OneSpan DIGIPASS 795 User manual

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DIGIPASS 795
USER GUIDE
ENGLISH (draft)
V1

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TABLE OF CONTENTS
1. Product Overview................................................................................................... 3
1.1. Front................................................................................................................................................................... 3
1.2. Back .................................................................................................................................................................... 4
1.3. User Interface................................................................................................................................................... 5
2. Technical Specifications.......................................................................................... 6
3. Getting Started......................................................................................................... 8
3.1. Changing Batteries .......................................................................................................................................... 8
3.2. Connecting Digipass 795 ............................................................................................................................... 9
3.3. Connected Operations................................................................................................................................10
3.4. Unconnected Operations............................................................................................................................10
3.5. Changing Settings ..........................................................................................................................................10
4. Regulatory & Compliance Information..............................................................11

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1. PRODUCT OVERVIEW
1.1. Front
Press Power button for 1 second to turn device on.
Press and hold Power button to turn device off. When left idle the
display will dim after 30 seconds and the device will automatically power
off after 60 seconds.

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1.2. Back
Serial number of the device and regulatory identifiers are on a label at
the back of the device.
Check section 3.1 for more information about changing batteries.

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1.3. User Interface

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2. TECHNICAL SPECIFICATIONS
Safety Notice:
CAUTION: Failure to observe the safety instructions can result in fire, electric shock and other
injuries or damage to the device or other property. The housing is made of plastic with sensitive
electronic components and batteries inside.
Safety instructions:
• Do not pierce, break, crush or cut the device or the battery
• Do not expose the device or the battery to an open flame or extremely high temperatures
• Do not expose the device or the battery to liquids or extremely low air pressure
• Do not drop the device or the battery
• The device or the battery must be recycled or disposed of separately from household waste
Functions
PIN code
Unconnected mode: Challenge/Response, Response (OTP)
Connected mode: Transaction Data Signing (WYSIWYS),
Challenge & Response
Cryptographic method
Digipass AES
Display
2,44” TFT color display (240 x 320 pixels)
Size
131 mm (L)
74 mm (W)
19,6 mm (H)
Weight
118 g including batteries
Language support
Multiple languages with different font sets
Connectivity
Bluetooth 4.1 BLE
UBS-C port
- USB-C to USB-A cable included

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Battery
3 replaceable AAA batteries
Internal battery for real-time clock (estimated 8 years
lifetime)
Operating temperature
0° C to 45° C; 85% RH noncondensing
Short-term storage
temperature
-10° C to 50° C; 90% RH noncondensing
Vibration
10 to 75 Hz; 10 m/s2
Drop
1 meter

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3. GETTING STARTED
Digipass 795 can be used in a connected mode, using a USB cable or Bluetooth connection with a
computer, or in an unconnected mode. Available applications depend on the configuration of the
service provider and what functions have been enabled. In this user guide, all the functions and
features refer to the standard configuration of Digipass 795. Some functions might not be available or
could appear differently if your service provider has customized or disabled them.
3.1. Changing Batteries
Digipass 795 can operate battery powered or connected to a USB power source. Battery power
requires 3 AAA batteries, that can be replaced as required. USB power is only for operating the
device, it cannot be used to recharge.
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When ‘low battery power’warning is show on screen, replace the batteries with a fresh set of AAA
batteries. A further ‘critical battery power’ warning will be shown when battery level is too low to
operate.
Note: After the battery for the internal clock runs out, time-based functions may not work correctly
anymore. Other operation modes can still be used normally.
For time-based functions, Digipass 795 has an internal clock that is
power by a fixed battery. The battery powering the internal clock
cannot be replaced and should not be attempted to remove.

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3.2. Connecting Digipass 795
Digipass 795 can be connected to a computer using a USB cable or wirelessly using Bluetooth.
Native Bridge installation package is available from your service provider or from OneSpan. Native
Bridge works with Windows and MacOS operating systems. Further software requirements can be
found from Native Bridge documentation.
Bluetooth
Bluetooth is ‘on’ by default. Use ‘Settings’ – ‘Bluetooth’ - ‘Turn off’ to turn Bluetooth off.
When connecting to a new computer for the first-time
using Bluetooth, the device needs to be paired with that
computer. This can be done by selecting ‘Connect new
device’. That will put the authenticator device into
pairing mode and make it visible for other devices for
30 seconds. From your computer’s Bluetooth settings,
select new device and from the list of devices pick
DP795.
For detailed instructions for adding a new Bluetooth
connection, refer to your operating system’s user instructions.
‘Manage devices’ and ‘Bluetooth status’ can also be used to start pairing process, if no previously
connected devices have been saved.
‘Manage devices’ shows saved connected devices. From this menu, you can remove a saved
connected device or remove all saved devices. When a saved device is removed, the pairing process
must be performed again to connect to that device.
‘Bluetooth status’ shows the connection status and name of the connected device.
On computer, Digipass Native Bridge software is required to be
installed. Native Bridge allows communication between a connected
authenticator device and a web browser running on the computer.
When removing a saved device from Bluetooth connections, also
remove the pairing from the other device before trying to pair the
devices again.

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3.3. Connected Operations
Digipass 795 can receive commands when connected to a computer. Digipass Native Bridge software
creates a secure, encrypted communication channel between the authenticator and a remote
authentication service. The remote service can make calls to get information from the authenticator
device or ask user to perform actions, like validate a transaction or authorize a login request.
Follow your service providers instructions for using their service or web portal. When prompted to
use your authenticator device, connect it to the computer and follow onscreen guidance on the
device.
3.4. Unconnected Operations
Digipass 795 can be used to perform one-time password generation, challenge & response, or data
signing operations without connection to a computer if the service operator has configured and
enabled these functions.
Select the operation you want to perform from the main menu and follow the onscreen guidance on
device. Enter the generated response code on your service provider’s service.
3.5. Changing Settings
Access settings menu from the main screen. Main screen is shown after power on and can be
returned to by pressing the home button.
If the authenticator device has multiple languages
available, use the ‘Language’ menu to select a different
language. The selected language will then be used also
next time the device is powered on.
If setting a PIN code on the authenticator device has
been enabled by the service provider and a PIN code
has been set, then ‘Change PIN’ can be used to set a
new PIN code.
‘Help’ menu entry will show instructions or help information provided by the service operator.
‘About’ shows basic information about the authenticator device and its software version.

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4. REGULATORY & COMPLIANCE INFORMATION
Statement of Compliance with EU Directive
OneSpan NV declares that this Digipass 795 (model: DP795) device is in compliance with the
Essential requirements and other relevant provisions of Directive 2014/53/EU and 2015/863/EU.
The full Declaration of Conformity can be requested from:
Company: OneSpan NV
Address: Romeinsesteenweg 564C, 1853 Strombeek-Bever, Belgium
Email: [email protected]
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications made to this equipment not expressly approved by OneSpan NV may void the FCC
authorization to operate this equipment.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
This portable transmitter with its antenna has shown compliance with FCC’s SAR limits for general population
/ uncontrolled exposure. The antenna used for this device must not be co-located or operating in conjunction
with any other antenna or transmitter.

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IC Notice for Canada
This Class B device complies with Canadian ICES-003 requirements for Information Technology Equipment
(including Digital Apparatus). Cet appareil numerique de la classe B est conforme a la norme NMB-003 du
Canada.
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) this device may not cause interference, and 2) this device must accept any interfer-
ence, including interference that may cause undesired operation of the device.
Le present appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de
license. L’exploitation est autorisee aux deux conditions suivantes: 1) l’appareil ne doit pas produire de
brouillage; 2) l’utilisateur de l’appareil doit accepter tout brouillage radioelectrique subi, même si la brouillage
est susceptible d’en compromettre le fonctionnement.
Correct disposal of this product (Waste Electrical and Electronic Equipment)
Applicable in the European Union and other European countries with separate collection
systems
This marking shown on the product or its literature, indicates that it should not be
disposed with other household waste at the end of its working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please separate this
from other types of waste and recycle it responsibly to promote the sustainable reuse of material
resources. Household users should contact either the provider of the product, or their local
government office, for details of where and how they can take this item for environmentally safe
recycling. Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product should not be mixed with other commercial waste for disposal.
ONESPAN is a global leader in delivering trust and business productivity solutions to the digital market. ONESPAN develops next
generation technologies that enable more than 10,000 customers in 100 countries in financial, enterprise, government, healthcare
and other segments to achieve their digital agenda, deliver an enhanced customer experience and meet regulatory requirements.
More than half of the top 100 global banks rely on ONESPAN solutions to protect their online, mobile, and ATM channels.
ONESPAN’s solutions combine to form a powerful trust platform that empower businesses by incorporating identity, fraud
prevention, electronic signatures, mobile application protection and risk analysis. Learn more at ONESPAN.com.
OneSpan™, DIGIPASS®and CRONTO®are registered or unregistered trademarks of OneSpan North America Inc. and/or
OneSpan International GmbH (collectively “OneSpan”) in the U.S. and other countries. All other trademarks or trade names are
the property of their respective owners” OneSpan reserves the right to make changes to specifications at any time and without
notice. The information furnished by OneSpan in this document is believed to be accurate and reliable. However, OneSpan may
not be held liable for its use, nor for infringement of patents or other rights of third parties resulting from its use. © 2021
OneSpan North America Inc.
All rights reserved.