OmniSite Crystal Ball User manual

USER’S GUIDE
USER’S GUIDE
Crystal Ball User’s Guide
494 S. Emerson Ave., Suite E, Greenwood, IN 46143
Telephone [phone] • [email protected]
www.omnisite.com
v. 2.0
USER’S GUIDE
USER’S GUIDE
Crystal Ball User’s Guide
494 S. Emerson Ave., Suite E, Greenwood, IN 46143
Telephone [phone] • [email protected]
www.omnisite.com
v. 2.0

©2009 OmniSite OmniSite Crystal Ball User’s Guide 4
3OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Limited Warranty
If it appears within one (1) year from the date of delivery to Purchaser that any products
or component parts do not conform exactly to the specifications and physical dimen-
sions referred to herein, and the Purchaser, at its expense, returns the product or com-
ponent parts to the Seller together with a report of defects, the Seller shall review the
inspection report and inspect the items and shall authorize, at its option, either the
repair or replacement of any non-conforming products or component parts, whether on
warranty, contract of negligence, shall not in any case exceed the amount to be paid by
the Seller in obtaining and repair or
replacement of non-conforming products or component parts, and upon expiration of the
warranty period, all liability of the Seller shall be terminated. This warranty does not cover
damage due to acts of God (fire, flood, lightning, etc.) nor product misuse and acciden-
tal damage.
Seller shall not be liable for any injury, loss or damage direct or consequential
arising out of the use or the ability to use the product. This warranty gives specific legal
rights. You may have other rights that vary from state to state. Some states do not
allow the exclusion or limitation or incidental or consequential damages, so that the
above limitation of exclusion may not apply to you
WARNING: The individual user should take care to determine prior to use whether
this device is suitable, adequate or safe for the use intended. Since individual appli-
cations are subject to great variation, the manufacturer makes no representation or
warranty as to suitability or fitness of these devices for any specific application.
NOTICE
INSPECT CONTENTS IMMEDIATELY
AND FILE CLAIM WITH DELIVERING
CARRIER FOR ANY DAMAGE
SAVE THE BOX
AND
PACKING MATERIAL
YOU ARE RESPONSIBLE FOR DAMAGE TO YOUR
UNIT IF RETURNED IMPROPERLY PACKED.

©2009 OmniSite OmniSite Crystal Ball User’s Guide 6
5OmniSite Crystal Ball User’s Guide ©2009 OmniSite
General Safety Instructions
Safety Signal Words
Danger: means if the safety information is not followed, someone will be
seriously injured or killed.
Warning: means if the safety information is not followed, someone could be
seriously injured or killed.
Caution: means if the safety information is not followed, someone may be
seriously injured or killed.
1. To reduce the risk of fire or shock hazard, connect OmniSite RTU
directly to a 120 VAC electrical circuit. Do not use extension cords
for permanent installation.
2. Cover of OmniSite RTU must be securely closed to prevent water
damage and electrical shock.
3. Never operate your OmniSite RTU while any part is missing or
damaged in any manner.
4. To reduce the risk of electrical hazard or damage, do not tilt, jolt or
tip RTU while unit is powered-on.
5. To reduce the risk of accidental electrical shock, do not touch the
electrical terminals or controls with wet hands.
6. Note the warning label shown below.
Introduction
Congratulations - you just bought the best. The OmniSite system provides two-way
communications using our patented WINGS™ (Wireless Information Network Gateway
Standard) over a cellular network. The low cost of the OmniSite method makes
remote monitoring very affordable, and allows our devices to operate on the
GSM networks worldwide. We have the most complete coverage and best reputation in
the industry.
OmniSite wireless monitoring devices provide a low cost wireless system for remote
monitoring, measurement, and data collection anywhere wherever there is GSM
service, worldwide.
Overview
The OmniSite Crystal Ball is a multi-channel monitoring and control device that
has been optimized for use by the water and wastewater utilities. It is designed
for indoor or outdoor environments, and operates from 120VAC or +15-20 VDC
WARNING: To reduce risk of fire, electric shock, or injuries
always disconnect all sources of electrical power
before servicing or cleaning.

