Panasonic WH-ADC0916G9E8 User manual

Português Nederlands Italiano Deutsch Español Français English
F569865
Model No.
Indoor Unit
WH-ADC0916G9E8
Outdoor Unit
WH-UX09FE8
WH-UX12FE8
WH-UX16FE8
WH-UD09FE8
WH-UD12FE8
WH-UD16FE8
Operating Instructions
Air-to-Water Hydromodule + Tank
Operating Instructions
Air-to-Water Hydromodule + Tank 2-15
Installation Instructions attached.
Serial number and production year please
refer to name plate.
Mode d’emploi
Ballon + Module Hydraulique Air/Eau 16-29
Consignes d’installation jointes.
Numéro de série et année de production
veuillez vous référer à la plaque signalétique.
Instrucciones de funcionamiento
Hydrokit Aire-Agua + Tanque 30-43
Instrucciones de instalación adjuntas.
Para saber el número de serie y el año de
producción consulte la placa indicadora.
Bedienungsanleitung
Luft/Wasser-Hydromodul +
Warmwasserspeicher
44-57
Installationsanleitung liegt bei.
Auf dem Typenschild finden Sie
Seriennummer und Baujahr.
Istruzioni operative
Idromodulo aria-acqua + serbatoio 58-71
Istruzioni per l’installazione allegate.
Per il numero di serie e l’anno di produzione,
fare riferimento alla targhetta di identificazione.
Gebruiksaanwijzing
Lucht-naar-water Hydromodule + Tank 72-85
De instructies voor installatie zijn bijgevoegd.
Voor het serienummer en jaar van fabricage
zie de naamplaat.
Instruções de funcionamento
Hidromódulo Ar-Água + Reservatório 86-99
Instruções de instalação anexadas.
Número de série e ano de produção por favor
consulte a placa de identificação.
Manufactured by:
PanasonicAppliancesAir-Conditioning Malaysia Sdn. Bhd.
Lot 2, Persiaran TengkuAmpuan, Section 21,
ShahAlam Industrial Site, 40300 ShahAlam,
Selangor Darul Ehsan, Malaysia.
F569865-SS1114-0.indb 1F569865-SS1114-0.indb 1 08/01/2015 12:44:03 PM08/01/2015 12:44:03 PM
Process BlackProcess Black

2
Thank you for purchasing Panasonic product.
Before operating the system, read these operating
instructions thoroughly and keep them for future reference.
Table of contents
Safety precautions ………………………………………… 3-5
To adjust initial settings …………………………………… 6-7
How to use ……………………………………………… 8-11
Cleaning instructions ……………………………………… 12
Troubleshooting …………………………………………13-14
Information ………………………………………………… 15
The illustrations in this manual are for explanation purposes
only and may differ from the actual unit.
They are subject to change without notice for future
improvement.
Before use, make sure the system
has been installed correctly by an
authorised dealer according to the
given instructions.
• Panasonic Air-to-Water is a split system, consisting
of two units: indoor and outdoor units. The indoor unit
consist of the hydromodule and 200Lsanitary water
tank.
• These operating instructions describe how to operate
the system using the indoor and outdoor units.
• As for the operation of other products such as radiator,
external thermo controller, and underfloor units, refer to
the operating instructions of each product.
• System could be locked to operate in HEAT mode and
disable COOLmode.
• Some functions described in this manual may not be
applicable to your system.
• Consult your nearest authorised dealer for further
information.
*1The system is locked to operate without COOLmode.
It can be unlocked only by authorised installers or our
authorised service partners.
*2Only displayed when COOLmode is unlocked
(Means when COOLmode is available).
Operating conditions
HEATING
(TANK) HEATING (CIRCUIT) COOLING (CIRCUIT)
Water outlet temperature (°C)
(Min. / Max.) - / 65* 25 / 55 5 / 20
Outdoor ambient temperature (°C)
(Min. / Max.) -20 / 35 16 / 43
*Above 55 °C, only possible with backup heater operation.
When the outdoor temperature is out
of the range in the table, the heating
capacity will drop significantly and the
outdoor unit may stop operating for its
protection.
The unit will restart automatically after
the outdoor temperature returns to the
specified range.
Fan Coil Unit
System overview
Open and Close Top Front Plate
Do not open or close the Top Front Plate by excessive
force.
To Open: To Close:
open
Top Front Plate
Bottom Front Plate
“click”
Hold in position
Control panel
“click”
“click”
close
Note:
Not recommended to open
the Bottom Front Plate.
(For authorised dealer/
specialist use only) Indoor Unit
Power Supply Radiator
Shower
Floor HeatingOutdoor Unit
F569865-SS1114-0.indb 2F569865-SS1114-0.indb 2 08/01/2015 12:44:35 PM08/01/2015 12:44:35 PM
Process BlackProcess Black

3
English
To prevent personal injury, injury to
others or property damage, please
comply with the following:
Incorrect operation due to failure to
follow instructions below may cause
harm or damage, the seriousness of
which is classified as below:
WARNING This sign warns of death or serious
injury.
CAUTION This sign warns of injury or damage
to property.
The instructions to be followed are
classified by the following symbols:
This symbol denotes
an action that is
PROHIBITED.
These symbols denote
actions COMPULSORY.
WARNING
Indoor unit and outdoor unit
This appliance may be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Children
shall not play with the appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.
Please consult an authorised
dealer or specialist to clean the
internal parts, repair, install,
remove and reinstall the unit.
Improper installation and
handling will cause leakage,
electric shock or fire.
Confirm with an authorised
dealer or specialist on usage of
any specified refrigerant type.
Using refrigerant type other than
the specified may cause product
damage, burst and injury etc.
When open the Top Front Plate,
make sure it is securely hold
in position. Else it may fall and
cause injury.
Safety precautions
Safety precautions
F569865-SS1114-0.indb 3F569865-SS1114-0.indb 3 08/01/2015 12:44:36 PM08/01/2015 12:44:36 PM
Process BlackProcess Black

