Panasonic WH-MXC12G9E8 User manual

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F569740
Model No.
Mono bloc Unit
WH-MXC09G3E8
WH-MXC12G9E8
Operating Instructions
(Mono bloc)
Air-to-Water Heatpump
Operating Instructions
(Mono bloc) Air-to-Water Heatpump 2-15
Installation Instructions attached.
Mode d’emploi
Pompe à chaleur air-eau (Mono bloc) 16-29
Consignes d’installation jointes.
Instrucciones de funcionamiento
Bomba de calor de aire a agua (Mono bloc)
30-43
Instrucciones de instalación adjuntas.
Bedienungsanleitung
(Kompaktgerät) Luft/Wasser-Wärmepumpe
44-57
Installationsanleitung liegt bei.
Istruzioni operative
Pompa di calore Aria-acqua (Mono bloc)
58-71
Istruzioni per l’installazione allegate.
Gebruiksaanwijzing
(Mono bloc) Air-to-Water Warmtepomp 72-85
De instructies voor installatie zijn bijgevoegd.
Instruções de funcionamento
Bomba de Calor Ar-Água (Mono bloco) 86-99
Instruções de instalação anexadas.

2
Thank you for purchasing Panasonic
product.
Before operating the system, read these
operating instructions thoroughly and keep them
for future reference.
Table of contents
Safety precautions ……………………………3-5
To adjust initial settings ………………………6-7
How to use ………………………………… 8-12
Maintenance …………………………………… 12
Troubleshooting ……………………………13-14
Information …………………………………… 15
Air-to-Water
Heatpump
(mono-bloc unit)
Power Supply
Solar Panel
Radiator
Shower
Fan Coil Unit
Floor
Heating
Water Tank Unit
Remote Control
Before use, make sure the system
has been installed correctly by an
authorised dealer according to the
given instructions.
• Panasonic (Mono bloc) Air-to-Water Heatpump is designed to
operate with Panasonic Water Tank Unit. Unless used together
with the Panasonic Water Tank Unit, Panasonic does not
guarantee any normal operation nor the reliability of the system.
• These operating instructions describe how to operate the system
using the mono bloc unit.
• As for the operation of other products such as water tank,
radiator, external thermo controller, and underfloor units, refer to
the operating instructions of each product.
• System could be locked to operate in HEAT mode and disable
COOLmode.
• Some functions described in this manual may not be applicable
to your system.
• Consult your nearest authorised dealer for further information.
*1The system is locked to operate without COOLmode. It can be
unlocked only by authorised installers or our authorised service
partners.
*2Only displayed when COOLmode is unlocked
(Means when COOLmode is available).
The illustrations in this manual are for explanation purposes only and may differ from the actual unit.
They are subject to change without notice for future improvement.
Operating conditions
HEATING *1 COOLING
Water outlet temperature (°C)
(Min. / Max.) 25 / 55 5 / 20
Outdoor ambient temperature (°C)
(Min. / Max.) -20 / 35 16 / 43
When the outdoor temperature is out of the
range in the table, the heating capacity will drop
significantly and the mono bloc unit may stop
operating for its protection.
The unit will restart automatically after the outdoor
temperature returns to the specified range.
System overview

3
To prevent personal injury, injury to
others or property damage, please
comply with the following:
Incorrect operation due to failure to
follow instructions below may cause
harm or damage, the seriousness of
which is classified as below:
WARNING This sign warns of death or serious
injury.
CAUTION This sign warns of injury or damage
to property.
The instructions to be followed are
classified by the following symbols:
This symbol denotes
an action that is
PROHIBITED.
These symbols denote
actions COMPULSORY.
WARNING
Mono bloc unit
This appliance may be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Children
shall not play with the appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.
Please consult an authorised
dealer or specialist to clean the
internal parts, repair, install,
remove and reinstall the unit.
Improper installation and
handling will cause leakage,
electric shock or fire.
Confirm with an authorised
dealer or specialist on usage of
any specified refrigerant type.
Using refrigerant type other than
the specified may cause product
damage, burst and injury etc.
Do not install the unit in
a potentially explosive or
flammable atmosphere. Failure
to do so could result in fire.
Do not insert your fingers
or other objects into the
mono bloc unit; the rotating
parts may cause injury.
Safety precautions
EnglishSafety precautions

