Panasonic KX-TGP600 User manual

1
Panasonic KX-TGP600 manual
A. General Information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the DECT telephone in combination with the PBX.
Please use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
We wish you success and joy in working with your new DECT telephone and this manual!
Subject to alterations
Version 1 / 05.2016 (EN)
2. Used symbols
Type Icon Description
Notice Important information and notices that you
have to pay attention to.
Hint Useful hints that provide additional
information.
Action - is marked with a dash
Result of an
action ⇒ is marked with an arrow
List • is marked with a bullet point
B. Initial Operation
1. Requirements and Notes
You can register up to 8 mobile handsets (Panasonic KX-TPA60, KX-TPA65, KX-UT121,
KX-UT131) on a base station (Panasonic KX-TGP600).

2
The radio coverage of the Panasonic KX-TGP600 can be extended by registering up to 6
Panasonic DECT KX-A406 repeaters. Please find the registering procedure in the
manufacturer's manual.
Please note that the KX-A406 repeater support is limited due to restricted remote
maintenance options.
All telephones you receive are preconfigured and connected to the telephone system.
You can use the Panasonic KX-TGP600 in conjunction with several registered handsets
and with NCTI Premium only to a limited extent as the base can only manage 1 CTI
account.
2. Installation
Overview
Before you begin using your new Panasonic DECT system, we would like to provide you with a brief
overview of the steps required for installation.
Add DECT base station (KX-TGP600) on the administration portal.1.
Add DECT mobile handsets (KX-TPA60, KX-TPA65, KX-UT121, KX-UT131) on the2.
administration portal.
Add a phone extension for the DECT mobile handsets on the administration portal and assign3.
the respective mobile handset.
Register mobile handsets to the base station.4.
The following pages provide a detailed description of the individual steps.
Installation of the DECT base station KX-TGP600
A maximum number of 8 mobile handsets can be registered on a basis station.
Installation of the KX-TGP600 DECT base station with your telephone system:
Nr. Description Picture

3
1. Select "Add new Device" on the administration portal in the tab Elements/Devices.
2. Select KX-TGP600 in the Panasonic devices list.
3. A new window appears, select here your firmware version.
4. Enter the MAC address. You will find the MAC address either on the delivery-box or on the
bottom side of the device (see example).
5. Click on save to save your entries.
6.
Connect your DECT base station to your LAN network.
The base station will now be synchronised. This can take a while and depends of the firmware
upload time.
Maintain the distances listed below between equipment in order to prevent noise,
interference or thedisconnection of a conversation. (The distance may vary depending on
the environment.)
More then 2 meter SIP-CS and office equipment such as a computer, telex, fax
machine, etc.
More then 5 meter SIP-CS and other radio device
Adding DECT mobile handsets KX-TPA60, KX-TPA65, KX-UT121, KX-UT131
To register mobile handsets to your phone system follow the steps below:
Nr. Description Picture

4
1. Select "Add new Device" on the administration portal in the tab Elements/Devices.
2. Select the respective mobile handset in the Panasonic devices list.
3. A new window appears, select here your base station.
4.
Enter now your IPEI number. You will find the IPEI on the original box of the device or in
the settings of your mobile handset by selecting:
1. Click on navigation .
2. Select mobile handset settings .
3. Select system options.
4. Select H/S information.
5. Enter the IPEI.
5. Save your entries.
In case you configure several base stations and mobile handsets at the same time, please
ensure correct allocation of MAC addresses and IPEIs.
Adding an extension
To add an extension, follow the next steps:

5
Nr. Description Picture
1.
Select "Add new target" on the administration
portal in the tab Targets.
Find more information in the
administration portal manual.
2.
A new window appears. Insert the name,
the extension and/or the trunk.
Select then your mobile handset from
the device list: device is
[MAC address of the base station] -
[IPEI of the mobile handset]
3. For all other settings, see the
administration portal manual.
4. Save your entries.
Registering mobile handset to the DECT base station
The KX-TPA60 mobile handset is already registered at the telephone system when you
receive it. In case you use the KX-TPA60, you will not need to carry out the following
steps.
Press and hold the key on the base station for approx. 4 seconds until the LED starts to blink
slowly. THen press the "OK" key on the mobile handset.
The mobile handset now scans for the DECT base station.
Following you need to register the mobile handset to the base station. You can do it directly over the
menu of your Panasonic mobile handset.
You will see this on the display: "Register Unit". Press OK.1.
Now press (and hold) the OK button for approx. 5 seconds.2.
The mobile handset registers automatically.3.
After registration you will see following information on the display: Time and Targets,4.
"extension:name"

