Total TP2000 User manual

T
P2000 Postal Scale
U
ser’s Guide
United Kingdom
Revision 0
July 2006
CONTROLLED COPY/ MASTER COPY
STAMP HERE
OTHER
STAMP HERE
M/11.0
DRAFT
FOR APPROVAL

User’s Guide
2
TP2000 Postal Scale User’s Guide (M/11.0)
Copyright © 2006 Total Postweigh International Ltd.
United Kingdom
Revision 0 (July 2006)
Total Postweigh International Ltd.
1 Skelgillside
Alston
Cumbria
CA9 3TR
www.postweigh.com
Tel. [phone], Fax. [phone]
All trademarks in this guide are acknowledged and are the property of their respective owners.
Certificate No. 10976

User’s Guide
3
Important Information
The TP2000 Postal Scale is subject to continual development. For the
latest information, including updates to this manual, please visit our
website:
www.postweigh.com
Safety Precautions
When setting up and using your scale, please observe standard safety
precautions for the use of office equipment. In addition, please observe
the following guidelines:
Use only the power supply included with your scale
Do not disassemble, or attempt to repair your scale
Avoid exceeding the capacity of your scale
Use the scale for its intended purpose only
Useful Details
Record details about your scale below. Your scale’s serial number can be
found on the label attached to the rear of the unit.
Serial Number:
Date of Purchase:
Dealer / Supplier Details:

User’s Guide
4
Getting Started
Thank you for purchasing your TP2000 Postal Scale. Please read these
instructions carefully, and store for future reference.
Unpacking
Please check the contents of the packaging carton carefully:
TP2000 Postal Scale
Accessories (such as interface cables), may be included in the packaging
carton. Separate documentation is enclosed, where applicable, for these
items.

User’s Guide
5
Choosing a Location
Remove the TP2000 Postal Scale from the packaging carton. To help you
obtain optimum weighing stability, and prolong the lifetime of the scale,
please position the scale according to the following guidelines:
Choose a flat, level surface
Ensure there is minimum vibration that may affect the scale
Avoid areas in direct sunlight
Preparing the Scale for Use
1
Place the load pan on top of the scale, engaging it
with the sockets.
Note the sloped edge of the load pan, which
should face the front of the scale.
2
Plug the power supply into the socket at the rear
of the scale, and connect the mains plug to a
suitable mains socket.
Transporting the Scale
Please note when transporting, or shipping, your TP2000 Postal Scale:
Always remove the load pan before transporting / shipping your scale!
If the load pan is not removed prior to transportation / shipping, the load
cell within the scale may be irrevocably damaged.

User’s Guide
6
Using your Postal Scale
Switching the Scale On and Off
Always remove any mail or other items from the load pan before switching
the scale on.
1
Switch on the scale by pressing the (‘ON /
OFF – TARE’) key on the keypad.
2
The scale will display an initialisation message
while self-tests are carried out. Please wait for the
tests to complete.
Do not place any weight on the load pan while the
scale is initialising.
3
Once the self-tests have completed, the default service will be
selected and you can begin to weigh your items of mail.
Switching the Scale Off
Switch the scale off by pressing and holding the (‘ON/OFF – TARE’)
key on the keypad. Avoid leaving mail or other items on the load pan while
the scale is switched off.
TPI (c) 2006
TP2K 2Kg UK21.00
ON/OFF
TARE
ON/OFF
TARE

User’s Guide
7
Understanding the Display
In normal operation, the top line of the display indicates the selected
postal service, while the bottom line shows the weight of any items placed
on the load pan and the corresponding price.
Selecting Services
In order to select a different postal service, press the corresponding key
on the keyboard.
For further information, refer to your Service Guide, which details the
available services for your TP2000 Scale.
Tare (‘Zero’) the Scale
If, when there are no items on the scale’s load pan, the display does not
show ‘0g’, you should tare the scale.
To tare, or zero, the scale, press the (‘ON/OFF – TARE’) key on the
keypad.
You can also use the tare facility to weigh items inside a container. First,
place the empty container onto the scale load pan, and press the tare key.
Then, add items to the container as required. The weight shown on the
scale’s display will not include the weight of the container itself.
A
i
r L
t
r EU
£1.02 70g
Service Information
Weight
Price
ON/OFF
TARE

User’s Guide
8
Weighing your Mail
Place the item of mail you wish to weigh onto the load pan. The display
changes to indicate the weight of the item, and the corresponding price
(based on the selected service).
Under- / Over-weight Conditions
Refer to the table below, which shows the display messages which are
shown when a price cannot be calculated from the weight on the load pan:
Scale Display Meaning
The selected service does not cater for items of the indicated
weight.
The weight is outside the range measurable by the scale.
The weight is outside the range measurable by the scale.
The scales are over-stressed and the weight should be removed
from the load pan immediately.
Air Ltr EU
£0.44 25g
2nd Class
Excess 1000g
OVER
UNDER
** WARNING! **

User’s Guide
9
Weigh Only Mode
In weigh only mode, your scale will display only the weight of any item(s)
placed on the load pan (up to the maximum capacity of the scale).
Switching to Weigh Only Mode
Press and hold the (‘0’) key on the scale’s keypad to select weigh-
only mode.
Returning to Normal Operation
Press the key corresponding to the service you wish to use – the scale will
then return to normal operation.
ZONE2 AIR
LETTERS
PKT/PP
0
0g

User’s Guide
10
Maintaining your Scale
Postal Rate Changes
Your TP2000 Postal Scale contains a ‘rate chip’ (accessible from the
compartment underneath the scale) which is pre-programmed with the
postal carriers’ services and tariffs.
When the postal rates change, you can obtain a new rate chip from your
dealer. This section describes how to change the rate chip in your TP2000
Postal Scale.
Check the New Chip
Before changing your rate chip, please ensure the replacement is
compatible with your scale. If you are in any doubt, contact your dealer
before continuing.
Always switch off the scale and disconnect the mains supply before
changing your rate chip!
Changing the Rate Chip
Please read the following instructions carefully before proceeding:
1 2 3 4
Switch off the scale. Disconnect the mains
power supply from the
scale.
Open the compartment
on the underside of the
scale by releasing the
two catches.
Remove the old rate chip
and carrier by gently
easing it out of the
socket.

User’s Guide
11
56 7 8
If necessary, you can
use a suitable
implement (such as a
pen) as a lever to
assist removal.
The new rate chip can
only be inserted one way
round. The chip carrier
board rises at an angle
to the rear of the scale.
Slide the new rate chip
into the slots vacated by
the old chip, and press
home firmly with your
thumb.
Replace the access
cover.
910
Reconnect the mains
power supply to the
scale.
Switch on the scale and
check operation.
EXCESSIVE FORCE IS NOT REQUIRED AND MAY
DAMAGE BOTH THE RATE CHIP AND THE SCALE.
SUCH DAMAGE IS NOT COVERED BY
MAINTENANCE OR WARRANTY ARRANGEMENTS.
If, after fitting the new rate chip, the scale does not function correctly,
check that the chip and carrier are fully seated in the socket. It may be
necessary to remove and refit the new rate chip by following the steps
above.
Keyboard Updates
Updates to the TP2000 keyboard are supplied in 2 different formats:
Key stickers
Complete keyboard overlay
In the case of key stickers, simply remove the protective backing from the
individual stickers, and affix appropriately.
In the case of a complete keyboard overlay, first remove any existing key
stickers from the scale keyboard. Then remove the protective backing
from the new overlay and affix over the existing keyboard.

User’s Guide
12
Cleaning
Your scales may be cleaned with a damp cloth. Do not use chemical
cleaners on your scale.
Service and Support
Should your scale require servicing, do not attempt repair of the unit.
Contact your dealer for assistance.