Onkyo TX-NR1008 Use and care manual

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Firmware Update for TX-NR708/808/1008 and
HT-RC270
There are the following methods to update the firmware: via network and via USB storage.
Please choose either one that suits your condition. Before you start, carefully read the
update procedure. It will take about 30 minutes to update the firmware.
■Update via network
You need a wired Internet connection to update the firmware.
For the update procedure, please refer to “Updating the Firmware via Network” (➔2).
■Update via USB storage
Please prepare a USB storage device such as a USB flash memory stick. You need at
least 32 MB of available space to update the firmware.
For the update procedure, please refer to “Updating the Firmware via USB” (➔5).
Precautions:
• Check the network connection before update.
• Do not touch the cable or any other device connected to the AV receiver during updating process.
• Do not access the AV receiver from PC during updating process.
• Do not shutdown the power of the AV receiver while update.
• The storage media in the USB card reader may not work.
• If the storage device has been partitioned, each section will be treated as an independent device.
• If the USB mass storage device contains a lot of data, the AV receiver may take a while to read it.
• Operation with all USB mass storage devices including the ability to power them is not guaranteed.
• Onkyo accepts no responsibility whatsoever for the loss or damage to data stored on a USB mass
storage device when that device is used with the AV receiver. Onkyo recommends that you back
up your important music files beforehand.
• If you connect a USB hard disk drive to the USB port, Onkyo recommends that you use its AC
adapter to power it.
• USB hubs and USB devices with hub functions are not supported. Do not connect your USB mass
storage device via a USB hub.
• USB mass storage devices with security functions are not supported.
Limitation of liability
The program and accompanying online documentation are furnished to you for use at your own
risk. Onkyo will not be liable and you will have no remedy for damages for any claim of any kind
whatsoever concerning your use of the program or the accompanying online documentation,
regardless of legal theory, and whether arising in tort or contract. In no event will Onkyo be liable
to you or any third party for any special, indirect, incidental, or consequential damages of any kind,
including, but not limited to, compensation, reimbursement or damages on account of the loss of
present or prospective profits, loss of data, or for any other reason whatsoever.

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Updating the Firmware via Network
TX-NR708/808/1008 and HT-RC270 allow you to
update firmware using network connection on rear
panel.
*In this procedure, on-screen display may vary depend-
ing on the model.
Notes
• Make sure the AV receiver and TV are turned on
and Ethernet cable is connected to rear panel of the
AV receiver.
• Never unplug or turn off the AV receiver during
updating process.
• Never plug or unplug an HDMI cable and Ethernet
cable during updating process.
• Never unplug the AC power cord during updating
process.
• Do not access the AV receiver from PC during
updating process.
• It will take about 30 minutes to update the firm-
ware.
• The AV receiver will retain all your settings after
update is finished.
■Before you start
• Check HDMI Control(RIHD) setting. The update
may not be successful if this setting is on.
• Turn off the controller device connected via
RS232C and via Ethernet network.
• Turn off Zone 2 and Zone 3.
• Stop playback of content from Internet radio, iPod,
USB or servers, etc.
How to turn off RIHD
1In the Main menu select “Hardware Setup”.
2Select “HDMI”.
3Set “HDMI Control(RIHD)” to “Off”.

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■Update procedure
(Go to the next page for troubleshooting.)
1Press RECEIVER followed by SETUP on the
remote controller.
Main menu will be displayed on TV screen.
Procedures thereafter can also be performed on
the AV receiver by using its SETUP, arrow,
and ENTER buttons.
2Go to “Hardware Setup” menu.
3Go to “Firmware Update” menu.
Note that the Firmware Update option will be
grayed out about 50 seconds after the AV
receiver is turned on. Please wait.
4Select “via NET” and press ENTER.
5Select “Update” and press ENTER.
Updating will begin.
As the updating progresses, the TV screen may
disappear depending on the program updated.
In this case, you can see the update progress on
the front display of the AV receiver. The TV
screen will reappear when you finish the update
and turn on the AV receiver.
6Message “Complete!” appears on the front
display of the AV receiver, indicating that the
update has been completed.
7Using ON/STANDBY on the front panel,
turn off and on the AV receiver.
Do not use ON or STANDBY on the remote
controller.
Congratulations!! Now you have the latest
firmware on the AV receiver.

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■Troubleshooting
Case1:
If “No Update” is displayed on the front display of
the AV receiver, the firmware has already been
updated. You do not need to do anything further.
Case2:
If an error occurs, “Error!! *-** No media” is dis-
played on the front display of the AV receiver.
(Alpha-numeric characters on the front display are
denoted by asterisks.) See the following table and
take appropriate action.
Errors during update via network
Case3:
If an error occurs during updating process, discon-
nect then reconnect the AC power cord and try
again.
Case4:
If Error Code 3-51 is displayed, try the following
procedure.
1. Disconnect the AC power cord then reconnect.
2. Start up the AV receiver, and select the
NET/USB selector.
3. After the “Now Initializing” display has
changed, perform the update again.
Case5:
If an error has occurred due to wrong selection of
input sources, turn off and on the AV receiver. Then
retry the update.
Case6:
If you do not have a wired connection to the net-
work, please contact Onkyo Support.
Error Code Description
*-10, *-20 Ethernet cable is not detected. Con-
nect the cable properly. See the
instruction manual for the network
connection.
*-11, *-13,
*-21, *-28
Internet connection error.
Check the following items:
• Make sure IP address, subnet mask, gate-
way address, and DNS server are config-
ured properly.
• Make sure the router is turned on.
• Make sure the AV receiver and the router
are connected with Ethernet cable.
• Make sure the setup configuration of the
router is set properly. See the instruction
manual of the router.
• If your network allows only one client
connection and there is any other device
already connected, the AV receiver cannot
access the network. Consult your Internet
Service Provider (ISP).
• If your modem does not function as a
router, you will need a router. Depending
on your network, you may need to config-
ure the proxy server if needed. See the
document provided by your ISP. If you
still cannot access the Internet, DNS or
proxy server may be temporarily down.
Contact your ISP.
Others Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support (indicated in
the last page) and provide the error
code.