4
Do not install the unit in
a potentially explosive or
flammable atmosphere. Failure
to do so could result in fire.
Do not insert your fingers
or other objects into the
indoor or outdoor unit; the
rotating parts may cause
injury.
Do not touch the outdoor unit
during lightning, it may cause an
electric shock.
Do not sit or step on the
unit, you may fall down
accidentally.
Do not install the indoor unit
outdoors. This is designed for
indoor installation only.
Power supply
Do not use a
modified cord, joint
cord, extension
cord or unspecified
cord to prevent
overheating and fire.
To prevent overheating, fire or
electric shock:
•Do not share the same power
outlet with other equipment.
•Do not operate with wet hands.
•Do not bend or twist power
supply cord.
If the supply cord is damaged,
it must be replaced by the
manufacturer, service agent or
similarly qualified persons in
order to avoid a hazard.
This unit is equipped with
Residual Current Circuit
Breaker/Earth Leakage Circuit
Breaker (RCCB/ELCB).Ask
an authorised dealer to check
RCCB/ELCB operation regularly,
especially after installation,
inspection, and maintenance.
RCCB/ELCB malfunction may
result in electric shock and/or
fire.
It is strongly recommended that
Install Residual Current Device
(RCD) on-site to prevent electric
shock and/or fire.
Before obtaining access to
terminals, all supply circuits must
be disconnected.
Stop using the product if any
abnormality/failure occurs and
disconnect the power supply.
(Risk of smoke/fire/electric
shock)
Examples of abnormality/failure
•RCCB/ELCB trips frequently.
•Burning smell is observed.
•Abnormal noise or vibration of
the unit is observed.
•Hot water leaks from the indoor
unit.
Contact your local dealer
immediately for maintenance/
repair.
Wear gloves during inspection
and maintenance.
Safety precautions
F569865-SS1114-0.indb 4F569865-SS1114-0.indb 4 08/01/2015 12:44:37 PM08/01/2015 12:44:37 PM
Process BlackProcess Black

5
English
This equipment must be earthed
to prevent electrical shock or fire.
Prevent electric shock by
disconnecting the power supply
- Before cleaning or servicing.
- When extended non-use.
This appliance is for multiple
uses. To avoid electric shock,
burn and/or fatal injury, make
sure to disconnect all power
supplies before accessing any
terminal in the indoor unit.
CAUTION
Indoor unit and outdoor unit
Do not wash the indoor unit
with water, benzine, thinner
or scouring powder to avoid
damage or corrosion on the unit.
Do not install the unit close
to any combustibles or at
bathroom. Otherwise, it may
cause electric shock and/or fire.
Do not touch the water discharge
pipe of the indoor unit during
operation.
Do not place any material on the
unit or under it.
Do not touch the sharp
aluminium fin; sharp parts
may cause injury.
Do not use the system during
sterilisation in order to prevent
scalding with hot water, or
overheating of shower.
Prevent water leakage by
ensuring that the drainage pipe
is connected properly.
After a long period of use, make
sure the installation rack is not
deteriorated. The deteriorated
rack may cause the unit to fall
down.
Ask an authorised dealer
to determine the level of
sterilisation function field settings
according to the local laws and
regulations.
Control panel
Do not wet the control panel.
Failure to do so may result in
electric shock and/or fire.
Do not press the buttons on the
control panel using hard and
sharp objects. Failure to do so
may cause damage to the unit.
Do not wash the control panel
using water, benzine, thinner or
scouring powder.
Do not inspect or maintain
the control panel by yourself.
Consult an authorised dealer in
order to prevent personal injury
caused by incorrect operation.
Safety precautions
F569865-SS1114-0.indb 5F569865-SS1114-0.indb 5 08/01/2015 12:44:37 PM08/01/2015 12:44:37 PM
Process BlackProcess Black

6
To adjust initial settings
Before Indoor Unit operate, its Capacity
Rank has to match with connected
Outdoor Unit. See below table for detail.
System Capacity Rank Setting
The Capacity Rank can be set by Control Panel
1Press and buttons simultaneously for 5
seconds.
2Press or button to select menu CAP RAN.
3Press button then press or button
to change capacity rank and press button to
confirm the outdoor capacity rank.
4Press button and Exit to home display.
Model Capacity Rank
Indoor Unit Outdoor Unit
WH-ADC0916G9E8
WH-UX09FE8 9
WH-UX12FE8 12
WH-UX16FE8 16
WH-UD09FE8 9
WH-UD12FE8 12
WH-UD16FE8 16
Menu (1 ~ 15) Default
Setting Setting Display
1
Room Thermostat Connection
To select whether or not to connect to the optional room thermostat.
NO YES NO
2
Indoor Backup Heater Selection
To reduce the heater power if unnecessary.
*Options of kW vary depending on the model.
9 kW *3 kW / 6 kW /
9 kW
3
Water System Freeze Prevention
To activate or deactivate the water freeze prevention when the
system is OFF.
YES YES NO
4
*1, *2 Cooling/Heating Operation Interval
To set the interval for COOL or HEATmode during COOL+ TANK or
HEAT + TANK mode.
30 minutes 0.5 hours ~
10 hours
5
*1 Tank Heat-up Interval
To set the interval for the water tank during COOL + TANK or HEAT
+ TANK mode.
1 hour
35 minutes 5 minutes ~ 1 hour 35 minutes
Dealer
Select menus and determine settings according to the system available in the
household. It is recommended that all alterations of settings are done by an
authorised dealer or specialist.
• After initial installation, you may manually adjust the settings.
The initial setting remains active until the user changes it.
• Ensure the operation LED is OFF before setting.
• The system may not work properly if set wrongly. Please consult
an authorised dealer.
1Press and simultaneously and hold for
5 seconds until the display shows SETTING STATUS.
2Press or to select the menu.
3Press to enter the menu.
4Press or to select Yes/No, or other options.
YES: to enable the menu
No: to disable the menu
5Press to confirm.
Control Panel
DisplayOperation LED
F569865-SS1114-0.indb 6F569865-SS1114-0.indb 6 08/01/2015 12:44:37 PM08/01/2015 12:44:37 PM
Process BlackProcess Black

