Option Wireless Technology GlobeTrotter GT MAX "7.2 READY" User manual

GlobeTrotter GT MAX “7.2 READY”
User Guide
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TABLE OF CONTENTS
1. Welcome to GlobeTrotter GT MAX “7.2 Ready” 3
2. Features 3
3. System Requirements 4
4. Installation and Operation 4
5. Principle of Operation 4
6. LED status 5
7. Safe Removal 6
8. Replacing the antenna 6
9. Troubleshooting 6
10. Technical Support 8
11. Specifications 8
12. Hardware Specifications 9
13. Operating Conditions 9
14. Health and Safety 9
Appendix A: Limited Warranty 11
IMPORTANT NOTICE
We strongly recommend you read the Health and Safety Tips on page 9.
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GlobeTrotter GT MAX “7.2 READY” USER GUIDE
1. WELCOME TO GLOBETROTTER GT MAX “7.2 READY”
The GlobeTrotter GT MAX “7.2 Ready” is the next generation of wireless data
card designed by Option to be compatible with mobile operator infrastructure
equipment capable of supporting higher data rates of up to 7.2 Mbps.
Initially supplied with HSDPA 3.6, the GlobeTrotter GT MAX “7.2 Ready” is fi eld
upgradeable when the network is confi gured for HSDPA 7.2.
Your GT Max includes Advanced Receiver Technology (ART) offering the benefi ts
of Received Diversity and Received Equalization. Both technologies are essential
for maximizing the range and speed of HSDPA 7.2.
Backward compatibility ensures HSDPA connections at lower rates of 3.6 Mbps
and 1.8 Mbps. This data card has inherent support for 3G operation at 384 Kbps
in conjunction with quad-band EDGE and GPRS.
The design of the GlobeTrotter GT MAX incorporates Option’s unique and patented
‘Butterfl y’ retractable antenna that frees you from the need to remove any part of
your card from your notebook for transport.
2. FEATURES
• Worldwide coverage through triple-band HSDPA / UMTS and quad-band
EDGE / GSM
• Advanced Receiver Technology incorporating Receiver Diversity and
Equalization
• Patented Zero-CDTM Plug ‘n’ Play technology
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• HSDPA and UMTS High-speed data (up to 7.2 Mbps) connectivity for
mobile users
• EDGE / GPRS / GSM data (up to 247 Kbps) connectivity
• Transparent hand-over between UMTS and GSM / EDGE networks
• Compatible with nearly all popular notebook PC’s equipped with Type II PC
card slot and Microsoft Windows® or Mac OS X operating system
• Transparent support for IPSec and VPN technology
3. SYSTEM REQUIREMENTS
• Windows® 2000, XP, XP Pro, Vista or Mac OS X
• A Cardbus compatible PC-Card interface is necessary
4. INSTALLATION AND OPERATION
Please refer to the Quick Start Guide for details.
5. PRINCIPLE OF OPERATION
To connect to the Internet you need a SIM and an account from your network
operator that allows Internet access.
Fitting the SIM, inserting the card into your laptop and deploying the antenna is
all that is required to get the card working. If the SIM requires a PIN code then
the application controlling the datacard will ask for the PIN. The datacard then
searches for your operators network and register on it. You can monitor the
status of the datacard by looking at the LEDs. Use the application provided with
the card to connect to the Internet.
As you change location or the amount of traffic on the network changes you
may see that the LED switches between RED and BLUE, this tells you that the
card has switched between 2G and 3G technology. This is normal and happens
automatically, according to the rules broadcast by the network. Your connection
to the Internet should continue but of course the speed of operation will change.
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GlobeTrotter GT MAX “7.2 READY” USER GUIDE
To disconnect from the Internet you use the application provided.
To remove the card from its slot, you should use the safe removal procedure
detailed later in this manual (page 7).
6. LED STATUS
The LEDs on the datacard provide a lot of information. How they flash will tell you
what is going on.
Red LED • – GSM/EDGE (2G)
Blue LED • – UMTS/HSDPA (3G)
LED FLASHING MEANING NOTES
• • •
• • •
Unregistered. Searching
for a network.
Both LEDs flash at the same
time giving a purple colour.
• • • Registered on a 3G network.SMS possible. No access
to the Internet.
•• •• ••
Connected or Ready for
connection to the Internet on
a 3G. (UMTS) network. (Circuit
Switch Attached)
If connected – this is
a UMTS connection.
•••• •••• •••• Connected to the Internet. This is an HSDPA connection.
• • • Registered on a 2G (GSM)
network.
SMS possible. No access
to the Internet.
•• •• ••
Connected or Ready for
connection to the Internet on a 2G
network. (Circuit Switch Attached)
If connected – this is
a GPRS connection.
•••• •••• ••••
Connected or Ready for
connection to the internet on
a 2G network.
If connected – this is a EDGE
connection.
••••••A problem occurred. Eject the card safely
and try again.