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7OmniSite Crystal Ball User’s Guide ©2009 OmniSite
solar panels and power supplies. The module's internal cellular modem module
provides two-way communications through the fully automated OmniSite operations
center to the www.omnisite.com web site.
The standard operating program of the RTU monitors all (14) digital inputs and the
alarm limits on (4) analog inputs and reports any changes. This information is immedi-
ately displayed on the web site, and user selectable alarm notifications for critical
events can be sent via pager, e-mail, telephone call or any combination thereof. In addi-
tion, equipment status reports can be time scheduled in advance or requested at any
time. In addition, the Crystal Ball is a sophisticated pump controller.
Installation and Operation is Very Simple:
Please note that your OmniSite product is a cellular device. No matter how
good the installation looks, without cellular reception, your device will not work!
Therefore, your first step is to determine that suitable cellular service is available at
the installation location BEFORE you start your actual installation. Connect your
OmniSite unit to a temporary extension cord, and plug it in at the installation location.
Look at the cellular signal strength LED on the Crystal Ball. If it is GREEN, you have a
good signal, and can proceed with installation.
If NOT GREEN, call OmniSite at 317-885-6330 to determine that your cellular signal
strength is suitable. Once this is verified you can move-on to installing your equip-
ment with confidence.
Observe good wiring practices - DO NOT MIX high and low voltage wiring
inside your pump control panel. This creates a situation where high voltage cables
can “induce” false signals onto your low voltage OmniSite inputs.
OmniSite low voltage cables should be routed inside low voltage wiring duct
in your existing control panels. If you are not sure if high & low voltages are mixed
inside your panel, you can always “tie-wrap” your OmniSite sensor wires to the out-
side of the wiring duct. This technique still provides an
attractive installation while providing suitable separation from high voltages.
CAUTION - If you mount your OmniSite RTU inside of your existing electrical cabinet,
then take extra care to ensure that the antenna coaxial cable is NOT routed with
high voltage cables or alarm horn power wires. This can lead to unpredictable
cellular reception or damage to the radio circuitry.
OmniSite RTU's can be mounted indoors or outdoors OmniSite's cellular devices
can be mounted directly outdoors (if you purchased the NEMA 4X polycarbonate
enclosure option), or inside of your existing electrical control panel if room allows. A
common installation technique is to mount the RTU inside the existing electric con-
trol panel you are monitoring; mount our “Phantom” antenna on top of your existing
panel; then connect the antenna to the RTU using an OmniSite supplied coax jumper
cable. Note that your antenna must be mounted outside of any metal electrical
enclosure.
Little Known Fact about Solar Power: If you are planning on using a solar array to
power the Crystal Ball, this will obviously have an impact on your installation loca-
tion. A solar array must have unobstructed sunlight during the day, which means it

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9OmniSite Crystal Ball User’s Guide ©2009 OmniSite
cannot be partially covered by a leaf shadow, or shadow of any kind. Solar arrays
are wired in series, and if any part of it is in a shadow, then the entire array is dead
(i.e. not putting out much, if any, power). Therefore, pick your solar panel location
wisely, and face it to the south at a 45 degree angle. Also, if you are using solar
power you will need to configure the Crystal Ball unit to use its low power mode.
The default mode is for the cellular radio to remain powered on at all times when
power is applied to the Crystal Ball to allow remote control from the web site. In low
power mode, the radio is powered off after 1 minute of inactivity (see how to set low-
power-mode in “Appendix A”)
STEP (1) Connect the OmniSite Crystal Ball to the equipment to be
monitored using the wiring diagrams in this manual and turn it on.
The monitor will automatically establish 2 way communications over the pub-
lic cellular network to the www.omnisite.com web site.
STEP (2) Using the Local Display and Keypad
We have good news for you. If you have physically connected your field wires
according to STEP-1 using the wiring diagrams in this manual, and you are using
the Crystal Ball to merely monitor alarms, and provide pump runtime and on/off cycle
information, then there are not any parameters that you have to set with the local display
and keypad. The Crystal Ball default settings have been optimized for a typical sewage lift
station at our factory, and it is going to work as such.
However, if you are using the Crystal Ball for automatic pump control on a sewage lift station,
measuring pump amps or using it in a drinking water system. THEN YOU MUST enter set
point and control parameters as shown in APPENDIX A -LOCAL PROGRAMMING.
STEP (3) Configuring Your Equipment on the
OmniSite Website
Once your installation is complete, configuring your equipment on the
OmniSite website is easy:
• This is a cellular device like a telephone, and has an associated monthly
cellular service fee. YOU MUST contact OmniSite at 317-885-6330 with your
billing information or this unit will not transmit alarms. We will activate the cellu-
lar service and provide the User ID and Password you will use to sign-on to your
secure web pages.
• Sign-on to the OmniSite website at www.omnisite.com using your newly select-
ed User ID and Password.
• Once signed-on select “Setup” and then “Callout list” and also “Device Setup”.
• Follow the steps on the screen to complete the alarm message delivery.
OmniSite devices can automatically send emails, text messages and voice calls
in any sequence in response to an alarm event. These features are configured
using the website interface.
• Helpful hint - If you get stumped use the “Help” link that is at the top of each
page. It has very specific information as to how to fill-out the form you are
currently working-on.
•Don't like computers? No problem. OmniSite will setup your alarm
message deliveries message deliveries for a small fee. Simply call us
at 317-885-6330. We will do the setup for you.