7
English
Dealer Operation/settings to be done only by the authorised dealer/specialist.
User Operation/settings to be done by the authorised dealer/specialist or user.
*1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
User
Control panel preparation
1Press .
2Press or to set the current day.
3Press to confirm.
4Repeat steps 2and 3to set the current time.
■Note:
• The current day and time need to be set in cases below:
- When the power is turned on for the first time.
-Along time has elapsed since the power was turned on the
last time.
• The current time that has been set will be the standard time for
all the timer operations.
Caution Indicator (Tank Temperature above 60 °C)
6
Backup Heater For Tank
To activate backup heater during tank operation.
YES YES NO
• Do not use the system during sterilisation in order to prevent scalding with hot water, or overheating of shower.
• Ask an authorised dealer to determine the level of sterilisation function field settings according to the local laws and regulations.
7
Sterilisation
To sterilise the water tank, if required.
Note: If NO is selected, menus 8 to 10 are skipped.
YES YES NO
8
Sterilisation Day & Time
To set timer for sterilisation.
(Only once a week. Operates even under a standby condition)
Monday
12:00 Monday ~
Sunday
0:00 ~ 23:50
9
Sterilisation Temperature
To set the temperature of sterilisation.
65 °C 40 °C ~ 65 °C
10
Continuation of Sterilisation
To maintain heating temperature in order to complete the sterilisation.
10 minutes 5 minutes ~
1 hour
11
Base Pan Heater
To select whether or not to connect to the optional base pan heater.
Note: If NO is selected, menu 12 is skipped.
NO YES NO
12
Base Pan Heater type
TypeA- The base pan heater activates only during deice operation.
Type B - The base pan heater activates when outdoor ambient
temperature is 5 °C or lower.
AAB
13
*1, *2 Cool Outdoor Temperature setting
To set the outdoor ambient temperature for the AUTO mode to
change from HEAT to COOL.
15 °C 5 °C ~ 25 °C
14
*1, *2 Heat Outdoor Temperature setting
To set the outdoor ambient temperature for the AUTO mode to
change from COOLto HEAT.
10 °C 5 °C ~ 25 °C
15
Dry Concrete
During construction to dry the concrete under a preset temperature.
Do not use this menu for any other purposes and in period other than
during construction (Refer to Information page).
- 1 day ~ 99 days
To adjust initial settings
F569865-SS1114-0.indb 7F569865-SS1114-0.indb 7 08/01/2015 12:44:38 PM08/01/2015 12:44:38 PM
Process BlackProcess Black

8
How to use
User
Enjoy quiet operation
Press .
• This operation reduces the noise of outdoor unit.
The operation may cause heating/
*
1
cooling ability to
decrease.
User
System status check mode
1Press .
(The display shows STATUS.)
2Press or to check the selected mode.
• Dry concrete (does not show during normal
operation)
• The Water InletTemperature
• Tank Temperature
• Compressor Running Frequency
• Error History
• Heat mode total power consumption (Up to 999 days)
• *
1
Cool mode total power consumption (Up to 999 days)
• Tank mode total power consumption (Up to 999 days)
• Press to exit the STATUS mode.
■Note:
• Once the STATUS mode is entered, the display
shows STATUS.
• The STATUS mode cannot be activated when the
display shows SETTING.
• The total power consumption is an estimated value
based onAC 230 V and may differ from value
measured by precise equipment.
■Note: In normal operation, the , and buttons are not in use.
User
Turn on or off the system
Press .
When the system is ON, the operation LED is lit and the
actual water outlet temperature and outdoor ambient
temperature are shown on the display.
User
Select operation mode
Press to select operation mode.
AUTO • Depending on the preset outdoor
temperature, the system selects HEAT or
*1 COOLoperation mode.
AUTO
+ TANK • Depending on the preset outdoor
temperature, the system selects HEAT +
TANK or *1 COOL+ TANK operation mode.
HEAT • The outdoor unit provides heat to the
indoor unit.
HEAT
+ TANK • The outdoor unit provides heat to the
sanitary water tank and indoor unit.
TANK • The outdoor unit provides heat to the
sanitary water tank.
COOL
+ TANK • The outdoor unit provides cooling to the
indoor unit and heating to the sanitary
water tank.
COOL • The panel is either turned ON or OFF.
• The outdoor unit provides cooling to the
indoor unit.
User
Initiate the backup heater
Press .
• The backup heater provides extra heat at low outdoor
temperature. The backup heater is possible only in the
heat mode.
• Once the backup heater is set, it is automatically
operated when conditions are fulfilled.
• To disable the backup heater, press again.
The system is turned off by an external switch.
*1, *2
*1, *2
F569865-SS1114-0.indb 8F569865-SS1114-0.indb 8 08/01/2015 12:44:40 PM08/01/2015 12:44:40 PM
Process BlackProcess Black

