Pakedge RE-1 User manual

RE-1, RE-2, RK-1
High-Speed Gigabit AV Router
User Guide

FCC Declaration of Conformity
Pakedge Device & Software, Inc., 3847 Breakwater Avenue, Hayward, CA, declares under sole
responsibility that the RK-1, RE-1, and RE-2 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class
B digital device. These devices comply with Part 15 of FCC Rules. Operation of the devices is subject to the
following two conditions: (1) These devices may not cause harmful interference, and (2) these devices
must accept any interference that may cause undesired operation.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER. CAUTION:
DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN
THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO
QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE MUST BE INSTALLED AND USED IN
STRICT ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS AS DESCRIBED IN THE USER
DOCUMENTATION THAT COMES WITH THE PRODUCT. WARNING: POSTPONE INSTALLATION
UNTIL THERE IS NO RISK OF THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.
Safety precautions
When using this device, always follow basic safety precautions to reduce the risk of fire, electric shock, and
injury to persons, including the following:
•Comply with all warning and caution statements in the instructions.
•Retain instructions for future reference.
•Observe all warning and caution symbols that are affixed to this equipment.
•Comply with all instructions that accompany this equipment.
•Upon completion of any service or repairs to this product, ask the service technician to perform
safety checks to determine that the product is in safe operating condition.
•Installation of this product must be in accordance with national wiring codes and must conform to
local regulations.
•Avoid using this product during an electrical storm. There may be a risk of electric shock from
lightning. For added protection for this product during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug the power supply and disconnect the
CAT5e.This will prevent damage to the product due to lightning and power surges.
•Give particular attention to all safety precautions.
•Operate this product only from the type of power source indicated on the product’s marking label.
If you are not sure what type of power is supplied to your home, consult your dealer or local power
company.
•It is recommended that the customer install an AC surge protector in the AC outlet to which this
device is connected. This is to avoid damage to the equipment from lightning strikes and other
electrical surges.
•Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the unit or use forced air to remove dust.
•Keep the device free from excessive heat, humidity, vibration, and dust.
•Do not directly cover the device or block the airflow to the device with insulation or any other
objects.

Contents
Contents................................................................................................................................................................................................3
Introduction.........................................................................................................................................................................................5
Customer Service and Technical Support......................................................................................................................5
Installing ...............................................................................................................................................................................................6
Getting to know your product.....................................................................................................................................................7
Accessing the router ........................................................................................................................................................................9
Dashboard............................................................................................................................................................................... 10
Settings .............................................................................................................................................................................................. 11
Connecting to the Internet............................................................................................................................................... 11
Additional WAN Options ..................................................................................................................................................15
Port Forwarding.................................................................................................................................................................... 16
1:1 NAT..................................................................................................................................................................................... 17
Real-Time Monitoring ........................................................................................................................................................18
Isolated Guest network...................................................................................................................................................... 19
Virtual DMZ ............................................................................................................................................................................ 20
Changing the IP address of the LAN Zone ................................................................................................................ 21
VLAN settings ........................................................................................................................................................................ 23
Static Route ............................................................................................................................................................................ 26
DHCP Reservation................................................................................................................................................................27
Quality of service.................................................................................................................................................................. 28
Dual Wan.................................................................................................................................................................................31
Dynamic DNS/PakedgeDDNS......................................................................................................................................... 32
Parental controls .................................................................................................................................................................. 37
SNMP ........................................................................................................................................................................................40
File Sharing ............................................................................................................................................................................. 41
Mapping network drives ...................................................................................................................................................48
Mac OS X .......................................................................................................................................................................... 49
Windows 7........................................................................................................................................................................ 51
Media Server .......................................................................................................................................................................... 62

UPnP..........................................................................................................................................................................................63
VPN............................................................................................................................................................................................ 64
PPTP.................................................................................................................................................................................... 64
OpenVPN.......................................................................................................................................................................... 65
OpenVPN client setup........................................................................................................................................... 67
Windows .............................................................................................................................................................. 67
OS X....................................................................................................................................................................... 68
iOS.......................................................................................................................................................................... 69
Android....................................................................................................................................................................... 72
Username/Password ...........................................................................................................................................................78
Diagnostics ............................................................................................................................................................................. 79
Remote Access...................................................................................................................................................................... 82
Time zone................................................................................................................................................................................83
Configuration......................................................................................................................................................................... 84
Firmware ..................................................................................................................................................................................86
Reboot...................................................................................................................................................................................... 88
Appendix A - Limited Warranty...................................................................................................................................... 89