11 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
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Wiring Diagrams
The Crystal Ball Field Terminal Strip
Example - Monitoring Dry, Unpowered Contacts
L G N

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13 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
-
+
R S
4-20 mA Field
Device
12 VDC**
Sensor
2-Wire Loop Powered
+ -
Jumper
*
+
-
4-20 mA
Field
Device
2-Wire Self Powered
External
Power
Source
+
-
R S
12 VDC**
Sensor
+ -
*
Wiring Diagrams - Cont’d
Example Wiring 4-20mA Analog Inputs
+
-
4-20 mA
Field
Device
3-Wire Device
+PWR
SIGNAL
GND
R S
Sensor
+ -
Jumper
12 VDC**
4-Wire Device
Field
Device
+ -
12 VDC**
R S
Sensor
-
+PWR
SIGNAL
-
+
*
* Crystal Ball Analog Input
Impedence = 250 ohms
** 12VDC @ 80mA max, each input

X1 X2
120 VAC
CONTROL CIRCUI T
M
M
Pump-1
Starter
Pump-2
Starter
OFF
HAND
AUTO
OFF
AUTO
HAND
SEAL
FAILURE
HIGH
LEVEL
FLOAT
SEAL FAIL RELAY
SEAL
FAILURE
LIGHT
HIGH LEVEL RELAY
HIGH LEVEL LIGHT
X2
X2
DI-12
DI-13
DI-2
DI-1
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15 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Dedicated Alarm Inputs
User
Selectable
Alarm
Input or
Rain
Gauge
User
Selectable
Alarm
Input or
Pulse
Counter
Reserved for
Pump 1,2,3
Runtim e
Accumulation
Battery
Backed
12VD C
1 2 3 4 5 6 7 8 9 10 + - L G N
Crystal
Ball
P1 P2 P3
1 2 3 4 5 6 7 8 9 10 + -
DI-1 DI-2 DI-12 DI-13
X-2
X-1
11 12 13 14
11 12 13 14
User selectable
alarm or float
control inputs
Lag-Lag Float Lag Float Lead Float
Stop Float
Wiring Diagrams - Cont’d
Monitoring a Typical Pump Control Panel

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17 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Dedicated Alarm Inputs
User
Selectable
Alarm
Input or
Rain
Gauge
User
Selectable
Alarm
Input or
Pulse
Counter
Reser ved for
Pump 1,2,3
Runtime
Accumulation
Battery
Backed
12VDC
1 2 3 4 5 6 7 8 9 10 + - L G N
Crystal
Ball
P1 P2 P3
X1 X2
120 VAC
CONTROL CIRCUIT
M
M
Pump-1
Starter
Pump-2
Starter
OFF
HAND
AUTO
OFF
AUTO
HAND
1 2 3 4 5 6 7 8 9 10 + -
X2
DI-12
DI-13
DI-12 DI-13
X-2
X-1
11 12 13 14
11 12 13 14
User selectable
alarm or float
control units
Lag-Lag Float Lag Float Lead Float
Stop Float
HIGH LEVEL
LAG-LAG
LAG
LEAD
STOP
*Float Control
OR
A B
Submersible
4-20 mA
Level Probe
Denotes eld wire connection.
Used for clarity.
E F
C
D
R1 R2
R3 R4
NC NO
C
E
C
NO NC
F
C
D
NC NO
C
C
NO NC
P2 P1
L3L2
L1
L3L2
L1
+ -
J
I+ -
H
G
P2 Amp
Probe
P1 Amp
Probe
*Assumes oats already
powered by 120 vac.
All oats must use normally
open contacts (N.O.)
RS
Level Probe P1Amps P2Amps P3Amps
A B G H I J
+-+-+-+-
RSRSRS
+-
Wiring Diagrams - Cont’d
Using the Crystal Ball as a Pump Controller

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19 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Quickstart Guide for Using the Crystal Ball as
Your Primary Pump Controller
1. The Crystal Ball can be mounted outside of your pump control panel using
the optional OmniSite NEMA 4x enclosure.
2. Alternately, the Crystal Ball can be mounted inside of a new pump control
panel (as room allows), and the removable display of the Crystal Ball can
be mounted on the face of your inner swing-out door as follows:
Note: Display is not waterproof
and should not be mounted directly
outdoors
3. The Crystal Ball has (3) options for pump control:
• Float-only control
• 4-20 mA Analog level control
• 4-20 mA w/ float backup control
4. If using “float only” control, then wire as shown in diagrams. on pages 15,16 of
this manual. Note: the diagram in this manual on P15 assumes your floats are pow-
ered by an external 120 VAC source. If not, and the Crystal Ball will be supplying the
power to floats, then wire your floats as show on page 10 of this manual titled “
Example - Monitoring Dry, Unpowered Contacts”
I
n
t
e
r
f
a
c
e
C
a
b
l
e
If using float-only control they should be wired as follows:
Pump-3 LAG-LAG Float Input 8
Pump-2 LAG Float Input 9
Pump-1 Lead Float Input 10
All Stop Stop Float Input 11
5. If using analog-only control, then connect your 4-20 mA device to Analog input
#1 (only!) according to the diagrams on pages 11 & 12 of this manual.
6. If using Analog plus float backup control then wire your analog device as detailed in
step 5 above, then wire your high level float to input #1, and your stop float to input
#11. The analog float backup uses only (2) floats and works as follows:
• If your analog signal drops below 3 mA or above 22 mA, it is assumed the
signal has “failed”.
• If the analog has failed, and the high float is energized, then the lead pump
is started. If 15 seconds elapses and the high float is still energized, then
the lag pump is started. If 15 additional seconds elapses, with both pumps
running, and high float is still energized then the final pump is started.
• All pumps will run (i.e. however many were started) until the stop
float is de-energized.
• This process will repeat until the analog signal is repaired.
7. Relay Outputs - Note that the Crystal Ball relay outputs are “pre-assigned: as
follows:
• Relay-1 Pump-1
• Relay-2 Pump-2

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21 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
• Relay-3 Pump-3
• Relay-4 Spare-for custom use
8. Once your wiring connections are made, you HAVE TO enter the following setup
parameters using the Crystal Ball local keypad:
• Number of Pumps being controlled
• Your pump start/stop setpoints (if using analog sensor)
• Type of tank level measuring device you are using (i.e. floats, or analog,
or analog w/ float backup)
• Pump GPM rating
• Tank Dimensions
Refer to Appendix A for Crystal Ball Menu Tree and how to navigate to the
settings above.
9. When finished, test your setup using the Crystal Ball dedicated “Level Test” but-
ton. This button only works if you are using analog-only or analog with float
backup control. If you are using Floats-only, then the best way to test
your setup is just manually “tip-up” each float as needed.
10. Note that if you are measuring pump amps with the Crystal Ball, then the amp
probes must be connected as follows:
Analog-2 Pump-1 amp probe
Analog-3 Pump-2 amp probe
Analog-4 Pump-3 amp probe
Quick Setup for the Pump Calculator
1. The Crystal Ball has the ability to report the following calculations on up to (3)
pumps:
• ON/OFF cycles
• Runtime
• GPM (Based on timed drawdowns)
• Amps
• Total Station flow
2. Once your unit is wired, the above calculations will only work if you setup the
following parameters as detailed in Appendix A:
• Pump GPM calcs
• Pump GPM
• Tank shape
• Stop-lead distance in tank (This is distance from lead start elev. to stop elev.)

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23 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Alternatively, these inputs can monitor and totalize pulses from a
pulse output device at a max. rate of 30Hz (used to read flow and
electric meters)
(Inputs 8 thru 11) Connection of any “ON/OFF” style voltage signal in the range or
12 VDC or 12 VAC thru 120 VAC or circuits to monitor alarms (pilot
lights, relays, coils, etc.) No polarity has to be observed on these
inputs and different inputs can have different voltage/polarities.
All alarms have user adjustable alarm time delays thru the local
display/keypad.
Alternatively, these inputs can be user selectable to monitor float
switches and provide pump control using the relay
outputs on the controller. If float control is desired – must be con-
figured as shown in APPENDIX A – local programming.
(Inputs 12 thru 14) These inputs are reserved to monitor the coil or auxiliary
contacts from Pump-1,2, and 3 motor starters. Connection of any
“ON/OFF style” voltage signal in the range of 12VDC or
12 VAC thru 120 VAC or 120 VDC can be connected directly to
these input circuits to monitor the pump run status. No polarity
has to be observed on these inputs. These inputs
provide daily reports of Pump-1,2,3 on/off cycles, total
runtime, and GPM using timed draw downs on the well,
as well as total station flow without the need for a flow meter.
(Note: Flow calculations DO NOT work on stations using variable
speed drives, and note that inputs 12,13,14 must be used with
Crystal Ball Field Input/Output Circuit Functionality
INPUT DESCRIPTION
(Inputs 1 thru 4) Connection of any “ON/OFF style” voltage signal in the range of
12VDC or 12 VAC thru 120 VAC or 120 VDC can be
connected directly to these input circuits to monitor alarm
signals (pilot lights, relays, coils, etc). No polarity has to be
observed on these inputs, and different inputs can have different
polarities/voltages. All alarm inputs have user adjustable alarm
time delays adjustable thru the local display/keypad.
(Input 5) Connection of any “ON/OFF style” voltage signal in the range of
12VDC or 12 VAC thru 120 VAC or 120 VDC can be
connected directly to this input circuit to monitor alarms
(pilot lights, relays, coils, etc). No polarity has to be observed on
this input. All alarm inputs have user adjustable alarm time delays
adjustable thru the local display/keypad. Alternatively, this input
can monitor and totalize pulses from a rain gauge (used to plot
rainfall vs. well inflow rate)
(Inputs 6 and 7) Connection of any “ON/OFF style” voltage signal in the range of
12VDC or 12 VAC thru 120 VAC or 120 VDC can be
connected directly to these input circuits to monitor alarms (pilot
lights, relays, coils, etc). No polarity has to be observed on these
inputs. All alarm inputs have user adjustable alarm time delays
adjustable thru the local display/keypad.