4
Do not touch the mono bloc unit
during lightning, it may cause an
electric shock.
Do not sit or step on the
unit, you may fall down
accidentally.
Power supply
Do not use a
modified cord, joint
cord, extension
cord or unspecified
cord to prevent
overheating and fire.
To prevent overheating, fire or
electric shock:
•Do not share the same power
outlet with other equipment.
•Do not operate with wet hands.
•Do not bend or twist power
supply cord.
If the supply cord is damaged,
it must be replaced by the
manufacturer, service agent or
similarly qualified persons in
order to avoid a hazard.
This unit is equipped with
Residue Current Circuit Breaker
(RCCB).Ask an authorised
dealer to check RCCB operation
regularly, especially after
installation, inspection, and
maintenance. RCCB malfunction
may result in electric shock and/
or fire.
It is strongly recommended that
Install Residual Current Device
(RCD) on-site to prevent electric
shock and/or fire.
Before obtaining access to
terminals, all supply circuits must
be disconnected.
Stop using the product if any
abnormality/failure occurs and
disconnect the power supply.
(Risk of smoke/fire/electric
shock)
Examples of abnormality/failure
•RCCB trips frequently.
•Burning smell is observed.
•Abnormal noise or vibration of
the unit is observed.
•Hot water leaks from the unit.
Contact your local dealer
immediately for maintenance/
repair.
Wear gloves during inspection
and maintenance.
This equipment must be earthed
to prevent electrical shock or fire.
Prevent electric shock by
disconnecting the power supply
before cleaning or servicing.
This appliance is for multiple
uses. To avoid electric shock,
burn and/or fatal injury, make
sure to disconnect all power
supplies before accessing any
terminal in the unit.
Safety precautions

5
CAUTION
Mono bloc unit
Do not wash the unit with water,
benzine, thinner or scouring
powder to avoid damage or
corrosion on the unit.
Do not install the unit close
to any combustibles or at
bathroom. Otherwise, it may
cause electric shock and/or fire.
Do not touch the water discharge
pipe of the unit during operation.
Do not place any material on the
unit or under it.
Do not touch the sharp
aluminium fin; sharp parts
may cause injury.
Do not use the system during
sterilisation in order to prevent
scalding with hot water, or
overheating of shower.
Prevent water leakage by
ensuring that the drainage pipe
is connected properly.
After a long period of use, make
sure the installation rack is not
deteriorated. The deteriorated
rack may cause the unit to fall
down.
Ask an authorised dealer
to determine the level of
sterilisation function field settings
according to the local laws and
regulations.
Remote control
Do not wet the remote control.
Failure to do so may result in
electric shock and/or fire.
Do not press the buttons on the
remote control using hard and
sharp objects. Failure to do so
may cause damage to the unit.
Do not wash the remote control
using water, benzine, thinner or
scouring powder.
Do not inspect or maintain the
remote control by yourself.
Consult an authorised dealer in
order to prevent personal injury
caused by incorrect operation.
EnglishSafety precautions

6
To adjust initial settings
Dealer
Select menus and determine settings according to the system available in the
household. It is recommended that all alterations of settings are done by an
authorised dealer or specialist.
• After initial installation, you may manually adjust the settings.
The initial setting remains active until the user changes it.
• The remote control can be used for multiple installations.
• Ensure the operation LED is OFF before setting.
• The system may not work properly if set wrongly. Please consult
an authorised dealer.
1Press and simultaneously and hold for
5 seconds until the display shows SETTING STATUS.
2Press or to select the menu.
3Press to enter the menu.
4Press or to select YES/NO, or other options.
YES: to enable the menu
NO: to disable the menu
5Press to confirm.
Remote Control
DisplayOperation LED
Menu (1 ~ 20) Default
Setting Setting Display
1Room Thermostat Connection
To select whether or not to connect to the optional room thermostat.
NO YES NO
2Backup Heater Selection
To reduce the heater power if unnecessary.
*Options of kW vary depending on the model.
9 kW *3 kW / 6 kW /
9 kW
3Water System Freeze Prevention
To activate or deactivate the water freeze prevention when the
system is OFF.
YES YES NO
4Tank Connection
To select whether or not to connect to the optional water tank unit.
Note: If NO is selected, menus 5 to 15 are skipped.
NO YES NO
5Solar Priority
To select the use of solar panel for heating up the water tank.
NO YES NO
6*1, *2 Cooling Priority
To choose the room cooling as priority during COOL+ TANK mode.
Note: If YES is selected, menus 8 and 9 are skipped for COOL+
TANK mode.
YES YES NO
7Heating Priority
To select the room heating as priority during HEAT +TANK mode.
Note: If YES is selected, menus 8 and 9 are skipped for HEAT +
TANK mode.
NO YES NO
8*1, *2 Cooling/Heating Operation Interval
To set the interval for COOLor HEAT mode during COOL+TANK or
HEAT + TANK mode.
Note: If YES is selected in menus 6 and 7, this menu is skipped.
3 hours 0.5 hours ~
10 hours
9*1 Tank Heat-up Interval
To set the interval for the water tank during COOL+ TANK or HEAT
+ TANK mode.
Note: If YES is selected in menus 6 and 7, this menu is skipped.
30 minutes 5 minutes ~
1 hour 35 minutes

