orford EB30CC-Sn-A User manual

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Vertical Display and Storage
EB_CC “Cool Choc”
Vertical Chocolate Coolers
2 and 3 Door Vertical Chocolate Coolers
ORIGINAL INSTRUCTION
Installation & Operation Manual
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition
EB30CC-Sn-A EB36CC-Sn-A
EB45CC-Sn-A
www.theorfordgroup.com.au

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E Series Bottom Mount
Vertical Chocolate Coolers
Installation and Operation Manual
MAN-IO-EBCC-A Rev.1 October 2014 edition.
Copyright © 2014. All rights reserved.
The Orford Group and it’s subsidiaries are registered
trademarks of The Orford Group.
The Orford Group reserves the right to alter specifications
without notice.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition
Contact Addresses
Address:
• PO Box 18120, Clifford Gardens, QLD,
Australia 4350
Contact:
• Ph: 1300 ORFORD (1300 673 673)
• Ph: [phone]
• Fax: [phone]
• [email protected]
• [email protected]
• [email protected]
• www.theorfordgroup.com.au

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Installation and Operating Manual
Thank you for choosing these high efficiency refrigerators by The Orford Group.
The EB Series Refrigerators have been designed and built for both performance
and efficiency using the latest technology in design, manufacturing and high
quality materials.
If properly used and maintained to the requirements of this manual it should give
you years of trouble free use.
Please take the time to read this manual carefully
before installing and starting this appliance.
Please keep this manual in a safe place and refer to it and your
Warranty information should it be required.
Please fill out for future reference
This information will be required for Warranty Service work to be
authorised.
Purchased from :………………………………….
Delivery Docket :………………………………….
Series Model No. :…………………………………..
Item No. ……………………………………………………..
Cabinet Serial Number :…………………………...
Commissioning Date :…………………………….
Place of Installation:………………………………………..
Owner of Cabinet:…………………………………………..
Owners Address:…………………………………………...
Owners Details: email:…………………….. Phone:……………………..
This manual should accompany this appliance if it is sold or
reinstalled in another location to ensure correct installation, use and
maintenance procedures are followed.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Table of Contents
Copyright 1012 - 2014
Installation, Operation & Maintenance
1-19
Shipping Damage & Uncrating 5
Insurance 5
Warranty Information 5
Installation 5 & 6
Cabinet Positioning, Climate Class 7
Dimension drawings 8
Safety Information 9
Electrical Requirements 9
To Isolate Power & Ventilation 9
Starting , Shelving & Product Loading 11 & 12
Lighting & Manual Light Switches 13
Condenser Fan Switch, How to Maximise Your Energy Savings, Control Setting 14 & 15
Normal Operation & Alarms 16
Maintenance & Cleaning 17 & 18
Relacing Lights 19
Operating Temperatures and Controls
15
Problem Solving
20
Check Before Calling for a Machine Service 20
Problem Solving Checklist 20
General Specifications, Energy Consumption & Disposal
21 21
The information contained within is provided for the benefit of users of these products. Keep this
information in a safe place for future reference.
Product specifications enclosed are correct at time of publication. The Orford Group reserves the right to
change specifications, in our endeavours for continuous product improvement. The Orford Group cannot
be held responsible for errors or omissions in this document.
Page Pages
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Shipping Damage & Uncrating
Remove upper packaging, leaving equipment on skid or shipping blocks until placed in
desired location. Check for damage so that correct claim forms can be filed. Removal of
upper packaging is necessary because damage may not be evident until equipment is
unpacked.
Insurance Is Your Responsibility
Inspect packaging and equipment for signs of damage in transit. Notify carrier
immediately regarding any damage. Everything leaving our factory is inspected and
checked before packing. Everything leaving the factory will be insured by us on your
behalf through the transport company’s insurance unless notified by you in writing to the
contrary. Transit damage is a matter between you and the Transport Company/Your
Insurer where you have arranged your own insurance.
NOTE: You should sign “Received Damaged” on the delivery note if applicable.
Warranty
All equipment is tested prior to dispatch from the Factory. After receipt from the
Transport Company and before delivery to the End User/Consumer, The Re-Seller
(Distributor) should test run the product. Our warranty covers both labor and parts
replacement for a period of 12 months (for non-corporate account customers as
determined by The Orford Group).