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25 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
normally open contacts to correctly accumulate runtime
(e.g. voltage is applied to input 12,13, or 14 when the respective
pump is running)
Analog inputs 1-4 Connection of any 4-20mA device signal allows remote
monitoring and alarm set point notification.
Relay outputs 1-4 Connect to automatic control circuit of pump motor starter to pro-
vide automatic pump-up (drinking water applications) or pump-
down (sewage lift stations).
(+ and - Terms) These terminals supply a continuous, battery backed
12 VDC to any dry un-powered contacts providing alarm monitor-
ing in the absence of AC power.
NOTES

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27 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Appendix A - Local Programming
Easily navigate the Crystal Ball display as follows:
• 8-button Interface
• Display is Liquid Crystal Display 4 x 20
• While working through menu structure:
- Pressing UP or DOWN will select the next or previous menu item in the list.
To select that item, press ENTER If the item is a menu selection, the next
menu will open. If the item is a value, then it is selectable to edit.
- Pressing EXIT for 2 seconds will return the user to the main menu.
- Pressing EXIT momentarily will return the user to the previous menu.
• While editing a value:
- If the value is numeric, the cursor will blink on the digit being edited.
- If the value is a list, the list selection will blink. UP and DWN will be used to
scroll through the list or make edits.
- EXIT will cancel any editing WITHOUT saving the changes.
- ENTER will move the cursor to the next position. If currently editing the last
position or a list value, the value is SAVED and the user returns to the
menu mode.
• Use of Dedicated Function Keys
- Pressing “Level Setup” brings the user directly to the pump on/off
setpoints for editing or review when using pump control.
- Pressing “Level Test” brings the user directly to the simulation screen
that allows the user to use the UP/DOWN keys to simulate a rising and/or
falling liquid level. This is used to test pump start/stop set points and alarm limits.
- “Pump Bypass” is used to take a pump out of automatic alternation if it is
shut off for service or repair. Taking it out of rotation also prevents false
alarms from occurring each time the Crystal Ball attempts to start the
failed pump, and it fails to run. Through this menu option it is also
possible to manually turn an output on or off.
Holding EXIT for 2 seconds can be pressed at any time to return to the main menu.
NOTE: The Crystal Ball RTU must be disabled with the Intelligent ID key
before setup changes can be made. When finished with setup, again use
your Intelligent ID key to put the Crystal Ball RTU back into service.

