ORVIBO ZigBee Mini Hub Installation guide

FAQ
ZigBee Mini Hub

Q1: How to install the Zigbee Mini Hub?
A1: There are the operation as below:
1) Install “HomeMate” client into smart phone, download from APP STORE or Google
Play Store.
2) Power on the mini hub, connect your mobile phone and mini hub to the same
router.
3) Enter “HomeMate” app, Tap “+” symbol on the up right corner, then click the
“Smart Hub” option. Tap “ZigBee Mini Hub”, then tap “Start to add”.
4) Wait for “HomeMate” APP to search your hub. Then click “Add” button.
5) Remember to Tap “Save”. Installation completed, you can continual to add other
ZigBee devices.
Q2: How could I know whether the smart hub is configured successfully?
A2: Please go to the “Me” page on “HomeMate” APP, then you can find the smart
hub on “My Hub” page.
Q3: What can I do if the configuration is failure?
A3: There are several reasons as below
1) Please check if your router can support wireless IEEE802.11b/g/n standard.
2) Please make sure your router security mechanism is WEP, WPA-PSK or WPA2-PSK,
we recommend WPA/WPA2.
3) Please check if your router has open DHCP.
4) Please check if you had power on the Smart Hub and connected well to network.
5) Please check if your mobile phone and Smart Hub connected to the same router.
6) Please check if you had add this Smart Hub to another account.
7) None of the above, according to the manual please configure again.
Q4: Why does the smart hub backlight is rapidly blinking after configure?
A4: The smart hub is upgrading, please keep the smart hub power on for five
minutes.
Q5: How does the smart hub connect to the router if change a new one?
A5: Please connect your mini hub to the new router by network cable. Then power on
the smart hub, and it will connect to network itself.
Q6: How many ZigBee devices can be added to the mini hub?
A6: 50
Q7: How to restore default setting?
A7: Long press the button on the mini hub for 6 seconds, the STA LED light will
turn off, wait about one minute until the LED light turn on, which means that the
device has been reset.
Q8: LED light working status.

A8: STA indicator light keeps on: Working normally.
ZigBee indicator light flashes once time：One device has been triggered.
ZigBee indicator light keeps slowly flashing: Searching devise.
Q9: How many mini hubs can be added to one family?
A9: One.
Q10: How to set the time zone?
A10: Allow HomeMate to get the GPS on your mobile phone, then reset the mini hub
and add it to HomeMate app again.