7
10 Booster Heater
To activate or deactivate the water tank’s booster heater.
Note: If NO is selected, menu 11 is skipped.
YES YES NO
11 Booster Heater Delay Timer
To delay time for the booster heater to activate while the system is
heating up the water tank.
1 hour 20 minutes ~
1 hour 35 minutes
• Do not use the system during sterilisation in order to prevent scalding with hot water, or overheating of shower.
• Ask an authorised dealer to determine the level of sterilisation function field settings according to the local laws and regulations.
12 Sterilisation
To sterilise the water tank, if required.
Note: If NO is selected, menus 13 to 15 are skipped.
YES YES NO
13 Sterilisation Day & Time
To set timer for sterilisation.
(Only once a week. Operates even under a standby condition)
Monday
12:00 Monday ~ Sunday 0:00 ~ 23:50
14 Sterilisation Temperature
To set the temperature of sterilisation.
70 °C 40 °C ~ 75 °C
15
Continuation of Sterilisation
To maintain heating temperature in order to complete the sterilisation.
10 minutes 5 minutes ~
1 hour
16 Base Pan Heater
To select whether or not to connect to the optional base pan heater.
Note: If NO is selected, menu 17 is skipped.
NO YES NO
17 Base Pan Heater type
TypeA-The base pan heater activates only during deice operation.
Type B - The base pan heater activates when outdoor ambient
temperature is 5 °C or lower.
AAB
18 *1, *2 Cool Outdoor Temperature setting
To set the outdoor ambient temperature for theAUTO mode to
change from HEAT to COOL.
15 °C 5 °C ~ 25 °C
19 *1, *2 Heat Outdoor Temperature setting
To set the outdoor ambient temperature for theAUTO mode to
change from COOLto HEAT.
10 °C 5 °C ~ 25 °C
20 Dry Concrete
During construction to dry the concrete under a preset temperature.
Do not use this menu for any other purposes and in period other than
during construction (refer to information page).
- 1 day ~ 99 days
User
Remote control preparation
1Press .
2Press or to set the current day.
3Press to confirm.
4Repeat steps 2and 3to set the current time.
■Note:
• The current day and time need to be set in cases below:
- When the power is turned on for the first time.
-Along time has elapsed since the power was turned on the
last time.
• The current time that has been set will be the standard time for
all the timer operations.
Caution Indicator (Tank Temperature above 60 °C)
Dealer Operation/settings to be done only by the authorised dealer/specialist.
User Operation/settings to be done by the authorised dealer/specialist or user.
*1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
EnglishTo adjust initial settings

8
How to use
User
Enjoy quiet operation
Press .
• This operation reduces the noise of mono bloc unit.
The operation may cause heating/
*
1
cooling ability to
decrease.
User
System status check mode
1Press .
(The display shows STATUS.)
2Press or to check the selected mode.
• Dry concrete (does not show during normal
operation)
• The Water InletTemperature
• Tank Temperature
• Compressor Running Frequency
• Error History
• Heat mode total power consumption (Up to 999 days)
• *
1
Cool mode total power consumption (Up to 999 days)
• Tank mode total power consumption (Up to 999 days)
• Press to exit the STATUS mode.
■Note:
• Once the STATUS mode is entered, the display
shows STATUS.
• The STATUS mode cannot be activated when the
display shows SETTING.
• The total power consumption is an estimated value
based onAC 230 V and may differ from value
measured by precise equipment.
■Note: In normal operation, the , and buttons are not in use.
User
Turn on or off the system
Press .
When the system is ON, the operation LED is lit and the
actual water outlet temperature and outdoor ambient
temperature are shown on the display.
User
Select operation mode
Press to select operation mode.
AUTO • Depending on the preset outdoor
temperature, the system selects HEAT or
*1 COOLoperation mode.
AUTO
+ TANK
• Depending on the preset outdoor
temperature, the system selects HEAT +
TANK or *
1
COOL+ TANK operation mode.
HEAT • The panel/floor HEAT operation is either
turned ON or OFF.
• The mono bloc unit provides heat to the
system.
HEAT
+ TANK • The mono bloc unit provides heat to the
sanitary water tank and the system.
• This mode can be selected only when the
sanitary water tank is installed.
TANK • The sanitary water tank is either turned
ON or OFF.
• The mono bloc unit provides heat to the
sanitary water tank.
COOL
+ TANK • The mono bloc unit provides cooling to
the system.
• The system controls the booster heater in
the sanitary water tank.
COOL • The panel is either turned ON or OFF.
• The mono bloc unit provides cooling to
the system.
User
Initiate the backup heater
Press .
• The backup heater provides extra heat at low outdoor
temperature. The backup heater is possible only in the
heat mode.
• Once the backup heater is set, it is automatically
operated when conditions are fulfilled.
• To disable the backup heater, press again.
The system is turned off by an external switch.
*1, *2
*1, *2

