Panasonic WH-UD09HE5-1 User manual

English
Operating Instructions
Air-to-Water Hydromodule + Tank
Thank you for purchasing Panasonic
product.
Before operating the system, please read these
operating instructions thoroughly and keep them
for future reference.
Installation Instructions attached.
Serial number and production year please refer to
name plate.
ACXF55-03410
Operating Instructions
Air-to-Water Hydromodule + Tank
Model No.
Indoor Unit
WH-ADC0309H3E5UK
Outdoor Unit
WH-UD03HE5-1
WH-UD05HE5-1
WH-UD07HE5-1
WH-UD09HE5-1
Manufactured by:
Panasonic Appliances Air-Conditioning Malaysia Sdn. Bhd.
Lot 2, Persiaran Tengku Ampuan, Section 21,
Shah Alam Industrial Site, 40300 Shah Alam,
Selangor Darul Ehsan, Malaysia.

2
Table of contents
Safety precautions .........................................................4-6
Remote Controller buttons and display .........................7-9
Initialization .......................................................................9
Quick Menu ....................................................................10
Menus ........................................................................10-23
For user
1 Function setup ...................................................10-11
1.1 Weekly timer
1.2 Holiday timer
1.3 Quiet timer
1.4 Room heater
1.5 Tank heater
1.6 Sterilization
1.7 DHW mode
2 System check .........................................................12
2.1 Energy monitor
2.2 Water temperatures
2.3 Error history
2.4 Compressor
2.5 Heater
3 Personal setup ...................................................12-13
3.1 Touch sound
3.2 LCD contrast
3.3 Backlight
3.4 Backlight intensity
3.5 Clock format
3.6 Date & Time
3.7 Language
3.8 Unlock password
4 Service contact .......................................................13
4.1 Contact 1 / Contact 2
For installer
5 Installer setup > System setup ..........................14-18
5.1 Optional PCB connectivity
5.2 Zone & Sensor
5.3 Heater capacity
5.4 Anti freezing
5.5 Buffer tank connection
5.6 Base pan heater
5.7 Alternative outdoor sensor
5.8 Bivalent connection
5.9 External SW
5.10 Solar connection
5.11 External error signal
5.12 Demand control
5.13 SG ready
5.14 External compressor SW
5.15 Circulation liquid
5.16 Heat-Cool SW
6 Installer setup > Operation setup ......................18-22
6.1 Heat
6.2 Cool
6.3 Auto
6.4 Tank
7 Installer setup > Service setup ..........................22-23
7.1 Pump maximum speed
7.2 Pump down
7.3 Dry concrete
7.4 Service contact
Cleaning instructions ......................................................24
Troubleshooting .........................................................25-26
Information ......................................................................27

Operating conditions
HEATING
(TANK)
HEATING
(CIRCUIT)
COOLING
(CIRCUIT)
Water outlet temperature (°C)
(Min. / Max.) - / 65* 20 / 55 5 / 20
Outdoor ambient temperature (°C)
(Min. / Max.) -20 / 35 16 / 43
* Above 55 °C, only possible with backup heater operation.
When the outdoor temperature is out
of the range in the table, the heating
capacity will drop significantly and the
outdoor unit may stop operating for its
protection.
The unit will restart automatically after
the outdoor temperature returns to the
specified range.
3
English
Before use, make sure the system has been installed correctly by an
authorised dealer according to the given instructions.
• Panasonic Air-to-Water is a split system, consisting of two units: indoor and outdoor units. The indoor unit consist of
the hydromodule and 200L sanitary water tank.
• These operating instructions describe how to operate the system using the indoor and outdoor units.
• As for the operation of other products such as radiator, external thermo controller, and underfloor units, refer to the
operating instructions of each product.
• System could be locked to operate in HEAT mode and disable COOL mode.
• Some functions described in this manual may not be applicable to your system.
• Consult your nearest authorised dealer for further information.
*1 The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised
service partners.
*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available)
System overview
Radiator
Shower
Fan Coil
Unit
Floor
Heating
Outdoor Unit
Solar Panel
Power Supply
The illustrations in this manual are for explanation purposes only and may differ from the actual unit.
They are subject to change without notice for future improvement.
Note:
Not recommended to open the Front Plate.
(For authorised dealer/specialist use only)
Indoor Unit
Remote Controller
Front Plate

