Panasonic KX-TGB810 User manual

Operating Instructions
Compact Cordless Telephone
Model No. KX-TGB810
KX-TGB812
Model shown is KX-TGB810.
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them
for future reference.
®
Consulte “Guía Rápida Española”, página 37.
For assistance, visit our Web site: http://shop.panasonic.com/support
for customers in the U.S.A.
Please register your product: http://shop.panasonic.com/support

Table of Contents
2
Introduction
Model composition......................... 3
Accessory information ................... 3
Graphical symbols for use on
equipment and their descriptions... 5
Important Information
For your safety............................... 6
Important safety instructions.......... 8
For best performance .................... 8
Other information........................... 9
 ................................ 10
Getting Started
Setting up ...................................... 11
Note when setting up..................... 12
Navigating the menus.................... 13
Date and time ................................ 13
Other settings ................................ 13
Controls ......................................... 14
Display icons ................................. 15
Menu map...................................... 16
Making/Answering Calls
Making calls................................... 17
Answering calls.............................. 17
Useful features during a call.......... 17
Intercom, transferring calls and
conference calls ............................ 18
Redial ............................................ 19
Handset locator ............................. 19
Phonebook
Phonebook .................................... 20
Speed dial...................................... 21
Caller ID service
Using Caller ID service.................. 23
Programming
Call block....................................... 26
Flash time...................................... 27
Dial mode ...................................... 27
Auto clock...................................... 27
Clock and alarm............................. 27
Personal settings........................... 28
Useful Information
Voicemail ....................................... 31
Wall mounting................................ 31
Troubleshooting............................. 31
FCC and other information ............ 34
Guía Rápida Española
Guía Rápida Española .................. 37
Appendix
Customer services......................... 42
Limited Warranty
(ONLY FOR U.S.A.)....................... 43
Index
Index.............................................. 45

3
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Model composition
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TGB810
series
KX-TGB810 KX-TGB810 KX-TGBA81 1
KX-TGB812 KX-TGB810 KX-TGBA81 2
Accessory information
Supplied accessories
No. Accessory item/Part number
Quantity
KX-TGB810 KX-TGB812
AC adaptor/PNWYBB810S00 1 2
Telephone line cord/PNJA1186Z 1 1
Rechargeable batteries*1 24
Handset cover*2/PNWYAB810S01 1 2
Charger/PNWYAB810S02 - 1
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
Introduction
1
2
3
4
2 3 4
5
51

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4
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 42).
Accessory item 
Rechargeable
batteries
PNWYAB810S06
 To order, please visit http://shop.panasonic.com/support
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Other information
 
 The illustrations in these instructions may vary slightly from the actual
product.

5
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Graphical symbols for use on equipment and
their descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class II equipment
(equipment in which
protection against
electric shock relies on
Double Insulation or
Reinforced Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Caution: risk caused by
visible radiation
“ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
Introduction

6For assistance, please visit http://shop.panasonic.com/support
Important Information
 Never touch the plug with wet
hands. Danger of electric shock
exists.
Installation
 
electrical shock, do not expose
the product to rain or any type of
moisture.
 Do not place or use this product
near automatically controlled
devices such as automatic doors

emitted from this product may
cause such devices to malfunction
resulting in an accident.
 Do not allow the AC adaptor
or telephone line cord to be
excessively pulled, bent or placed

Operating safeguards
 Unplug the product from power
outlets before cleaning. Do not
use liquid or aerosol cleaners.
 Do not disassemble the product.
 Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to
become wet at all. This may cause

plug becomes wet, immediately

and do not use.
 Do not place the corded or
cordless handset on the base unit
when battery cover is removed.
Medical
 Consult the manufacturer of any
For your safety

of life/property, read this section
carefully before using the product to
ensure proper and safe operation of
your product.
WARNING
Power connection
 Use only the power source marked
on the product.
 Do not overload power outlets and
extension cords. This can result in

 Completely insert the AC adaptor/
power plug into the power outlet.
Failure to do so may cause electric
shock and/or excessive heat

 Regularly remove any dust, etc.
from the AC adaptor/power plug
by pulling it from the power outlet,
then wiping with a dry cloth.
Accumulated dust may cause an
insulation defect from moisture,

 Unplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These conditions


emitting and contact us at
http://shop.panasonic.com/support
 Unplug from power outlets and
never touch the inside of the
product if its casing has been
broken open.

