Omada Health 0020 User manual

version:1.0
User Manual
Omada LTE-M Scale 0020
Please do read the user manual carefully and thoroughly so as to ensure
the safe usage of this product, and keep the manual well for further
reference in case you have problems.
Thank you very much for selecting the Omada LTE-M Scale 0020.
Applicant: Greater Goods, LLC
Address(Applicant): 4427 Chouteau Ave. ST. Louis, MO, 63110, Unite States
FCC ID:2ADUL-0020

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Table of Contents
Table of Contents
Overview
Device Components
LCD Display
Initial Start-Up
General Instructions
Insert the Batteries
Install App
Start Measuring
Daily Measurement
Troubleshooting
Error Prompt
When Measuring
Specifications
Maintenance
Warranty
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5
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6
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8
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10
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Safety Information
Your Scale and Its Environment
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Efficient Use of Your Scale
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Symbol Meaning
Symbol Meaning
List 4
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FCC Regulations ...................................................................................................................... 12
Appendix
EMC Guidance ........................................................................................................................ 13

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Symbol Meaning Safety Information
To ensure your safety as well as the service life of your scale, please avoid using
the scale under the following circumstances:
Slippery floor such as tile floor
Jumping onto the platform immediately after bath or with wet feet
Near a cell phone or microwave oven
Avoid storage in the following locations:
Where there is water
Where the device may be exposed to extreme temperatures, humidity, moisture, direct
sunlight, dust, or salt air
Where there is risk of shock or drop
Where you store chemicals or full of corrosive gases
Where in reach of the infants or children
Your Scale and Its Environment
Efficient Use of Your Scale
To ensure the accuracy of measurement, please follow below instructions when
you start measurement.
Place the scale on a flat, hard surface. Soft surface such as carpet will affect the
performance of the scale.
Start measurement at least two hours after Getting up or Dinning.
Avoid measurement immediately after strenuous exercise, sauna or bath, drinking, and
dining.
Always start measurement in the same time slot and on the same scale located on the
same flat, hard surface.
The warning signs and symbols are essential to ensure your correct and safe use of
this product and protect you and others from injury. Please kindly find the meanings of the
warning signs and symbols, which you may encounter in the label and user manual, as
follows:
Symbol Meaning
Symbol for “THE OPERATION
GUIDE MUST BE READ” Symbol for “ENVIRONMENT
PROTECTION – Waste electrical
products should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your local
authority or retailer for recycling advice”
Symbol for “SERIAL NUMBER”
Symbol for “DIRECT CURRENT”
It is intended for use in the domestic setting only.
Any information provided by this scale is in no way meant to treat, cure or prevent any
disease or illness from happening. If in doubt, contact your physician.

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List
1. Omada LTE-M Scale 0020
2. Four AA-size Batteries (1.5V per each)
3. User Manual
Device Components
Pound Stored Entries
LCD Display
Overview
General Instructions
Overview
Sending Data
LCD Display
Battery Compartment
Activation Button
Low Battery
Successful TransferError Occurred
Omada LTE-M Scale 0020 applies SENSE ON technology. It’s not necessary to
turn on or turn off the scale, just stand on the scale for measurement. It is delicate
and trendy, convenience for using.

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6
Insert the Batteries
Open the battery door in the back of the scale.
Remove insulating strip from beneath the battery (if
fitted) or insert batteries (4 x 1.5V AA) observing the
polarity signs (+ and -) inside the battery compartment.
Close the battery door and wait until the digits
“0.0lb” are shown on the LCD.
CAUTION
When the symbol “ & bAtt ” appears, the device will power off in three seconds. Then you shall replace
with a new set of batteries. Please replace all four batteries at the same time. Do NOT mix the old batteries
with the new one.
Worn batteries are hazardous waste. Do NOT dispose of them together with the household garbage.
Please refer to the local ordinances and recycling instructions regarding disposal of the worn batteries.
Install APP
Just simply install the specially-designed APP and pair up your scale with
your mobile or portable equipments. Then you may enjoy the comprehensive health
solution provided by Omada.
Initial Start-Up
With original SENSE ON patent technology, the scale will automatically switch on as you
step on the platform barefooted.
Daily Measurement
Start Measurement
The APP “ Omada ” can be freely downloaded via App Store or Google Play. You
may install it in your smartphone.
Press scale with one foot until a dotted line flashes
on the display. Remove your foot, and wait until you
see “0.0lb”.
Step on the scale with both feet. When you see your weight on the display with two short
“ Beep Beep ” signal, then step off. A dotted line will flash as the scale connects with your
account, and “ SEnt ” will appear with a long “ Beep Beep ” signal when your weight has
been transmitted to your account.
(When sending failure the symbol “ ” appears, and only display your weight data.)

