OmniSite Crystal Ball User manual

USER’S GUIDE
USER’S GUIDE
Crystal Ball User’s Guide
494 S. Emerson Ave., Suite E, Greenwood, IN 46143
Telephone [phone] • [email protected]
www.omnisite.com
v. 2.0
USER’S GUIDE
USER’S GUIDE
Crystal Ball User’s Guide
494 S. Emerson Ave., Suite E, Greenwood, IN 46143
Telephone [phone] • [email protected]
www.omnisite.com
v. 2.0

©2009 OmniSite OmniSite Crystal Ball User’s Guide 4
3OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Limited Warranty
If it appears within one (1) year from the date of delivery to Purchaser that any products
or component parts do not conform exactly to the specifications and physical dimen-
sions referred to herein, and the Purchaser, at its expense, returns the product or com-
ponent parts to the Seller together with a report of defects, the Seller shall review the
inspection report and inspect the items and shall authorize, at its option, either the
repair or replacement of any non-conforming products or component parts, whether on
warranty, contract of negligence, shall not in any case exceed the amount to be paid by
the Seller in obtaining and repair or
replacement of non-conforming products or component parts, and upon expiration of the
warranty period, all liability of the Seller shall be terminated. This warranty does not cover
damage due to acts of God (fire, flood, lightning, etc.) nor product misuse and acciden-
tal damage.
Seller shall not be liable for any injury, loss or damage direct or consequential
arising out of the use or the ability to use the product. This warranty gives specific legal
rights. You may have other rights that vary from state to state. Some states do not
allow the exclusion or limitation or incidental or consequential damages, so that the
above limitation of exclusion may not apply to you
WARNING: The individual user should take care to determine prior to use whether
this device is suitable, adequate or safe for the use intended. Since individual appli-
cations are subject to great variation, the manufacturer makes no representation or
warranty as to suitability or fitness of these devices for any specific application.
NOTICE
INSPECT CONTENTS IMMEDIATELY
AND FILE CLAIM WITH DELIVERING
CARRIER FOR ANY DAMAGE
SAVE THE BOX
AND
PACKING MATERIAL
YOU ARE RESPONSIBLE FOR DAMAGE TO YOUR
UNIT IF RETURNED IMPROPERLY PACKED.

©2009 OmniSite OmniSite Crystal Ball User’s Guide 6
5OmniSite Crystal Ball User’s Guide ©2009 OmniSite
General Safety Instructions
Safety Signal Words
Danger: means if the safety information is not followed, someone will be
seriously injured or killed.
Warning: means if the safety information is not followed, someone could be
seriously injured or killed.
Caution: means if the safety information is not followed, someone may be
seriously injured or killed.
1. To reduce the risk of fire or shock hazard, connect OmniSite RTU
directly to a 120 VAC electrical circuit. Do not use extension cords
for permanent installation.
2. Cover of OmniSite RTU must be securely closed to prevent water
damage and electrical shock.
3. Never operate your OmniSite RTU while any part is missing or
damaged in any manner.
4. To reduce the risk of electrical hazard or damage, do not tilt, jolt or
tip RTU while unit is powered-on.
5. To reduce the risk of accidental electrical shock, do not touch the
electrical terminals or controls with wet hands.
6. Note the warning label shown below.
Introduction
Congratulations - you just bought the best. The OmniSite system provides two-way
communications using our patented WINGS™ (Wireless Information Network Gateway
Standard) over a cellular network. The low cost of the OmniSite method makes
remote monitoring very affordable, and allows our devices to operate on the
GSM networks worldwide. We have the most complete coverage and best reputation in
the industry.
OmniSite wireless monitoring devices provide a low cost wireless system for remote
monitoring, measurement, and data collection anywhere wherever there is GSM
service, worldwide.
Overview
The OmniSite Crystal Ball is a multi-channel monitoring and control device that
has been optimized for use by the water and wastewater utilities. It is designed
for indoor or outdoor environments, and operates from 120VAC or +15-20 VDC
WARNING: To reduce risk of fire, electric shock, or injuries
always disconnect all sources of electrical power
before servicing or cleaning.