Introduction
The popularity and affordability of IP networking has driven audio/video and control networks to share
the same physical wiring with computer networks. However, computer data can tolerate unpredictable
latency in ways that audio-video streaming and control systems cannot. Sophisticated systems require
the same robustness as an enterprise network to ensure that IP-based controls occur instantly and
audio/video packets arrive in time.
Note: If this is your first time installing this product, please read this manual in its entirety.
Customer Service and Technical Support
Pakedge Device & Software, Inc. is committed to providing you with exceptional support on all of our
products. If you wish to speak with one of our representatives, you may contact us at:
Customer Service
Email: [e-mail]
Phone: [phone]
Technical Support
Email: [email protected]m
Phone: [phone]
Visit our website for up-to-date support information at www.pakedge.com.
Please be prepared to provide your product's model and serial number when contacting Pakedge Support.
Your model and serial numbers are printed on a label located on the electronic housing.

Installing
For installation procedures, refer to the Quick Start Guide that came with the router. You can also visit the
Dealer Portal on our website for all the current manuals and Quick Start Guides.
Note: If you install the router in a closed or multi-unit rack assembly, the operating ambient temperature
of the rack environment may be greater than room temperature. Make sure you install the equipment
somewhere within the recommended temperature range.
For rack installation, make sure that the amount of air flow required for safe operation of the equipment is
not compromised.
For free-standing installation, make sure that the router has at least 1.5 in. (3.75cm) of clearance on each
side to allow for adequate air flow and cooling.

Getting to know your product
Package contents:
•RK-1, RE-1, or RE-2 router
•Mounting brackets
•Power cable
•6ft CAT5E cable
•Quick Start Guide
The front panel of the router has several blue LEDs. See the Table 1 below for more information.
Table 1: LED Explanation (From Left to Right)
LED Status Operation
USB 1 - 2 LINK/ACT
Blue USB is connected
Flashing Blue USB is being accessed
Off No device connected
WAN 1 - 2 LINK/ACT
Blue Port is online (link established)
Flashing Blue Activity
Off No device connected
LAN 1 - 5 LINK/ACT
Blue Port is online (link established)
Flashing Blue Activity
Off No device connected

Power
Blue The router is powered on
Off The router is turned off
Note: LAN Port number 5 can be configured as a Guest network.
Below you will find a description of the interfaces on the back of the router in Table 2.
Table 2: Interface Explanation (From Left to Right)
Interface Type Speed Protocol Description
Reset Button N/A N/A N/A
Hold Reset Button for 10 seconds to factory default the settings
USB 1 - 2 USB-A Up to 5Gbps USB 3.0 USB port used for file sharing
WAN 1 -2 RJ-45 10/100/1000
Mbps
Ethernet WAN port used for the Internet connection from the ISP
LAN 1 - 5 RJ-45 10/100/1000
Mbps
Ethernet 4-port switch connections on the internal network
Console RJ-45 115200 Console Console port for maintenance use
AC Power input AC N/A N/A Power Input
Power Switch N/A N/A N/A On/Off Power Switch

Accessing the router
To access the router’s GUI:
1. Plug an Ethernet cable from the router to a PC.
2. Make sure your network card is set to obtain an IP address automatically. Then open any Internet
browser and go to the address http://192.168.1.99 or you can simply type pakedgerouter.com
Note: For best results we recommend using Mozilla Firefox as your web browser. If you are using
Internet Explorer, use version 9 or newer.
3. Enter the default username pakedge and the password pakedger. Click login.
Important: Change this default password. See the section “Username/Password.”

Dashboard
The dashboard provides frequently used quick links to help with more efficient set up.
Towards the top of the page you will find information on the serial number, uptime, and the number of
active sessions on the router as well as the CPU and memory usage.
If there is new firmware available for the router, you will see a message alerting you with an option to
download it.

Under Network you will find a summary of the network zones that are active on the router.
The DHCP Leases section shows the devices that have received an IP address form the router.
Other Connected Devices will display any device that has been discovered by the router. When a device
on the network transmits data, the router will log its IP address. Usually devices with static IPs assigned to
them will appear in this field.
Settings
Connecting to the Internet
The router supports the three main types of Internet connections:
•DHCP (Typically used by cable companies and DSL basic service)
•Static IP (Fixed public IP address mostly used by Business Class Broadband services)
•PPPoE (Used by DSL companies such as AT&T)
Determine what type of Internet connection you have from your Internet Service Provider (ISP), and then
follow one of the three instruction sets below to connect the router to the Internet.
DHCP
By default, the router will connect to the Internet using DHCP. If your ISP uses DHCP, you may need to
reset the modem to get Internet access. If you are using a modem that has a router built into it, you may
have to configure DMZ settings to allow complete functionality of the router.