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Error Prompt
Error Description Solution
Overload. The device will
power off.
Stop using this scale for
measurement.
Low Battery. The device
will power off in three
seconds.
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
When Measuring ...
Troubleshooting
Problem Root Cause Solution
No display on
LCD when the
device powers on.
The device
powers off
automatically.
Batteries not yet installed.
Worn batteries.
Low battery.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Troubleshooting
There has data doesn’t
upload. (The notebook
icon will be displayed.)
Upload the data.
Measuring error.
Step off the platform and
measure again.
The scale is taring.
Step off the scale and wait for the
display to turn off. Then try again,
making sure that you press lightly,
remove your foot and wait for the
0.0 to appear before weighing
yourself.
Can't search SIM card
or module not working.
Take the scale apart and check
the status of SIM card.
Can't connect to network.
Fail to read network data.
Contact Omada support team.
Contact Omada support team.

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Omada LTE-M Scale 0020
6V (Four AA-size Batteries)
About 10 seconds while showing 0.0;
1. Four AA-size Batteries
Specifications Maintenance
11lb to 441lb
About the Accuracy of This Product
This product passes strict inspection before delivery and therefore its accuracy is guaranteed by the manufacturer.
Please refer to the above table for the descriptions on accuracy.
This product is specially designed for body scale as well as weight measurement. It should NOT be used by anyone
during the process of transaction for verification of goods’ weight.
When carrying out usual maintenance, please ensure practice of the following Do’s and
Don’ts:
Maintenance
Warranty
DO use a dry soft cloth to wipe the dust.
DO use a wet soft cloth, dipped into water and wrung out, to wipe the dirt. Then use a
dry soft cloth to dry up the device.
DON’T wash the device with water or immerse it in water.
DON’T use propellant, abrasive or other chemicals to wipe the dirt in avoidance of
discolor or malfunction.
DON’T disassemble this device. If you have any problems, please contact Omada.
(Please refer to Warranty for contact information)
Applicant: Greater Goods, LLC
Address(Applicant): 4427 Chouteau Ave. ST. Louis, MO, 63110, Unite States
Omada warrants its products free of defects in materials and workmanship in normal use
for a period of FIVE years from the date of retail purchase.
This warranty does NOT cover damages caused by misuse or abuse, including but not
limited to:
Failure caused by unauthorized repairs or modifications;
Damage caused by shock or drop during transportation;
Failure caused by improper operation inconsistent with the instructions stated in this user
manual;
Malfunction or damage from failure to provide the recommended maintenance;
Damage caused by improper use of power supply.
Should this device require maintenance (or replacement at our option) under warranty,
please deliver the original package to Greater Goods, LLC prepaid. Please return the
store receipt (with the retail purchase date) and a note with reasons to return on it as
well.
Scale: Approx. 310x310x30mm
Approximately 1.57kg ( Excluding the dry cells)
50kg: ±0.3kg;
150kg: ±0.5kg;
100kg: ±0.4kg;
150-200kg: ±0.8kg
IMA2A Frequency Range
LTE band II(1900) : 1850MHz-1910MHz,1930MHz-1990MHz
IMA2A Output Power 23±2.7dBm
Module No
IMA2A Supply Voltage
IMA2A
3.3V～4.2V
Specifications
Product Name
Dimension
Net Weight
Display Digital LCD
Measurement Unit Pound
Measurement Range
Division
Accuracy
Working Environment
Storage Environment
Power Source
Auto-ON SENSE ON technology
Auto-OFF
Accessories 2. User Manual
Mode of Operation Continuous Operation
Temperature: 5℃to 40℃
Temperature: -20℃to 60℃Relative Humidity: ≤90% RH
Atmospheric pressure: 86kPa to 106kPa
Atmospheric pressure: 50kPa to 106kPa
Relative Humidity: ≤90% RH
Protection Against
Ingress of Water IP21
Software Version Rev01
Degree of protection Type BF applied part
LTE Band IV(1700) : 1710MHz-1755MHz,1710MHz-1755MHz
LTE Band XII(700) : 699MHz-716 MHz, 729MHz-746 MHz
0.1lb

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FCC User Guide Information
Radio Frequency Interface Requirements - FCC
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected;
Consult the dealer or an experienced radio / TV technician for help.
Radio Transmitters (Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC RF Exposure Guidelines
Safety Information
Reducing RF Exposure - Use Properly
Only operate the device in accordance with the instructions supplied.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
FCC Regulations
FCC Regulations Appendix
EMC Guidance
Not applicable
Not applicable

14 15
Appendix Appendix
Not applicable Not applicable
Not applicable Not applicable
Not applicable Not applicable
Not applicable Not applicable