Orford Warranties do not cover service calls resulting from poor maintenance or
replacement of consumable part (s). Please refer to additional Warranty Information, or
copies of any contracts, supplied with this equipment for more details.
NOTE: Ensure you consult the Problem Solving Checklist before making a
Machine Service Call.
Installation
Remove equipment from skid or shipping blocks carefully. Do not use pinch bars on
finish. Protect finish with heavy cardboard or similar material. When in position,
equipment should be level and the weight evenly distributed over the base of the
cabinet, legs or castors. This is necessary for proper door alignment and drainage of the
evaporator condensate.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Installation
These refrigerators are shipped with the bottom front unit cover (kick panel) packed on
top. This is done to protect the cover from damage during the shipment process.
The control is positioned back from the front of the refrigerator for the same reason.
Fitting Unit Cover (Kick Panel)
1. Open the door above the control and loosen the four screws shown below.
2. Slide the controller completely forward as shown below and retighten the four screws.
1. Close the door.
2. Place the unit cover at an angle so that the cover fits over the refrigeration package
lifting leavers.
3. Push the unit cover in at the top under the doors.
4. Fit the cover over the plastic dowels and push down to locate.
Control mounting screws
Refrigeration Package Lifting Leavers
Plastic Mounting Dowels
(2 each end)
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Cabinet Positioning
The appliance must be placed in an adequately ventilated location as far as possible away from
heat sources, such as direct sunlight, radiators, cooking appliances etc.
Locating the appliance in accordance with its “Climate Class (es)”
Climate class identifies the climate ambient conditions for which the appliance in suited
Important
TAKE TIME TO READ THE EXPLANATION OF THE MEANING OF “CLIMATE CLASS”
BELOW.
CLIMATE CLASS
Climate Class Ambient Temperature
ºC
Ambient Humidity
% RH.
3 25 60
4 30 55
5 40 40
6 27 70
7 35 75
8 23.9 55
2 22 65
1 16 80
0 20 50
* T 18 - 43
Caution
This appliance is for indoor use only.
Locating it in a location exposed to rain may result in electrical leakage
and electrical shock.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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EB20R-A / EB20R-S-A / EB30R-A / EB30R-Sn-A / EB36R-A / EB36R-Sn-A / EB45R-A / EB45R-Sn-A
MAN-IO-EB-A Rev. 3.0 March 2013 edition
EB30CC-Sn-A EB36CC-Sn-A
EB45CC-Sn-A
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Safety Information
• Do NOT use this appliance for other than its intended use.
• Do NOT probe any openings.
• Do NOT block or obstruct any openings or vents. (refer ventilation)
• Do NOT use double adaptors or extension leads.
• Do NOT overload the shelving. (refer Loading)
• Do NOT store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
• Allow adequate ventilation for the refrigeration unit. (Refer ventilation)
• These appliances are not designed to be stable when moving. Exercise caution
when moving these appliances.
• Be careful not to touch moving parts and hot surfaces.
• Ensure the appliance is installed in a stable condition with the front castors locked.
Electrical Requirements
Warning!
The Orford Group does not authorize the use of flammable
refrigerants for servicing these refrigerators and freezers as
injury, loss of life and/or property may result.
This appliance is for indoor use only.
Locating in a location exposed to rain may result in electrical
leakage and electrical shock.
Do NOT overload the power supply. Refer cabinet rating
label for power requirements.
Warning!
Non qualified people must not attempt to work with electrical
connections or attempt to adapt cables or leads. If the supply
cord is damaged, the appliance must be repaired by an
authorised person.
• Make sure the cabinet wiring is connected to the correct source of power.
Maximum current draw is printed on the unit rating tag and where equipment can
be plugged into a General Purpose Outlet (GPO).
• The correct plug top for the required GPO will be supplied as part of the equipment
main power cord.
• Always check line voltage on incoming power to make certain of proper voltage.
The voltage should be within 5% of the voltage printed on the unit rating tag.
The appliance should be connected to a dedicated outlet.