9
English
Dealer Operation/settings to be done only by the authorised dealer/specialist.
User Operation/settings to be done by the authorised dealer/specialist or user.
Dealer
System temperature setting Temperature settingDisplay
The system controls the temperature for each menu based on the
outdoor ambient temperature.
• To set or change the temperatures, make sure to contact your
nearest authorised dealer.
1Press and hold for 5 seconds to enter the
temperature range setting mode.
(The display shows SETTING.)
2Press or to select a menu.
3Press to enter the menu.
4Press or to set the desired temperature.
5Press to confirm the setting.
• Repeat steps 2to 5to set other menus.
User
Checking the temperature range
1Press and hold for 5 seconds to enter the temperature range setting mode.
2Press or to select a menu.
• Press
to exit.
Menu Default
setting
Temperature
setting Display
Setting of low outdoor ambient temperature. -5 °C -15 °C ~ 15 °C
HEAT
Setting of high outdoor ambient temperature. 15 °C -15 °C ~ 15 °C
Setting of water outlet temperature at low outdoor
ambient temperature. 55 °C 25 °C ~ 55 °C
Setting of water outlet temperature at high outdoor
ambient temperature. 35 °C 25 °C ~ 55 °C
During HEAT mode, the water
outlet temperature is adjusted as
is shown the diagram on the right.
It is performed within the preset
temperature range.
<Water outlet
temperature>
<Outdoor ambient temperature>
max. water temp.
min. water temp.
Setting of outdoor ambient temperature to turn
OFF heating operation during HEAT mode. 24 °C 5 °C ~ 35 °C HEAT
Setting of outdoor ambient temperature to turn ON
the backup heater. 0 °C -15 °C ~ 20 °C HEATER
Setting of water outlet temperature during *
1
COOL
mode. 10 °C 5 °C ~ 20 °C
*1, *2 COOL
Setting of sanitary water tank temperature. 52 °C 40 °C ~ 65 °C TANK
*1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
How to use
F569865-SS1114-0.indb 9F569865-SS1114-0.indb 9 08/01/2015 12:44:41 PM08/01/2015 12:44:41 PM
Process BlackProcess Black

10
How to use
User
Shifting the water temperature Desired temperature setting
This easily shifts the water outlet temperature if the setting is
undesirable.
1Press to enter the water temperature shifting mode.
2Press to change setting.
3Press or to set the desired temperature.
(temperature range: -5 °C ~ 5 °C)
Temperature setting
+5
-5 Shift value
<Water outlet
temperature>
<Outdoor ambient temperature>
4Press to confirm the setting.
■Note:
• Press or wait for 30 seconds to exit the SETTING mode.
• The set temperature will be saved in the system once confirmed.
• The SETTING mode cannot be activated when the SERVICE and STATUS indicators are ON.
• The system will shift the temperature within water outlet temperature range.
User
Holiday mode
• By setting the day (s) in holiday mode, it promotes energy saving
while you are on holiday, and enables the system to resume at the
preset temperature after your holiday.
• Ensure that the system is OFF before setting.
• The system will resume operation automatically at 00:00 am after
the holiday.
• The day the HOLIDAY mode was set is counted as day 1.
Desired days
Example:
Setting the holiday mode on June 21, 08:00 am. By setting 3 days,
the system resumes operation on June 24, 00:00 am.
1Press to enter the HOLIDAY mode.
2Press or to set the desired days.
(Setting range: 1 day ~ 999 days)
3Press to confirm the setting.
■Note:
• Press or wait 30 seconds to exit the HOLIDAY mode.
F569865-SS1114-0.indb 10F569865-SS1114-0.indb 10 08/01/2015 12:44:42 PM08/01/2015 12:44:42 PM
Process BlackProcess Black

11
English
User
Weekly timer setting
Promotes energy saving by allowing you to set up to 6
programmes in any given day.
Indicates the next timer operation
programme
Day to be selected
Indicates the next timer
operation day
Programme number in a day
OFF Timer
ON Timer
Lights up if Timer operation is selected
1Press to enter the timer setting mode.
2Press or to select your desired day.
3Press to confirm your selection.
4“1” will be blinking, press to set
programme 1.
5Press to select ON or OFF timer.
6Press or to select your desired time.
You can set , , and the Water
Temperature Thermo Shift setting.
7Press to confirm programme 1. The selected
day will be highlighted with ▼.
• After 2 seconds, the display will move to the
next programme. Repeat steps 4 to 7 to set
programmes 2 to 6.
• During timer setup, if no button is pressed within
30 seconds, or if the is pressed, the setting at
that moment is confirmed and timer setup is ended.
To check current timer programme
1Press to enter timer mode and press
to enter day setting.
2Press or until your desired day is shown,
press to confirm your selection.
3Press or to check the set programmes.
To modify current timer programme
or add new timer programme
1
Perform steps
1
to
7
of “Weekly timer
setting” to modify existing timer programme, or
add any timer programme.
To cancel current timer programme
1Press to enter day.
2Press or until your desired day is shown,
press to enter programme setting.
3Press or until your desired programme is
shown.
Press to cancel the programme and ▼will
disappear.
To disable/enable Weekly Timer
• To disable weekly timer setting, press , then
press .
• To enable previous weekly timer setting, press ,
then press .
Dealer Operation/settings to be done only by the authorised dealer/specialist.
User Operation/settings to be done by the authorised dealer/specialist or user.
■Note:
• You may set the timer for each day of the week (Monday to Sunday) with 6 programmes per day.
• When the system is switched on by the timer, it will use the previously set temperature to control the water outlet
temperature.
• The same timer programme cannot be set on the same day.
• You may also select 2 or more days with the same timer setting.
How to use
F569865-SS1114-0.indb 11F569865-SS1114-0.indb 11 08/01/2015 12:44:43 PM08/01/2015 12:44:43 PM
Process BlackProcess Black

12
Indoor unit
• Do not splash water directly.
Wipe the unit gently with a soft dry cloth.
Outdoor unit
• Do not obstruct the air inlet and outlet vents. Failure
to do so may result in low performance or system
breakdown. Remove any obstruction to assure the
ventilation.
• When it snows, clean and remove snow around the
outdoor unit to prevent the air inlet and outlet vents from
being covered with snow.
Non serviceable criteria
Disconnect the power supply
then please consult an authorised dealer under the
following conditions:
• Abnormal noise during operation.
• Water/foreign particles have entered the control panel.
• Water leaks from the indoor unit.
• Circuit breaker switches off frequently.
• Power cord becomes unnaturally warm.
For extended non-use
• The water inside the Sanitary WaterTank should be
drained.
• Disconnect the power supply.
MAINTENANCE
User
• In order to ensure optimal performance of the units, user may inspect and clear any obstruction on the air inlet and outlet
vents of the outdoor unit.
Dealer
• In order to ensure safety and optimal performance of the units, seasonal inspections on the units, functional check of
RCCB/ELCB, field wiring and piping have to be carried out at regular intervals by authorised dealer.
• Specific to the Sanitary WaterTank, it is important to service the Water Filter Set periodically and inspect theAnode
Bar annually. TheAnode Bar which protects the tank body will corrode, depending on water quality. When diameter is
approximate 8mm, theAnode must be replaced.
• Users should not try to service or replace parts of the unit.
• Contact authorised dealer for scheduled inspection.
Cleaning instructions
To ensure optimal performance of the system, cleaning has to be carried out at regular intervals.
Consult an authorised dealer.
• Disconnect the power supply before cleaning.
• Do not use benzine, thinner or scouring powder.
• Use only soap ( pH7) or neutral household detergent.
• Do not use water hotter than 40 °C.
Water pressure gauge
•Do not press or hit the glass cover
using hard and sharp objects.
Failure to do so may cause
damage to the unit.
•Ensure that the water pressure
is between 0.05 and 0.3 MPa
(0.1 MPa = 1 bar).
•In case the water pressure is out
of the above range, consult an
authorised dealer.
Sanitary Water Tank
Anode Bar
Water Filter Set
F569865-SS1114-0.indb 12F569865-SS1114-0.indb 12 08/01/2015 12:44:45 PM08/01/2015 12:44:45 PM
Process BlackProcess Black

13
English
The following symptoms do not indicate malfunction.
Symptom Cause
Water flowing sound during operation. • Refrigerant flow inside the unit.
Operation is delayed a few minutes
after restarting. • The delay is a protection for the compressor.
Outdoor unit emits water/steam. • Condensation or evaporation occurring in the pipes.
Steam comes out of the outdoor unit in
the heating mode. • It is caused by defrost operation in the heat exchanger.
Outdoor unit does not operate. • It is caused by the protection control of the system when outdoor temperature is
out of the operating range.
System operation switches off. • It is caused by the protection control of the system. When the water inlet
temperature is lower than 10 °C, the compressor stops and the backup heater
power turns on.
System is hard to heat up. • When the panel and the floor are heated simultaneously, warm water temperature
may decrease, which may reduce the heating ability of the system.
• When the outdoor air temperature is low, the system may need longer time to heat
up.
• Discharge outlet or intake inlet in the outdoor unit is blocked by some obstacle,
such as a pile of snow.
• When the preset water outlet temperature is low, the system may need longer time
to heat up.
System does not heat up instantly. • System will take some time to heat up the water if it starts to operate at cold water
temperature.
Backup heater is automatically turned
ON when it is disabled. • It is caused by the protection control of the indoor unit heat exchanger.
Operation starts automatically when the
timer is not set. • Sterilisation timer has been set.
Display power consumption remains
as previous value. • Memory is saved on hourly basis. If a power failure occurs, the data kept from last
hour will be displayed.
• Total power consumption has reached 999 days. press to reset the counter.
HEAT indicator blinks on the display. • System is performing deice operation.
Loud refrigerant noise continue for a
few minutes. • It is caused by protection control during deice operation at outdoor ambient
temperature lower than -10°C.
*
1
Cool mode is unavailable. • System has locked to operate in HEAT mode only.
Check the following before calling for servicing.
Symptom Check
Operation in HEAT/ *
1
COOLmode is
not working efficiently. • Set the temperature correctly.
• Close the panel heater/cooler valve.
• Clear any obstruction in the air inlet and air outlet vents of the outdoor unit.
Noisy during operation. • Outdoor unit or indoor unit has been installed at an incline.
• Close the front plate properly.
System does not work. • Circuit breaker has tripped/activated.
Operation LED is not lit or nothing is
displayed on the control panel. • Check that the power supply is working correctly, or that a power failure has not
occurred.
Troubleshooting
Force Heater Mode Button
• If a malfunction occurs in the system, the backup heater may be used to heat up the water.
Press to switch on the backup heater.
• Press to switch off the backup heater.
• In the Force Heater mode, no other operation can be used.
*1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
Cleaning instructions / Troubleshooting
F569865-SS1114-0.indb 13F569865-SS1114-0.indb 13 08/01/2015 12:44:46 PM08/01/2015 12:44:46 PM
Process BlackProcess Black