4
Safety precautions
To prevent personal injury, injury to
others or property damage, please
comply with the following:
Incorrect operation due to failure to
follow instructions below may cause
harm or damage, the seriousness of
which is classified as below:
WARNING
This sign warns of
death or serious
injury.
CAUTION
This sign warns of
injury or damage
to property.
The instructions to be followed are
classified by the following symbols:
This symbol denotes
an action that is
PROHIBITED.
These symbols denote
actions COMPULSORY.
WARNING
Indoor unit and outdoor
unit
This appliance may be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Children
shall not play with the appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.
Please consult an authorised
dealer or specialist to clean the
internal parts, repair, install,
remove and reinstall the unit.
Improper installation and
handling will cause leakage,
electric shock or fire.
Confirm with an authorised
dealer or specialist on usage of
any specified refrigerant type.
Using refrigerant type other than
the specified may cause product
damage, burst and injury etc.

5
English
Do not install the unit in
a potentially explosive or
flammable atmosphere. Failure
to do so could result in fire.
Do not insert your fingers
or other objects into the
indoor or outdoor unit; the
rotating parts may cause
injury.
Do not touch the outdoor unit
during lightning, it may cause an
electric shock.
Do not sit or step on the
unit, you may fall down
accidentally.
Do not install the indoor unit
outdoors. This is designed for
indoor installation only.
Power supply
Do not use a
modified cord, joint
cord, extension
cord or unspecified
cord to prevent
overheating and fire.
To prevent overheating, fire or
electric shock:
• Do not share the same power
outlet with other equipment.
• Do not operate with wet hands.
• Do not bend or twist power
supply cord.
If the supply cord is damaged,
it must be replaced by the
manufacturer, service agent or
similarly qualified persons in
order to avoid a hazard.
This unit is equipped with
Residual Current Circuit
Breaker/Earth Leakage Circuit
Breaker (RCCB/ELCB). Ask
an authorised dealer to check
RCCB/ELCB operation regularly,
especially after installation,
inspection, and maintenance.
RCCB/ELCB malfunction may
result in electric shock and/or
fire.
It is strongly recommended that
Install Residual Current Device
(RCD) on-site to prevent electric
shock and/or fire.
Before obtaining access to
terminals, all supply circuits must
be disconnected.
Stop using the product if any
abnormality/failure occurs and
disconnect the power supply.
(Risk of smoke/fire/electric
shock)
Examples of abnormality/failure
• RCCB/ELCB trips frequently.
• Burning smell is observed.
• Abnormal noise or vibration of
the unit is observed.
• Hot water leaks from the indoor
unit.
Contact your local dealer
immediately for maintenance/
repair.
Wear gloves during inspection
and maintenance.
Safety precautions

6
Safety precautions
This equipment must be earthed
to prevent electrical shock or fire.
Prevent electric shock by
disconnecting the power supply
- Before cleaning or servicing.
- When extended non-use.
This appliance is for multiple
uses. To avoid electric shock,
burn and/or fatal injury, make
sure to disconnect all power
supplies before accessing any
terminal in the indoor unit.
CAUTION
Indoor unit and outdoor
unit
Do not wash the indoor unit
with water, benzine, thinner
or scouring powder to avoid
damage or corrosion on the unit.
Do not install the unit close
to any combustibles or at
bathroom. Otherwise, it may
cause electric shock and/or fire.
Do not touch the water discharge
pipe of the indoor unit during
operation.
Do not place any material on the
unit or under it.
Do not touch the sharp
aluminium fin; sharp parts
may cause injury.
Do not use the system during
sterilisation in order to prevent
scalding with hot water, or
overheating of shower.
Prevent water leakage by
ensuring that the drainage pipe
is connected properly.
After a long period of use, make
sure the installation rack is not
deteriorated. The deteriorated
rack may cause the unit to fall
down.
Ask an authorised dealer
to determine the level of
sterilisation function field settings
according to the local laws and
regulations.
Remote Controller
Do not wet the Remote
Controller. Failure to do so may
result in electric shock and/or
fire.
Do not press the buttons on the
Remote Controller using hard
and sharp objects. Failure to do
so may cause damage to the
unit.
Do not wash the Remote
Controller using water, benzine,
thinner or scouring powder.
Do not inspect or maintain the
Remote Controller by yourself.
Consult an authorised dealer in
order to prevent personal injury
caused by incorrect operation.