Static IP
To configure the router to a static IP:
1. Hover your mouse towards the top of the page over Network. Click Network Zones.
2. Edit the WAN Zone.

3. Select Static Address for the Protocol.
4. Click Switch Protocol to switch the WAN Zone to Static.
5. Enter the IP address, subnet mask, Default Gateway and DNS Server provided by your ISP.
Select custom from the netmask drop down menu to enter a custom subnet mask. Click Apply.
The router now has the Static IP configured on it.

PPPoE
To configure the router using a PPPoE connection:
1. Log in to the router.
2. Click Network Zones.
3. Edit the WAN Zone.
6. Select PPPoE from the Protocol drop down menu, then click Switch Protocol.

7. Enter the username that the ISP assigned under the PAP/CHAP username field. Enter the
password in the PAP/CHAP password field. For the Use custom DNS servers, enter the DNS
server you would like to use. For example, you can use 8.8.8.8. Click Apply when finished. The
router is now setup for PPPoE.
Additional WAN Options
DNS Forwarding
The DNS Forwarding option will forward LAN DNS requests pointed to the router to the
specified public DNS server.
Rebind Protection
This function protects the WAN from receiving DNS information from any “Local” non-Public IP
address positioned above the router in the network. If the router is positioned behind another
router, this feature should be disabled.

Port Forwarding
Port forwarding allows services inside the network to be available from the Internet. For example, if you
have an IP camera on your network port forwarding would allow you to remotely view the camera.
To configure port forwarding:
1. Navigate to Network >Port Forwarding/1:1 NAT.
2. As an example, we will forward TCP port 80 to an IP camera on the IP address 192.168.1.50. Click
Add New Item.
3. For the Description enter IP Camera. For the Protocol select TCP. For the WAN Zone select
WAN. We will enter 80 for the External Port. Enter 80 as the Internal port. For the internal IP
address select custom and enter 192.168.1.50. Leave the enable box checked. Click Apply. The
Port forward information will be saved in this section.

1:1 NAT
1:1 NAT is similar to port forwarding in that it allows you to forward ports to any specific device on the
network. This feature is useful in situations where a block of public IP addresses is available from a service
provider and the user wants to assign a specific public IP to a specific device on the network. This will
make any traffic originating from the device pass to the Internet using the public IP specified for that
device. 1:1 NAT is only supported on the RK-1 router.
To configure 1:1 NAT:
1. Navigate to Network >Port Forwarding/1:1 NAT. As an example, we will forward the public IP
1.1.1.1 to the local IP 192.168.1.51.
2. Click Add New Item.
3. Complete the following fields:
•For Description, enter WebServer.
•For Protocol, enter TCP.
•For External IP, enter 1.1.1.1.
•For Internal Zone, select LAN.
•For Internal IP Address, enter 192.168.1.51.
•Leave the Enable box selected.
4. Click Apply, and the configuration will be applied.

Real-Time Monitoring
The Real-Time Monitoring section allows you to view statistics on the router.
The Port Status section will display which ports on the router are currently active.
The LAN/WAN Statistics will display the amount of traffic going through the LAN or WAN of the router.
.
The Live Sessions will display information on active connections. This information includes the protocol
type, amount of data transferred and the destination of the data.

Isolated Guest network
The router has an isolated guest network option. When enabled, port 5 on the router will be turned into a
guest network port. Any devices connected on that port will be placed on the Guest network. The Guest
network will only have access to the Internet. It will not have access to any internal resources.
To enable the isolated guest network:
1. From the Network menu, click Network Zones.
2. Click the toggle on/off switch under the Isolated Guest network zone.

3. You will get a message letting you know that port 5 will be turned into the Isolation Guest network
port. Click OK to enable the isolated guest network.
Virtual DMZ
The Virtual DMZ will allow you to place a device in the network outside of the firewall. This will allow for
unrestricted access to it from the Internet.
To configure the Virtual DMZ:
1. Click Virtual DMZ.
2. Select Enable. For the DMZ computer’s IP field, you can select the device from the drop down
menu. If the device is not listed you can select custom to manually enter the IP address of the
device you would like to place in the DMZ. Click Apply to finalize the configuration.
Note: When you enable the Virtual DMZ you will still be able access the routers GUI remotely via
HTTPS, and you will still be able to use the VPN feature.