Pakedge WR-1 User manual

WR-1
Wireless Router with BakPak Lite
User Guide

WR-1 Wireless Router User Guide
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Regulatory notices
FCC Declaration of Conformity
Pakedge, 11734 S. Election Road, Draper, UT 84020, declares under sole responsibility that the
WR-1 complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. These
devices comply with Part 15 of FCC Rules. Operation of the devices is subject to the following
two conditions: (1) These devices may not cause harmful interference, and (2) these devices must
accept any interference that may cause undesired operation.
Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture. The
unit must not be exposed to dripping or splashing water.
Warning: Postpone installation until there is no risk of thunderstorm or lightning activity in the
area.
Caution: Do not open the unit. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service personnel.
Caution: This device must be installed and used in strict accordance with the manufacturer’s
instructions as described in the user documentation that comes with the product.
Safety precautions
When using this device, always follow basic safety precautions to reduce the risk of fire, electric
shock, and injury to persons, including the following:
•Comply with all warning and caution statements in the instructions.
•Retain instructions for future reference.
•Observe all warning and caution symbols that are affixed to this equipment.
•Comply with all instructions that accompany this equipment.
•Upon completion of any service or repairs to this product, ask the service technician to
perform safety checks to determine that the product is in safe operating condition.
•Installation of this product must be in accordance with national wiring codes and must
conform to local regulations.
•Avoid using this product during an electrical storm. There may be a risk of electric shock
from lightning. For added protection for this product during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug the power supply and
disconnect the CAT5e.This will prevent damage to the product due to lightning and power
surges.
•Give particular attention to all safety precautions.
•Operate this product only from the type of power source indicated on the product’s
marking label. If you are not sure what type of power is supplied to your home, consult
your dealer or local power company.
•It is recommended that the customer install an AC surge protector in the AC outlet to
which this device is connected. This is to avoid damage to the equipment from lightning
strikes and other electrical surges.
•Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not
spray cleaners directly on the unit or use forced air to remove dust.
•Keep the device free from excessive heat, humidity, vibration, and dust.
•Do not directly cover the device or block the airflow to the device with insulation or any
other objects.

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Contents
Regulatory notices ..................................................................................................................................................................... 2
Contents .......................................................................................................................................................................................... 3
Introduction ................................................................................................................................................................................... 5
Customer Service and Technical Support................................................................................................... 5
Installing........................................................................................................................................................................................... 6
Getting to know your product ............................................................................................................................................. 7
Package contents................................................................................................................................................................ 7
Front .......................................................................................................................................................................................... 7
Back............................................................................................................................................................................................8
Specifications ........................................................................................................................................................................8
Accessing the wireless router ..............................................................................................................................................9
Dashboard .................................................................................................................................................................................... 10
Quick setup ...................................................................................................................................................................................12
WAN zone..............................................................................................................................................................................12
Static IP ........................................................................................................................................................................13
DHCP .............................................................................................................................................................................13
PPPoE............................................................................................................................................................................13
Additional WAN options .....................................................................................................................................14
Remote access ....................................................................................................................................................................14
LAN zone................................................................................................................................................................................14
Wireless...................................................................................................................................................................................15
BakPak Lite....................................................................................................................................................................................15
BakPak Lite............................................................................................................................................................................16
Granting technicians access to BakPak Lite sites .............................................................................................17
Status menu..................................................................................................................................................................................18
Analysis ...................................................................................................................................................................................18
System report ......................................................................................................................................................................19
Network menu .............................................................................................................................................................................19
Quality of service ...............................................................................................................................................................19
Network zones.....................................................................................................................................................................21
Changing WAN settings......................................................................................................................................21
NAT ..........................................................................................................................................................................................25
Port forwarding.......................................................................................................................................................25
DHCP reservation............................................................................................................................................................. 26
Static routes........................................................................................................................................................................ 26
Wireless..................................................................................................................................................................................27
Radio.............................................................................................................................................................................27
Security profiles ......................................................................................................................................................28
Configuration .......................................................................................................................................................... 29
Guest network settings......................................................................................................................................30

