Packet Media hypermedia User manual

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GATEWAY TO SMARTER TELECOMS
Quick Start Guide – Initial Setup (PC)
INTRODUCTION
This document is designed to instruct you on the basic setup of your Hypermedia™ GSM
gateway, from out of the box and powering up, to getting the unit successfully connected
to your local LAN and ready to be accessed remotely and further configured according to
specific site requirements. Below are the topics covered.
** If you are unsure about any of the steps covered in this guide, please call the
support team a call on 0900 111 2222 and they will be happy to help **
CONTENTS
Introduction...................................................................................................1
Contents........................................................................................................1
Upacking the Unit ...........................................................................................2
Installing The Management Software .................................................................2
Adding Your Unit to Server List .........................................................................3
Setting the IP Address of the Unit .....................................................................3
Removing and inserting GSM cards....................................................................5
Understanding Port & Sim Positions...................................................................6
Installing Sims ...............................................................................................6
Setting Up Remote Access................................................................................7
ISDN Quick Start Guide ...................................................................................7
Contacting Technical Support............................................................................7

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GATEWAY TO SMARTER TELECOMS
UPACKING THE UNIT
1. Unpack the main unit and remove all outer packaging.
2. Place in a dry and cool environment and near a standard UK power outlet.
3. Unpack the white accessory box(es) and check contents. Contents should be the
following :-
a) Software CD containing management tool and assorted manuals
b) 1x magnetic antenna for each GSM card in the gateway
c) 1x Ethernet cable (straight through)
d) 1x UK kettle lead (standard UK power lead)
If any of the above items appear to be missing, please call support on 0900 111 2222
1. Connect the kettle lead and power up the unit
INSTALLING THE MANAGEMENT SOFTWARE
In order to install the management software, you will need a PC based system running
Win XP or Win7 with at least 1GB of memory and 20Mb of hard-drive space.
Insert the cd into the laptop/desktop to be used for management of the GSM gateway.
The installation process should begin
automatically. If it does not, browse to the cd’s
contents and double click the HMC-
HyperSMSx.x.x.exe file where x.x.x is the
version number. The install should now begin.
Follow the on-screen instructions to complete the install of the admin tool. You should
now have the Hypermedia™ icon on your desktop.
Double click the icon and you will be presented with the following list to
choose from :-
From the list double click the “server list” icon. This
will display the server list management screen
containing all defined gateways. For now it will be
blank.
Let’s add a gateway now !

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GATEWAY TO SMARTER TELECOMS
ADDING YOUR UNIT TO
SERVER LIST
Click the “add” link contained in the
title. Please note that adding units
using the Firefox browser will not
work. Please use IE6 or later. Next will be presented a box of fields where the
various gateways details can be defined.
Address: This is
the local LAN
address of the unit
– the default is
192.168.0.2
Port: This is the admin port for the unit. Leave as 8878
ID: Usually a numerical value such as 001 but not required.
Pass: The default password for the unit is “hypergateway”
Comments: You may define the unit’s purpose, for example enter “SMS gateway”
Save as: Will be the “server name” seen in the example blow. A logical name such as
your company name is sufficient. Now click save to add unit to the server list.
The server list entry should be like the above example now allowing the new IP address
of the GSM gateway to be set.
SETTING THE IP ADDRESS OF THE UNIT
For this section you will require the laptop/desktop
with the management software pre-installed to be
connected directly to the LAN 1 port on the PC card in
the gateway (pictured left). The port is auto sensing
so a x-over cable is not required.
Connect your laptop/desktop’s LAN port to the
gateways “LAN 1” port with a standard straight
through Ethernet cable. The gateways default IP
address is 192.168.0.2 so set the computer with an
IP address in the same class/subnet. Use
192.168.0.5 with a subnet mask of 255.255.255.0 for
example.

