P-Link Computer KVM-MU108AP User manual

KVM-MU108AP
KVM-MU116AP
8-Port / 16-Port
PS/2 KVM over IP Switch
User's Manual
P-Link Computer / www.plinkusa.net

Release Version : 2.4
Release Date : 2007.1.10

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Certificates
FCC
This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause
undesired operation.
CE
This equipment is in compliance with the requirements of the following regulations: EN 55 022:
CLASS B
RoHS
All contents of this package, including products, packing materials and documentation comply
with RoHS.

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TABLE OF CONTENTS
1. The quick installation guide............................................................................................... 6
1.1 Package contents .................................................................................................... 6
1.2 Front/Rear Panels.................................................................................................... 6
1.3 Initial IP configuration .............................................................................................. 7
2. Introduction ..................................................................................................................... 12
2.1 Feature overview ................................................................................................... 12
2.2 Technical specifications ......................................................................................... 13
2.3 System requirement............................................................................................... 14
2.4 When the server is up and running........................................................................ 14
2.5 When the server is dead........................................................................................ 14
3. Hardware installation ...................................................................................................... 16
3.1 Operation Overview ............................................................................................... 16
3.2 Connecting PS/2 IP-KVM switch to the host system............................................. 16
4. Configuration................................................................................................................... 21
4.1 Initial Configuration ................................................................................................ 21
4.1.1 Initial configuration via serial console...........................................................23
4.2 Keyboard, Mouse and Video configuration ........................................................... 24
4.2.1 IP-KVM switch keyboard settings.................................................................24
4.2.2 Remote Mouse Settings ...............................................................................24
4.2.3 Automatic mouse speed and mouse synchronization..................................25
4.2.4 Host system mouse settings ........................................................................25
4.2.5 Single and Double Mouse Mode ..................................................................26
4.2.6 Recommended Mouse Settings ...................................................................26
4.2.7 Video Modes.................................................................................................26
5. Usage.............................................................................................................................. 27
5.1 Prerequisites .......................................................................................................... 27
5.2 Using PS/2 KVM over IP switch as a KVM switch................................................. 28
5.2.1 Daisy Chain Connection Diagram ................................................................30
5.2.2 Hot Plug........................................................................................................31
5.3 Login into the IP-KVM switch and logout............................................................... 34
5.3.1 Login into the IP-KVM switch .......................................................................34
5.3.2 Logout from the IP-KVM switch....................................................................36
5.4 The Remote Console............................................................................................. 36
5.5 Main Window ......................................................................................................... 37
5.5.1 Remote Console Control Bar .......................................................................37
5.5.2 Remote Console Status Line........................................................................45
6. Menu Options.................................................................................................................. 46
6.1 Remote Control...................................................................................................... 46
6.1.1 KVM Console................................................................................................46
6.1.2 Telnet Console..............................................................................................47
6.2 Romote Power Control .......................................................................................... 48

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6.3 Virtual Media .......................................................................................................... 48
6.3.1 Floppy Disk...................................................................................................48
6.3.2 CD–ROM Image ...........................................................................................49
6.3.3 Drive redirection ...........................................................................................54
6.3.3.1 Driver Installation ...............................................................................55
6.3.4 Options .........................................................................................................59
6.4 User Management ................................................................................................. 60
6.4.1 Change Password ........................................................................................60
6.4.2 Users and Groups ........................................................................................60
6.5 KVM Settings ......................................................................................................... 61
6.5.1 User Console................................................................................................61
6.5.2 Keyboard/Mouse ..........................................................................................64
6.5.3 Video.............................................................................................................66
6.6 Device Settings...................................................................................................... 67
6.6.1 Network ........................................................................................................67
6.6.2 Dynamic DNS ...............................................................................................69
6.6.3 Security.........................................................................................................71
6.6.4 Certificate .....................................................................................................72
6.6.5 Serial Port.....................................................................................................75
6.6.6 Date and Time ..............................................................................................77
6.6.7 Event Log .....................................................................................................78
6.7 Maintenance .......................................................................................................... 80
6.7.1 Device Information........................................................................................80
6.7.2 Even log........................................................................................................81
6.7.3 Update Firmware ..........................................................................................82
6.7.4 Unit Reset.....................................................................................................83
7. Troubleshooting ..............................................................................................................84
8. FAQs ............................................................................................................................... 85
9. Addendum ....................................................................................................................... 87
A. Key Codes ............................................................................................................... 87
B. Video Modes............................................................................................................ 89
C. User Role Permissions............................................................................................ 90
D. IP-KVM switch port table......................................................................................... 90
E. Bandwidth Consumption ......................................................................................... 91
F. Cable diagrams........................................................................................................ 92