14 *1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
The operation LED blinks and error code appears on
the display. • Disconnect the power supply, and
report the error code to an authorised
dealer.
• The timer operation will be cancelled
when an error code is displayed.
Diagnostic
display Abnormality or Protection control works
H12 Capacity mismatch, Capacity rank not
set
H15 Abnormal compressor temperature
sensor
H20 Abnormal water pump
H23 Abnormal refrigerant 1 sensor
H27 Abnormal service valve
H42 Compressor low pressure protection
H62 Abnormal water flow
H63 Abnormal low pressure sensor
H64 Abnormal high pressure sensor
H65 Abnormal deice water circulation
H70 Abnormal back-up heater overload
protector
H72 Abnormal tank temperature sensor
H76 Control panel communication error
H90 Abnormal indoor / outdoor
communication
H91 Abnormal tank heater overload protector
H95 Abnormal voltage connection
H98 Outdoor high pressure protection
H99 Indoor heat exchanger freeze prevention
Diagnostic
display Abnormality or Protection control works
F12 Pressure switch activated
F14 Poor compressor rotation
F15 Abnormal outdoor fan motor lock
F16 Comprehensive current protection
F20 Compressor temperature overload
protection
F22 Transistor module temperature overload
protection
F23 DC peak abnormal of operation
F24 Abnormal Refrigerant cycle
F25 Abnormal in a
*
1
cooling / heating charge
F27 Abnormal pressure switch
F30 Abnormal water outlet sensor 2
F36 Abnormal outdoor air temperature
sensor
F37 Abnormal water inlet sensor
F40 Abnormal outdoor discharge sensor
F41 Abnormal power factor correction
F42 Abnormal outdoor heat exchanger
sensor
F43 Abnormal outdoor defrost sensor
F45 Abnormal water outlet sensor
F46 Abnormalities in outdoor current
transformer disconnection
F48 Abnormal evaporator outlet temperature
sensor
F49 Abnormal bypass outlet temperature
sensor
F95 Abnormal
*
1
cooling high pressure
Troubleshooting
F569865-SS1114-0.indb 14F569865-SS1114-0.indb 14 08/01/2015 12:44:46 PM08/01/2015 12:44:46 PM
Process BlackProcess Black

15
English
Information for Users on Collection and Disposal of Old Equipment
These symbols on the products, packaging, and/or accompanying documents mean that used electrical and
electronic products should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products, please take them to applicable collection points,
in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products correctly, you will help to save valuable resources and prevent any potential
negative effects on human health and the environment which could otherwise arise from inappropriate waste
handling.
For more information about collection and recycling of old products, please contact your local municipality,
your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further
information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, please contact your
local authorities or dealer and ask for the correct method of disposal.
Information
Dry Concrete Function
• During construction to dry the concrete under a preset temperature.
1Press and simultaneously and hold for 5 seconds until the display shows “ ”.
2Press .
(The display shows “ ”).
3Press to select day.
Press
or to set the desired temperature.
4Press to confirm the selection.
5Repeat step 3and 4to set other days and temperature.
• Press to exit.
Operation/settings to be done only by the authorised dealer/specialist.
To Reset the Control Panel to Default
Setting
1Press , , continuously for 5 seconds. The
operation is off during this period.
2The display shows “ , , ” for 2
seconds for confirmation. After 2 seconds, it goes to
normal display.
Troubleshooting / Information
F569865-SS1114-0.indb 15F569865-SS1114-0.indb 15 08/01/2015 12:44:46 PM08/01/2015 12:44:46 PM
Process BlackProcess Black

16
Conditions d’utilisation
CHAUFFAGE
(RÉSERVOIR) CHAUFFAGE (CIRCUIT)
REFROIDISSEMENT
(CIRCUIT)
Température de sortie d’eau (°C)
(Min. / Max.) - / 65
* 25 / 55 5 / 20
Température ambiante extérieure (°C)
(Min. / Max.) -20 / 35 16 / 43
*Au-dessus de 55 °C, uniquement possible lors du fonctionnement du chauffage de secours.
Si la température extérieure sort de
la plage indiquée dans le tableau, la
capacité thermique chutera de façon
importante et il se peut que l’unité
extérieure s’arrête de fonctionner pour sa
propre protection.
L’unité redémarrera automatiquement
une fois que la température extérieure
sera de nouveau dans la plage spécifiée.
Nous vous remercions d’avoir porté votre choix
sur un produit Panasonic.
Avant d’utiliser le système, lisez ce mode d’emploi dans son
intégralité et conservez-le pour toute référence ultérieure.
Table des matières
Consignes de sécurité …………………………………17-19
Réglage initial ……………………………………………20-21
Consignes d’utilisation …………………………………22-25
Instructions de nettoyage ………………………………… 26
Dépannage ………………………………………………27-28
Informations ………………………………………………… 29
Les illustrations de ce mode d’emploi sont fournies à titre
d’exemple uniquement et peuvent présenter des différences
par rapport à l’appareil proprement dit.
Celles-ci peuvent être modifiées sans préavis à des fins
d’amélioration.
Vue d’ensemble du système
Ouvrez et fermez la plaque avant supérieure
N'appliquez pas de force excessive pour ouvrir ou fermer
la plaque avant supérieure.
Pour ouvrir : Pour fermer :
Ouvrir
Plaque avant supérieure
Plaque avant inférieure
« clic »
Maintenir en position
Panneau de commande
« clic »
« clic »
Fermer
Remarque :
Ouverture non
recommandée de la
plaque avant inférieure.
(Réservé à l'usage
du revendeur agréé/
spécialiste) Ventiloconvecteur
Unité Intérieure
Alimentation Radiateur
Douche
Chauffage
au sol
Unité Extérieure
Avant utilisation, assurez-vous que le
système a été installé correctement par
un revendeur agréé conformément aux
instructions fournies.
• La pompe à chaleur air-eau de Panasonic est un système
split composé d’une unité intérieure et d’une unité extérieure.
L'unité intérieure est composée de l'hydromodule et du
réservoir d'eau sanitair ede 200 l.
• Ce mode d’emploi décrit comment utiliser le système à l’aide
des unités intérieure et extérieure.
• En ce qui concerne le fonctionnement d’autres produits, tels
que le radiateur, le contrôleur thermique externe et les unités
de chauffage au sol, consultez le mode d’emploi de chaque
produit.
• Le système peut être verrouillé pour fonctionner en mode
CHAUFFAGE et désactiver le mode REFROIDISSEMENT.
• Il est possible que certaines fonctions décrites dans ce
manuel ne soient pas applicables à votre système.
• Consultez votre revendeur agréé le plus proche pour en
savoir plus.
*1Le système est bloqué pour fonctionner sans le mode
FROID. Il peut être débloqué par une station technique
agrée.
*2S’affiche uniquement quand le mode FROID est dévérrouillé
(Signifie Quand le mode FROID est disponible).
F569865-SS1114-0.indb 16F569865-SS1114-0.indb 16 08/01/2015 12:44:47 PM08/01/2015 12:44:47 PM
Process BlackProcess Black