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7. SAFE REMOVAL
Before ejecting the card, always tell Windows that you want to remove the card
first. Use the “Safely Remove Hardware” icon in the system tray. If you do not do
this, you may cause the system to crash.
8. REPLACING THE ANTENNA
The antenna is designed to detach from the card if excessive force is applied to it.
To replace the antenna gently push the antenna back in to its recess until you
feel it click back into place.
9. TROUBLESHOOTING
If you are having trouble getting a reliable connection, please check with your
network provider for advice on network coverage in your area.
Other characteristics such as network cell handover, dead coverage spots,
geographic or structural obstructions, etc. may also affect the performance of
the data transmission.
COMMON PROBLEMS
SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION
No LEDs flashing
on the card.
The PC-Card slot
is not powered.
Check for the latest computer BIOS
and Cardbus interface drivers from
you laptop manufacturer.
Both Red and Blue
LEDs continue
flashing together.
(Unregistered state)
No signal detected.
Make sure the antenna is extended.
Try moving to another location, say
nearer a window.
Both Red and Blue
LEDs continue
flashing together.
(Unregistered state)
No SIM fitted.SIM
is not fitted correctly. (Re)Fit the SIM correctly.
Both Red and Blue
LEDs continue
flashing together.
(Unregistered state)
SIM disabled by
network operator.
Contact your network operator for a
replacement SIM.
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GlobeTrotter GT MAX “7.2 READY” USER GUIDE
SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION
Both Red and Blue
LEDs continue
flashing together.
(Unregistered state)
Manual registration on to
a non-existent network.
(Only applicable if your
communication software
allows it.)
Set registration back
to automatic selection.
Both Red and Blue
LEDs continue
flashing together.
(Unregistered state)
Manual adjustment of
bands of operation to
bands not available in
your area. (Only applicable
if your communication
software allows it)
Set band selection back to default or
recommended settings.
Double Red or Blue
LED flash but card
fails to connect.
The APN is not correct.
Check the settings against what
your network operator recommends
for Internet access.
Double Red or Blue
LED flash but card
fails to connect.
You are operating in a
foreign country and the
network your card is
registered on does not
allow a data link with your
network operator.
Manually select a network for the
datacard to register on that you
know offers data services with your
network operator. (Only applicable
if your communication software
allows it.)
Your communication
software cannot
detect the datacard.
Faulty driver installation.
Remove any previously installed
communication software. Remove
any other drivers for datacards.
Re-install the datacard.
Your communication
software cannot
detect the datacard.
Conflict with
other devices.
Possible conflict with Bluetooth
adapter. Uninstall the Bluetooth
adapter drivers. Install the datacard
and then re-install the Bluetooth
adapter.
Your communication
software cannot
detect the datacard.
Conflict with
other programs.
Disable or remove any other
communication program that might
connect with the datacard.
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10. TECHNICAL SUPPORT
Questions and answers regarding this device can be found on our
Support website: http://support.option.com/support/faq.php
After registration, technical questions can be posted via our online
Support website on: http://support.option.com/support/newticket.php
For registration please go to:
http://support.option.com/support/register.php
11. SPECIFICATIONS
• HSDPA / UMTS Air Interface:
• Triple-band WCDMA 850 / 1900 / 2100 MHz
• Dual antenna Receiver Diversity
• EMEA variant supporting diversity on 2100 MHz
• NAR variant supporting diversity on 850 and 1900 MHz
• 3GPP FDD compliant, up to 7.2 Mbps Peak Rate
• UE Power Class 3
• Receiver Equalisation
• EDGE / GSM Air Interface:
• Quad-band 850 / 900 / 1800 / 1900 MHz
• EDGE Power Class E2, GSM Power Class 1 at 1800 / 1900 MHz
and Power Class 4 at 850 / 900 MHz; coding scheme
UL & DL – CS 1-4, MCS 1-9
• Multislot (E)GPRS Class 12, (E)GPRS Class B Type 1 MT
• Terminal Equipment Interfaces:
• Drivers: Windows® 2000 Pro, Personal and XP Pro / Home, Vista
and MAC OS X
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GlobeTrotter GT MAX “7.2 READY” USER GUIDE
12. HARDWARE SPECIFICATIONS
• Card Type: Extended Type II PCMCIA compliant; 3.3V card
(32 bit Cardbus Interface)
• Miniature External Antenna Connection (MC Card Compatible)
• Red LED for GSM / GPRS / EDGE and blue LED for HSDPA / UMTS
• SIM card interface compliant with 3GPP 31.101 and 31.102 supporting
1.8 and 3V UICCs
• Environmental Operating temperature: 0 to +55ºC
• RoHS Compliant
13. OPERATING CONDITIONS
This device is designed for use in a typical office or home environment.
Follow these guidelines for trouble free operation:
• Do not expose this device to extreme temperatures such as found near
a hot radiator or stove or in a car parked in the sun.