7
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Important Information
 The product is only use for

Note:
 This height is not guaranteed
for product reliability.
 
to the product unexpectedly
falling, the product must be
installed at a height of 1.5 m
or lower.
 This product is unable to make
calls when:
– the handset batteries need
recharging or have failed.
– there is a power failure.
Battery
 We recommend using the
batteries noted on page 4.
USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
 Do not mix old and new batteries.
 Do not open or damage the
batteries. Released electrolyte
from the batteries is corrosive

the eyes or skin. The electrolyte
is toxic and may be harmful if
swallowed.
 Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets,
or keys to touch the batteries,
otherwise a short circuit may
cause the batteries and/or the
conductive material to overheat
and cause burns.
personal medical devices, such
as pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range
of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW
(max.).)
 Do not use the product in health
care facilities if any regulations
posted in the area instruct you not
to do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CAUTION
Installation and location
 Never install telephone wiring
during an electrical storm.
 


locations.
 Never touch uninsulated
telephone wires or terminals
unless the telephone line has
been disconnected at the network
interface.
 Use caution when installing or
modifying telephone lines.
 Disconnect the telephone line
before replacing batteries.
 The AC adaptor is used as the
main disconnect device. Ensure
that the AC outlet is installed
near the product and is easily
accessible.

8For assistance, please visit http://shop.panasonic.com/support
Important Information
for information on how to recycle this
battery.
Important safety
instructions
When using your product, basic
safety precautions should always


including the following:
1. Do not use this product near
water for example, near a
bathtub, washbowl, kitchen sink,
or laundry tub, in a wet basement
or near a swimming pool.
2. Avoid using a telephone (other
than a cordless type) during an
electrical storm. There may be a
remote risk of electric shock from
lightning.
3. Do not use the telephone to
report a gas leak in the vicinity of
the leak.
4. Use only the power cord and
batteries indicated in this manual.
Do not dispose of batteries in a

with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/
avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
 Charge the batteries provided

product only, in accordance with
the instructions and limitations

 Only use a compatible base unit
(or charger) to charge the batteries.
Do not tamper with the base unit
(or charger). Failure to follow
these instructions may cause the
batteries to swell or explode.
 Avoid the use in the following
conditions
– High or low extreme
temperatures during use, storage
or transportation.
– Replacement of a battery with
an incorrect type that can defeat a
safeguard.

or a hot oven, or mechanically
crushing or cutting of a battery,
that can result in an explosion.
– Extremely high temperature and/
or extremely low air pressure that
can result in an explosion or the

Attention:
A nickel metal hydride battery that
is recyclable powers the product
you have purchased. Please call
1-800-8-BATTERY (1-800-822-8837)

9
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Important Information
 When you leave the product
unused for a long period of time,
unplug the product from the power
outlet.
 The product should be kept away
from heat sources such as heating
devices, cooking appliances, etc.
It should not be placed in rooms
where the temperature is less than
0 °C (32 °F) or greater than 40 °C
(104 °F). Damp basements should
also be avoided.
 The maximum calling distance
may be shortened when the
product is used in the following
places: Near obstacles such as
hills, tunnels, underground, near

fences, etc.
 Operating the product near
electrical appliances may cause
interference. Move away from the
electrical appliances.
Routine care
Wipe the outer surface of the
product with a soft moist cloth.
 Do not use benzine, thinner, or
any abrasive powder.
Other information
 The applied nameplate is located at
the bottom or rear of the product.
CAUTION: Risk of explosion if
battery is replaced by an incorrect
type. Dispose of used batteries
according to the instructions.
communicate with each other.
 For maximum coverage and
noise-free communications, place
your base unit:
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio
frequency transmitters, such as
external antennas of mobile phone
cell stations. (Avoid putting the
base unit on a bay window or near
a window.)
 Coverage and voice quality
depends on the local
environmental conditions.
 If the reception for a base unit
location is not satisfactory, move
the base unit to another location
for better reception.
Environment
 Keep the product away from
electrical noise generating

lamps and motors.
 The product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
 The product should not be
exposed to direct sunlight.
 
of the product.

10 For assistance, please visit http://shop.panasonic.com/support
Important Information

 Frequency range:
1.92 GHz to 1.93 GHz
 RF transmission power:
115 mW (max.)
 Power source:
100–240 V AC, 50/60 Hz
 Rechargeable battery:
AAA (R03) Ni-MH battery
(1.2 V, 300 mAh)
 Power consumption:
Base unit:
Standby: 0.39 W
Maximum: 1.2 W
Charger:
Standby: 0.03 W
Maximum: 0.6 W
 Operating conditions:
0 °C (32 °F) – 40 °C (104 °F),
20 % – 80 % relative air
humidity (dry)
Notice for product disposal,
transfer, or return
 This product can store your


we recommend that you erase
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer, or
return the product.
Notice

11
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Getting Started
Note:
 Use only the supplied AC adaptor
AT-332A-060045A.
Battery installation
1 Press down at 1.
2 Slide the handset cover 2.
3 Insert the batteries, then close
the handset cover.
 Use only the supplied GPI
International Ltd. rechargeable
Ni-MH batteries 30AAAHC(A).
 Do NOT use alkaline/
manganese/Ni-Cd batteries.
 
