................................................................83

vN4, N8, N16, N32 NVR V8.1.0 User Manual
TABLE OF CONTENTS
SECTION 10 Remote Login .....................................................................87
10.1 System Requirements ...............................................................87
10.2 Remote login.......................................................................87
10.2.1 Remote login with Surveillance Plugin installation ..................................88
10.3 Live screen .........................................................................90
10.4 Playback screen.....................................................................92
10.5 Remote Settings ....................................................................93
10.6 Local Settings ......................................................................94
SECTION 11 HDVision Mobile App for Remote Access ...............................................95
11.1 Getting Started .....................................................................95
11.2 Help screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
11.2.1 Overview .....................................................................97
11.2.2 Live (View) ....................................................................98
11.2.3 (Remote) Playback .............................................................98
11.2.4 Record (Local Playback) .........................................................99
11.2.5 Image (Manager)...............................................................99
11.2.6 Remote Setting ...............................................................100
11.2.7 Alarm .......................................................................100
11.2.8 Device (Manager). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
SECTION 12 Using Video Player Software ........................................................102
12.1 Installation on Windows ............................................................102
12.2 Play video le .....................................................................104
12.2.1 Capture image ................................................................105
12.2.2 Save clip .....................................................................106
APPENDIX A Troubleshooting ..................................................................109
A.1 System troubleshooting ............................................................109
A.2 Best Practices .....................................................................111

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NOTES

1N4, N8, N16, N32 NVR V8.1.0 User Manual
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your new Embedded NVR security system! Your system includes the following key features:
General
• Connectable to network cameras, network dome and encoders
• Connectable to third-party network cameras that are ONVIF compatible (includes Alibi)
• Connectable to smart IP cameras
• H.265 / H.264 video formats
• PAL / NTSC adaptive video inputs
• Each channel supports dual-stream
• Up to 4 / 8 / 16 / 32 network cameras can be added to the recorder up to the capacity of the NVR.
• Independent conguration for each channel, including resolution, frame rate, bit rate, image quality, etc.
• The quality of the input and output record is congurable
Local Monitoring
HDMI / VGA outputs provided
• HDMI video output at up to 4K resolution
• Multi-screen display in live view is supported, and the display sequence of channels is adjustable
• Live view screen can be switched in groups. Manual switch and auto-switch are provided and the auto-switch interval is
congurable
• Custom window-division live view layout conguration
• 3D positioning in live view
• Congurable main stream and sub-stream for the live view
• Quick setting menu is provided for live view
• Motion detection, video tampering, video exception alert and video loss alert functions
• Privacy mask
• Supports Pelco D, Pelco P, presets and cruise
• Zooming in by clicking the mouse and PTZ tracing by dragging mouse
HDD Management
• N4, N8 and N16 support 1 internal SATA HDD, N32 supports up to 4 internal HDDs and 1 eSATA devices
• Up to 8 TB storage capacity for each disk supported (refer to the specications for your recorder for hardware capabilities)
• S.M.A.R.T. and bad sector detection
• HDD group management
• Supports HDD standby function
• HDD property: redundancy, read-only, read / write (R / W)

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• HDD quota management; dierent capacities can be assigned to dierent channels
• Disk clone to the eSATA disk
• HDD health monitoring
Recording, Capture and Playback
• Continuous and event video recording parameters
• Multiple recording types: manual, continuous, alarm, motion, IO
• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording
• Searching record les and captured pictures by events (alarm input / motion detection)
• Tag adding for record les, searching and playing back by tags
• Locking and unlocking record les
• Local redundant recording
• Normal / Smart / Tag video playback mode
• Searching and playing back record les by channel number, recording type, start time, end time, etc.
• Supports playback by main stream or sub stream
• Smart search for the selected area in the video
• Zoom in during playback
• Reverse playback of multi-channel
• Supports pause, play reverse, speed up, speed down when playback, and locating by dragging the mouse
• Supports thumbnails view and fast view during playback
• Up to 16-ch synchronous playback at 1080p real time. See specications for you NVR
• Supports playback by transcoded stream
• Manual capture, continuous capture of video images and playback of captured pictures
Files Management
• Search and export vehicle detection les and human appearance les
• Export video data by USB or eSATA device
• Export video clips during playback
• Alarm and Exception
• Congurable arming time of alarm input / output
• Alarm for illegal login, network disconnected, HDD error, and HDD full
• Alarm triggers full screen monitoring, audio alarm, sending e-mail and alarm output
Other Local Functions
• Operable by mouse, remote control, or control keyboard
• Two-level user management; admin user is allowed to create many operating accounts and dene their operating permission,
which includes the limit to access any channel
• Admin password resetting by exporting / importing a system conguration le
• Operation, alarm, exceptions, and log recording and searching
SECTION 1: SYSTEM OVERVIEW

3N4, N8, N16, N32 NVR V8.1.0 User Manual
SECTION 1: SYSTEM OVERVIEW
• Manually triggering and clearing alarms
• Import and export device conguration information
Network Function
• Self-adaptive 10M / 100M / 1000 Mbps network interface
• TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported
• TCP, UDP and RTP for unicast
• Auto / Manual port mapping by UPnPTM
• Remote Web browser access by HTTPS ensures high security
• Remote reverse playback via RTSP
• Supports accessing the platform via ONVIF
• Remote search, playback, download, locking and unlocking of the record les, and supports downloading les upon broken
transfer resume
• Remote parameters setup; remote import / export of device parameters
• Remote viewing of the device status, system logs and alarm status
• Remote keyboard operation
• Remote HDD formatting and program upgrading
• Remote system restart and shutdown
• RS-485 transparent channel transmission
• Alarm and exception information can be sent to the remote host
• Remotely start / stop recording
• Remotely start / stop alarm output
• Remote PTZ control
• Remote JPEG capture
• Two-way audio and voice broadcasting
• Embedded Web server
1.1 Using the mouse
Mouse control
A standard 3-button (left / right / scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug the USB mouse into the either the front panel or back panel USB connector of the NVR.
2. When the recorder is powered on, the mouse will be automatically detected. If the mouse is not detected, the mouse may not
be compatible with the NVR. Please refer to the recommended device list from your provider.

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Using the mouse
1. Left Button:
—Click to select menu options.
—During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel
again to return to split-screen viewing.
—Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.
—Click and hold to drag sliders and scales on menu mode
2. Right Button:
—Click once to open the task bar on the Live Viewing screen.
—In menus, click to go back or close the menu.
3. Scroll Wheel:
—In menus, scroll to move up / down through the menu content.
—While hovering over the volume control wheel, scroll to turn system volume up / down.
Using the Remote Control
3
5
11
14
16
9
1
6
4
2
10
13
15
12
7
8
9
No. Icon Description
1 1-8 Numeric keys
Press to display channel 1~8
2 9, 0 Numeric keys
3 ALL Press to display all channels
Multiple display mode
4 Menu Press to enter or exit the Main Menu
5 Mute Mute On/o
6 Submenu Go to submenu
7 Up arrow key; Volume increase
8 SEL Press to enter the selected menu item and edit the setting
9 Left/Right key; Decrease/increase parameter value of control bar.
10 Down arrow key; Volume decrease
11  Press to rewind during video playback
12  Press to fast forward during video playback
13 Press to play recorded video or enter the recording search menu
14 Press to start manual recording
15 Press to stop manual recording or stop the video playback
16 | | Press to pause the video playback or enter frame-playback mode
SECTION 1: SYSTEM OVERVIEW