7
English
Remote Controller buttons and display
Buttons / Indicator
1
Quick Menu button
(For more details, refer to the separate
Quick Menu Guide.)
2Back button
Returns to the previous screen
3LCD Display
4Main Menu button
For function setup
5ON/OFF button
Starts/Stops operation
6
Operation indicator
Illuminates during operation, blinks during
alarm.
Press centre
No glove
No pen
2
1
4
5
6
3
Cross key buttons
Selects an item.
Enter button
Fixes the selected content.
Up
Down
Left Right
Safety precautions / Remote Controller buttons and display

8
Remote Controller buttons and display
Display
1Mode selection
AUTO • Depending on the preset outdoor
temperature, the system selects
HEAT or *1COOL operation mode.
Auto Heat Auto Cool
*1, *2 COOL • The fan coil unit is either turned
ON or OFF.
• The outdoor unit provides cooling
to the system.
AUTO
+ TANK
• Depending on the preset outdoor
temperature, the system selects
HEAT + TANK or *1COOL + TANK
operation mode.
Auto Heat Auto Cool
*1, *2 COOL
+ TANK
• The outdoor unit provides cooling
to the system.
• The system controls the booster
heater in the water tank.
HEAT • The panel/floor HEAT operation is
either turned ON or OFF.
• The outdoor unit provides heat to
the system.
TANK • The water tank is either turned
ON or OFF.
• The outdoor unit provides heat to
the water tank.
HEAT
+ TANK
• The outdoor unit provides heat to
the water tank and the system.
• This mode can be selected only
when the water tank is installed.
* The direction icons point to the currently
active mode.
• Room operation / Tank operation.
• Deice operation.
2Operation icons
The status of operation is displayed.
Icon will not display (under operation OFF screen) whenever operation is OFF except weekly timer.
Holiday operation status Weekly Timer operation status Quiet operation status
Zone:Room Thermostat
→Internal sensor status Powerful operation status Demand Control or SG ready or SHP status
Room Heater status Tank Heater status Solar status
Bivalent status
(Boiler)
*1 The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.
*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).
2 43
1
5
6
7

9
English
Initialization
Before starting to install the various menu settings, please initiate the Remote Controller by selecting the language of
operation and installing the date and time correctly.
It is recommended that the installer conducts the following initialization of the Remote Controller.
Selecting the language LCD blinking
Press and wait while the display is
initializing.
1Scroll with and to select the language.
2Press to confirm the selection.
Setting the clock
1Select with or how to display the time,
either 24h or am/pm format (for example, 15:00
or 3 pm).
2Press to confirm the selection.
3Use and to select year, month, day,
hour and minutes. (Press to confirm the
selection each time.)
4Once the time is set, time and day will appear
on the display even if the Remote Controller is
turned OFF.
3Temperature of each zone
4Time and day
5Water Tank temperature
6Outdoor temperature
7Sensor type/Set temperature type icons
Water Temperature
→Compensation curve
Water Temperature
→Direct Pool only
Room Thermostat
→External
Room Thermostat
→Internal
Remote Controller buttons and display / Initialization

10
Menus For user
Select menus and determine settings according to the system
available in the household. All initial settings must be done by an
authorised dealer or a specialist. It is recommended that all alterations
of the initial settings are also done by an authorised dealer or a
specialist.
• After initial installation, you may manually adjust the settings.
• The initial setting remains active until the user changes it.
• The Remote Controller can be used for multiple installations.
• Ensure the operation indicator is OFF before setting.
• The system may not work properly if set wrongly.
Please consult an authorised dealer.
To display <Main Menu>:
To select menu:
To confirm the selected content:
After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.
1Press to display the quick menu.
Force DHW Powerful Quiet Force Heater
Weekly Timer Force Defrost Error Reset R/C Lock
2Use to select menu.
3Press to turn on/off the select menu.
Quick Menu
Menu Default Setting Setting Options / Display
1 Function setup
1.1 Weekly timer
Once the weekly timer is set up,
User can edit from Quick Menu.
To set up to 6 patterns of
operation on a weekly basis.
• Disabled if Heat-Cool SW is
pressed or if Force Heater
is on.
Timer setup
Select day of the week and
set the patterns needed
(Time / Operation ON/OFF / Mode)
Timer copy
Select day of the week