Setting up
Connections
Base unit
Connect the telephone line cord
to the unit until you hear a click.
Connect the AC adaptor to the

Fasten the cord by hooking it.
Connect the AC adaptor to the
power outlet.
Connect the telephone line cord

(RJ11) until you hear a click.

is required if you have a DSL/
ADSL service.
Note:
 Use only the supplied AC adaptor
AT-332A-060045A.
Charger
Connect the AC adaptor to the

Fasten the cord by hooking it.
Connect the AC adaptor to the
power outlet.
USE SPECIFIED AC ADAPTOR
ONLY
6 V DC
USE SPECIFIED AC ADAPTOR
ONLY
6 V DC
1
2
A
+
–+
–
USE SPECIFIED AC ADAPTOR
ONLY
6 V DC
USE SPECIFIED AC ADAPTOR
ONLY
6 V DC
Hook
Hook

12 For assistance, please visit http://shop.panasonic.com/support
Getting Started
Power failure
The unit cannot be used to make or
receive calls during a power failure.
We recommend connecting a corded-
type telephone that does not use an
AC adaptor to your telephone line.
Note for battery installation
 Use the supplied rechargeable
batteries. For replacement,
we recommend using the
rechargeable batteries noted
on page 4 and 7.
Note for battery charging
 It is normal for the handset to feel
warm during charging.
 Clean the charge contacts of the
handset, base unit and charger
with a soft and dry cloth once a
month. Before cleaning the unit,
disconnect from power outlets and
any telephone line cords. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery charging
Charge for at least 8 hours.
When the handset needs charging,
the display shows “Low battery”
and there is a warning beep every
2 minutes during a call, recharge
the handset before using it again.
When charging, will scroll on
the display.
Note when setting up
Note for connections
 The AC adaptor must remain
connected at all times. (It is normal
for the adaptor to feel warm during
use.)
 The AC adaptor should be
connected to a vertically oriented

not connect the AC adaptor to a
horizontally oriented AC outlet

AC outlet installed on a ceiling or
under a table, as the weight of the
adaptor may cause it to become
disconnected.
MENU
OK
REDIAL MUTE
BACK

13
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Getting Started
Note:
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
Date and time
1 MENU/OK, d“Clock/
Alarm”, press MENU/OK.
2 “Date & time”.
3 MENU/OKto select.
4 Enter the date using the keypad
(e.g. 08-12-20 for August 12th
2020) and press MENU/OKto

5 Enter the time (12-hour clock
format) using the keypad (e.g.
09:00) then press uor d
to select
“AM” or “PM” and press
MENU/OKto save.
Other settings
Dial mode
If you cannot make calls, change this
setting according to your telephone
line service. the default setting is
"Tone", to change this setting, see
page 27.
"Tone": For tone dial service.
"Pulse": For rotary/pulse dial
service.
Battery level
Battery is fully charged
Battery is partially charged
Battery is running low
Flashes when battery is
almost fully discharged
Ni-MH battery performance
(supplied batteries)
Operation Operating time
In continuous use 9 hours max.
Not in use (standby) 180 hours max.
Note:
 Actual battery performance
depends on usage and ambient
environment.
Navigating the menus
The phone has an easy to use menu
system. Each menu has a list of
options, which can be seen on the
menu map on page 16.
When the handset is in standby:
1 MENU/OKto open the main
menu.
2 uor d: available
options.
3 MENU/OKto select an option.
4 To return to the previous menu
level, press MUTE/BACK.
5 To exit the menu and return to
standby, press OFF.

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Getting Started
1 Receiver
2 Redial
Press to view the last 10 entries
dialed.
3 Menu/Ok
Press to open the Menu.
Select the option displayed
on screen.

