Panasonic WV-SPN311 User manual

Operating Instructions
Network Camera
Model No. WV-SPN3 Series
WV-SPN311
This manual covers the models: WV-SPN3 Series(WV-SPN311,WV-SPN310)
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Preface
About the user manuals
There are 3 sets of operating instructions as follows.
•Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
•Important Information: Provides information about the cautions required for safely using and installing this
camera.
•Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-SPN311. Depending on the model
used, the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
SPN311
SPN311
: The functions with this notation are available when using the model WV-SPN311.
SPN310
SPN310
: The functions with this notation are available when using the model WV-SPN310.
Trademarks and registered trademarks
•Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
•iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
•Android is a trademark of Google Inc.
•Firefox is a registered trademark of the Mozilla Foundation.
•SDXC Logo is a trademark of SD-3C, LLC.
•All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 8.1 is described as Windows 8.1.
Microsoft® Windows® 8 is described as Windows 8.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows®
Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™.
2 Operating Instructions
Preface

Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
•The default setting of “Automatic installation” is “On”. Follow the instructions on page 214 when the
message is displayed on the information bar of the browser.
•When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
•When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
•The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 189). Refer to your dealer for the software licensing.
Operating Instructions 3
Preface

Table of Contents
1 Monitor images on a PC ..........................................................................7
1.1 Monitor images from a single camera .............................................................................7
1.2 About the “Live” page ......................................................................................................9
1.3 Monitor cropping images ...............................................................................................13
1.4 Monitor images from multiple cameras ........................................................................16
2 Monitor images on a cellular phone/mobile terminal .........................17
2.1 Monitor images on a cellular phone ..............................................................................17
2.2 Monitor images on a mobile terminal ............................................................................19
3 Record images on the SD memory card manually .............................24
4 Action at an alarm occurrence ..............................................................26
4.1 Alarm type ........................................................................................................................26
4.2 Action at an alarm occurrence .......................................................................................26
5 Transmit images onto an FTP server ...................................................28
5.1 Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................28
5.2 Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................28
5.3 Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................29
6 Display the log list .................................................................................30
7 Playback of images on the SD memory card ......................................34
7.1 Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory
card ...................................................................................................................................34
7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H.264(4)” images saved to the SD
memory card ....................................................................................................................37
8 About the network security ...................................................................40
8.1 Equipped security functions ..........................................................................................40
9 Display the setup menu from a PC .......................................................41
9.1 How to display the setup menu .....................................................................................41
9.2 How to operate the setup menu .....................................................................................43
9.3 About the setup menu window ......................................................................................45
10 Configure the basic settings of the camera [Basic] ...........................47
10.1 Configure the basic settings [Basic] .............................................................................47
10.2 Configure the Internet settings [Internet] .....................................................................51
10.3 Configure the settings relating to the SD memory card [SD memory card] ..............53
10.4 Configure the settings relating to alteration detection [Alteration detection] ..........61
10.5 How to configure alteration detection settings ............................................................63
10.5.1 Generation of the CRT key (encryption key) ..................................................................63
10.5.2 Generation of the self-signed certificate (security certificate) .........................................64
10.5.3 Generation of CSR (Certificate Signing Request) ..........................................................66
10.5.4 Installation of the certificate issued by CA ......................................................................68
10.5.5 Configuration of alteration detection ...............................................................................69
4 Operating Instructions
Table of Contents

10.6 Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................70
10.7 Configure the directory of the PC that images will be downloaded to [Log] ............81
11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................83
11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................83
11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................84
11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................86
11.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and
lens distortion compensation [Image quality] ..............................................................91
11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ...............92
11.4.2 Set mask areas ..............................................................................................................99
11.5 Back focus setting (“Back focus” setup menu) (WV-SPN311) .................................102
11.6 Adjust the angular field of view using the extra optical zoom function ..................103
11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) .............................................................................................................................104
11.8 Configure the VIQS setting ..........................................................................................106
11.9 Configure the VIQS area ...............................................................................................108
11.10 Configure the settings relating to lens distortion compensation ............................110
11.11 Configure the settings relating to audio [Audio] .......................................................111
12 Configure the multi-screen settings [Multi-screen] ..........................114
13 Configure the alarm settings [Alarm] .................................................116
13.1 Configure the settings relating to the alarm action [Alarm] .....................................116
13.2 Configure the settings relating to the alarm output terminal [Alarm] ......................118
13.3 Change the AUX name [Alarm] ....................................................................................119
13.4 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................119
13.4.1 Configure settings relating to image quality on alarm action ........................................120
13.4.2 Configure settings relating to alarm E-mail notifications ..............................................121
13.4.3 Configure settings relating to FTP transmissions of alarm images ..............................122
13.4.4 Configure settings relating to recording to an SD memory card when an alarm
occurs ...........................................................................................................................123
13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm
occurs ...........................................................................................................................124
13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs .............125
13.5 Configure the VMD settings [VMD area] .....................................................................125
13.5.1 Set the VMD areas [VMD area] ....................................................................................127
13.6 Configure the settings relating to the audio detection [Audio detection] ...............129
13.7 Configuration of the settings relating to alarm notification [Notification] ..............131
13.7.1 Configure the settings relating to Panasonic alarm protocol ........................................132
13.7.2 Configure the settings relating to HTTP alarm notification ...........................................134
14 Configure the settings related to advanced view [Advanced
view] ......................................................................................................136
14.1 Configure the settings relating to cropping [Cropping] ............................................136
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................139
15.1 Configure the settings relating to the user authentication [User auth.] ..................139
15.2 Configure the settings relating to the host authentication [Host auth.] ..................140
15.3 Configure the settings relating to the priority stream [System] ...............................141
Operating Instructions 5
Table of Contents