Power Requirements Standard 10 Amp. Power Point 220V-240V 50Hz.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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To Isolate Power
♦ It is recommended that power be isolated by switching power off and unplugging the
appliance from the power outlet.
♦ If the power outlet isn’t accessible the power can be switched off at the green
illuminated switch located in the unit compartment at the bottom of the appliance.
♦ Warning: Switching power off at this switch does not completely isolate the power to
the cabinet but is sufficient for general maintenance.
a) Remove the unit cover
Lift unit cover off mounting dowels
Pull forward at the top
Lift cover off.
Reverse to replace.
b). Switch power off at the green rocker switch
Ventilation
These refrigerators require proper ventilation of the refrigeration unit (Motor).
The EB series refrigerators are ventilated at the front. The front ventilation grill must be
kept free on any obstructions at all times.
The EB series refrigerators will operate satisfactorily when ventilated only from the front
but is recommend that the cabinet be kept 50mm or greater from a rear wall for
maximum performance and energy saving.
Self-Contained equipment should only be installed in rooms that are well ventilated or
are of sufficient size to dissipate the heat generated by such equipment.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Starting
It is recommended that competent service people start up and check the equipment for
correct installation and proper operation. All Self-Contained equipment is run tested in
the Factory for proper temperature and operation, but it is possible that during transport
or shipping damage, loosening of screws, shifting of control setting, etc, may have
occurred.
Shelving
The cabinets are supplied with wire shelving. Each shelf requires 4 shelf clips.
1. Insert the top of the shelf at an angle. 2. Turn and locate the bottoms as shown.
3. Sit the shelf over the shelf clips.
Note! The Shelf Clip Can Be Rotated 180 Degrees As
Shown, To Have An Increment of 12mm.
Shelf Clips
Shelf Clip
Front or Back
Shelves are provided with product stops on the front
and back in two styles depending on the product to be
displayed.
The shelves can be sloped forward to maximise
display.
Fit the rear shelf clips to a higher level depending
on the angle required.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Bottom shelf removal
1. Isolate power Refer “To Isolate Power”
2. Undo the screws and remove bottom shelf(ves) from the slots in the vertical rear duct.
3. Lift bottom shelf up, twist it at an angle and take it out.
4. Reverse steps to replace bottom shelves
Important
The bottom shelves MUST be fitted in their correct position as shown above, while the
refrigerator is in use. The shelves are required for maintaining correct product temperatures and
for catching breakage and spillage. Refer above for the correct fitting of the bottom shelves.
These shelves MUST never be placed directly on the floor while the refrigerator is in use.
Product Loading
• Never overload the shelving. Maximum 40kg. per shelf evenly distributed.
• Do Not exceed the load limit as indicated.
• Product must remain with the confines of the shelving.
• Product must never be loaded on the cabinet floor or restrict the return air.
• Product must never be tightly packed on the shelving. Allow spacing between product for
refrigerated air to circulate.
• Product must never be stacked tightly under the shelf above.
Note: Multiple slots are provided in the
rear duct to enable the bottom shelves to
be angled forward.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Manual Light Switches are provided to change the lighting operation to suit
your circumstances.
There are three switches, First is the Control
Switch, Second for interior lighting and Third for the sign giving separate Switch
Operation:
I = On Continuously
O = Off
II = On Continuously
Note: If the Control Light
Switch is off, All lighting will be off.
Note: In low ambient temperatures and high humidity
situations running the interior light will help keep the
humidity inside the cooler lower.
Sign Light Switch
Interior Light
Switch
Lighting
Displayed in Continuous Mode
Control Light Switch
This switch will switch the lighting
on and off depending on the position
of the switches below.
This allow you to have the switches
below set to your most frequent
usage. The control light switch can
then be used to switch the interior
and sign lighting at the same time.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Condenser Fan Switch
Setting and operation
Factory Setting
• “CYC” It is recommended that this switch be set to this
setting (factory setting) and the condenser filter be in place
whenever this refrigerator is in use.
This gives maximum energy saving (Lower running
cost) and ensures the condenser is kept clean at all times.
The condenser filter MUST be cleaned regularly.
Refer Cleaning.
• “CON” This setting can be used with or without the condenser filter.
This setting reduces the frequency of cleaning.