©2009 OmniSite OmniSite Crystal Ball User’s Guide 8
7OmniSite Crystal Ball User’s Guide ©2009 OmniSite
solar panels and power supplies. The module's internal cellular modem module
provides two-way communications through the fully automated OmniSite operations
center to the www.omnisite.com web site.
The standard operating program of the RTU monitors all (14) digital inputs and the
alarm limits on (4) analog inputs and reports any changes. This information is immedi-
ately displayed on the web site, and user selectable alarm notifications for critical
events can be sent via pager, e-mail, telephone call or any combination thereof. In addi-
tion, equipment status reports can be time scheduled in advance or requested at any
time. In addition, the Crystal Ball is a sophisticated pump controller.
Installation and Operation is Very Simple:
Please note that your OmniSite product is a cellular device. No matter how
good the installation looks, without cellular reception, your device will not work!
Therefore, your first step is to determine that suitable cellular service is available at
the installation location BEFORE you start your actual installation. Connect your
OmniSite unit to a temporary extension cord, and plug it in at the installation location.
Look at the cellular signal strength LED on the Crystal Ball. If it is GREEN, you have a
good signal, and can proceed with installation.
If NOT GREEN, call OmniSite at 317-885-6330 to determine that your cellular signal
strength is suitable. Once this is verified you can move-on to installing your equip-
ment with confidence.
Observe good wiring practices - DO NOT MIX high and low voltage wiring
inside your pump control panel. This creates a situation where high voltage cables
can “induce” false signals onto your low voltage OmniSite inputs.
OmniSite low voltage cables should be routed inside low voltage wiring duct
in your existing control panels. If you are not sure if high & low voltages are mixed
inside your panel, you can always “tie-wrap” your OmniSite sensor wires to the out-
side of the wiring duct. This technique still provides an
attractive installation while providing suitable separation from high voltages.
CAUTION - If you mount your OmniSite RTU inside of your existing electrical cabinet,
then take extra care to ensure that the antenna coaxial cable is NOT routed with
high voltage cables or alarm horn power wires. This can lead to unpredictable
cellular reception or damage to the radio circuitry.
OmniSite RTU's can be mounted indoors or outdoors OmniSite's cellular devices
can be mounted directly outdoors (if you purchased the NEMA 4X polycarbonate
enclosure option), or inside of your existing electrical control panel if room allows. A
common installation technique is to mount the RTU inside the existing electric con-
trol panel you are monitoring; mount our “Phantom” antenna on top of your existing
panel; then connect the antenna to the RTU using an OmniSite supplied coax jumper
cable. Note that your antenna must be mounted outside of any metal electrical
enclosure.
Little Known Fact about Solar Power: If you are planning on using a solar array to
power the Crystal Ball, this will obviously have an impact on your installation loca-
tion. A solar array must have unobstructed sunlight during the day, which means it