6
Status Indicator of the DECT base station
The indicator flashing patterns are as follows:
slow flashing: 1 time per second
quick flashing: 4 times per second
Status Meaning
Colour Light Pattern
Green On - The base station is connected to the internet. The startup process is
complete and you may now make and receive internet calls.
Slow flashing - The base station is being used for a call.
- The base station is downloading data. Do not disconnect the Ethernet
cable or AC adaptor from the base unit until the STATUS indicator stops
flashing and lights in steady green.
Quick flashing - The handset/desk phone is busy.
Red On - When the base station is turned on, the STATUS indicator lights in red
for about 40 seconds.
Slow flashing - The base station is registering a handset/desk phone.
Quick flashing - The base unit is paging handsets/desk phones (by using the handset
locator button).
Amber On - The base station's IP address may conflict with the IP addresses of the
other devices on your local network. Contact your administrator for
further information.
Slow flashing - The base station is obtaining an IP address or is obtaining
configurations. Please wait.
- The base station is registering with your phone system. Please wait.
- If the STATUS indicator continues flashing, check the following:
• Network settings may not be correct. Contact your administrator.
• Many installation issues can be resolved by resetting all the
equipment. First, shut down your modem, router, hub, base station,
computer.
• If you cannot access Internet Web pages using your computer, check
to see if your phone system is having connection issues in your area.
• For more troubleshooting help, contact your administrator.
Quick flashing - Unplug the base station's AC adaptor to reset the unit, then reconnect
the AC adaptor. If the STATUS indicator is still flashing rapidly, there
may be a problem with the base station hardware. Contact your phone
system dealer/service provider.
Slow switching
(Red⇒Green⇒Amber⇒Off)
- The base station is in maintenance mode. Turn the base station off and
then back on again.
Quick switching
(Red⇒Green⇒Amber⇒Off)
- The base station is restarting. Wait a moment.
Off - - The base unit power is off.
- The Ethernet cable is not connected properly. Please connect it.
- Your network devices (hub, router, etc.) are turned off. Check the LEDs
for the link status of the devices.

7
C. Operation
1. Basic functions
1.1. Telephone overview
Panasonic DECT basis station (KX-TGP600)
Pos. Description
1. Status indicator
Displays the status of the device and network
2. Handset locator button
Allows you to call all mobile handsets
Panasonic DECT handset (KX-TPA60)
Pos. Description
1. Ringer/Charge/Message indicator
2. Headset jack

8
3. (TALK/ Speakerphone) key
4. Navigator key
5. / /(HOLD/MSG) key
6. (silent mode) key
7. (LINE) key
8. Receiver
9. Display
10. Soft key
11. (POWER / CANCEL) key
12. / / (XFER /CLR) key
13. / (FUNC) key
14. Microphone
15. Charge contacts
16. Strap holes
17. Speaker

9
Panasonic KX-TPA65
Pos. Description
1. Handset hook
2. Ringer / Message indicator
3. Display
4. Soft keys (A/B/C)
5. Navigator key
6. (MESSAGE) key

10
7. (FUNCTION) key
8. / / (REDIAL) key
9. / (MUTE) key
10. / (VOL) key
11. / (SP-PHONE) Speakerphone) key
12. / (LINE) key
13. / (TRANSFER /CLEAR) key
14. / (HOLD) key
15. / (CONF) key
16. / (CANCEL) key
17. Headset jack
Please note that the phone key labels differ based on country. Please find two available
models below.
Two available models of the KX-HDV line

11
1.2. Placing calls
Placing calls
Press .1.
Dial the telephone number.2.
Press .3.
Placing a call using the incoming call log
Press or .1.
Select the desired telephone number or , then press .2.
Usage of the phone book
Press or press .1.
Select the desired entry and press .2.
Placing a call using the outgoing call log
If a call is received from a phone number stored in the phonebook, the number and name of the
caller will be displayed in the call log.

12
While in standby mode, press or .1.
Press or to select an outgoing call record, and then press .2.
End a call
To end a call press .1.
Usage of the speaker/phone key (handsfree)
Toggle between Receiver mode and Hands-free mode during a conversation, press .1.
During a conversation using a headset, Hands-free mode does not work.
Adjusting the Receiver/Speaker/Headset Volume
During a conversation, press or to adjust the volume (Level 1).1.
1.3. Handling calls
Incoming call
If you receive a call, the ringer indicator illuminates.
To answer an incoming call, press .1.
To end the call press or return the mobile handset to the charger.2.
Missed calls
Missed calls are indicated on the mobile handset display (“Missed Calls”).
- To access the missed calls list, press the softkey .
- You can then page through missed calls using / .
In order to delete a single entry or all entries, as well as to save the entries, press .
Hold
You can put a call on hold by holding the call at your extension.
To hold the current call:

13
Press during an external call, then press . The active call is now placed on.
To retrieve a call on hold at your extension:
Press .1.
Press the dial key corresponding to the slowly flashing green DN key, or press / , to2.
select a slowly flashing green DN key, and then press .
Call Waiting
During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the
second call by disconnecting or holding the current call.
To disconnect the current call and then talk to the new party
Press , while hearing the call waiting tone.1.
Press .2.
Toggle calls
To hold the current call and then talk to the new party
Press , while hearing the call waiting tone.1.
Press .2.
Press the dial key corresponding to the flashing green DN key, or press or , to select3.
a flashing green DN key, and then press .
1.4. Conference calls
Three-party Conference
During a conversation, you can add an additional party to your call and establish a conference call.
Making a Conference Call
Press , and then press 5 ("Conference").1.
Dial the party you want to add to the conversation, and then press .2.
After the called party answers, press , and then press 5 ("Conference").3.

14
Discharge a participant from a conference call
During a conference, you can discharge other participants from the conference call. You can use this
feature only when have started the conference yourself.
Press the key during the conference call.1.
Press then the key .2.
Press the dial key or the key or , and then press to select the DN key (flexible3.
key) that corresponds to the party you want to disconnect.
Press .4.
Press .5.
Press the dial key, or press or , nd then press , to select the DN key (flexible key)6.
that
corresponds to the remaining party.7.
Ending a Conference Call
To go on-hook and end the conference call, press .
1.5. Call transfer
Attended call transfer
You can transfer a call to another phone extension (internal or external).
During an active call, press .1.
Dial the party to whom you would like to transfer the call, then press .2.
Wait for the other party to answer, then announce the call.3.
Press .4.
Unattended call transfer
During an active call, press .1.
Dial the party to whom you would like to transfer the call without making an enquiry.2.
Press .3.
2. Voicemail
Initial Set-Up
When accessing the voice menu of your voicemail system for the first time, you should also set up

15
your personal answering system.
Please refer to the voicemail leaflet for detailed information.
1. Dial *793 on your Panasonic mobile handset or press button to access the voice menu of
your voice mail system.
2. Then select “0 Mailbox Options” to set up your voice mail.
3. Now press:
„1“, to record a message in the event you are unavailable.
„2“, to record a message in the event if the hone is busy.
„3“, to record your name.
„4“, to record a temporary announcement.
4. Now record your message and press “#” to end the recording.
Accessing voicemail
1. Dial *793 on your handset or
2. Press or
3. Dial the extension numnber, which is assigned to your mailbox (see administration portal).
C. Where can you find help regarding your telephone system?
You can use various sources for help concerning your issues. Please use them in the order suggested
here:
NFON AG
Machtlfinger Str. 7
81379 München
Tel.: + 49 89 45 3000
www.nfon.com
mynfon.com
Here you can find an overview of all documentation,
downloads, blogs and portals as well as help pages
and further information.
For any feedback to documentation, please contact
[email protected]

16
portal.nfon.com
The home page of the service site contains various
links to manuals, brief instructions, software
downloads and templates. Please read these
manuals thoroughly. They help you get the most out
of your telephone system.
support.nfon.net
The NFON AG support website contains detailed
FAQs with valuable information pertaining to your
telephone system. You can always check the status
of your support inquiries and respond to further
inquiries.
Support hotline
for existing
customers
If neither the manuals nor the FAQs or other
contents of the support website provide a solution,
you can open a support ticket by phone.
Our support staff is available Monday to Friday
from 8:00 am to 6:00 pm at [phone] for
UK and [phone] for Germany.
Please include at least the following items with your
inquiry:
• Your customer number, your name and a
telephone number
• A full description of the malfunction, error or
question about operation
• Specify the affected system component (e.g. for
end devices the MAC address)
• Specify when this incident occurred and the
frequency
• Please also specify which other support sources
you have used thus far
Outside our business hours, a central technical
support hotline takes your request, opens the
respective ticket and in emergency cases, alerts the
on-call service.
Operating and set-up support may be subject to a
fee of up to 120.- € per hour depending on the
respective contract terms. In this connection,
services are billed by the minute.
Support hotline
for test customers
Test customers are routed to a service hotline
tailored to their specific needs. Our staff for this
hotline is available Monday to Friday from 9 am to 5
pm at [phone] for UK and +49 89 45
300 553 for Germany. Unfortunately, we are unable
to provide support for test customers outside of
these business hours.
Support for Austrian customers:
portal.nfon.at ~ support.nfon.net ~ Hotline +43
2742 7 55 66-555
Support for German Customers:
portal.nfon.com ~ support.nfon.net ~+49 800 63
66 555
Support Dutch customers:
portal.nfon.com ~ support.nfon.net ~ +31 88
9382244

17