• Do not expose this device to extreme cold temperature such as a car
parked outdoors in winter.
• Do not expose this device to water and moisture.
14. HEALTH AND SAFETY
• Local restrictions relating to mobile phones apply to this device.
• To prevent possible interference with aircraft systems, safety regulations
require you to have permission from a crewmember to use this device while
the plane is on the ground. You must not use this device while the plane is
in the air.
• This device may cause interference to some implanted cardiac pacemakers,
equipment for people with hearing impairments and all other implanted
medical equipment.
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• Do not use this device in a potentially explosive atmosphere.
• Do not attempt to disassemble this device. Doing so will void the warranty.
Service should only be performed by Authorized Service Centers.
• When used with accessories such as external antennas Option can only
guarantee safe and correct operation of our products if the accessories
are tested and approved by us.
• To comply with international safety requirements; when using an Option
approved external antenna you must ensure that it is kept from the body
at a distance greater than 20 cm.
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GlobeTrotter GT MAX “7.2 READY” USER GUIDE
APPENDIX A: LIMITED WARRANTY
• HARDWARE: Option warrants its products to be free from defects in
workmanship and materials, under normal use and service, for one year. If a
product does not operate as warranted during the applicable warranty period,
Option shall, at its option and expense, repair the defective product or part,
deliver to Customer an equivalent product or part to replace the defective item.
All products replaced will become property of Option. Replacement products
may be new or reconditioned. Option shall not be responsible for any software,
firmware, information or memory data of Customer contained in, stored on, or
integrated with any products returned to Option pursuant to any warranty.
• SOFTWARE: Option warrants that the software programs licensed from it will
perform in substantial conformance to the program specifications therefore
for a period of ninety (90) days from the date of purchase from Option or its
Authorized Reseller. Option warrants the magnetic media containing software
against failure during the warranty period. No updates are provided. Option’s
sole responsibility hereunder shall be (at Option’s discretion) to replace any
defective media with software, which substantially conforms to Option’s
applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference
materials. Option makes no warranty that its products will work in combination
with any hardware or applications software products provided by third parties,
that the operation of the software products will be uninterrupted or error-free,
or that all defects in the products will be corrected. For any third-party products
listed in the Option software product documentation or specifications as being
compatible, Option will make reasonable efforts to provide compatibility, except
where the non-compatibility is caused by a “bug” or defect in the third party’s
product.
• STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by
a copy of the dated proof a purchase, to Option’s Corporate Service Center or to
an Authorized Option Reseller during the applicable warranty period. Standard
warranty service for software products may be obtained by calling Option’s
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Corporate Service Center or an Authorized Reseller, within the warranty period.
Products returned to Option’ Corporate Service Center must be pre-authorized
by Option with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepared, insured, and packaged appropriately
for safe shipment. The repaired or replaced item will be shipped to Customer, at
his own expense, not later that thirty (30) days after receipt by Option.
• WARRANTIES EXCLUSIVE: if an Option product does not operate as warranted
above, customer’s sole remedy shall be repair or replacement, at Option’s
option. The foregoing warranties and remedies are exclusive and are in lieu
of all other warranties, express or implied, either in fact or by operation of law,
statutory or otherwise, including warranties of merchantability and fi tness for a
particular purpose, Option neither assumes nor authorizes any person to assume
for it any other liability in connection with the sale, installation, maintenance or
use of its products. Option shall not be liable under this warranty if its testing
and examination disclose that the alleged defect in the product does not exist
or was caused by Customer’s or any third person’s misuse, neglect, improper
installation or testing, unauthorized attempts to repair, or any other cause beyond
the range of intended use, or by accident, fi re or other hazard.
• LIMITATION OF LIABILITY: In no event, whether based in contract or tort
(including negligence) shall Option be liable for incidental, consequential, indirect,
special or punitive damages of any kind, or for loss of revenue, loss of business,
or other fi nancial loss arising out of or in connection with the sale, installation,
maintenance, use, performance, failure, or interruption of its products, even
if Option or its Authorized Reseller has been advised of the possibility of
such damages.
Copyright Option nv © 2006 all rights reserved. No parts may be reproduced without written permission.
The Apple logo, Mac and Mac OS are trademarks of Apple Computer, Inc.
Option nv, Gaston Geenslaan 14, 3001 Leuven, Belgium.
www.option.com
Licensed by QUALCOMM Incorporated at least under one or more of the following United States Patents and /
or their
counterparts. In other nations: 4,901,307; 5,490,165; 5,056,109; 5,504,773; 5,101,501; 5,506,865; 5,109,390;
5,511,073; 5,228,054; 5,535,239; 5,267,261; 5,544,196; 5,267,262; 5,568,483; 5,337,338; 5,600,754;
5,414,796; 5,657,420; 5,416,797; 5,659,569; 5,710,784; 5,778,338
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