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29 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Crystal Ball Menu Tree
1) Need Help? Call OmniSite Ph. 317-885-6330
Or go online: www.omnisite.com
2) View Inputs 1) Analog 1 (-----/0-9999)
2) Analog 2 (-----/0-9999)
3) Analog 3 (-----/0-9999)
4) Analog 4 (-----/0-9999)
5) Input 1 (ON/OFF)
6) Input 2 (ON/OFF)
7) Input 3 (ON/OFF)
8) Input 4 (ON/OFF)
9) Input 5 (ON/OFF)
10) Input 6 (ON/OFF)
11) Input 7 (ON/OFF)
12) Input 8 (ON/OFF)
13) Input 9 (ON/OFF)
14) Input 10 (ON/OFF)
15) Input 11 (ON/OFF)
16) Pump 1 (ON/OFF)
17) Pump 2 (ON/OFF)
18) Pump 3 (ON/OFF)
19) Output 1 (ON/OFF)
20) Output 2 (ON/OFF)
21) Output 3 (ON/OFF)
22) Output 4 (ON/OFF)
23) Rain Pulses: (---/0-99)
24) Counter-1: (---/0-9999)
25) Counter-2 (---/0-9999)
26) P1 GPM: (0-2000)
27) P1 Runtime: (hrs:mins)
28) P1 Starts: (0-999)
• Key: (range or options;
default)
• View Inputs: Use this
menu option to view all con-
nected equipment and opera-
tional status since the RTU
last reported to your web
page.
3) Pump Control 1)Pump Settings
2) Pump Bypass
3) Level Setup
4) Level Test
1) Sensors: (NONE, 4-20mA+FLT, 4-20mA, FLOATS; NONE)
2) # of Pumps: (00-03; 00)
3) Grease Cntrl %: (00-10; 00)
4) Alternate? (YES/NO; YES)
5) Pump Scheme: (DOWN/UP; DOWN)
6) Pump Fail Alm? (YES/NO; YES)
7) Control Only? (YES/NO; NO)
8) SETUP ANALOG INPUTS
1) Decimal Pos: (xxxx, xxx.x, xx.xx; xxxx)
2) Scaling 4mA = (0-9999; 0)
3) 20mA = (0-9999; 200)
4) Low Alarm: (NONE/O-9999; NONE)
5) High Alarm: (NONE/O-9999; NONE)
6) Dead Band: (0-9999; 0)
7)
8) Alarm Delay: (0-240 sec; 5 sec)
9) Report Value: (LAST/LIVE; LAST) *On
AI#1 LIVE is the only option
ANALOG INPUT 2
ANALOG INPUT 3
ANALOG INPUT 4
1) P1 runs? (YES/NO; YES)
2) P1 control: (AUTO, ON, OFF; AUTO)
3) P2 runs? (YES/NO; YES)
4) P2 control: (AUTO, ON, OFF; AUTO)
5) P3 runs? (YES/NO; NO)
6) P3 control: (AUTO, ON, OFF; OFF)
7) Output 4: (ON/OFF; OFF)
1) P1: (ON/OFF; OFF) P2: (ON/OFF; OFF)
2) P3: (ON/OFF; OFF)
3) Tank Lvl (0-9999; 0)
4) Press Up/Down (just directions to change tank level above)
1) Stop Level: (0-9999; 0)
2) Lead Level: (0-9999; 0)
3) Lag Level: (0-9999; 0)
4) Lag-Lag Level: (0-9999; 0)
If you are using
the Crystal Ball
to control
pumps based
upon tank level,
then you must
answer the
questions in this
section of the
menu tree to
enable pump
control.
29) P1 Drawdwn: (hrs:mins)
30) P1 Amps: (0-999)
31) P2 GPM: (0-2000)
32) P2 Runtime: (hrs:mins)
33) P2 Starts: (0-999)
34) P2 Drawdwn: (hrs:mins)
35) P2 Amps: (0-999)
36) P3 GPM: (0-2000)
37) P3 Runtime: (hrs:mins)
38) P3 Starts: (0-999)
39) P3 Drawdwn: (hrs:mins)
40) P3 Amps: (0-999)
41) Well Fill: (mins:secs)
42) Inflow Rate: (0-99999)
ANALOG INPUT 1
same menus as Analog Input 1

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31 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
4) Enter setup (cont’d)
5) Pump GPM Calcs
1) Tank Shape
1) P1 GPM (0-2000)
2) P2 GPM (0-2000)
3) P3 GPM (0-2000) 1) Cylinder
2) Rectangle
1) Decimal Pos. (xxx, xx.x, x.xx; xxx)
2) Stop-Lead (0-999ft; 0)
3) Diameter (0-999ft; 0)
4) (4) Lead Vol. (0-99999g)
1) Decimal Pos (xxx, xx.x,
x.xx; xxx)
2) Stop-Lead (0-999ft; 0)
3) Diameter (0-999ft; 0)
4) Lead Vol. (0-99999g)
6) SD Data Log1) Data Logging (ON/OFF; OFF)
2) Sample Rate (0-720 min; 2min)
• Enter Pump GPM Rating and Well size -
You have to answer these questions if you
want the Crystal Ball to calculate station flow,
and calculate pump GPM rate.
Crystal Ball Menu Tree
4) Enter setup 1) Setup All Inputs
3) Date & Time
4) Timed Reports
1) INP 1 (1s-3600s; 5s)
2) INP 2 (1s-3600s; 5s)
3) INP 3 (1s-3600s; 5s)
4 INP 4 (1s-3600s; 5s)
5) INP 5 (ALARM/RAIN;
ALARM) (1s-3600s; 5s)
6) INP 6 (ALARM/COUNT;
ALARM) (1s-3600s; 5s)
7) INP 7 (ALARM/COUNT;
ALARM) (1s-3600s; 5s)
8) INP 8 (1s-3600s; 5s)
9) INP 9 (1s-3600s; 5s)
10) INP 10 (1s-3600s; 5s)
11) INP 11 (1s-3600s; 5s)
12) Power Failure (1s-3600s;
60s)
13) Low Battery (1s-3600s; 2s)
1) Date: (mm/dd/yyyy)
2) Time: (hh:mm, AM/PM)
1) Reports: (ON-OFF; ON)
2) Rep Freq: (15-1440m; 1440m)
3) Rep 1: (AlrmStats/Analog/InFlwData/RainFall/
PumpCalcs; PumpCalcs)
4) Scheduled Time: (hh:mm; 00:00)
• Enter Setup:
Use this option
to make any
desired field
settings. The
most frequently
changed settings
are as follows:
• Input alarm
time delays -
For each alarm,
define the alarm
and the alarm
time delay (i.e.
the amount of
time the input
must remain in
that position
before a call is
made.
2) Setup Analog Input
Analog Inputs (Same as Setup Analog
Inputs under Pump
Control and Pump
Lead
Vol.
00000g
• Set RTU Date & Time
-If you want your reports to come in at a
specific time each day, then make sure the
correct time/date are set. If you do not set
the time/date the reports will still arrive
once every 24 hours.
• Make an input a
counter or rain gauge
-Inputs 5,6,7 can be
converted to totalize
pulses from any
pulsing device like
flow meter, rain
gauge, electric
meter, etc.

