Palm Treo 700VVX User manual

User Guide

Intellectual property notices
© 2007-2008 Palm, Inc. All rights reserved. Trademark, copyright,
patent, and other intellectual property notices are set forth on page ii
within Quick Reference, which can be found in your smartphone
package.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm Take Back and Recycling Program
This symbol indicates that Palm products
should be recycled and not be disposed of in
unsorted municipal waste. Palm products
should be sent to a facility that properly
recycles electrical and electronic equipment.
For information on environmental programs
visit: palm com/environment
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices,
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle or in the US call 877-869-7256 for
additional details and information about how you can help reduce
electronic waste.
v 2.0

CONTENTS iii
Contents
Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Your new Palm®Treo™700wx smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Palm Treo 700wx smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Chapter 3: Moving around on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Making calls from the Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

CONTENTS
iv
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 6: Your email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 131
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sending and receiving text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . 135
Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 145
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Connecting to devices with Bluetooth®wireless technology . . . . . . . . . . . . . . . . . . 154
Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

CONTENTS v
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Synchronizing your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . 199
Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . .225
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

CONTENTS
vi
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Submitting usage information to Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Synchronization: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Synchronization: Desktop sync software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Synchronization: Exchange ActiveSync (wireless synchronization) . . . . . . . . . . . . . 288
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

7
CHAPTER
1
Welcome
Congratulations on the purchase of your Palm®Treo™700wx smartphone.
Benefits
•Make and receive phone calls
•Manage your contacts, calendar,
and task list
•Receive and send corporate and
personal email messages
•Browse the web
•Use a Bluetooth®headset
(sold separately) for hands-free
operation

In this chapter
Your new Palm® Treo™ 700wx smartphone . . . . . . . . . . . . . . . . . . 9
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WELCOME
YOUR NEW PALM®TREO™700WX SMARTPHONE 9
1
CHAPTER
Your new Palm®Treo™
700wx smartphone
In one compact and indispensable device,
you now have all of the following:
•An advanced wireless smartphone
•A Windows Mobile®organizer with
portable expansion capability
(MultiMediaCard/SD/SDIO expansion
cards)
•High-speed data with NationalAccess
(1xRTT) and BroadbandAccess (EVDO)
support
•A 1.3 megapixel digital camera
•Mobile email
•Text and multimedia messaging
•Windows Media®Player Mobile
•Microsoft®Office Mobile suite
This guide helps you quickly set up and
learn to use your smartphone.
NOTE Phone and text messaging services
require a service contract with Verizon
Wireless. Web, email, and messaging
services require a service contract and
high-speed data service from Verizon
Wireless. Data speeds vary based on
network availability.
What’s in the box?
All of the following items should be in the
smartphone box:
Hardware
•Treo 700wx smartphone
•Rechargeable battery
•AC charger
•USB sync cable
•Stereo headset
•Screen protector
TIP LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
TIP Visit palm.com to purchase a replacement
screen protector if the original one becomes
scratched or worn.

WELCOME
WHAT’S IN THE BOX?
10
1
CHAPTER
Documentation and software
•Read This First setup poster
•Quick Reference (The original guide that
came with your smartphone. A new
Quick Reference, which reflects the
changes provided when you upgraded
your smartphone to Windows Mobile 6
Professional, is available for download
from palm.com/verizon700wxupdate.)
•Windows Mobile Getting Started CD,
which includes the following:
•Link to Microsoft Office Outlook®
software download
•Desktop synchronization software
(ActiveSync®desktop software for
Windows XP, Windows Mobile Device
Center for Windows Vista)
NOTE When you upgrade your
smartphone to Windows Mobile 6
Professional, you need version 4.5 of
ActiveSync desktop software for a
Windows XP computer. This version is not
included on the Windows Mobile Getting
Started CD. Instead, go to
palm.com/us/support/treo/treo700wxverizon/
and follow the link to install ActiveSync 4.5.
•Windows Media®Player 10
•Additional software for your
smartphone
•User Guide (The original guide that
came with your smartphone. The
User Guide you are reading has been
updated to reflect the changes
provided when you upgraded your
smartphone to Windows Mobile 6
Professional.)
•Palm warranty
•End User License Agreement
NOTE To install Windows Media Player
and other software from the Getting
Started CD, insert the CD into your
computer’s CD drive, select Add new
programs to my desktop PC, and follow
the onscreen prompts.