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1. The quick installation guide
The IP-KVM switch redirects local keyboard, mouse and video data to a remote administration
console. It allows you to control one or many computers locally at the server site or remotely via
the Internet using a standard browser. You can securely gain BIOS level access to systems for
maintenance, support, or failure recovery over the Internet. Communication is secure via SSL
encryption. Use in conjunction with a KVM switch for multiple-server access.
1.1 Package contents
Model No.: 8-port PS/2 IP-KVM switch
Base unit (8-port IP-KVM Switch) 1 PC
User’s manual 1 PC
CD-ROM (software utilities and User’s manual) 1 PC
AC to DC Power Adapter (DC 5V / 2.5A) 1 PC
Power Cord cable (6 feet) 1PC
Rack Mount Kit 1 SET
3-to-3 Daisy Chain cable (3 feet) 1 PC
Null modem cable (6 feet) 1 PC
USB A to B cable (6 feet) 1 PC
3-to-1 KVM cable (6 feet) 2 PCS
Model No.: 16-port PS/2 IP-KVM switch
Base unit (8-port IP-KVM Switch) 1 PC
User’s manual 1 PC
CD-ROM (software utilities and User’s manual) 1 PC
AC to DC Power Adapter (DC 5V / 2.5A) 1 PC
Power Cord cable (6 feet) 1PC
Rack Mount Kit 1 SET
3-to-3 Daisy Chain cable (3feet) 1 PC
Null modem cable (6 feet) 1 PC
USB A to B cable (6 feet) 1 PC
3-to-1 KVM cable (6 feet) 2 PCS
1.2 Front/Rear Panels

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8 port Rack Mount PS/2 IP-KVM switch:
Figure 1-1. The connectors of 8port PS/2 IP KVM switch
Figure 1-2. The front panel of 8port PS/2 IP KVM switch
16 port Rack Mount PS/2 IP-KVM switch:
Figure 1-3. The connectors of 16port PS/2 IP KVM switch
Figure 1-4. The front panel of 16port PS/2 IP KVM switch
1.3 Initial IP configuration
In factory default, DHCP mode is disabled (IP auto configuration = None), and the IP settings
are as below:
IP address 192.168.1.22
Subnet mask 255.255.255.0
Default Gateway None
Green LED：Display Link Status
Orange LED：Display Speed Status (10/100Mbps)
O:Remote access
P:Power on of a PC
POWER USB
PC PORT
LAN
RESET
LOCAL CONSOLE
DAISY CHAIN
SERIAL PORT

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If DHCP mode is enabled (IP auto configuration = DHCP), the IP-KVM switch will try to
contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is
found, it may provide a valid IP address, gateway address and net mask. Before you
connect the device to your local subnet, be sure to complete the corresponding configuration
of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC
address of the IP-KVM switch. You can find the MAC address labeled on the bottom side of
the metal housing.
IP-KVM switch Setup Tool
If this initial configuration does not meet your local requirements, use the setup tool to change
the configurations to your needs. The setup tool PSetup can be found on the CD ROM
delivered with this package. You can follow the procedures described below.
1. DHCP
If you have installed the IP-KVM switch on a network that enables DHCP, you can use the
PSetup to find out the IP-KVM switch’s IP.
(1) Plug Ethernet cable to IP-KVM switch. IP-KVM will get an IP via DHCP.
(2) Using PSetup (run PSetup.exe) to look for IP-KVM.
a. Select MAC address which label on bottom of IP-KVM switch
b. Click Query Device
2. Setup fixed IP
a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask

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b. Enter Super user login and password for Authentication (default : super/pass)
c.ClickSetup Device. If super login was authenticated, it’ll show “Successfully
configured device”. Otherwise it’ll show “Permission Denied”.
Install JVM on Client system
IP-KVM switch was accessed using a standard JAVA enabled web browser. You must install Sun
JVM 1.4.2 or above to your client system.
Note: At a minimum you must have Internet Explorer 6.0 or Netscape 7.0 or Molliza 1.6 (and
above) installed on your client computer.
Connect IP-KVM switch via Web
Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the
configured IP address of IP-KVM switch into your web browser to connect IP-KVM switch.
The factory default settings are:
Username super
Password pass

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Changing default username and password to user specific values is strongly recommended and
can be done on the User Management page (see the Section called Users and Groups in Chapter
6).
Control servers via Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to
which IP-KVM switch is installed. The Remote Console will behave exactly the same way as if you
were sitting directly in front of the screen of your remote system. That means that both the
keyboard and mouse can be used in the usual way. Open the console by selecting the preview
picture on the main site of the HTML front end. Figure 1-2 shows the top of the Remote Console.
Figure 1-2. Top part of the Remote Console
There are some options to choose from, and the important ones are the following:
Auto Adjust button
If the video displayed is of bad quality or distorted in some way, press this button and wait a
few seconds while IP-KVM switch tries to adjust itself for the best possible video quality.
Sync Mouse
Choose this option in order to synchronize the local with the remote mouse cursor. This is
especially necessary when using accelerated mouse settings on the host system. In
general there is no need to change mouse settings on the host.
Video Settings in Options Menu
This opens a new window with elements to control the IP-KVM switch Video Settings. You
can change some values, for instance the brightness and contrast of the picture displayed,

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which may improve the video quality. It is also possible to revert to the default settings for
all video modes or only the current one.
Note: At first start, if the local mouse pointer is not synchronized with the remote mouse pointer,
press the Auto Adjust Button once.

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2. Introduction
IP-KVM switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. IP-KVM
switch defines a new class of remote KVM access devices. IP-KVM switch combines digital
remote KVM access via IP networks with comprehensive and integrated system management.
IP-KVM switch provides convenient, remote KVM access and control via LAN or Internet. It
captures, digitizes, and compresses video signal and transmits it with keyboard and mouse
signals to and from a remote computer. IP-KVM switch provides a non-intrusive solution for
remote access and control. Remote access and control software runs on its embedded
processors only but not on mission-critical servers, so that there is no interference with server
operation or impact on network performance.
IP-KVM switch supports consoles consisting of PS/2 style keyboards and mouse and HDDB 15
video output. IP-KVM switch will automatically detect the current video mode of the console,
however manual fine-tuning is recommended to receive the best video quality. IP-KVM switch will
accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024
pixels.
2.1 Feature overview
zManage servers around the world.
z8/16 port KVM over IP switch is 19” rack mount size design.
zKVM (keyboard, video, and mouse) access over IP and analogous telephone line (modem
needed).
zFull control under any OS, in BIOS mode, during boot, at Blue Screens.
zNo additional software necessary on servers.
z256 bit SSL encryption of all transmitted data and Certificate management
zAutomatically senses video resolution for best possible screen capture
zHigh-performance mouse tracking and synchronization
zAutomatic adjustment of data rate to transmission line
zRemote mass storage control
zCan be controlled over all java-enabled Browsers
zFirmware update via web interface
zPort to connect a user console for direct analogous access to KVM switch
zCan be used with most standard KVM
zHot Plug - Add PCs or Remove Connected PCs for Maintenance without Powering Down the
KVM switch or PCs.
zAt local console side - Support eight characters password protection and search PC server
name.
zAt Remove console side – Use SSL protocol for any encrypted network traffic between itself
and a connected client.
zKeyboard status restored when switching PCs
zLED Display for easy status monitoring
zBuzzer sound for switching port confirmation.