9
Dealer Operation/settings to be done only by the authorised dealer/specialist.
User Operation/settings to be done by the authorised dealer/specialist or user.
*1The system is locked to operate without COOLmode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOLmode is unlocked (Means when COOL mode is available).
Dealer
System temperature setting Temperature settingDisplay
The system controls the temperature for each menu based on the
outdoor ambient temperature.
• To set or change the temperatures, make sure to contact your
nearest authorised dealer.
1Press and hold for 5 seconds to enter the
temperature range setting mode.
(The display shows SETTING.)
2Press or to select a menu.
3Press to enter the menu.
4Press or to set the desired temperature.
5Press to confirm the setting.
• Repeat steps 2to 5to set other menus.
User
Checking the temperature range
1Press and hold for 5 seconds to enter the temperature range setting mode.
2Press or to select a menu.
• Press
to exit.
Menu Default
setting Temperature setting Display
Setting of low outdoor ambient temperature. -5 °C -15 °C ~ 15 °C
HEAT
Setting of high outdoor ambient temperature. 15 °C -15 °C ~ 15 °C
Setting of water outlet temperature at low outdoor
ambient temperature. 55 °C 25 °C ~ 55 °C
Setting of water outlet temperature at high outdoor
ambient temperature. 35 °C 25 °C ~ 55 °C
During HEAT mode, the water
outlet temperature is adjusted as
is shown the diagram on the right.
It is performed within the preset
temperature range.
<Water outlet
temperature>
<Outdoor ambient temperature>
max. water temp.
min. water temp.
Setting of outdoor ambient temperature to turn
OFF heating operation during HEAT mode. 24 °C 5 °C ~ 35 °C HEAT
Setting of outdoor ambient temperature to turn ON
the backup heater. 0 °C -15 °C ~ 20 °C HEATER
Setting of water outlet temperature during *
1
COOL
mode. 10 °C 5 °C ~ 20 °C
*1, *2 COOL
Setting of sanitary water tank temperature. 52 °C 40 °C ~ 75 °C TANK
EnglishHow to use

10
How to use
User
Shifting the water temperature Desired temperature setting
This easily shifts the water outlet temperature if the setting is
undesirable.
1Press to enter the water temperature shifting mode.
2Press to change setting.
3Press or to set the desired temperature.
(temperature range: -5 °C ~ 5 °C)
Temperature setting
+5
-5 Shift value
<Water outlet
temperature>
<Outdoor ambient temperature>
4Press to confirm the setting.
■Note:
• Press or wait for 30 seconds to exit the SETTING mode.
• The set temperature will be saved in the system once confirmed.
• The SETTING mode cannot be activated when the SERVICE and STATUS indicators are ON.
• The system will shift the temperature within water outlet temperature range.
User
Holiday mode
• By setting the day (s) in holiday mode, it promotes energy saving
while you are on holiday, and enables the system to resume at the
preset temperature after your holiday.
• Ensure that the system is OFF before setting.
• The system will resume operation automatically at 00:00 am after
the holiday.
• The day the HOLIDAY mode was set is counted as day 1.
Desired days
Example:
Setting the holiday mode on June 21, 08:00 am. By setting 3 days,
the system resumes operation on June 24, 00:00 am.
1Press to enter the HOLIDAY mode.
2Press or to set the desired days.
(Setting range: 1 day ~ 999 days)
3Press to confirm the setting.
■Note:
• Press or wait 30 seconds to exit the HOLIDAY mode.