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33 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Crystal Ball Menu Tree
5) Diagnostics 1) RTU Status
2) Radio Setup
1) Maint. Key# (--/00-99)
2) Battery (< 5.0=BAD/5.0 to 13.2V)
3) RTU Temp (-20.0 to 150.0F)
4) DC Power (0-18.0V)
5) Cell RSSI (-106dB to 0dB)
6) RTU Enabled (YES/NO)
7) Low Pwr Mode (ON/OFF; OFF)
8) EDIT POWER MODE
(1) Low Power Mode
Select: (Disabled/Enabled;
Disabled)
9) Firmware: 50.xxxxx
10) Disp. Ver: v(x.x)
11) PwrCycles (0-999;0)
12) CellCycles (0-999;0)
13) FailNetConns (0-999;0)
14) FailSrvConns (0-999;0)
15) SuccSrvConns (0-999;0)
16) AbandRpts (0-999;0)
17) Signal OK (0-100%;0%)
18) Network OK (0-100%;0%)
19) CellState (0-999;0)
20) DailyCellCycles (0-999;0)
21) CLEAR DIAG CNTRS
1) Lst FOCC Rcvd (--/00-99)
2) Domain Name: rtu.omni-site.net
3) Domain IP Addr: 68.255.116.1
4) Domain Port Num: 5001
5) Unit ID: XXXX (If you want to verify this
number call OmniSite)
6) Server ID: OMNI
7) Network APN
C1.korem2m.com
8) Sim ID: (xxxxxxxxxxxxxxxxxxxx)
9) Ctrl. Rev. (X.X)
10) Soft. Rev. v (X.X.X)
11) Exec. Radio Test
12) Get Radio Log
13) Clear Radio Log
14) SELECT PROVIDER
(1) Provider: (KM2M/AGSM; KM2M)
•Diagnostics - This section is
reserved for OmniSite trained field
service personnel. Call OmniSite
at 317-885-6330 with questions
about this section.
5) Diagnostics (cont’d)
3) Clear All Calc’s
1) Clear all
calculated
values? (YES/NO)
4) Smart ID Keys
1) ID: xx xxxxxxxx
2) Remove ID? (YES/NO)
5) Bootload 1) Update software from SD card?
2) MAIN UNIT? (YES/NO)
3) DISPLAY UNIT? (YES/NO)
4) RADIO? (YES/NO)

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35 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Keypad 2x4 tactile keypad, removable for remote mount,
audible feedback
Battery Charger 15 VDC capable of charging 800 mAH -17 AH gell cell
System Key Switch Smart Key, 100 Million combinations
Radio Frequency 850/900/1800/1900 Mhz
Antenna 850/900/1800/1900 MHZ, phantom style
Transmission Time 1-2 seconds, field-to-web page
Approvals UL 508 Pending
Appendix C - Repair Parts
In the unlikely event that you should have a problem with your new OmniSite prod-
uct, the following replacement parts are available for purchase from
OmniSite. Note that the printed circuit boards (PCB), themselves, are not a
repairable part. If you have a problem with an OmniSite printed circuit board, the
repair consists of replacing the entire (PCB) unit. Contact your OmniSite distributor
for details.
Part Number Description
BATTI208 Rechargeable 800 mA gel cell battery
KEY “Crew on-site” replacement key
EN Crystal Ball Weatherproof enclosure
*- All items are typically “in-stock” for immediate delivery
Appendix B - Hardware Specification
Specifications:
Power Supply 80-265 VAC +/-10% or 15-20 VDC +/-10%
Max. Power
Consumption 0.3 amps @ 120 VAC or 2.1 amps @15 VDC
DI Inputs (14) universal input 12VDC/VAC thru 120 VDC/VAC +/-10%
Counter Inputs (2) avail. At 30Hz max. Freq
Rain Gauge Input (1) Avail for pulse only. Each pulse must = 0.01˝ rain
Operating Temp. -20 to 150 F
Storage Temp. -20 to 180 F
Humidity 5-95% RH, non-condensing
Enclosure Weatherproof, equivalent to NEMA 4X (Optional)
Terminals Removable, spring clamp style
Weight 13 lbs.
Communications Local RS232 Port, 10Mb Ethernet, RS485
Memory Type EEPROM, Flash
Isolation Voltage 4000 VAC opto-isolated
Input Impedance 34Kohm min.
Surge ANSI C37.90.1
Dimensions 8.875w x 8.875h x 4.125d
Aux. Power Out 400 mA @ 12 VDC
Analog Inputs (4) @ 250 ohms. 0-20mA, 1500V surge, isolated 16 bit res.
Relay Outputs (4) @20A, 120 VAC resistive, Form-C
Display 4-line x 20 char. LCD w/backlight