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Updating the Firmware via USB
TX-NR708/808/1008 and HT-RC270 allow you to
update firmware using a USB storage device.
*In this procedure, on-screen display may vary depend-
ing on the model.
Notes
• Make sure the AV receiver and TV are turned on.
• Never unplug or turn off the AV receiver during
updating process.
• Never plug or unplug an HDMI cable during updat-
ing process.
• Never unplug the USB storage device containing
the firmware file and the AC power cord during
updating process.
• Do not access the AV receiver from PC during
updating process.
• It will take about 30 minutes to update the firm-
ware.
• The AV receiver will retain all your settings after
update is finished.
■Before you start
• Check HDMI Control(RIHD) setting. The update
may not be successful if this setting is on.
• Turn off the controller device connected via
RS232C and via Ethernet network.
• Turn off Zone 2 and Zone 3.
• Stop playback of content from Internet radio, iPod,
USB or servwers, etc.
• If there is any data in the USB storage device,
remove it.
How to turn off RIHD
1In the Main menu select “Hardware Setup”.
2Select “HDMI”.
3Set “HDMI Control(RIHD)” to “Off”.

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■Update procedure
(Go to the next page for troubleshooting.)
1Connect a USB storage device to your PC.
If there is any data in the USB storage
device, remove it.
2Download the firmware file from the
Onkyo web site. The file name is as follows:
ONKAVR0003_*******.zip
Unzip the downloaded file. The following
three files are created:
ONKAVR0003_*******.of1
ONKAVR0003_*******.of2
ONKAVR0003_*******.of3
3Copy the extracted files to the USB storage
device. Be careful not to copy the zip file.
4Remove the USB storage device from your
PC and connect it to the USB port on the
AV receiver. When the AV receiver has two
USB ports, you can use either one.
5Make sure the AV receiver and TV are
turned on.
If the AV receiver is in standby mode, press
ON/STANDBY to light up the front display.
6Select the USB input source. “Now Initial-
izing” is displayed on the front display and
then the name of the USB storage device is
displayed. It will take 20 to 30 seconds to
recognize the USB storage device.
7Press RECEIVER followed by SETUP on
the remote controller.
Main menu will be displayed on TV screen.
Procedures thereafter can also be performed
on the AV receiver by using its SETUP,
arrow, and ENTER buttons.
8Go to “Hardware Setup” menu.
9Go to “Firmware Update” menu.
10 Select “via USB” and press ENTER.
11 Select “Update” and press ENTER.
Updating will begin.
As the updating progresses, the TV screen
may disappear depending on the program
updated. In this case, you can see the update
progress on the front display of the AV
receiver. The TV screen will reappear when
you finish the update and turn on the AV
receiver.
Do not turn off the AV receiver and do not
remove the USB storage device during updat-
ing process.
12 Message “Complete!” appears on the front
display of the AV receiver, indicating that
the update has been completed.
13 Using ON/STANDBY on the front panel,
turn off the AV receiver and then remove
the USB storage device.
*Do not use ON or STANDBY on the remote
controller.
14 Press ON/STANDBY to turn on the AV
receiver.
Congratulations!! Now you have the latest
firmware on the AV receiver.

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En
■Troubleshooting
Case1:
If “No Update” is displayed on the front display of
the AV receiver, the firmware has already been
updated. You do not need to do anything further.
Case2:
If an error occurs, “Error!! *-** No media” is dis-
played on the front display of the AV receiver.
(Alpha-numeric characters on the front display are
denoted by asterisks.) See the following table and
take appropriate action.
Errors during update via USB
Case3:
If an error occurs during updating process, discon-
nect then reconnect the AC power cord and try
again.
Case4:
If Error Code 3-51 is displayed, try the following
procedure.
1. Disconnect the AC power cord then reconnect.
2. Start up the AV receiver, and select the
NET/USB selector.
3. After the “Now Initializing” display has
changed, perform the update again.
Case5:
If an error has occurred due to wrong selection of
input sources, turn off and on the AV receiver. Then
retry the update.
Error Code Description
*-10, *-20 USB storage device is not detected.
Make sure the USB flash memory or
USB cable is properly connected to
the USB port. If the USB storage
device has its own power supply, use it
to power the USB storage device.
*-14 The firmware file is not found in the
root folder of the USB storage device,
or the firmware file is for other model.
Retry download. If the error persists,
please contact Onkyo Support (indi-
cated in the last page) and provide the
error code.
Others Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support (indicated in
the last page) and provide the error
code.

Y1008-1
SN 29355808
(C) Copyright 2010 ONKYO CORPORATION Japan. All rights reserved. * 2 9 3 5 5 8 0 8 *
E n
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