©2009 OmniSite OmniSite Crystal Ball User’s Guide 10
9OmniSite Crystal Ball User’s Guide ©2009 OmniSite
cannot be partially covered by a leaf shadow, or shadow of any kind. Solar arrays
are wired in series, and if any part of it is in a shadow, then the entire array is dead
(i.e. not putting out much, if any, power). Therefore, pick your solar panel location
wisely, and face it to the south at a 45 degree angle. Also, if you are using solar
power you will need to configure the Crystal Ball unit to use its low power mode.
The default mode is for the cellular radio to remain powered on at all times when
power is applied to the Crystal Ball to allow remote control from the web site. In low
power mode, the radio is powered off after 1 minute of inactivity (see how to set low-
power-mode in “Appendix A”)
STEP (1) Connect the OmniSite Crystal Ball to the equipment to be
monitored using the wiring diagrams in this manual and turn it on.
The monitor will automatically establish 2 way communications over the pub-
lic cellular network to the www.omnisite.com web site.
STEP (2) Using the Local Display and Keypad
We have good news for you. If you have physically connected your field wires
according to STEP-1 using the wiring diagrams in this manual, and you are using
the Crystal Ball to merely monitor alarms, and provide pump runtime and on/off cycle
information, then there are not any parameters that you have to set with the local display
and keypad. The Crystal Ball default settings have been optimized for a typical sewage lift
station at our factory, and it is going to work as such.
However, if you are using the Crystal Ball for automatic pump control on a sewage lift station,
measuring pump amps or using it in a drinking water system. THEN YOU MUST enter set
point and control parameters as shown in APPENDIX A -LOCAL PROGRAMMING.
STEP (3) Configuring Your Equipment on the
OmniSite Website
Once your installation is complete, configuring your equipment on the
OmniSite website is easy:
• This is a cellular device like a telephone, and has an associated monthly
cellular service fee. YOU MUST contact OmniSite at 317-885-6330 with your
billing information or this unit will not transmit alarms. We will activate the cellu-
lar service and provide the User ID and Password you will use to sign-on to your
secure web pages.
• Sign-on to the OmniSite website at www.omnisite.com using your newly select-
ed User ID and Password.
• Once signed-on select “Setup” and then “Callout list” and also “Device Setup”.
• Follow the steps on the screen to complete the alarm message delivery.
OmniSite devices can automatically send emails, text messages and voice calls
in any sequence in response to an alarm event. These features are configured
using the website interface.
• Helpful hint - If you get stumped use the “Help” link that is at the top of each
page. It has very specific information as to how to fill-out the form you are
currently working-on.
•Don't like computers? No problem. OmniSite will setup your alarm
message deliveries message deliveries for a small fee. Simply call us
at 317-885-6330. We will do the setup for you.

11 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
©2009 OmniSite OmniSite Crystal Ball User’s Guide 12
Wiring Diagrams
The Crystal Ball Field Terminal Strip
Example - Monitoring Dry, Unpowered Contacts
L G N

©2009 OmniSite OmniSite Crystal Ball User’s Guide 14
13 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
-
+
R S
4-20 mA Field
Device
12 VDC**
Sensor
2-Wire Loop Powered
+ -
Jumper
*
+
-
4-20 mA
Field
Device
2-Wire Self Powered
External
Power
Source
+
-
R S
12 VDC**
Sensor
+ -
*
Wiring Diagrams - Cont’d
Example Wiring 4-20mA Analog Inputs
+
-
4-20 mA
Field
Device
3-Wire Device
+PWR
SIGNAL
GND
R S
Sensor
+ -
Jumper
12 VDC**
4-Wire Device
Field
Device
+ -
12 VDC**
R S
Sensor
-
+PWR
SIGNAL
-
+
*
* Crystal Ball Analog Input
Impedence = 250 ohms
** 12VDC @ 80mA max, each input

X1 X2
120 VAC
CONTROL CIRCUI T
M
M
Pump-1
Starter
Pump-2
Starter
OFF
HAND
AUTO
OFF
AUTO
HAND
SEAL
FAILURE
HIGH
LEVEL
FLOAT
SEAL FAIL RELAY
SEAL
FAILURE
LIGHT
HIGH LEVEL RELAY
HIGH LEVEL LIGHT
X2
X2
DI-12
DI-13
DI-2
DI-1
©2009 OmniSite OmniSite Crystal Ball User’s Guide 16
15 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Dedicated Alarm Inputs
User
Selectable
Alarm
Input or
Rain
Gauge
User
Selectable
Alarm
Input or
Pulse
Counter
Reserved for
Pump 1,2,3
Runtim e
Accumulation
Battery
Backed
12VD C
1 2 3 4 5 6 7 8 9 10 + - L G N
Crystal
Ball
P1 P2 P3
1 2 3 4 5 6 7 8 9 10 + -
DI-1 DI-2 DI-12 DI-13
X-2
X-1
11 12 13 14
11 12 13 14
User selectable
alarm or float
control inputs
Lag-Lag Float Lag Float Lead Float
Stop Float
Wiring Diagrams - Cont’d
Monitoring a Typical Pump Control Panel