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zBuilt-in one extra daisy chain port and no waste any PC port
zNo DIP switch setting needed and auto detect daisy chain bank
zNo impact on server or network performance
zAutomatically senses video resolution for best possible screen capture
2.2 Technical specifications
Feature 8-port PS/2 IP-KVM switch 16-port PS/2 IP-KVM switch
PC Port 8 16
PC Port LED 8 16
Console Port 1
PC Port Connector
(All Female Types)
VGA HDDB 15-pin (shared with PS/2 keyboard and Mouse)
USB Type B receptacle
Console Port Connector
(All Female Types)
Local Console: PS/2 Keyboard Mini Din 6-pin
PS/2 Mouse Mini Din 6-pin
VGA HDDB 15pin
Remote Console: RJ-45 8P8C
Daisy Chain Port
Connector
(All Female Types)
PS/2 Keyboard mini Din 6-pin
PS/2 Mouse Mini Din 6-pin
VGA HDDB 15pin
Serial Port (DB9 pin Male) 1
LAN port (RJ-45 8P8C) 1
10BASE-T Ethernet uses Category 3/4/5/5E/6 UTP
100BASE-T Ethernet uses Category 5/5E/6 UTP
Reset button 1
PC selection On Screen Display Menu, Hot Key, Push Button
Bank 7 segment LED 1
On Screen Display Control Yes
Scan Intervals 5~99 Sec.
Keyboard Emulation PS/2
Mouse Emulation PS/2
VGA Resolution Local Console: 1920X1440
Remote Console: 1600 X 1200
Daisy Chain MAX Level 8 levels
Housing Metal
Power Adapter DC 5V, 2.5A
Operation Temperature 0~50℃
Storage Temperature -20 ~ 60℃
Humidity 0~80%, Non-Condensing
Size 19” Rack Mount / 1RU 19” Rack Mount / 1RU
Weight (kg) 2.5kg 2.65kg
Dimension (cm) 42.9(L) X 21(W) X 4.6(H) 42.9(L) X 21(W) X 4.6(H)

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2.3 System requirement
Hardware
Item Description (8-port)
Local console side One VGA Monitor
One Keyboard
One Mouse
Network Side 10/100Mbps Ethernet or Modem
Remote Console side One computer
Computer side PCs with 3-in-1 cables (One HDDB 15-pin male to one HDDB
15-pin and two Mini Din 6-pin PS/2 cables)
Software
Item Description
Local host side No additional software necessary
Remote Console side (1) Java Runtime Environment : version 1.4.2 or above
(2) Browser: Microsoft Internet Explorer version 6.0 or above or
Netscape or Mozilla or Safari
2.4 When the server is up and running
The IP-KVM switch gives you a full control over the remote server. The Management Console
allows you to access the remote server’s graphics, keyboard and mouse and to send special
commands to the server. You can also perform periodic maintenance of the server. Using the
Console Redirection Service, you are able to do the following:
I. Reboot the system
II. Watch the boot process.
III. Boot the system from a separate partition to load the diagnostic environment.
IV. Run special diagnostic programs.
2.5 When the server is dead
Obviously, fixing hardware defects is not possible through a remote management device.
Nevertheless IP-KVM switch gives the administrator valuable information about the type of a
hardware failure. Serious hardware failures can be categorized into five different categories with
different chances to happen:
I. Hard disk failure 50%
II. Power cable detached, power supply failure 28%
III. CPU, Controller, main board failure 10%
IV. CPU fan failure 8%
V. RAM failure 4%

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Using IP-KVM switch, administrators can determine which kind of serious hardware failure has
occurred (See table 2-1).
Type of failure Detected by
Hard disk failure Console screen, CMOS set-up information
Power cable detached, power supply failure Server remains in power off state after power on
command has been given.
CPU Controller, main board failure. Power supply is on, but there is no video output.
CPU fan failure By server specific management software
RAM failure Boot-Sequence on boot console
Table 2-1. Host system failures and how they are detected.