The condenser fan reverses direction for 3 minutes at the start of every compressor
off cycle blowing dust, dirt etc from the condenser and filter (if fitted).
⇒ Note:- If you choose this setting the Condenser and Filter (if fitted) MUST be kept
clean.
⇒ Note:- This setting does not eliminate the need for cleaning only reduces its
frequency.
⇒ Note:- If the filter is used eventually the condenser will require cleaning also.
⇒ Note:- With this setting energy use is increased. Higher running cost.
Refer Cleaning
Warning! Isolate Power before removing any covers
for Maintenance
Condenser Fan Switch
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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How to Maximise Your Energy Savings
• Take the time to read this manual and understand the operation of your refrigerator.
1. Ensure the condenser fan switch is set to “CYC” Refer “Condenser Fan Switch”
2. The condenser filter is in place and is cleaned regularly.
3. Operate lighting only when required. “Manual Light Switches”.
4. Never use the interior lighting for security lighting.
5. Open the door(s) for the shortest time possible for loading etc.
6.
6.6.
6. Reload during the coolest part of the day or night.
7. Position your non-perishable product in a cool location prior to loading.
8. Observe all product loading requirements. Refer “Product Loading”
9.
9.9.
9. Ensure the refrigerator is in a well ventilated location. Refer “Product Positioning”
and “Ventilation”.
10.
10.10.
10. Observe all maintenance and cleaning requirements in this manual.
(Refer “Maintenance” and “Cleaning”).
CONTROL SETTINGS
Temperature Adjustment: How to access the set point Factory Set Point 15.5°C
Temperature Set-Point (Cut-Out Temperature) can be adjusted between
Maximum and Minimum Set-Points (14°c to 17°c).
To alter temperature Set-Point, observe the following instructions:
1. Depress button for 1 second: the set point value will appear on the display; after
a moment, the value will begin to flash.
2. Increase or decrease the set-point by using the buttons until you reach the
desired value.
3. Press the button again to con-
firm the new value.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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ALARM
CODE
ICON ON DIS-
PLAY
BUZZER CAUSE RESPONSE
rE
FLASHING
ACTIVE Virtual probe fault Call service tech
EO
FLASHING
OFF Cabinet probe error Call service tech
E1
FLASHING
OFF Defrost probe error Call service tech
E2
FLASHING
OFF Condenser probe error Call service tech
LO
FLASHING
ACTIVE
Low temperature alarm
Check that the ambient
temperature isn’t below
9°C before calling
service tech.
HI
FLASHING
ACTIVE High temperature alarm
Check for possible
cause ie. Door left open
etc. before calling
service tech.
EE
FLASHING
OFF
EEPROM error, unit
parameters
Call service tech
EF
FLASHING
OFF
EEPROM error, operating
parameters
Call service tech
Cht NO
ACTIVE
(Slow)
High condenser temperature
Pre-alarm
Refer cleaning &
maintenance – Clean
condenser. (If alarm
continues call service
tech)
CHT
FLASHING
ACTIVE
(Fast)
High condenser temperature.
Alarm
Refer cleaning &
maintenance – Clean
condenser. (If alarm
continues call service
tech)
Control Codes during normal operation
CODE
ICON ON
DISPLAY
BUZZER CAUSE
ON OFF Defrost in progress
ON
OFF Cabinet/Sign light on
Alarm
Note: Press the “Mute” button on the control to silence the alarm.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Maintenance
Suitably qualified personnel only are to maintain and service this appliance in order to reduce
the risk of damage that may cause refrigerant to be lost to the atmosphere.
Warning! Isolate Power before removing any covers for Maintenance.
Refer To Isolate Power
Note:
The front unit cover can be removed to gain
access to the Power Switch.
Cleaning
♦ CAUTION:- Isolate power before performing any maintenance or cleaning.
Refer To Isolate Power
Check that all vents are clean and clear of dust, dirt, lint, paper, plastic etc. that may
cause an obstruction to proper ventilation.
It is of the utmost importance that the refrigeration unit condenser filter be kept clean of
dust, dirt and lint. The refrigeration unit fan will continually draw dust and lint on to the
condenser filter and collect to form a “blanket”. This seriously restricts the passing of
air for adequate ventilation and cooling of the refrigeration unit.