16 Configuring the network settings [Network] .....................................144
16.1 Configure the network settings [Network] ..................................................................144
16.2 Configure advanced network settings [Advanced] ...................................................148
16.2.1 Configure the settings related to sending E-mails ........................................................149
16.2.2 Configure the settings related to FTP transmission .....................................................152
16.2.3 Configure the settings relating to the NTP server ........................................................155
16.2.4 Configure the UPnP settings ........................................................................................157
16.2.5 Configure the HTTPS settings ......................................................................................158
16.2.6 Configure the settings relating to DDNS ......................................................................160
16.2.7 Configure the settings relating to SNMP ......................................................................160
16.2.8 Configure the Diffserv settings .....................................................................................161
16.3 How to configure HTTPS settings ...............................................................................162
16.3.1 Generation of the CRT key (SSL encryption key) ........................................................163
16.3.2 Generation of the self-signed certificate (security certificate) .......................................164
16.3.3 Generation of CSR (Certificate Signing Request) ........................................................166
16.3.4 Installation of the server certificate ...............................................................................167
16.3.5 Configuration of the connection protocol ......................................................................168
16.4 Access the camera using the HTTPS protocol ..........................................................169
16.4.1 Install the security certificate ........................................................................................169
16.5 How to configure the settings relating to DDNS ........................................................176
16.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........177
16.5.2 When using the “Viewnetcam.com” service .................................................................178
16.5.3 Procedure to register information for the “Viewnetcam.com” service ...........................179
16.5.4 Checking the information registered for the “Viewnetcam.com” service ......................180
16.5.5 When using “Dynamic DNS Update” ............................................................................180
16.5.6 When using “Dynamic DNS Update(DHCP)” ...............................................................181
17 Configure the settings relating to the schedules [Schedule] ..........182
17.1 How to set the schedules .............................................................................................185
17.2 How to delete the set schedule ....................................................................................187
18 Maintenance of the camera [Maintenance] ........................................189
18.1 Check the system log [System log] .............................................................................189
18.2 Upgrade the firmware [Upgrade] .................................................................................189
18.3 Check the status [Status] .............................................................................................191
18.4 Reset the settings/Reboot the camera [Default reset] ...............................................192
18.5 Settings data/backing up or restoring logs [Data] .....................................................193
19 Using the CD-ROM ...............................................................................195
19.1 About the CD launcher .................................................................................................195
19.2 Installing Panasonic “IP Setting Software” ................................................................196
19.3 Installing the manuals ..................................................................................................197
19.4 Installing the Viewer software ......................................................................................197
19.5 Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................198
20 About the displayed system log .........................................................201
21 Troubleshooting ...................................................................................206
22 Directory structure of drive B .............................................................216
6 Operating Instructions
Table of Contents

1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
•Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
•Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
•When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
•When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•Refer to page 169 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 144).
Operating Instructions 7
1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.
→The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows.
User name: admin
Password: 12345
IMPORTANT
•To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
•When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
•The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users.
When 14 users are concurrently accessing, the access limit message will be displayed for users who
subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only
the first user who accessed to monitor H.264 images will be included in the maximum number. The
second and subsequent users who are monitoring H.264 images will not be included in the maximum
number.
•When “On” is selected for “H.264 transmission” (®page 86), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
•The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
max. 5fps
When “Off” is selected for “H.264 transmission”
max. 30fps
8 Operating Instructions
1 Monitor images on a PC