©2009 OmniSite OmniSite Crystal Ball User’s Guide 18
17 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Dedicated Alarm Inputs
User
Selectable
Alarm
Input or
Rain
Gauge
User
Selectable
Alarm
Input or
Pulse
Counter
Reser ved for
Pump 1,2,3
Runtime
Accumulation
Battery
Backed
12VDC
1 2 3 4 5 6 7 8 9 10 + - L G N
Crystal
Ball
P1 P2 P3
X1 X2
120 VAC
CONTROL CIRCUIT
M
M
Pump-1
Starter
Pump-2
Starter
OFF
HAND
AUTO
OFF
AUTO
HAND
1 2 3 4 5 6 7 8 9 10 + -
X2
DI-12
DI-13
DI-12 DI-13
X-2
X-1
11 12 13 14
11 12 13 14
User selectable
alarm or float
control units
Lag-Lag Float Lag Float Lead Float
Stop Float
HIGH LEVEL
LAG-LAG
LAG
LEAD
STOP
*Float Control
OR
A B
Submersible
4-20 mA
Level Probe
Denotes eld wire connection.
Used for clarity.
E F
C
D
R1 R2
R3 R4
NC NO
C
E
C
NO NC
F
C
D
NC NO
C
C
NO NC
P2 P1
L3L2
L1
L3L2
L1
+ -
J
I+ -
H
G
P2 Amp
Probe
P1 Amp
Probe
*Assumes oats already
powered by 120 vac.
All oats must use normally
open contacts (N.O.)
RS
Level Probe P1Amps P2Amps P3Amps
A B G H I J
+-+-+-+-
RSRSRS
+-
Wiring Diagrams - Cont’d
Using the Crystal Ball as a Pump Controller

©2009 OmniSite OmniSite Crystal Ball User’s Guide 20
19 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Quickstart Guide for Using the Crystal Ball as
Your Primary Pump Controller
1. The Crystal Ball can be mounted outside of your pump control panel using
the optional OmniSite NEMA 4x enclosure.
2. Alternately, the Crystal Ball can be mounted inside of a new pump control
panel (as room allows), and the removable display of the Crystal Ball can
be mounted on the face of your inner swing-out door as follows:
Note: Display is not waterproof
and should not be mounted directly
outdoors
3. The Crystal Ball has (3) options for pump control:
• Float-only control
• 4-20 mA Analog level control
• 4-20 mA w/ float backup control
4. If using “float only” control, then wire as shown in diagrams. on pages 15,16 of
this manual. Note: the diagram in this manual on P15 assumes your floats are pow-
ered by an external 120 VAC source. If not, and the Crystal Ball will be supplying the
power to floats, then wire your floats as show on page 10 of this manual titled “
Example - Monitoring Dry, Unpowered Contacts”
I
n
t
e
r
f
a
c
e
C
a
b
l
e
If using float-only control they should be wired as follows:
Pump-3 LAG-LAG Float Input 8
Pump-2 LAG Float Input 9
Pump-1 Lead Float Input 10
All Stop Stop Float Input 11
5. If using analog-only control, then connect your 4-20 mA device to Analog input
#1 (only!) according to the diagrams on pages 11 & 12 of this manual.
6. If using Analog plus float backup control then wire your analog device as detailed in
step 5 above, then wire your high level float to input #1, and your stop float to input
#11. The analog float backup uses only (2) floats and works as follows:
• If your analog signal drops below 3 mA or above 22 mA, it is assumed the
signal has “failed”.
• If the analog has failed, and the high float is energized, then the lead pump
is started. If 15 seconds elapses and the high float is still energized, then
the lag pump is started. If 15 additional seconds elapses, with both pumps
running, and high float is still energized then the final pump is started.
• All pumps will run (i.e. however many were started) until the stop
float is de-energized.
• This process will repeat until the analog signal is repaired.
7. Relay Outputs - Note that the Crystal Ball relay outputs are “pre-assigned: as
follows:
• Relay-1 Pump-1
• Relay-2 Pump-2