Outform Open Frame 21.5 User manual

Open Frame 21.5” Display
User Manual

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Table of Contents
About This Guide 2
Introducing the Open Frame 21.5” 2
Important Notices 3
Copyright Information 3
FCC Requirement 4
Safety and Warning Information 5
Package Contents 6
21.5” Display Exterior Components 7
U-disk upgrade SOP 8
Preparation 8
Access the APP 9
Upgrade the sklera APP 13
Quick Start User Guide 18
Loading Content onto the Open Frame 18
Supported File Formats 18

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About This Guide
Thank you for purchasing an Outform product. We recommend reading this user guide
in its entirety in order to maximize the performance and service life of this product. This
product is intended for commercial use and should be installed by authorized personnel
only.
Introducing the Open Frame 21.5”
The Open Frame 21.5” is a digital display designed to be used in commercial
environments, and includes the following features:
• 1920x1080 full HD resolution
• Micro SD card slot
• 10M/100M RJ45 Ethernet port
• 3 USB ports
• Audio Jack

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Important Notices
Copyright Information
Copyright © 2018 Outform. All rights reserved.
All intellectual property rights in this publication are owned by Outform and protected
by applicable copyright laws and international treaty provisions. Outform retains all
rights not expressly granted. No part of this publication may be reproduced in any form
whatsoever or used to make any derivative work without prior written approval by
Outform.
Outform reserves the right to revise this publication, and/or make improvements or
changes in the product(s) and/or the program(s) described in this documentation at
any time without prior notice. The information in this document is provided in good
faith, but without any representation or warranty whatsoever, whether it is accurate,
or complete or otherwise, and on express understanding that Outform shall have
no liability whatsoever to other parties in any way arising from or relating to the
information or its use.
All other trademarks are the property of their respective owners. Other company and
brand products and service names are trademarks or registered trademarks of their
respective holders.
This device complies with CE and FCC regulations.

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Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled
environment. This equipment should be installed and operated with a minimum
distance of 20cm
between the radiator & your body. This transmitter must not be co-located or
operating in
conjunction with any other antenna or transmitter.
FCC Requirement

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Safety and Warning Information
NOTE
This mark is applied to indicate that the equipment conforms to European safety and
electro-magnetic compatibility standards.
WARNING!
Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC
power supply. The use of other power sources may damage this equipment. Check that
the voltage marked on the rating plate located at the rear of the power adaptor states
100-240V. The manufacturer will NOT accept responsibility or damage or injury caused
by connecting to the wrong voltage.
WARNING!
Main Adaptor: The supplied power adaptor is compatible with a standard main socket.
If the power adaptor or lead gets damaged, it must be replaced by a qualified service
agent with an approved adaptor of the same type and rating.
WARNING!
Dangerous voltage constituting a risk of electric shock is present inside this equipment.
WARNINGS!
The main plug shall be the main disconnect device and shall remain operable at all
times.
Do not push objects into holes and ventilation slots.
Do not expose this product to moisture or place any objects filled with liquids on or
near the product.
Do not place a naked flame source, such as lighted candles, on or near this product.
Do not store or operate the device in environments where the temperature is above 50
degrees celsius or below -10 degrees celsius.
Do not intentionally hit the device or place heavy or sharp objects on the device.
Only use accessories specified by the manufacturer.
Keep the device away from benzene, diluents, and other chemicals.
Do not attempt to repair this product yourself. Always use a qualified service agent to
perform adjustments or repairs.

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Package Contents
The package contains the following items:
21.5” Open Frame
PSU
WIFI
PSU Cable

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21.5” Display Exterior Components
No. Description
1 DC in Power Supply Port
2 HDMI OUT Port
3 USB2.0 Host port
4 RJ45 Ethernet Port
5 Photometric sensor
6 Mirco 2.0 OTG Port
7 TF card slot
8 Power button
9 U-BOOT
10 3.5mm Earphone
11 WIFI
1
11
5
2 3 4
7 8
6
9 103
Rear View
Top View
Left View Right View
Bottom View

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U-disk upgrade SOP
Preparation
• Blank USB flash drive (FAT32 format)
• Mini mouse
• 21.5 screen
• PC (Windows 10 is better)

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U-disk upgrade SOP
Access the APP
Step 1. While the device displaying the APP.
Step 2. Go to the back of the device.While the device displaying the APP.

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U-disk upgrade SOP
Step 3. Plug in the mouse into the USB slot of the device like this.
Step 4. While the APP running, double click the right button of the mouse.

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U-disk upgrade SOP
Step 5. There will popup a dialog like this, and choose ‘launcher3‘ so that you can back
to the desktop.

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U-disk upgrade SOP
Step 6. If you want to back to Sklera APP, please navigate like this.

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U-disk upgrade SOP
Upgrade the sklera APP
Step 1. Create a folder named ‘0’(zero) in your blank USB flash drive on your Windows
PC and then Copy the upgrade APP into the ‘0‘ folder, for example like this.
Step 2. Eject the USB flash drive safely from your PC.

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U-disk upgrade SOP
Step 3. Operate the screen using mini mouse and back to desktop of the device base
on the above ‘ACCESS THE APP‘ instruction.
Step 4. Uninstall the Sklera APP.

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Step 5. Delete the Sklera APP.
PS: Select the Sklera APP and long press the left button of the mini mouse and there’s
popup window to select the ‘delete‘ option to delete the APP.
U-disk upgrade SOP

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U-disk upgrade SOP
Step 6. Plug in the USB flash drive into the USB slot of the device while the
PulsePlayer APP running.
Step 7. Install the Sklera APP, choose the ‘Replace existing file‘.

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U-disk upgrade SOP
Step 8. Install process.
Step 9. Upgrade process finished, and you can remove the USB flash drive from the
USB slot now.
This is a video for the whole process for your reference:
https://files.outform.com/dl/UcTEsXyXeU

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Quick Start User Guide
This section describes how to set up and use the 21.5” Open Frame for the first time.
Plug in the Open Frame, after a few seconds the video loop starts. The Video loop
continues forever unless power to the Open Frame is interrupted.
Loading Content onto the Open Frame
Insert your Micro Sd card or USB stick into a laptop or P.C, copy the desired content
from the laptop/P.C onto the Micro SD card/USB stick. Once copying has finished, eject
the SD Card/USB Stick from the P.C/Laptop and insert into a the Open Frame (The
open frame must be powered first). The content copies and plays automatically.
Supported File Formats
The media player supports the following file formats:
• Video formats: TS/ MPG / VOB / MOV / MP4 / M2TS / WMV/ WEBM
• Audio formats: ACC up to 288kps
• Image formats: JPEG. BMP

For additional assistance, visit outformsupport.com.