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37 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
Trouble Probable Cause Remedy
Unit does not transmit
alarms, and no control
panel lights are
illuminated.
No Power Check 120 VAC or 12
VDC power source.
Unit does not transmit
alarms and power source
is present
Cellular signal
reception is
not suitable
Inspect the cellular signal
strength LED on the face of the unit. If
it is not GREEN, then you MAY have a
weak signal. Call OmniSite at 317-
885-6330.
We will observe the transmitted
signal strength suggest options
for you, which may include
replacing the antenna or
relocating the antenna.
My field alarm
contacts open and close,
but the
OmniSite unit
does not appear to
be doing anything.
Wiring problem
or contacts have
not remained open
or closed for at
least
5 seconds
The OmniSite RTU will
transmit an alarm signal if, it changes
“state” and remains in
that “state” for at least 5 seconds.
Note - this is a user adjustable
time delay, and may be longer for
your application. Next - disconnect the
field wires from the RTU for the alarm
input in question. Using a volt-ohm
Appendix D - Troubleshooting Chart
• For the repair or replacement parts you need call [phone] between
8 am - 5 pm, Monday - Friday Eastern Daylight Time.
• For on-site repair service 24 hours a day, 7 days a week contact your
local OmniSite distributor in your area.
• For the location of an OmniSite repair service center in your area call OmniSite
at [phone]
• For information on purchasing an OmniSite Maintenance Agreement or
to inquire about an existing Agreement call [phone] between
8 am - 5 pm, Monday - Friday Eastern Daylight Time.
• The model number will be found on the OmniSite identification label.
• When requesting service or ordering parts, always provide the following
information: Serial number, model number and part description.

39 OmniSite Crystal Ball User’s Guide ©2009 OmniSite
©2009 OmniSite OmniSite Crystal Ball User’s Guide 40
Trouble Probable Cause Remedy
The OmniSite units
keeps calling me with
alarms, and when I
visit the site, I can
not find any problems.
OmniSite RTU is
receiving “false”
alarms.
Your OmniSite RTU is a
sophisticated piece of electronic
monitoring equipment. It is only “as
good” as the equipment it is monitor-
ing. In other words, if
your control panel is issuing “false”
alarms, the OmniSite
RTU WILL REPORT them.
Contact your local OmniSite
distributor to locate causes
for “false” alarms from your
equipment, or increase alarm time
delays to eliminate “false” alarms.
Analog Inputs
not working
Wiring Error
Incorrect Software
Scaling
First, check to see that your
analog device is wired EXACTLY
as shown previously in this
manual. Correct faulty wiring,
or if OK, see below.
Connect a milliamp meter to the
4-20mA loop in question and
confirm correct 4-20mA signal.
If OK, use the local display/keypad to
see that the 4-20mA input is
correctly “scaled” and alarm set
points applied
Trouble Probable Cause Remedy
(Con’t) (Con’t) meter, determine that your contacts are actually opening and closing. If not,
make field repair.
If they are, check on the Crystal Ball
front panel to see that the associated
LED goes on/off as your field signal
changes. Lastly, visit the OmniSite web-
site to confirm that you have
an associated alarm trigger and call-out
list specified for the event.
My pump runtime
readings are not
automatically updating
on the OmniSite
website
Time Scheduled
reports are not
enabled
The OmniSite RTU reports
pump runtimes and other
values on time scheduled intervals
(typically once/day). You must manu-
ally “enable” this feature from the
OmniSite website. Additionally, you
can manually request the pump run-
time values at any time by
visiting the OmniSite website and
issuing the appropriate command.