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3. Hardware installation
3.1 Operation Overview
Figure 3.1 shows the connections of PS/2 IP-KVM switch to its host, to peripheral devices, to the
power source and to the local area network.
Figure 3-1. PS/2 IP-KVM switch usage scenario
PS/2 IP-KVM switch redirects local keyboard, mouse, and video data to a remote administration
console. All data is transmitted via IP.
PS/2 IP-KVM switch can be used in a multi administrator and multi server environment as well.
3.2 Connecting PS/2 IP-KVM switch to the host system
Administrator
IP Network 8/16 port PS/2 KVM
over IP switch
8/16 Servers
Administrator

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Before installation, please make sure all of peripherals and computers have been turned off. This
example of installation is based on 8 port Rack Mount PS/2 IP-KVM switch and you also can think
that 16 port Rack Mount PS/2 IP-KVM switch and 32 port Rack Mount PS/2 IP-KVM switch have
the same installation procedure. In order to connect the PS/2 IP-KVM switch to the host system,
please perform the following steps:
Step 1
Power down your computer and IP-KVM switch
Step 2
Connect the power supply to IP KVM switch and plug the other end into an electrical receptacle.
Step 3
Find a convenient place to put your PS/2 IP-KVM switch. Its 19” rack mount form factor makes it
ideal mountable on 19” rack. When mounting to a rack, attach the included brackets to the sides
of the PS/2 IP-KVM switch. Take note of the length of your cables so that your computers, KVM
Switch, keyboard, mouse and monitor are distanced properly.

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Step 4 (Local console)
Connect the monitor to the KVM Switch. Using the attached cable, or the one included with your
monitor, connect it to the HDDB15-pin female port on the back of the KVM unit labeled with the
monitor symbol at the CONSOLE connector.
Step 5 (Local console)
Connect the keyboard to the KVM Switch. If you have an AT type keyboard, you will need an AT to
PS/2 adapter.
Step 6 (Local console)
Connect the mouse to the KVM Switch.
Step 7
Each PC port connector is HDDB15-pin type. Locate your input cable. It will have an HDDB15-pin
male connector at one end. Plug it into any label computer port on the rear of KVM switch unit.
The other end of input cable will have three connectors: a HDDB15-pin male type for PC video, a
Mini Din 6 pin female type for keyboard and a Mini Din 6 pin female type for mouse. To plug these
three connectors into the respective ports of computer. Repeat the same procedure to all of PCs.

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Step 8
Double-check all of the connections. You can check the color of keyboard and mouse connector
to make sure the keyboard and mouse cables go to the correct ports.
Step 9
Repeat step 5 to 7 for the remainder of the computers.
Step 10 (Option)
Connect the type A connector of USB A-B cable to the USB port of the host system, while using remote
mass storage control. USB type A plug of USB A-B cable to the computer.
Step 11
Connect the Ethernet and/or modem, ISDN, depending how you want to access PS/2 IP-KVM
switch.
The rear side of PS/2 IP-KVM switch provides a RJ-45 connector for Ethernet. The connector is
used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The
INTERNET
Mode

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adapter can sense the connection speed and will adjust to the appropriate operation mode
automatically.
10 Mbps Connection
For 10BASE-T Ethernet networks, the Fast Ethernet adapter uses Category 3, 4, or 5
UTP cable. To establish a 10 Mbps connection, the cable must be connected to a
10BASE-T hub.
¾Make sure that the cable is wired appropriately for a standard 10BASE-T adapter.
¾Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the
adapter’s connector.
100 Mbps Connection
For 100BASE-TX Fast Ethernet networks, PS/2 IP-KVM switch supports Category 5
UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a
100BASE-TX hub.
¾Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.
¾Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the
adapter’s connector.
Note: - Before attempting to connect anything to the IP-KVM switch or your computers, please
ensure that all your computers and devices are power off.