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Detected APs ............................................................................................................................................................31
Advanced ...................................................................................................................................................................32
Services menu.............................................................................................................................................................................33
SNMP .......................................................................................................................................................................................33
Dynamic DNS ..................................................................................................................................................................... 34
File Sharing.......................................................................................................................................................................... 36
Setting up local file sharing.............................................................................................................................. 36
Setting up remote file sharing.........................................................................................................................37
Mapping network drives.................................................................................................................................... 38
UPnP .........................................................................................................................................................................................51
VPN ...............................................................................................................................................................................52
System menu.............................................................................................................................................................................. 62
Settings ................................................................................................................................................................................. 62
Username/Password ........................................................................................................................................... 62
Time zone.................................................................................................................................................................. 63
Maintenance........................................................................................................................................................................ 64
Backup........................................................................................................................................................................ 64
Restore ....................................................................................................................................................................... 65
Reset to default...................................................................................................................................................... 66
Reboot system ....................................................................................................................................................... 66
Firmware.................................................................................................................................................................... 66
LEDs........................................................................................................................................................................................ 68
Diagnostic tools ................................................................................................................................................................ 68
Ping .............................................................................................................................................................................. 68
Traceroute ................................................................................................................................................................ 69
NSlookup ................................................................................................................................................................... 70
Speed test...................................................................................................................................................................71
Remote access ...................................................................................................................................................................72
User guide.............................................................................................................................................................................73
Appendix A - Limited Warranty....................................................................................................................................... 74

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Introduction
The popularity and affordability of IP networking has driven audio/video and control networks to
share the same physical wiring with computer networks. However, computer data can tolerate
unpredictable latency in ways that audio-video streaming and control systems cannot.
Sophisticated systems require the same robustness as an enterprise network to ensure that IP-
based controls occur instantly and audio/video packets arrive in time.
Note: If this is your first time installing this product, please read this manual in its entirety.
Customer Service and Technical Support
Pakedge is committed to providing you with exceptional support on all of our products. If you
wish to speak with one of our representatives, you may contact us at:
Customer Service
Email: [e-mail]
Phone: [phone]
Technical Support
Email: [e-mail]
Phone: [phone]
Visit our website for up-to-date support information at www.pakedge.com.
Please be prepared to provide your product's model and serial number when contacting Pakedge
Support. Your model and serial numbers are printed on a label located on the electronic housing.

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Installing
For installation procedures, refer to the Quick Start Guide that came with the wireless router.
You can also visit the Dealer Portal on our website for all the current user manuals and quick
start guides.
Note: If you install the wireless router in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room temperature. Make
sure you install the equipment somewhere within the recommended temperature range.
Ensure that the unit is physically mounted away from obstructions that could interfere with the
wireless signal, such as metal racks or other wireless transmitting electronic devices.
For free-standing installation, make sure that the wireless router has at least 1.5 in. (3.75 cm)
of clearance on each side to allow for adequate air flow and cooling.

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Getting to know your product
Package contents
•WR-1 Wireless Router with BakPak Lite
•Power cord
•Ethernet cable
•Quick Start Guide
Front
The front panel of the wireless router has several blue LEDs. See the Table 1 below for more
information.
Table 1: LED explanation
LED
Status
Operation
Power
Blue
The wireless router is powered
on
Off
The wireless router is turned off
WAN 1 LINK/ACT
Blue
Port is online (link established)
Flashing Blue
Activity
Off
No device connected
LAN 1 - 4 LINK/ACT
Blue
Port is online (link established)
Flashing Blue
Activity
Off
No device connected
2.4 [GHz] LINK/ACT
Flashing blue
Activity
Off
No wireless connection
established
5 [GHz] LINK/ACT
Flashing blue
Activity
Off
No wireless connection
established

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Back
All connections are made at the back of the router. See Table 2 for more information.
Table 2: Interface explanation
Interface
Type
Speed
Protocol
Description
Reset Button N/A N/A N/A
Hold Reset button for 10 seconds to return settings
to factory defaults.
USB USB-A
Link speed up to
480 Mbps
USB 2.0 USB port used for file sharing
LAN 1-4
RJ-45
10/100/1000 Mbps
Ethernet
4-port switch connections on the internal network
WAN RJ-45 10/100/1000 Mbps Ethernet
WAN port used for the Internet connection from
the ISP
AC power input
AC
N/A
N/A
Power input
Specifications
To view device specifications, see pkdge.co/wr1-ds.

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Accessing the wireless router
To access the wireless router’s GUI:
1. Plug an Ethernet cable from the wireless router to a computer.
2. Make sure your network card is set to obtain an IP address automatically. Then open any
Internet browser and go to the default IP address.Note: For best results, we recommend
using Mozilla Firefox as your web browser. If you are using Internet Explorer, use version 9
or newer.
3. Enter the default username admin and the password admin, then click the arrow.
Note: The first time you log in, you will be directed to the Quick setup page and will be
required to update your password before proceeding to the dashboard.

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Dashboard
The dashboard provides a Quick setup link to help with a more efficient setup.
Towards the top of the page you will find information on the serial number and uptime on the
wireless router as well as the CPU and memory usage.
If there is new firmware available for the wireless router, you will see a message notifying you of
an option to download it.