17
Français
Pour éviter des blessures corporelles
sur vous-même et sur les autres ou
des dégâts matériels, respectez les
instructions ci-dessous :
Tout dysfonctionnement dû au
non-respect des instructions peut
occasionner des nuisances ou des
dégâts dont la gravité est classée
comme décrit ci-après :
AVERTISSEMENT
Ce symbole
signale la
présence d’un
danger pouvant
provoquer des
blessures graves
ou mortelles.
ATTENTION
Ce symbole
signale la
présence d’un
danger pouvant
provoquer
des blessures
corporelles ou
des dégâts
matériels.
Les instructions à respecter sont
classées d’après les symboles
suivants : Ce symbole désigne une
action INTERDITE.
Ces symboles
désignent des actions
OBLIGATOIRES.
AVERTISSEMENT
Unité intérieure et unité extérieure
Cet appareil peut être utilisé par
des enfants à partir de 8 ans et
par des personnes aux capacités
physiques, sensorielles ou
mentales diminuées, ou manquant
d’expérience ou de connaissances,
si le fonctionnement en toute
sécurité de l’appareil leur a été
expliqué et s’ils comprennent les
dangers impliqués. Les enfants ne
doivent pas jouer avec cet appareil.
Le nettoyage et l’entretien régulier
ne doivent pas être réalisés par des
enfants sans surveillance.
Veuillez consulter un revendeur
agréé ou un spécialiste pour le
nettoyage des pièces internes et
pour la réparation, l’installation, le
retrait et la réinstallation de l’unité.
Une installation et une manipulation
incorrectes pourraient occasionner
des fuites, un choc électrique ou un
incendie.
Validez auprès du revendeur agréé
ou du spécialiste l’usage de tout
type de réfrigérant spécifié.
L’utilisation d’un type de réfrigérant
autre que celui spécifié peut
endommager le produit ou
provoquer des explosions, des
brûlures, etc.
Lorsque vous ouvrez la plaque
avant supérieure, assurez-vous
qu'elle se maintienne bien en
position. Sinon elle risque de
tomber et causer des blessures.
Consignes de sécurité
Consignes de sécurité
F569865-SS1114-0.indb 17F569865-SS1114-0.indb 17 08/01/2015 12:44:48 PM08/01/2015 12:44:48 PM
Process BlackProcess Black

18
N’installez pas l’appareil dans
une atmosphère potentiellement
explosive ou inflammable. Sinon, il
y a un risque d’incendie.
Ne jamais insérer vos doigts
ou des objets dans les unités
extérieure ou intérieure ; les
parties tournantes peuvent
causer des blessures.
Ne touchez pas l’unité extérieure
au cours d’un orage, cela pourrait
provoquer un choc électrique.
Ne vous asseyez pas et
ne montez pas sur l’unité,
vous risquez de tomber
accidentellement.
N’installez pas l’unité intérieure
à l’extérieur. Elle est uniquement
conçue pour une installation en
intérieur.
Alimentation
N’utilisez pas de
cordon modifié, de
raccords, de rallonge
ou de cordon non
spécifié afin d’éviter
une surchauffe et un
incendie.
Pour éviter une surchauffe, un
incendie ou un choc électrique :
• Ne partagez pas la prise
d’alimentation avec un autre
appareil.
• N’utilisez pas l’unité avec des
mains mouillées.
• Ne pliez ou ne tordez pas le
cordon d’alimentation.
Si le cordon d’alimentation est
endommagé, il doit être remplacé
par le fabriquant, un de ses
techniciens ou une personne
qui possède des qualifications
équivalentes afin d’éviter tout
risque.
Cette unité est équipée d’un
disjoncteur de courant résiduel/
disjoncteur-détecteur de fuite à la
terre (RCCB/ELCB). Demandez
à un revendeur agréé de vérifier
régulièrement le fonctionnement
du RCCB/ELCB surtout après
l’installation, l’inspection ou
l’entretien. Un dysfonctionnement
du RCCB/ELCB peut provoquer un
choc électrique et/ou un incendie.
Il est fortement conseillé d’installer
un dispositif à courant résiduel
(DCR) sur le site afin d’éviter un
choc électrique et/ou un incendie.
Tous les circuits d’alimentation
doivent être débranchés avant tout
accès aux bornes.
Arrêtez d’utiliser le produit en
cas d’anomalie/défaillance et
débranchez l’alimentation. (Risque
de fumée / feu / choc électrique)
Exemples d’anomalie ou défaillance
• Le RCCB/ELCB déclenche
souvent.
• Vous remarquez une odeur de
brûlé.
• Vous remarquez des bruits
anormaux ou des vibrations de
l’unité.
• De l’eau chaude fuit de l’unité
intérieure.
Contactez immédiatement votre
revendeur local pour l’entretien/
réparation.
Consignes de sécurité
F569865-SS1114-0.indb 18F569865-SS1114-0.indb 18 08/01/2015 12:44:48 PM08/01/2015 12:44:48 PM
Process BlackProcess Black