1.2 About the “Live” page
1
O
A
B
C
D
E
F
G
H
I
J
K
L
M
N
W
V
U
T
S
R
Q
P
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the
[Basic] settings. (®page 47)
[Setup] button*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Display the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
•[H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, “H.264(3)”, “H.264(4)”, the
[H.264] button will be displayed. (®page 86)
•[JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
•[1] button: The letter “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. (®page 86)
•[2] button: The letter “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. (®page 86)
•[3] button: The letter “3” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(3)”. (®page 86)
•[4] button: The letter “4” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(4)”. (®page 86)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
Operating Instructions 9
1 Monitor images on a PC

Aspect ratio of
“4:3”
[1280x960] The letters “1280x960” will turn green and images in the
main area will be displayed in 1280 x 960 (pixels).
[800x600] The letters “800x600” will turn green and images in the
main area will be displayed in 800 x 600 (pixels).
[VGA] The letters “VGA” will turn green and images in the main
area will be displayed in VGA size.
[400x300] The letters “400x300” will turn green and images in the
main area will be displayed in 400 x 300 (pixels).
[QVGA] The letters “QVGA” will turn green and images in the main
area will be displayed in QVGA size.
[160x120] The letters “160x120” will turn green and images in the
main area will be displayed in 160 x 120 (pixels).
Aspect ratio of
“16:9”
[1280x720] The letters “1280x720” will turn green and images in the
main area will be displayed in 1280 x 720 (pixels).
[640x360] The letters “640x360” will turn green and images in the
main area will be displayed in 640 x 360 (pixels).
[320x180] The letters “320x180” will turn green and images in the
main area will be displayed in 320 x 180 (pixels).
[160x90] The letters “160x90” will turn green and images in the
main area will be displayed in 160 x 90 (pixels).
Note
•Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of
[JPEG] on the [JPEG/H.264] tab.
•When “1280x960”, or “1280x720” is selected for the image capture size, it may become smaller
than the actual size depending on the window size of the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
•[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 84)
•[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 84)
[Zoom] buttons
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View
4S”.
•[x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.
•[x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.
•[x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.
[Brightness] buttons*3
The brightness is adjustable from 0 to 255.
•(darker) button: Images become darker.
•button: The adjusted brightness will return to the default brightness (64).
•(brighter) button: Images become brighter.
[Cropping] display
Cropping setup display is only displayed when the images set in “Cropping” on the [Cropping] tab of the
“Advanced view” page are displayed in the main area. (®page 136)
10 Operating Instructions
1 Monitor images on a PC

Within the full angle image, the white outlines display what position the image was cropped from. During
sequence operations, the cropping positions used by the sequence function are displayed in multiple white
outlines (the display shown in the cropping display is not updated by changes to the position of the
sequence or images).
[AUX] buttons*3
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 116)
•[Open] button: The letters “Open” on the button will turn green and the status of the AUX connector
will be open.
•[Close] button: The letters “Close” on the button will turn green and the status of the AUX connector
will be closed.
[Rec. on SD] button*3
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu.
(®page 56)
Click this button to manually record images on the SD memory card. Refer to page 24 for descriptions
of how to manually record images on the SD memory card.
[Log] button*1
When the [List/Play] button is clicked, the log list will be displayed and images saved on the SD memory
card can be played.
Refer to page 30 for further information about the log list and for how to play images on the SD memory
card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup
menu. (®page 16)
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 47)
[Support] button
When this button is clicked, the support site below will be displayed in a newly opened window. This website
contains technical information, FAQ, and other information.
http://security.panasonic.com/pss/security/support/
Alarm occurrence indication button*3
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will disappear. (®page 26)
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key.
The aspect ratio of displayed images will be adjusted in accordance with the monitor.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
Note
•For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be
required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.
Operating Instructions 11
1 Monitor images on a PC

•When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
Mic input button*4
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)
SPN311
SPN311
” or “Interactive(Half-duplex)
SPN311
SPN311
” is selected for
“Audio transmission/reception” on the setup menu. (®page 111)
When this button is clicked, the button will turn into the button and audio from the camera will not be
heard.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .
Note
•The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
Audio output button*4
SPN311
SPN311
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission/reception” on the setup menu. (®page 111)
The button will blink during the audio transmission.
When this button is clicked, the button will turn into the button and audio from the PC will not be heard.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
Note
•When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
•The duration of continuous audio transmission can be configured in the [Audio] tab of the setup
menu. Audio transmission stops when the specified time has passed. To turn the audio
transmission function on, click the [Audio output] button again.
•When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu.
(®page 111)
•Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 53)
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 48)
In addition, when being adjusted, the status of brightness (®page 49) will be displayed as well as the
characters configured for “Camera title on screen” (®page 49). The number of lines for the display is 2.
A zoom operation can be performed using the mouse wheel.
When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will
move to locate the clicked point at the center of the main area.
Note
•When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
12 Operating Instructions
1 Monitor images on a PC

•Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.
*1 Only operable by users whose access level is “1. Administrator”.
*2 Used by super resolution techniques.
*3 Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 139)
*4 Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the
“Image/Audio” page. Refer to page 111 for the permission level of audio.
1.3 Monitor cropping images
Full angle images and cropping images can be transmitted at the same time.
The cropping function must be configured in order to transmit cropping images. (®page 136)
Either one of H.264(1), H.264(2), H.264(3), H.264(4), JPEG(1), JPEG(2), or JPEG(3) images or all of H.
264(1), H.264(2), H.264(3), and H.264(4) images can be set as cropping images.
By matching the settings of the [Compression] and [Stream]/[Image capture size] buttons on the “Live” page
to the stream selected in “Cropping” on the [Cropping] tab, cropping images will be displayed on the
[Cropping] display of the “Live” page and the main area.
Cropping
A
You can crop areas that you want to monitor.
By setting multiple cropping areas, up to 4 areas can be displayed in a sequence.
Operating Instructions 13
1 Monitor images on a PC

Sequence display using the cropping function
A
B
C
ABCABC
By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs
can be displayed.
Sequence display using the alarm action cropping function
A
B
14 Operating Instructions
1 Monitor images on a PC

BAAAB
AB
A. Alarm occurrence
B. Time while the cropping area is displayed
Note
•Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for
“Cropping”. (®page 136)
Operating Instructions 15
1 Monitor images on a PC

1.4 Monitor images from multiple cameras
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 114)
IMPORTANT
•When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
•When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
•When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website
(http://security.panasonic.com/pss/security/support/info.html) for further information about the
compatible cameras and their versions.
•Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
•When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
•“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
1. Click the desired [Multi-screen] on the “Live” page.
→Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
C
A
B
WV-SPN311 WV-SPN311
To show 1 camera screen, click the [Live] button.
You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.
Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
16 Operating Instructions
1 Monitor images on a PC

2 Monitor images on a cellular phone/mobile
terminal
2.1 Monitor images on a cellular phone
It is possible to connect to the camera using a cellular phone via the Internet and monitor images (MJPEG or
JPEG) from the camera on the screen of the cellular phone.
IMPORTANT
•When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 139)
•If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
•When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected one time or more for either one of
“JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab, images cannot be viewed from
cellular phones.
Note
•It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 144)
•When “Auto” is selected for “Language”, the screen is displayed in English. If you want the screen to
be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Language”. (®page 47)
Operating Instructions 17
2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a
cellular phone.
→Images from the camera will be displayed.
B
C
D
A
WV-SPN311
Refresh control
Press the dial key “5” or the [Manual Refresh] button to refresh the camera images.
Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera
will return to manual refresh.
IMPORTANT
•Transmission will be periodically performed when “Auto Refresh” is selected for the camera
image. Confirm the contract plan of the cellular phone in use before using this function.
•Depending on the cellular phone in use, “Auto Refresh” may be unavailable.
Resolution control
Changes the image capture size by pressing the dial key “0”.
•Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and
640x480.
•Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)
and 640x360.
Image quality control
It is possible to change the image quality between “Quality1” and “Quality2”. (®page 84)
AUX control*2
Controls the AUX terminal.
These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu.
(®page 116)
18 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal

Note
•Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
•Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”, “Resolution”
may not be able to be used.
•When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.
•When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”
•When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.
•It is impossible to transmit/receive audio using a cellular phone.
•Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 84) may sometimes solve this problem.
•Depending on the cellular phone in use or its contract plan, it may be impossible to access.
*1 IP address is the global WAN IP address of the router that can be accessed via the Internet.
*2 When “User auth.” is set to “On” (®page 139), only users with the access level of “1. Administrator” or “2. Camera control” will be
displayed.
2.2 Monitor images on a mobile terminal
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display
the latest image.
The compatible mobile terminals are shown as follows. (As of July, 2014)
–iPad, iPhone, iPod touch (iOS 4.2.1 or later)
–Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
IMPORTANT
•When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 139)
Note
•It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 144)
Operating Instructions 19
2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam” using a mobile
terminal.
→Images from the camera will be displayed.
Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area C, buttons to operate those functions are
displayed.
Function selection area
When functions that can be operated are selected, operation buttons are displayed in the operation
buttons area B.
20 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal