Panasonic KX-TM100B User manual

Panasonic
Digital Answering System
Model No. KX-TM100B
Operating Instructions
DIGITAL
PLEASE READ BEFORE USE AND SAVE.

Before Initial Use
Please read IMPORTANT SAFETY
INSTRUCTIONS on pages 29-30 before
use.
Read and understand all instructions.
Thank you for purchasing your new Panasonic digital answering
system.
I-1
■ Attach your purchase receipt here. I
For your future reference
Serial No. _ Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Accessories (Included) For extra orders, call 1-800*332*5368.
□ AC Adaptor (p. 6)
□ Telephone Line Cord (p. 6)
Order No. PQLV1Z
one
one
2

Contents
Location of Controls. 4
Display. 5
Settings. 6
Connections. 6
Greeting Message. 7
Programming Summary of Preparation. 9
Day and Time Adjustment. 10
Selecting the Number of Rings. 12
Automatic Answering Operation. 13
Setting the Unit to Answer Calls. 13
Listening to Messages. 14
Erasing Messages. 16
Recording Your Telephone Conversation. 17
Remote Operation from a Touch Tone Phone. 18
Setting the Remote Code. 19
Voice Menu.20
Direct Remote Operation.22
Before Requesting Help. 2 5
FCC and Other Information.27
Important Safety Instructions. 2 9
3

Location of Controls
ANSWER Indicator {p. 13,14, 16)
4

Display
The clock needs adjusting 12 messages have been recorded,
(p-10. 11).
Your message was not recorded Memory is full. Erase some or all of
correctly. Record it again the messages (p. 16).
(P-7,17).
The speaker volume level is set to A greeting message is being played
“5”. You can select from 9 levels (p. 8). The display shows the
(0-8) (p. 13, 14). elapsed time.
5

Settings
Connections
•USE ONLY WITH Panasonic AC ADAPTOR PQLV1
(Order No. PQLV1Z).
•The AC adaptor must remain connected at all times. (It is normal for the
adaptor to feel warm during use.)
6

Greeting Message
You can record a personal greeting message up to 2 minutes. If a
message is not recorded, one of two pre-recorded greetings will be played
when a call is received (p. 8).
[ah messages (greeting, incoming, etc.) are stored in digital memory
(p. 8). The total recording time is about 15 minutes,
j We recommend you record a brief greeting message (see sample
below) in order to leave more time for recording new messages.
To record a greeting message
Press (GREETING REC) to start the recording mode.
• “Press RECORD again to record greeting." is heard.
2 Within 5 seconds, press
(GREETING REC) again to
record your greeting.
•A long beep sounds.
3 After the long beep, talk clearly,
about 8 inches (20 cm) away
from the MIC (microphone).
•The display shows the
elapsed recording time.
• If you record for over
2 minutes, the unit will stop
recording automatically.
^ Press (STOP) .
•A long beep sounds.
•To change the message,
repeat from step 1.
Greeting message sample
“Hello, this is (your name and/or number). Sorry I cannot take your
call. Please leave a message after the beep. Thank you.”

t Settings
To check the greeting message
Press [GREETING CHECK) .
•The greeting is played back and the display shows the elapsed time.
To erase the recorded greeting message
Press [GREETING CHECK! + press [erase] while the message is being
played.
•The unit will answer calls with a pre-recorded greeting.
Pre-recorded greeting message
If you do not record a greeting message (p. 7), one of two messages will
be played when a call is received, depending on the remaining recording
time.
To check the pre-recorded greeting, press [GREETING CHECK 1 .
• A pre-recorded greeting is played as follows:
“Hello, we are not available now. Please leave your name and phone number
after the beep. We will return your call.”
When “BBH" is displayed;
“Hello, we are not available now. Please call again. Thank you for your call ”
Flash Memory Message Backup
Messages are stored indefinitely on a “flash memory” 1C chip and will
not be affected by power failures. All of the messages are saved until
you erase them.
8

Programming Summary of Preparation
You can program the following functions. See the page numbers below for
details.
Press (function) to enter the programming mode.
The display shows the number of
recorded messages.
To set day, see page 10.
To set hour of day, see page 10.
To set minutes, see page 10.
To select the number of rings,
see page 12.
To set the remote code,
see page 19.
Press (SKIP/FF) or [REPEAT/REW] for the desired settings.
When finished, press (FUNCTION) .
•You can exit the programming mode any time by pressing (STOP) or
waiting for 60 seconds.

+ Settings
Day and Time Adjustment
| Voice Day/Time Stamp: During playback, a synthesized voice will
announce the day and time when each message was recorded.
1
2
3
4
5
6
7
Press I FUNCTION I to set day.
©“Sunday” is announced. If previously adjusted, the day will be heard.
Press ISKIP/FF) or Irepeat/rew) until you hear the current day.
©The display shows
1: Sunday 2: Monday 3: Tuesday 4: Wednesday
5: Thursday 6: Friday 7: Saturday
Press (FUNCTION 1 to set hour of day.
©“12AM” is announced. If previously adjusted, the hour of day will be
heard.
Press (SKIP/FF) or [REPEAT/REWl until you see the current hour
displayed.
©The unit will announce any change between AM and PM.
oPressing and holding (SKIP/FF) or (REPEAT/REW) will change the
hour display quickly.
Press iFUNCtiON) to set minutes.
o“0” is announced. If previously adjusted, the minute will be heard.
Press [ S KIP/FF) or (REPEAT/REW) until you see the current minutes
displayed.
• Pressing and holding (SfOP/FF] or [REPEAT/REW) will change the
minute display quickly.
Press (FUNCTION I .
•The unit will announce the day/time.
•To exit the programming mode, press (STOP) or wait for 60 seconds.
10

_ >
To check the day/time
Press (ANSWER ON) to turn on the answering system.
®The unit will announce “Answer set” and the day/time.
©When finished, press (ANSWER ON) again to turn off the answering
system.
I If a power failure occurs or the AC adaptor is disconnected for more
• than 10 minutes, the adjusted day/time will be erased.
11

| Settings
Selecting the Number of Rings
You can select the number of times the unit rings before the answering
system answers a call, from “2" to “7" or “AUTO (for Toll saver*)”. Your unit
comes from the factory set to “AUTO”.
-j Press [FUNCTION] 4 times.
•The current setting is displayed.
2 Press [SKIP/FF] or i REPEAT/REW) until the desired setting is displayed.
2-7: The unit will answer after the selected number of rings.
A: Selects “AUTO".
2 Press (FUNCTION) .
•A long beep sounds and the setting is saved.
•To exit the programming mode, press (STOP) or wait for 60 seconds.
*Toll saver (When set to “AUTO”)
When you call the unit from a touch tone telephone:
If the unit answers on the 2nd ring, there is at least one new message.
If the unit answers on the 4th ring, there are no new messages.
Hang up when you hear the 3rd ring. This will save you the toll
charge for the call.
12

Automatic Answering Operation
When the unit answers a call, a greeting message is played and the
caller’s message is recorded.
•The total recording time (including the greeting message and 2-way
recording) is about 15 minutes. If messages are recorded in noisy
rooms, the time may be shortened by up to 3 minutes.
•A maximum of 64 messages (including the greeting message and
2-way recording) can be recorded.
•The maximum recording time per caller is 3 minutes. If a caller
records for over 3 minutes, the unit will announce “Thank you for your
call.”, then terminate.
Setting the Unit to Answer Calls
Press [ANSWER ON) to turn on the answering system.
•The indicator lights, and “Answer set” and the current day/time are heard.
•The unit will announce the remaining recording time if it is less than
• If you hear “Memory full". ** EBP ” 0
is displayed and the indicator ANSWER Indicator
flashes rapidly, erase some or
all of the messages (p. 16).
• If you do not want the unit to answer
calls, press (ANSWER ON) again
to turn off the answering system.
The indicator light goes out and
“Answer off” is heard.
•You can also turn on the answering
system remotely using any other
phone (p. 23).
Monitoring incoming calls
[ANSWER ONI
While a call is being recorded, you can monitor it through the speaker.
To answer the call, lift the handset of the telephone connected to the same
line. The unit stops recording.
• You can adjust the monitor volume by pressing VOLUME Q or 0.
• If the answering system does not stop recording when you lift the
handset, press [STOP] .
13

Listening to Messages
You can see the total number of recorded messages on the display. If the
ANSWER indicator flashes, new messages have been recorded.
Listening to only new messages
Press [NEW MESSAGE) briefly.
•The unit announces the number of new messages and plays them back.
• If there are no new messages, “No new messages" is heard.
Listening to all recorded messages
Press and hold (NEW MESSAGE) until a short beep sounds.
•If there are no messages, “No messages” is heard.
To adjust the speaker volume (9 levels):
While using the answering system, press VOLUME ® or 0 -
•The display shows the volume level.
•At the end of the last message, “End of final message” is heard. The
unit will announce the remaining recording time if it is less than
5 minutes.
•All recorded messages are saved until you erase them.
14

During playback
To repeat/
rewind
message
To repeat from the beginning of the message
Press (REPEAT/REW) briefly.
(If you press within 5 seconds of playback, the previous
message will be played.)
To rewind part of the message
Press and hold (REPEAT/REW] until you reach the
desired place.
•At the beginning of the message, 3 beeps will sound.
To skip/cue
message
To skip to the next message
Press (SKIP/FF) briefly.
To cue to part of the message
Press and hold [SKIP/FF) until you reach the desired
place.
•The message will be heard at twice the normal speed.
•At the end of the message, 3 beeps will sound.
To stop
operation
Press (STOP].
•To resume playback, press (NEW MESSAGE).
• If you do not press any button for 60 seconds or if you
press (STOP) aqain, the unit will return to the stand-by
mode.
15

Erasing Messages
The unit will announce the remaining recording time after playback, if it is
less than 5 minutes. New messages cannot be recorded when:
—“Memory full" is heard.
—“ Egg ” i s displayed.
—the ANSWER indicator flashes rapidly.
Erase some or all of the messages. We recommend you erase
unnecessary messages after each playback.
Erasing a specific message
Press (ERASE) while the message you want to erase is being played.
•The unit erases the message.
•A short beep will sound and the unit will continue to play the next
message.
Erasing all messages
All recorded messages, except the greeting message, can be erased at
one time.
-j Press [ ERASE I .
• “Press ERASE again to erase all messages.” is heard.
^ Within 5 seconds, press (ERASE! again.
•A long beep sounds and “No messages” is heard.
•The display shows “0”.
16

Recording Your Telephone Conversation
You can record your telephone conversation in memory. The maximum
recording time is unlimited.
-| During a conversation, press (2WAY REC) .
•A short beep sounds.
^ Continue your conversation.
•The elapsed recording time is displayed.
3 When you finish recording the conversation, press [STOP] or
I2WAY REC) .
•A long beep sounds.
•The recorded conversation is stored as a new message. To listen,
press (NEW MESSAGE! briefly (p. 14).
Many states have imposed regulations on the manner in which 2-way
telephone conversations may be recorded, so you should inform the
other party that the conversation is being recorded. Consult your local
telephone company for further information.
17

Remote Operation from a Touch Tone Phone
You can operate the answering system from any touch tone phone. A
synthesized voice menu wilt guide you on how to operate the unit (p. 20).
Summary of remote operation
•For your convenience, you can use the dial card on pages 23, 24.
18

Setting the Remote Code
The remote code prevents unauthorized people from accessing your unit
and listening to your messages. Choose any 2-digit number (00-99). The
factory preset remote code number is “11”. If you do not program your own
remote code number, you can use “11”.
-j Press (FUNCTION) 5 times.
•The current remote code is displayed.
^ Press (SKIP/FF) or [REPEAT/REW] until the desired code is displayed.
• Press [erase] to clear the code.
2 Press (FUNCTION) .
•A long beep sounds and the code is saved.
•To exit the programming mode, press (STOP) or wait for 60 seconds.
19

I Remote Operation from a Touch Tone Phone
Voice Menu
The shaded boxes are voice prompts.
20