Note:- This condition reduces the life of the fan motor and compressor and is one
of the major causes of motor and compressor failure. If the condenser filter is not
cleaned regularly it will increase your running costs for the cabinet and severely
reduce its operating life span.
Note:- If the reversing fan option is used the condenser will also require
cleaning. Refer Condenser Fan Switch.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Cleaning
To clean the condenser filter
1. Pull grill forward using the finger holes provided.
2. Lift filter out of the grill.
3. Brush or vacuum dust and dirt off the filter.
4. Wash the filter with clean water.
Detergent and warm water may be required to clear grease build up from cooking oil
etc.
5. Shake and wipe filter so it is drip dry.
6. Refit filter. (Reverse to steps 1 & 2)
• We can not recommend how often the condenser should be cleaned as this is
dependent upon particular location and surrounding conditions. Clean the condenser
as often as necessary to keep the air passage clear.
• Door gaskets will remain in best condition if washed weekly with mild soap and
water followed by a fresh water rinse.
• Keep inside of the cabinet clean by washing weekly. Do not use abrasive pads to
clean cabinet finish inside or out.
• If the appliance is to be left inactive for long periods, unplug the appliance, empty the
shelves, clean thoroughly and prop the door open to prevent odours.
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Mullion Fluorescent, LED, Tube Replacement
1. Isolate power. Refer To Isolate Power.
2. Remove the plastic light diffuser, insert a screwdriver into the gap at the top and lift the
diffuser.
3
. Slide it out of the mullion 4. Repeat for the other side. 5. Turn the diffuser and remove.
6.Twist the LED tube 90 degrees and slide out to remove.
7. Reverse to replace.
8. Be sure to rotate tube as to shine the light across the door opening as shown.
Screw driver Gap at the top Plastic light diffuser
Two door
Note!
LED lamps must be replaced with identical lamps.
Three
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition

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Problem Solving
Check before calling for machine service
Note: Routine adjustments and maintenance procedures are not covered by
warranty, refer to Warranty information supplied with your equipment, for
conditions and responsibilities.
If after following the checklist your equipment fails to operate correctly, please have the
Series Model Number, Item Number and Cabinet Serial Number ready before calling
for service.
Problem Possible Cause (s) Corrective Action (s)
Cabinet does not operate
No electrical power to machine.
Cabinet on/off switch is “off”
No power to outlet.
Blown fuse, circuit breaker.
Check cord is plugged into outlet.
Turn switch to “on”.
Check another appliance can operate from
the outlet.
If outlet is not working, change blown fuse
or reset tripped circuit breaker.
Light (s) not working Light switch in “OFF” position.
Problem with tube connection.
Blown tube.
Turn light switch “On”
Refer to Light Switch Operation
Slightly rotate tube in its fittings tube may
have been bumped.
Replace
Note: This action for the optional illuminated
display (Mini / Maxi) sign MUST be
performed by Suitably
Qualified Service Personal.
Cabinet noisy Unit cover not fitted correctly
Ensure cover is installed correctly.
Cabinet doors do not close properly Cabinet not level. Reposition cabinet.
Cabinet not maintaining temperature Refrigeration unit overheating.
Door not closing.
Turn cabinet off. Clear filter and all vents,
grills, louvers of dust etc.
Refer cleaning instructions.
Refer cabinet doors do not close properly.
Odour from cabinet interior Interior not cleaned before use.
Some foods produce odours.
Carefully clean interior with mild solution
of bicarbonate of soda and warm water.
Ensure foods are covered.
Water Inside/Outside cabinet Check for spills.
Check Ambient conditions
Check water sour ce
Door not closing.
Carefully clean interior/exterior
Ensure operating in correct Climate
Check the cabinet is level.
Refer cabinet doors do not close properly.
Alarm sounding Blocked condenser
Blocked condenser filter
Ambient temperature too high
Turn cabinet off, clean condenser filter and
condenser. Refer Cleaning & Maintenance
EB30CC-Sn-A / EB36CC-Sn-A / EB45CC-Sn-A
MAN-IO-EBCC-A Rev. 1.0 October 2014 edition