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GATEWAY TO SMARTER TELECOMS
Setting the IP Continued - Direct Connection to PC
Go back to the server list and click the icon that looks like a cog (pictured below).
The unit’s password will be requested at this stage. The default is “hypergateway”.
Submit and you will be taken to the “HGS Setup Parameters Screen” (pictured below).
1. Enter the local DNS server(s) IP address if Known and click “set”
2. If required, enter the date
and time and click “set”
3. Click “change” adjacent to
“IP Configuration”. Enter
the new IP details required
for your LAN. If using a
public IP without NAT,
then this will be the public
address etc. Click
“update”. The IP address
will update taking 10
seconds. When complete close the window. The gateway is now ready to connect
to the LAN. Connect it up and go back to the server list and re-add or edit the
existing default unit to use the new IP address.
The gateway should now be accessible from any computer on the LAN with the admin
software installed.
Remote access (if required) will still require setting up which is covered on page 7.
Lan 1 – 192.168.0.2
La
p
to
p
192.168.0.5
Standard Ethernet cable

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GATEWAY TO SMARTER TELECOMS
REMOVING AND INSERTING GSM CARDS
It is essential GSM cards are removed and inserted in the correct manner, or damage
could occur to the card itself, or to the unit’s chassis/back-plane. The following section
will explain and illustrate the correct method.
**GSM cards and ONLY GSM cards can be removed while the gateway is
powered up. Removing any other may cause permanent damage to the unit **
1. Ensure screws
are loosened at
both ends of the
card.
2. Push in the
black pads and
open the grey
levers outward.
The card should
pop out slightly.
Remove it.
Ensure antenna cables
are disconnected
before removing a GSM
card.
When
inserting a
card, ensure
it is lined up
and running
in the red
guides.
When the
card is
almost in,
push either
end with
your thumbs
then push
both grey
levers
inward to
lock the card
in place.

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GATEWAY TO SMARTER TELECOMS
UNDERSTANDING PORT & SIM POSITIONS
Each of the GSM cards has 4 GSM modules/ports that can each hold up to 4 sim’s giving
you a max of 16 sims per card. Position 1 sim’s for all 4 ports are in the front of the
cards, while positions 2 to 4 are held on the inside of the cards usually hidden inside the
unit.
The picture to the right
illustrates the module and sim
position layouts. These are
important to understand, as a
messy sim deployment can
affect the efficiency of
operation and also slow down
support if required.
INSTALLING SIMS
An important rule of thumb is
to always fill up the sim
position 1’s first before moving
onto positions 2-4 for any
given port/module. This will
ensure the most efficient/even
spread of sims per port.
** Keep it equal, keep it
efficient !!! **
Antenna Connection
With all of the cards fitted with
sims it is now time to connect up the antenna’s. The antennas are mag-mount and
require a metallic surface to sit on for the best performance. Please leave at least 9” of
space between them.
Connect up each antenna to each GSM card.
Module 1
Module 1
Position 1
Pos’ns 2-4
Module 2
Position 1
Module 2

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GATEWAY TO SMARTER TELECOMS
SETTING UP REMOTE ACCESS
Hypermedia™ gateways require several ports forwarding through your firewall/router
which are listed below:-
Forwarded Ports (All TCP)
80 – Cannot be port translated
22
8878
63333
For remote access via an external “Nat’d” IP address, the above ports should be
forwarded from the external IP address to the internal LAN address of the Hypermedia™
gateway in the firewall/router configuration.
ISDN QUICK START GUIDE
If required you will also find a voice setup guide in the box covering dedicated & pass-
thru ISDN setup. Please complete all steps contained in this guide before attempting the
ISDN guide.
CONTACTING TECHNICAL SUPPORT
You are now ready to contact the technical support team on 0900 111 2222 who will
finish off the configuration for you. Please have the following details to hand:-
1. Refresh date for your airtime (when your SMS allocation resets)
2. SMS cap per sim
3. Sim install positions used (ports and positions)
4. IP connection details
Packetmedia Ltd Contact address
Packetmedia Ltd
Enterprise House
Block F Unit 4
Trentham Business Quarter
Bellringer Road
Trentham Lakes South
Stoke on Trent
Staffs
ST4 8GB
DG 14/05/12