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The Connected Clients section shows the devices that have received an IP address from the
wireless router. Usually devices with static IPs assigned to them will appear in this field.
Wireless LAN information summarizes the wireless configuration for the selected radio.
Current SSID configurations lists the SSID(s) of the wireless networks.
Wireless Connections displays any wireless device that has been discovered by the wireless
router on the selected network. When a device on the network transmits data, the wireless router
will log its IP address.

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Quick setup
The Quick setup link redirects to a page that walks through the key steps for setting up the
wireless router in a router mode or bridge mode.
When selecting wireless router mode, the following information is required to be filled in before
settings may be applied: WAN Zone, LAN Zone, and Wireless.
WAN zone
To connect to the Internet, the WAN zone must be properly configured. The wireless router
supports the three main types of Internet connections:
•Static IP (Fixed public IP address mostly used by business-class broadband services)
•DHCP (Typically used by cable companies and DSL basic service)
•PPPoE (Used by DSL companies such as AT&T)
Determine what type of Internet connection you have from your Internet service provider (ISP),
and then follow one of the three instruction sets below to connect the wireless router to the
Internet.

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Static IP
To configure the wireless router to a static IP:
1. Select Static address for the Protocol.
2. Enter the IPv4 address, IPv4 subnet mask, IPv4 gateway, and DNS server provided by
your ISP. Select Custom from the Subnet mask drop-down menu to enter a custom
subnet mask. Click
Apply. The wireless router now has the Static IP configured.
DHCP
By default, the wireless router will connect to the Internet using DHCP. If your ISP uses DHCP,
you may need to reset the modem to get Internet access. If you are using a modem that has a
wireless router built into it, you may have to configure DMZ settings to allow complete
functionality of the wireless router.
PPPoE
To configure the wireless router using a PPPoE connection:
1. Select PPPoE from the Protocol drop-down menu.

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2. Enter the username that the ISP assigned under the PAP/CHAP username field. Enter the
password in the PAP/CHAP password field. For Use custom DNS servers, enter the DNS
server you would like to use. For example, you can use 8.8.8.8. The wireless router is now
set up for PPPoE.
Additional WAN options
DNS forwardings
The DNS forwardingsoption will forward LAN DNS requests pointed to the wireless router to the
specified public DNS server.
Rebind protection
This protects the WAN from receiving DNS information from any “Local” non-public IP address
positioned above the wireless router in the network. If the wireless router is positioned behind
another wireless router, this feature should be disabled.
Remote access
This setting only enables remote access. To configure remote access, see “Remote access” on
page 72. To enable, click Enable secure web access.
LAN zone
The default IP address of the wireless router is 192.168.1.1.
To change the IP address of the wireless router or change the entire network address:
1. Enter the new IP address you want to use in the IP Address field. In the following
example, we change the IP address of the wireless router to 192.168.10.99.

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2. Below the Enable DHCP Server check box, the Start field indicates the first IP address
that will be handed out by the wireless router. The End field indicates the last IP address
that will be handed out.
3. The Lease time field allows you to view/modify DHCP IP address lease time. The following
format must be used: a D represents days, an H represents hours and an M represents
minutes. For example, if you wanted to change the lease time to be 3 days 2 hours and 30
minutes, you would set the lease time to 3D2H30M.
Wireless
The Wireless menu walks you through the primary SSID configuration for the 2.4 GHz and 5.0
GHz radios.
•Enable: The SSID may be turned on or turned off using this toggle.
•Wireless Name (SSID): The SSID is the name associated with the WiFi network. An SSID
cannot exceed 32 characters.
•Encryption and Password: This information will be associated with creating a security
profile that may be applied to additional SSIDs.
After your wireless router has been configured, click Apply for your changes to take effect. Note:
When selecting Bridge mode, the LAN zone and Wireless information must be completed before
settings can be applied.
BakPak Lite
BakPak Lite is designed to provide remote cloud monitoring and configuration to the WR-1
Wireless Router. Using BakPak, you can remotely monitor and configure your customer’s WR-1
without having to roll a truck. In just a few clicks, register your WR-1 with your new or existing
BakPak account and configure secure remote access to your WR-1 using the built-in BakPak
DDNS and VPN to start managing your customer’s network remotely and securely, using your
mobile device or the web interface..

