OneSpan DIGIPASS 795 User manual

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DIGIPASS 795
USER GUIDE
ENGLISH (draft)
V1

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TABLE OF CONTENTS
1. Product Overview................................................................................................... 3
1.1. Front................................................................................................................................................................... 3
1.2. Back .................................................................................................................................................................... 4
1.3. User Interface................................................................................................................................................... 5
2. Technical Specifications.......................................................................................... 6
3. Getting Started......................................................................................................... 8
3.1. Changing Batteries .......................................................................................................................................... 8
3.2. Connecting Digipass 795 ............................................................................................................................... 9
3.3. Connected Operations................................................................................................................................10
3.4. Unconnected Operations............................................................................................................................10
3.5. Changing Settings ..........................................................................................................................................10
4. Regulatory & Compliance Information..............................................................11

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1. PRODUCT OVERVIEW
1.1. Front
Press Power button for 1 second to turn device on.
Press and hold Power button to turn device off. When left idle the
display will dim after 30 seconds and the device will automatically power
off after 60 seconds.

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1.2. Back
Serial number of the device and regulatory identifiers are on a label at
the back of the device.
Check section 3.1 for more information about changing batteries.

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1.3. User Interface

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2. TECHNICAL SPECIFICATIONS
Safety Notice:
CAUTION: Failure to observe the safety instructions can result in fire, electric shock and other
injuries or damage to the device or other property. The housing is made of plastic with sensitive
electronic components and batteries inside.
Safety instructions:
• Do not pierce, break, crush or cut the device or the battery
• Do not expose the device or the battery to an open flame or extremely high temperatures
• Do not expose the device or the battery to liquids or extremely low air pressure
• Do not drop the device or the battery
• The device or the battery must be recycled or disposed of separately from household waste
Functions
PIN code
Unconnected mode: Challenge/Response, Response (OTP)
Connected mode: Transaction Data Signing (WYSIWYS),
Challenge & Response
Cryptographic method
Digipass AES
Display
2,44” TFT color display (240 x 320 pixels)
Size
131 mm (L)
74 mm (W)
19,6 mm (H)
Weight
118 g including batteries
Language support
Multiple languages with different font sets
Connectivity
Bluetooth 4.1 BLE
UBS-C port
- USB-C to USB-A cable included

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Battery
3 replaceable AAA batteries
Internal battery for real-time clock (estimated 8 years
lifetime)
Operating temperature
0° C to 45° C; 85% RH noncondensing
Short-term storage
temperature
-10° C to 50° C; 90% RH noncondensing
Vibration
10 to 75 Hz; 10 m/s2
Drop
1 meter

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3. GETTING STARTED
Digipass 795 can be used in a connected mode, using a USB cable or Bluetooth connection with a
computer, or in an unconnected mode. Available applications depend on the configuration of the
service provider and what functions have been enabled. In this user guide, all the functions and
features refer to the standard configuration of Digipass 795. Some functions might not be available or
could appear differently if your service provider has customized or disabled them.
3.1. Changing Batteries
Digipass 795 can operate battery powered or connected to a USB power source. Battery power
requires 3 AAA batteries, that can be replaced as required. USB power is only for operating the
device, it cannot be used to recharge.
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When ‘low battery power’warning is show on screen, replace the batteries with a fresh set of AAA
batteries. A further ‘critical battery power’ warning will be shown when battery level is too low to
operate.
Note: After the battery for the internal clock runs out, time-based functions may not work correctly
anymore. Other operation modes can still be used normally.
For time-based functions, Digipass 795 has an internal clock that is
power by a fixed battery. The battery powering the internal clock
cannot be replaced and should not be attempted to remove.

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3.2. Connecting Digipass 795
Digipass 795 can be connected to a computer using a USB cable or wirelessly using Bluetooth.
Native Bridge installation package is available from your service provider or from OneSpan. Native
Bridge works with Windows and MacOS operating systems. Further software requirements can be
found from Native Bridge documentation.
Bluetooth
Bluetooth is ‘on’ by default. Use ‘Settings’ – ‘Bluetooth’ - ‘Turn off’ to turn Bluetooth off.
When connecting to a new computer for the first-time
using Bluetooth, the device needs to be paired with that
computer. This can be done by selecting ‘Connect new
device’. That will put the authenticator device into
pairing mode and make it visible for other devices for
30 seconds. From your computer’s Bluetooth settings,
select new device and from the list of devices pick
DP795.
For detailed instructions for adding a new Bluetooth
connection, refer to your operating system’s user instructions.
‘Manage devices’ and ‘Bluetooth status’ can also be used to start pairing process, if no previously
connected devices have been saved.
‘Manage devices’ shows saved connected devices. From this menu, you can remove a saved
connected device or remove all saved devices. When a saved device is removed, the pairing process
must be performed again to connect to that device.
‘Bluetooth status’ shows the connection status and name of the connected device.
On computer, Digipass Native Bridge software is required to be
installed. Native Bridge allows communication between a connected
authenticator device and a web browser running on the computer.
When removing a saved device from Bluetooth connections, also
remove the pairing from the other device before trying to pair the
devices again.

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3.3. Connected Operations
Digipass 795 can receive commands when connected to a computer. Digipass Native Bridge software
creates a secure, encrypted communication channel between the authenticator and a remote
authentication service. The remote service can make calls to get information from the authenticator
device or ask user to perform actions, like validate a transaction or authorize a login request.
Follow your service providers instructions for using their service or web portal. When prompted to
use your authenticator device, connect it to the computer and follow onscreen guidance on the
device.
3.4. Unconnected Operations
Digipass 795 can be used to perform one-time password generation, challenge & response, or data
signing operations without connection to a computer if the service operator has configured and
enabled these functions.
Select the operation you want to perform from the main menu and follow the onscreen guidance on
device. Enter the generated response code on your service provider’s service.
3.5. Changing Settings
Access settings menu from the main screen. Main screen is shown after power on and can be
returned to by pressing the home button.
If the authenticator device has multiple languages
available, use the ‘Language’ menu to select a different
language. The selected language will then be used also
next time the device is powered on.
If setting a PIN code on the authenticator device has
been enabled by the service provider and a PIN code
has been set, then ‘Change PIN’ can be used to set a
new PIN code.
‘Help’ menu entry will show instructions or help information provided by the service operator.
‘About’ shows basic information about the authenticator device and its software version.