4 Phonebook/Scroll up/
Volume up
Open the phonebook list.
Scroll up through lists
and menus.
Increase the receiver or speaker
volume during a call.
Increase the ringer volume
while ringing.
5 Intercom
Press to make intercom call and
transfer calls to another handset.
This feature is not available for
single handset model.
6 Talk/Speakerphone
Press to make and receive calls.
During a call, press to turn
speakerphone on and off.
7 Speed dial buttons
Press and hold to show the
stored entry, page 21.
8 Dial keypad
9/Pulse to Tone dialing
Dial a star, page 21.
During a call, press to switch
from pulse dialing to tone dialing,
page 18.
10 Display
See page 15 for an overview
of the display icons.
Controls
Handset
MENU
OK
REDIAL MUTE
BACK
7
10
2
3
4
5
6
8
9
1
11
12
13
14
16
17
15

15
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Getting Started
Base unit
1 Charge contacts
2 Locator button
Use to locate a misplaced
handset.
Display icons
Signal icon
Steady when registered
and in range.
11 Mute/Back
In editing mode, press to delete
characters and digits.
Go back to the previous
menu level.
During a call, press to turn mute
on/off, page 17.
12 Flash
Press to use with switchboard/
PBX services and some
network services.
13 Off
Press to end a call.
14 Caller list/Scroll down/
Volume down
Press to enter the caller list.
Scroll down through lists
and menus.
Decrease the receiver or
speaker volume during a call.
Decrease the ringer volume
while ringing.
15 /Change case/Pause
Dial a .
Press and hold to change the
case from Abc to abc or ABC
mode when entering or editing
letters, page 20.
Press and hold to enter a pause
when pre-dialing or storing
numbers, page 17.
16 Microphone
17 Charge contacts
2
1
USE SPECIFIED AC ADAPTOR
ONLY
6 V DC

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Handset ringer is off
Flashes to indicate a new
missed call and when
viewing a new missed call
in the caller list
Steady when viewing a
missed call in the caller list
Steady when making an
outgoing call
Flashes to indicate an
incoming or intercom call
Indicates an answered call
when viewing the caller list
Indicates an outgoing call
when viewing the redial list
Speakerphone is activated
Alarm is set
Flashes when the alarm
is ringing
Flashes to indicate
new voicemail
messages received
Steady when the entry has
been viewed in the call log
Time
Date
Indicates you can scroll

volume while talking
More text after
Menu map
Phonebook - View
- Add new
- Edit
- Delete*1
- Delete all*1
Clock/Alarm - Date & time
- Set alarm
Personal setting - Handset tone
- Ring volume
- Ring tones
- Key tone
- Docking tone
- Battery tone
- Phone name
- Language
- Auto answer
- Auto hang-up
Advanced
setting
- Call list type
- Call block
-Anonymous call
-Block list
-Block mode
-Block number
- Area code
- Flash time
- Dial mode
- Auto clock
- Register
- Deregister*2
- Reset
*1Only available if a phonebook entry
is stored.
*2This feature is not available for
single handset model.
Getting Started

17
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Making/Answering Calls
1 9Press and hold  . “P”
(Pause) will be displayed.
2 Dial the phone number
TALK/SP-PHONE.
Note:
A 3.5 second pause is inserted each
time you press and hold   (Pause)
on the handset.
Answering calls
When an outside call is received,
the phone rings and 
display.
1 Lift the handset and press
TALK/SP-PHONEwhen the
unit rings.
2 
OFFor place the handset on the
base unit or charger.
Auto answer: You can answer calls
simply by lifting the handset (page 29).
Temporary ringer off: You can turn
the ringer off temporarily by pressing
MUTE/BACK.
Adjusting the ringer volume
Press uor dto select the
desired volume while ringing.
Useful features during
a call
Mute
1 Press MUTE/BACK. The display
shows
“Mute on” .
2 To return to the call, press
MUTE/BACK.
Making calls
1 Lift the handset and then dial the
phone number. To correct a digit,
press MUTE/BACK.
2 Press TALK/SP-PHONEto
make a call. To make the call
using the speakerphone, press
TALK/SP-PHONE.
3 
OFFor place the handset on the
base unit or charger.
Note:
While talking, you can switch between
the receiver and the speakerphone
by pressing TALK/SP-PHONE.
In step 1, you can store the dialed
phone number to the phonebook
by pressing MENU/OK.
Auto hang-up: You can end a call
simply by placing the handset on the
base unit or charger (page 29).
Adjusting the receiver or
speaker volume
Press uor dto select the
desired volume while talking.
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service.
When storing a calling card access
number and/or PIN in the phonebook,
a pause is also needed (page 21).
Example:
If you need to dial the line access
number “9” when making outside
calls with a PBX:

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Making/Answering Calls
Intercom, transferring
calls and conference
calls
Available for: KX-TGB812
Making an intercom call
If 2 or more handsets are registered
to the base unit, intercom calls can
be made between two handsets.

