Open 824RL Use and care manual

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Technical Reference
OPEN824RL / RLW ADSL / VoIP Routers
C
Co op py yr ri ig gh ht t
Copyright© 2006 OPEN Networks Pty Ltd. All rights reserved. The content of this manual is subject to change without notice. The
information and messages contained herein are proprietary to OPEN Networks Pty Ltd. No part of this manual may be translated,
transcribed, reproduced, in any form, or by any means without prior written permission by OPEN Networks Pty Ltd.
D
Di is sc cl la ai im me er r
For content and procedures available in this document, OPEN Networks Pty Ltd does not warrant or assume any legal liability or
responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.
Revision: v2
Date Released: 29 May 2006

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Table of Contents
Introduction....................................................................................................................5
Introduction to your Router ........................................................................................5
Features.....................................................................................................................5
Installing the Router......................................................................................................7
Important note for using this router ............................................................................7
Package Contents......................................................................................................7
The Front LEDs..........................................................................................................8
The Rear Ports...........................................................................................................9
Cabling.....................................................................................................................10
Basic Installation .........................................................................................................11
Connecting your router ............................................................................................11
Configuring Computers in Windows XP ...................................................................13
Configuring Computers in Windows 2000................................................................15
Configuring Computers In Windows 95/98/ME ........................................................17
Configuring Computers in Windows NT4.0 ..............................................................19
Factory Default Settings...........................................................................................20
Web Interface (Username and Password).....................................................................................20
LAN Device IP Settings..................................................................................................................20
ISP setting in WAN site ..................................................................................................................20
DHCP server ..................................................................................................................................20
LAN and WAN Port Addresses ......................................................................................................20
Information from your ISP ........................................................................................21
Configuring with your Web Browser.........................................................................22
Configuration ...............................................................................................................23
Status.......................................................................................................................23
ARP Table ......................................................................................................................................23
Wireless Association Table (Wireless Router only) .......................................................................24
Routing Table .................................................................................................................................24
DHCP Table ...................................................................................................................................25
Leased Table..................................................................................................................................25
Expired Table .................................................................................................................................25
Permanent Table............................................................................................................................26
Email Status ...................................................................................................................................26
VoIP Status ....................................................................................................................................27
Event Log .......................................................................................................................................27
Error Log ........................................................................................................................................28
NAT Sessions.................................................................................................................................28
Diagnostics.....................................................................................................................................29
UPnP Portmap ...............................................................................................................................29
Quick Start ...............................................................................................................30
Configuration ...............................................................................................................32
LAN (Local Area Network) .......................................................................................32
Bridge Interface ..............................................................................................................................32
Ethernet..........................................................................................................................................33
IP Alias ...........................................................................................................................................34
Ethernet Client Filter.......................................................................................................................35
Wireless (Wireless Router only).....................................................................................................36