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BakPak Lite
The WR-1 dashboard provides a BakPak Lite link to help with more efficient BakPak Lite account
registration, setup, and access. There are two ways you can register the WR-1 Wireless Router
with BakPak Lite:
•When using automatic registration and the BakPak icon is clicked, the user will be
automatically redirected to mybakpak.com and will need to log in with their BakPak Lite
credentials or create an admin account. Once logged in, the serial number and MAC
address will be automatically populated on their BakPak.
•To complete the manual registration process, you must enter the device’s serial number
and MAC address. This serial number may be located on the Dashboard and the MAC
address on the Network-Network Zones-LAN Zone page.
When you have a BakPak account with sites added to it, the BakPak Lite dashboard lets you:
•Create new BakPak sites and monitor all of your existing sites using a list view or map
view, which has color-coded status flags for each site.
•Create new users (“technicians”), view the technician roster, and set up groups and
permissions for collections of devices and technicians.
•Run reports on technician access history for the registered sites.
After the router has been registered, you can access the router from anywhere in the world by
using the BakPak app or the web interface.
To log in and view a WR-1 site using the web interface:
1. From the WR-1 dashboard in a web browser, click the BakPak Lite link. The BakPak Lite
dashboard opens in a new window.
2. Under Sites, click View/Create. A list of WR-1 sites opens.
3. Click the network you want to access, then click the WR-1 that you want to manage. The
WR-1 site management window expands.
Using BakPak Lite, you can view or do the following for each WR-1 site:
•Device information—Identifies all information about the WR-1 Wireless Router, including
the serial number, firmware version, and ability to run a live speed test and reboot the
wireless router remotely.
•Zone settings—Displays WAN information and allows for the LAN IP address, DHCP
server, and lease time information to be edited.
•SSID configuration—Configure/edit wireless information for the primary SSID and guest
network, and set up security profiles.
•Firmware—Applies firmware updates to the WR-1 router.
•Events—Displays network analytics, including a log of user events and Internet speed
test results, for network troubleshooting.

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•Default alerts—To enable real-time text, email, and app alerts, click the ALERTS toggle in
the upper-right of the BakPak Lite main screen. Any technician with access to the WR-1
will receive the alerts.
Granting technicians access to BakPak Lite sites
To grant a technician access to this BakPak Lite site, you must create a group with permissions to
access this WR-1, then assign the technician to that group.
To grant a technician access to this BakPak Lite site:
1. In the BakPak Lite dashboard, click Users, then Groups and Permissions.
2. If you haven’t already, create a group with access to the WR-1.
a. Click the + icon to create a group.
b. Click the WR-1’s name in the MANAGEMENT AGENTS AVAILABLE list to move it to
the MANAGEMENT AGENTS SELECTED list.
c. Enter a group name, then click Create. The WR-1 is added to the group.
3. Click the Edit Group icon, then click the technician’s name in the TECHNICIANS
AVAILABLE list to move it to the TECHNICIANS SELECTED list.
4. Click Save. Now, the technician can receive alerts in the form of text/email/push
notifications.

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Status menu
Analysis
The Analysis section allows you to view statistics on the wireless router.
The Port status section displays which ports on the wireless router are currently active.
The LAN/WAN Statistics section displays the amount of traffic going through the LAN or WAN
of the wireless router.
The Live Sessions section displays information on active connections. This information
includes the protocol type, amount of data transferred, and the destination of the data.

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System report
The System report page lets you maintain a log of system events. To enable, click the Enable
remote system log toggle, enter the log and log server details, then click Apply. To download a
system log, go to this same page and click Download.
Network menu
Quality of service
Quality of service (QoS) allows you to prioritize data on the network. For example, there are
certain applications which require the least amount of latency possible. You can prioritize this
type of traffic so that it is sent ahead of other data that can function properly with some latency,
such as ordinary web traffic.
To configure QoS:
1. From the Dashboard, click Network, then click Quality of service.
2. Click the Enable toggle to enable QoS.
You can restrict download and upload speeds on this page. For example, in the image
above we have set 25 Mbps as the limit for download and 10 Mbps as the limit for upload
speeds. This setting will apply to all devices on the network.
A default rule is already defined to allow priority of Voice Over IP (VOIP) data.

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3. If you want to create a new QoS policy to prioritize certain data, click Add new and set
the following fields:
The Priority column allows you to select the priority of the data.
The Source host column allows you to define which source IP address the policy will apply
to. If you select All, the policy will apply to all devices on the network. If your device is
listed in the drop-down menu, you can select it. Otherwise, select custom and manually
enter the IP address.
The Destination host column allows you to define which IP destination address the policy
will apply to. If you select All, the policy will apply to any IP address on the Internet.
The Protocol column allows you to select whether the data that you are prioritizing is TCP
or UDP. If you are unsure, you can simply select All,which will use both.
The Ports column allows you to select which ports the data you are prioritizing uses. Click
the drop-down menu and select Custom. You can then enter the port number that your
application uses.
4. For example, we will prioritize the data of a computer on the network. For the Priority
select High. Enter 192.168.1.34 as the IP address of the computer for the source host. For
the Destination host, select All; this will ensure that the policy will apply no matter what
destination on the Internet the computer goes to. For Protocol select All. This means the
policy will apply to TCP and UDP data. Ports is also set to All.
5. Click Apply to finalize the settings. By default, a rule is defined to allow priority of Voice
Over IP (VOIP) data.