handset number you are calling.
1 Press INTERCOMand the other
handset rings automatically.
Receiving an intercom call
When an intercom call is received,

is calling is displayed.
1 TALK/SP-PHONEto answer
the call.
Transferring calls
Outside calls can be transferred or a
conference call with an outside party
can be made between 2 handsets.
During an outside call:
1 Press INTERCOMand the other
handset rings automatically.
2 When the other handset answers,
press OFFto complete the transfer.
Note:
If there is no answer from the
other handset, press MUTE/BACK
to return to the outside caller. The
outside call resumes automatically
after 60 seconds if there is no answer.
Flash
FLASHallows you to use the
special features of your host PBX
such as transferring an extension
call, or accessing optional telephone
services.
Note:

page 27.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting

with your phone service provider.
This feature allows you to receive
calls while you are already talking on
the phone. If you receive a call while
on the phone, you will hear a call
waiting tone.
If you subscribe to both Caller ID
and Call Waiting with Caller ID
services, the 2nd caller’s information
is displayed on the handset that is
in use after you hear the call waiting
tone.
1 Press FLASHto answer the
2nd call.
2 To switch between calls,
press FLASH.
Temporary tone dialing (for
rotary/pulse service users)
Press   before entering access
numbers which require tone dialing.

19
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Making/Answering Calls
5 Enter the name and press
MENU/OK. The number is
displayed.
6 Edit the number if necessary,
then press MENU/OK. The
number is stored.
Note:
See ‘Entering names and writing tips’
on page 20.
Deleting an entry
1 REDIAL.
2 uor d: Select the desired
entry.
3 MENU/OK “Delete”, press
MENU/OK.
4 MENU/OK
MUTE/BACKto cancel.
Deleting the entire redial list
1 REDIAL, press MENU/OK.
2 d“Delete all”, press
MENU/OK.
3 MENU/OK
MUTE/BACKto cancel.
Handset locator
The handset locator can be used to
alert a handset user that they are
wanted or locate a missing handset.
Locator calls cannot be answered by
a handset.
1 on the base unit.
The handset will ring.
2 To stop the ringing, press
any button.
3-way conference call
To hold a 3-way conference call
between 2 intercom callers and 1
outside caller.
During a call with an outside caller:
1 Press INTERCOMand the other
handset rings automatically.
2 Once the second handset
answers, press MENU/OKto

3 Press OFFto end the call.
Redial
Making a call using the
redial list
The last 10 phone numbers dialed are
stored in the redial list (each 24 digits
max.)
1 REDIAL.
2 uor d: Select the desired
entry.
3 TALK/SP-PHONE.
Note:
If the caller’s number exactly matches
an entry stored in the phonebook, the
name is displayed.
Storing a redial list number to
the phonebook
1 REDIAL.
2 uor d: Select the desired
entry.
3 MENU/OK “Save number” .
4 MENU/OK “Enter name” .

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Phonebook
Press and hold MUTE/BACKfor
1 second to delete all characters or
digits.
uor dto move between
characters/digits.
to insert a space.
Viewing or dialing an entry
1 Press u.
2 uor d: Select the required
entry.
OR


name that starts with this letter or
the nearest letter in the alphabet
will be displayed.
uor d: Select the required
entry.
3 TALK/SP-PHONEto dial or
OFFto return to standby.
Editing a name and number
1 MENU/OK “Phonebook” .
2 MENU/OK, d “Edit” ,
press MENU/OK.
3 uor d: To select the entry
that needs to be edited, or search
alphabetically, press MENU/OK.
4 MUTE/BACKto delete the
name if required, then enter the
new name and press
MENU/OK. The existing number
is displayed.
5 MUTE/BACKto delete the
number if required, then enter
the new number and press
MENU/OK. The entry is saved.
Phonebook
The phonebook can store up to 50
names and numbers. Names can
be up to 16 characters long and
numbers up to 24 digits.
Storing a name and number
When subscribed to Caller ID,
to display the name of the caller
instead of the number, save the full
telephone number including the area
code to the phonebook.
Multiple entries can be stored with
the same name. However, to prevent
unnecessary duplicated entries, the
number can be stored only once.
1 MENU/OK“Phonebook”.
2 MENU/OK, d“Add new”.
3 MENU/OK. “Enter name”.
4 Enter the name and press
MENU/OK. “Enter number” is
displayed.
5 Enter the number and press
MENU/OK. The entry is saved.
6 OFFto return to standby.
Entering names and writing tips
Use the keypad letters to enter
names, e.g. to store Tom:
8once to enter T.
6three times to enter o.
6once to enter m.
Press and hold   to change the
case from Abc to abc or ABC mode.
MUTE/BACKto delete the last
character or digit.