19
Français
Portez des gants pendant
l’inspection et l’entretien.
Cet équipement doit être raccordé
à la terre afin d’éviter un choc
électrique ou un incendie.
Prévenez les chocs électriques en
débranchant l’alimentation
-Avant le nettoyage ou l’entretien.
- En cas de non-utilisation
prolongée.
Cet appareil convient à de
multiples usages. Pour éviter un
choc électrique, une brûlure et/ou
une blessure mortelle, assurez-
vous d’avoir débranché toutes les
alimentations avant d’accéder à
toute borne de l’unité intérieure.
ATTENTION
Unité intérieure et unité extérieure
Ne lavez pas l’unité intérieure à
l’eau, au benzène, au diluant ou
à la poudre à récurer pour éviter
tout endommagement ou toute
corrosion de l’unité.
N’installez pas l’unité à proximité de
combustible ou dans une salle de
bains. Sinon, il existe un risque de
choc électrique et/ou d’incendie.
Ne touchez pas le tuyau
d’évacuation d’eau de
l’unité intérieure pendant le
fonctionnement.
Ne placez rien sur ou sous l’unité.
Ne touchez pas l’ailette en
aluminium, car ses arêtes
vives peuvent causer des
blessures.
N’utilisez pas le système pendant
la stérilisation afin d’éviter toute
brûlure avec l’eau chaude ou la
surchauffe de la douche.
Empêchez toute fuite d’eau en vous
assurant que le tuyau de vidange
est correctement raccordé.
Après une longue période
d’utilisation, assurez-vous que le
support d’installation n’est pas
détérioré. Un support détérioré peut
entraîner la chute de l’unité.
Demandez à un revendeur agréé
de déterminer le niveau des
réglages sur site de la fonction de
stérilisation conformément aux lois
et réglementations locales.
Panneau de commande
Ne mouillez pas le panneau de
commande. Cela pourrait provoquer
un choc électrique et/ou un
incendie.
N’appuyez pas sur les touches du
panneau de commande à l’aide
d’objets durs et pointus. Cela
pourrait endommager l’unité.
Ne nettoyez pas le panneau de
commande avec de l’eau, du
benzène, du diluant ou de la poudre
à récurer.
N’inspectez pas et n’entretenez pas
le panneau de commande vous-
même. Consultez un revendeur
agréé afin d’éviter toute blessure
due à un fonctionnement incorrect.
Consignes de sécurité
F569865-SS1114-0.indb 19F569865-SS1114-0.indb 19 08/01/2015 12:44:49 PM08/01/2015 12:44:49 PM
Process BlackProcess Black

20
Réglage initial
Revendeur
Sélectionnez les menus et déterminez les réglages en fonction du système
disponible dans le foyer. Il est recommandé que toutes les modifications de réglage
soient réalisées par un revendeur agréé ou un spécialiste.
• Après l’installation initiale, vous pouvez ajuster les réglages
manuellement. Le réglage initial reste actif jusqu’à sa
modification par l’utilisateur.
• Assurez-vous que la DEL de fonctionnement est éteinte (OFF)
avant de réaliser le réglage.
• Le système peut ne pas fonctionner correctement s’il est mal
réglé. Veuillez consulter un revendeur agréé.
1
Appuyez sur et simultanément pendant 5 secondes,
jusqu’à ce que SETTING STATUS s’affiche à l’écran.
2Appuyez sur ou pour sélectionner le menu.
3Appuyez sur pour entrer dans le menu.
4Appuyez sur ou pour sélectionner Yes/No, ou
d’autres options.
YES : pour activer le menu
No : pour désactiver le menu
5Appuyez sur pour valider.
Panneau de commande
AffichageDELde fonctionnement
Menu (1 ~ 15) Réglage
par défaut Réglage Affichage
1Raccordement du thermostat de la pièce
Pour sélectionner si le thermostat de la pièce en option est raccordé ou non.
NO YES NO
2Sélection du chauffage de secours intérieur
Pour réduire la puissance du chauffage, le cas échéant.
*Les valeurs en kW disponibles dépendent du modèle.
9 kW *3 kW / 6 kW /
9 kW
3Prévention du gel du circuit d’eau
Pour activer ou désactiver la prévention du gel du circuit d’eau lorsque le
système est à l’ARRÊT.
YES YES NO
4
*
1,
*
2
Intervalle de fonctionnement du refroidissement/chauffage
Pour régler l’intervalle pour le mode REFROIDISSEMENT ou CHAUFFAGE
pendant les modes REFROIDISSEMENT + RÉSERVOIR ou CHAUFFAGE +
RÉSERVOIR.
30 minutes
0,5 heure ~
10 heures
5*1 Intervalle de chauffage du réservoir
Pour régler l’intervalle pour le réservoir d’eau pendant les modes
REFROIDISSEMENT + RÉSERVOIR ou CHAUFFAGE + RÉSERVOIR.
1 heure
35 minutes
5 minutes ~
1 heure 35 minutes
Avant que l'unité intérieure ne
fonctionne, son rang de capacité
doit correspondre à celui de l'unité
extérieure connectée. Voir le tableau ci-
dessous pour des détails.
Réglage du rang de capacité du système
Le rang de capacité peut être réglé à partir du panneau
de commande
1Appuyez simultanément sur les boutons et
pendant 5 secondes.
2Appuyez sur le bouton ou pour sélectionner
le menu CAP RAN.
3Appuyez sur le bouton , puis appuyez
sur le bouton ou pour modifier le rang
de capacité et appuyez sur le bouton pour
confirmer le rang de capacité extérieur.
4Appuyez sur le bouton et sur Sortie pour
revenir à l'écran d'accueil.
Modèle Rang de capacité
Unité Intérieure Unité Extérieure
WH-ADC0916G9E8
WH-UX09FE8 9
WH-UX12FE8 12
WH-UX16FE8 16
WH-UD09FE8 9
WH-UD12FE8 12
WH-UD16FE8 16
F569865-SS1114-0.indb 20F569865-SS1114-0.indb 20 08/01/2015 12:44:49 PM08/01/2015 12:44:49 PM
Process BlackProcess Black