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Wireless Security (Wireless Router only).......................................................................................38
Wireless Client (MAC Address) Filter (Wireless Router only)........................................................40
Port Setting.....................................................................................................................................41
DHCP Server..................................................................................................................................42
WAN (Wide Area Network) ......................................................................................44
ISP..................................................................................................................................................44
DNS................................................................................................................................................52
ADSL ..............................................................................................................................................53
System.....................................................................................................................54
Time Zone ......................................................................................................................................54
Remote Access ..............................................................................................................................55
Firmware Upgrade..........................................................................................................................55
Backup / Restore............................................................................................................................56
Restart Router ................................................................................................................................56
User Management..........................................................................................................................57
Firewall and Access Control.....................................................................................58
General Settings.............................................................................................................................59
Packet Filter ...................................................................................................................................60
Packet Filter – Add TCP/UDP Filter ...............................................................................................62
Packet Filter – Add Raw IP Filter ...................................................................................................63
Configuring Packet Filters: .............................................................................................................65
Intrusion Detection .........................................................................................................................67
URL Filter .......................................................................................................................................70
Firewall Log ....................................................................................................................................72
VoIP (Voice over Internet Protocol)..........................................................................73
Wizard ............................................................................................................................................73
General Settings.............................................................................................................................74
How To Register To The SIP Server..............................................................................................75
Phone Ports....................................................................................................................................76
PSTN Dial Plan ..............................................................................................................................78
VoIP Dial Plan ................................................................................................................................81
Adding VoIP Dial Plan Rules..........................................................................................................82
Ring & Tone Configuration.............................................................................................................83
Special Dial Codes.........................................................................................................................84
QoS (Quality of Service) ..........................................................................................85
Prioritization....................................................................................................................................85
Outbound IP Throttling (LAN to WAN) ...........................................................................................87
Inbound IP Throttling (WAN to LAN)..............................................................................................88
Virtual Server (“Port Forwarding”) ............................................................................91
Adding A Virtual Server..................................................................................................................92
Editing A DMZ Host........................................................................................................................94
Editing A One-to-One NAT (Network Address Translation)...........................................................95
Time Schedule ...............................................................................................................................98
Configuration of Time Schedule.....................................................................................................99
Advanced...............................................................................................................100
Static Route..................................................................................................................................100
Dynamic DNS...............................................................................................................................101
Check Email .................................................................................................................................102
Device Management ....................................................................................................................103
IGMP ............................................................................................................................................105
VLAN Bridge.................................................................................................................................105

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Advanced VLAN Setup Example (Triple Play).............................................................................106
Save Configuration to Flash...................................................................................111
Logout....................................................................................................................111
Troubleshooting.........................................................................................................112
Problems starting up the router..............................................................................112
Problems with the WAN Interface ..........................................................................112
Problems with the LAN Interface............................................................................112

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Introduction
Introduction to your Router
Welcome to the VoIP/(802.11g) ADSL2+ Router. The router is an “all-in-one” VoIP ADSL router, combining an
ADSL modem, ADSL router, Ethernet network switch and 2 ports for Voice over IP functionalities, providing
everything you need to get the machines on your network connected to the Internet over your ADSL
broadband connection. With features such as an ADSL Quick-Start wizard and DHCP Server, you can be
online in no time at all and with a minimum of fuss and configuration, catering for first-time users to the guru
requiring advanced features and control over their Internet connection and network.
Features
 Voice over IP compliance with SIP standard
The router supports cost-effective, toll-quality voice calls over the Internet. It complies with the most popular
industrial standard, SIP protocol, to ensure the interoperability with SIP devices and major VoIP Gateways.
The VoIP ADSL router supports call waiting, silence suppression, voice activity detection (VAD), comfort noise
generation (CNG), line echo cancellation, caller ID (Bell 202, V3) and so on.
 Lifeline Support
The router integrates RJ-11 FXO port for inbound and outbound calls transmitted through the PSTN. Users
can receive phone calls from the PSTN while enjoying VoIP call service at the same time. In addition, the
device automatically falls back to lifeline POTS to enable making normal phone calls when there is a power
outage, or when the Internet connection is down.
 Express Internet Access
The router complies with ADSL worldwide standards. It supports downstream rate up to 12/24 Mbps with
ADSL2/2+, 8Mbps with ADSL. Users enjoy not only high-speed ADSL services but also broadband multimedia
applications such as interactive gaming, video streaming and real-time audio more easily and faster than ever.
It is compliant with Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt (ITU G.992.1); G.lite (ITU G.992.2);
G.hs (ITU G994.1); G.dmt.bis (ITU G.992.3); G.dmt.bisplus (ITU G.992.5)).
 802.11g Wireless AP with WPA Support
With an integrated 802.11g Wireless Access Point in the router, the device offers quick and easy access to
wired networks, wireless networks and broadband connections (ADSL) with single device simplicity, and as a
result, mobility to users. In addition to 54 Mbps 802.11g data rate, it also interoperates backwardly with
existing 802.11b equipment. The Wireless Protected Access (WPA) and Wireless Encryption Protocol (WEP)
supported features enhance the security level of data protection and access control via Wireless LAN.
 Fast Ethernet Switch
A 4-port 10/100Mbps fast Ethernet switch is built in with automatic switching between MDI and MDI-X for
10Base-T and 100Base-TX ports. An Ethernet straight or crossover cable can be used directly for auto
detection.
 Multi-Protocol to Establish A Connection
Supports PPPoA (RFC 2364 - PPP over ATM Adaptation Layer 5), RFC 1483 encapsulation over ATM
(bridged or routed), PPP over Ethernet (RFC 2516), and IPoA (RFC1577) to establish a connection with the
ISP. The product also supports VC-based and LLC-based multiplexing.
 Quick Installation Wizard
Supports a WEB GUI page to install the device quickly. With this wizard, end users can enter the information
easily which they get from their ISP, then surf the Internet immediately.
 Universal Plug and Play (UPnP) and UPnP NAT Traversal
This protocol is used to enable simple and robust connectivity among stand-alone devices and PCs from many
different vendors. It makes networking simple and affordable for users. UPnP architecture leverages TCP/IP
and the Web to enable seamless proximity networking in addition to control and data transfer among
networked devices. With this feature enabled, users can now connect to Net meeting or MSN Messenger
seamlessly.

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 Network Address Translation (NAT)
Allows multi-users to access outside resources such as the Internet simultaneously with one IP address/one
Internet access account. Many application layer gateway (ALG) are supported such as web browser, ICQ,
FTP, Telnet, E-mail, News, Net2phone, Ping, NetMeeting, IP phone and others.
 SOHO Firewall Security with DoS and SPI
Along with the built-in NAT natural firewall feature, the router also provides advanced hacker pattern-filtering
protection. It can automatically detect and block Denial of Service (DoS) attacks. The router is built with
Stateful Packet Inspection (SPI) to determine if a data packet is allowed through the firewall to the private
LAN.
 Domain Name System (DNS) relay
Provides an easy way to map the domain name (a friendly name for users such as www.yahoo.com) and IP
address. When a local machine sets its DNS server with this router’s IP address, every DNS conversion
request packet from the PC to this router will be forwarded to the real DNS in the outside network.
 Dynamic Domain Name System (DDNS)
The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname. This dynamic IP
address is the WAN IP address. For example, to use the service, you must first apply for an account from a
DDNS service like http://www.dyndns.org/. More than 5 DDNS servers are supported.
 Quality of Service (QoS) QoS gives you full control over which types of outgoing data traffic
should be given priority by the router, ensuring important data like gaming packets, customer information, or
management information move through the router ay lightning speed, even under heavy load. The QoS
features are configurable by source IP address, destination IP address, protocol, and port. You can throttle the
speed at which different types of outgoing data pass through the router, to ensure P2P users don’t saturate
upload bandwidth, or office browsing doesn’t bring client web serving to a halt. In addition, or alternatively, you
can simply change the priority of different types of upload data and let the router sort out the actual speeds.
 Virtual Server (“port forwarding”)
Users can specify some services to be visible from outside users. The router can detect incoming service
requests and forward either a single port or a range of ports to the specific local computer to handle it. For
example, a user can assign a PC in the LAN acting as a WEB server inside and expose it to the outside
network. Outside users can browse inside web servers directly while it is protected by NAT. A DMZ host
setting is also provided to a local computer exposed to the outside network, Internet.
 Rich Packet Filtering
Not only filters the packet based on IP address, but also based on Port numbers. It will filter packets from and
to the Internet, and also provides a higher level of security control.
 Dynamic Host Configuration Protocol (DHCP) client and server
In the WAN site, the DHCP client can get an IP address from the Internet Service Provider (ISP) automatically.
In the LAN site, the DHCP server can allocate a range of client IP addresses and distribute them including IP
address, subnet mask as well as DNS IP address to local computers. It provides an easy way to manage the
local IP network.
 Static and RIP1/2 Routing
Supports an easy static routing table or RIP1/2 routing protocol to support routing capability.
 Simple Network Management Protocol (SNMP)
It is an easy way to remotely manage the router via SNMP.
 Web based GUI
Supports web based GUI for configuration and management. It is user-friendly and comes with on-line help. It
also supports remote management capability for remote users to configure and manage this product.
 Firmware Upgradeable
Device can be upgraded to the latest firmware through the WEB based GUI.
 Rich management interfaces
Supports flexible management interfaces. Users can use Telnet, WEB GUI, and SNMP through LAN or WAN
ports to configure and manage the device.

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Installing the Router
Important note for using this router
WARNING!
• Do not use this router in high humidity or high temperatures.
• Do not use the same power source for this router as other equipment.
• Do not open or repair the case yourself. If this router is too hot, turn off the power
immediately and have it repaired at a qualified service centre.
• Avoid using this product and all accessories outdoors.
ATTENTION!!
• Place this router on a stable surface.
• Only use the power adaptor that comes with the package. Using a different voltage
rating power adaptor may damage this router.
Package Contents
 VoIP/(802.11g) ADSL2 Router
 CD-ROM containing the online manual
 RJ-11 ADSL/telephone Cable
 Ethernet (CAT-5 LAN) Cable
 AC-DC power adaptor (12VDC, 1.2A)
 A detachable antenna (OPEN824RLW only)
 Quick Start Guide
 Line Splitter / Filter
 Console kit

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The Front LEDs
LED Meaning
1 PWR Lit when power is ON.
2 SYS Lit when the system is ready.
3 - 6
LAN Port
1X — 4X
(RJ-45 connector)
Lit when connected to an Ethernet device.
Green for 100Mbps; Orange for 10Mbps.
Blinking when data is Transmitted / Received.
7 WLAN
(Wireless Router only)
Lit green when the wireless connection is established.
Flashes when sending/receiving data.
8 – 9
Phone
1X — 2X
(RJ-11 connector)
Lit green when the phone is off-hook.
10 LINE
(Wireless Router only)
Lit when the inbound and outbound calls are transmitted through
PSTN.
11 VoIP1-VoIP2Lit when SIP registration is OK.
12 ADSL/PPP Lit when successfully connected to an ADSL DSLAM (“linesync”).

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The Rear Ports
OPEN 824RLW VoIP/802.11g ADSL Router
OPEN 824RL VoIP ADSL Router
Port Meaning
1 Power Switch Power ON/OFF switch
2 PWR Connect the supplied power adaptor to this jack.
3 RESET
After the device is powered on, press it to reset the device or restore to factory
default settings.
0-3 seconds: reset the device
6 seconds above: restore to factory default settings (this is used when you can
not login to the router, e.g. forgot the password)
4
LAN
1X — 4X
Connect the Ethernet cable to one of the four LAN ports when connecting to a
computer or an office/home network of 10Mbps or 100Mbps.
5 Phone
1X ─2X Connect the phone cable to this port when connecting to an analog phone set.
7
6 5
4
3
2
1
8 7
6 5
4
3
2
1

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6 LINE Connect the line cable to this port when connecting to the telephone wall jack.
7 ADSL Connect the supplied “telephone” cable to this port when connecting to the
ADSL/telephone network.
8 Antenna
(Wireless Router only) Connect the detachable antenna to this port.
Cabling
One of the most common causes of problems is bad cabling or ADSL line(s). Make sure that all connected
devices are turned on. On the front of the product is a bank of LEDs. Verify that the LAN Link and ADSL line
LEDs are lit. If they are not, verify that you are using the proper cables.
Ensure that all other devices connected to the same telephone line as your router (e.g. telephones, fax
machines, analogue modems) have a line filter connected between them and the wall socket (unless you are
using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all
line filters are correctly installed and the right way around. Missing line filters or line filters installed the wrong
way around can cause problems with your ADSL connection, including causing frequent disconnections.

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Basic Installation
The router can be configured with your web browser. A web browser is included as a standard application in
the following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me, etc. The product provides a
very easy and user-friendly interface for configuration.
Computers must have an Ethernet interface installed properly and be connected to the router either directly or
through an external repeater hub, and have TCP/IP installed and configured to obtain an IP address through a
DHCP server or a fixed IP address that must be in the same subnet as the router. The default IP address of
the router is 192.168.1.254 and the subnet mask is 255.255.255.0 (i.e. any attached computer must be in the
same subnet, and have an IP address in the range of 192.168.1.1 to 192.168.1.253). The best and easiest
way is to configure the computer to get an IP address automatically from the router using DHCP. If you
encounter any problems accessing the router’s web interface it may also be advisable to uninstall any kind of
software firewall on your computers, as they can cause problems accessing the 192.168.1.254 IP address of
the router. Users should make their own decisions on how to best protect their network.
Please follow the steps below for your computer’s network environment installation. First of all, please check
your computer’s network components. The TCP/IP protocol stack and Ethernet network adapter must be
installed. If not, please refer to your Windows-related or other operating system manuals.

NOTE:
Any TCP/IP capable workstation can be used to communicate with or through the router. To
configure other types of workstations, please consult the manufacturer’s documentation.
Connecting your router
step 1 Connect this router to a LAN (Local Area Network) and the ADSL/telephone (ADSL) network.
step 2 Power on the device.
step 3 Make sure the PWR and SYS LEDs are lit steadily and that the LAN LED is lit.
step 4 Connect a phone cable to the phone Port when connecting to an analog phone set.
step 5 Connect a phone cable to the LINE Port when connecting to the telephone wall jack.

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VoIP/802.11g ADSL Router with LINE port
ADSL Phone
ADSL
Splitter
Line
Connect more
computers
Switching/
HUB
Analog Phone

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Configuring Computers in Windows XP
step 1 Click Start / Control Panel (in Classic View). From the Control Panel window, double-click
Network Connections. The following appears:
step 2 Double-click the Local Area Network connection name required.
step 3 Click Properties. The following appears:
step 4 Ensure the General tab is active, and highlight Internet Protocol (TCP/IP), then click OK. The
following appears:

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step 5 Highlight the Obtain an IP address automatically and the Obtain DNS server address
automatically radio buttons, then click OK to complete the configuration.

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Configuring Computers in Windows 2000
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and Dial-up Connections. The following appears:
step 2 Double-click the Local Area Connection name as required. The following appears:
step 3 From the Local Area Connection Status window, click Properties. The following appears:
step 4 Highlight Internet Protocol (TCP/IP) and click Properties. The following appears:

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step 5 Highlight the Obtain an IP address automatically and the Obtain DNS server address
automatically radio buttons, then click OK to complete the configuration.

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Configuring Computers In Windows 95/98/ME
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and highlight the Configuration tab to make it active. The following appears:
step 2 Highlight TCP / IP -> NE2000 Compatible, or the name of any Network Interface Card (NIC) in
your PC, then click Properties. The following appears:
step 3 Highlight the IP Address tab to make it active, then highlight the Obtain an IP address
automatically radio button.
step 4 Highlight the DNS Configuration tab to make it active. The following appears:

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step 5 Highlight the Disable DNS radio button, then click OK to complete the configuration.

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Configuring Computers in Windows NT4.0
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and highlight the Protocols tab to make it active. The following appears:
step 2 Highlight TCP/IP Protocol, then click Properties. The following appears:
step 3 Highlight the Obtain an IP address from a DHCP server radio button, then click OK to complete
the configuration.