No water spray when foot pedal is
depressed:
• Water line blocked or kinked. Correct.
• Water passage in the scaling insert clogged. Inspect
and clear blockage, or replace insert.
• Water filter clogged. Replace.
• No water supply connected. Correct.
• Water bottles empty.
• Water switch set to “External” without connection to
city water.
• Lid not fully closed.
go into handpiece correctly:
• Insert stack is bent. Straighten plates carefully by
hand and reinsert.
• O-ring is too tight. Lubricate O-ring with water and
use twisting motion to seat insert.
• Autoclavable handpiece sheath is not attached
to handpiece.
Insert falls out of handpiece or water leaks
from front of handpiece:
• O-ring damaged or worn. Replace O-ring on insert
and/or handpiece.
Insert comes out of handpiece when pedal
is depressed:
• Water pressure is too high. Adjust water pressure to
15-35 psi at dental unit connection or in floor junction
box, adjust water flow rate or replace insert O-ring.
Water leaks at base of handpiece:
• Orange O-ring at end of handpiece is missing
or damaged.
USER MAINTENANCE AND
AUTHORIZED SERVICE
The Parkell Integra requires very little maintenance
for years of trouble-free operation. There are no
user-serviceable parts inside the control unit or the
foot pedal. Opening the cases will void all warranties.
Authorized Parkell personnel must make all
internal repairs.
Parkell urges all scaler users to monitor the condition
of the water filter periodically and change the filter
whenever noticeable darkening of the disk occurs,
or when water flow decreases. Failure by the user
to periodically change the water filter will result in
contamination and clogging of the internal water
components, as well as costly and unnecessary
service calls.
The ultrasonic inserts, handpiece sheaths, power
supply, water filter, water hose, bottle-lock and irrigant
bottles are all detachable and may be replaced by the
user. Contact Parkell for a list of authorized inserts and
available replacement parts.
Within the US, all repairs must be made by Parkell. We
maintain a complete service and parts facility in our
factory at 300 Executive Drive, Edgewood, NY 11717.
After calling our factory for advice, equipment needing
service in the US should be returned, freight pre-paid,
via approved common carrier (e.g. USPS, UPS, FedEx),
and adequately insured. Return all accessories with the
unit, and include a written explanation of the problem.
Pack in the original box, add plenty of cushioning
material, and overbox the unit during shipping. Transit
should maintain a dry temperature of 50°F-110°F.
You will be contacted for approval of the repair, along
with any associated costs, before any work requiring
payment. The unit will be repaired and returned to you.
Outside the US, repairs must be made by a
Parkell-authorized facility.
If you have any questions or problems with the
installation or use of your Integra, call Technical
Support Service at 1-800-243-7446, M-F from 8:30 AM
to 5:30 PM EST. Outside of the USA or Canada,
call +1 631-249-1134.
CONFORMANCE TO STANDARDS
Parkell’s Integra is TUV listed and conforms to IEC
60601-1, 60601-1-2 and CAN/CSA C22.2 No. 601.1.
Parkell’s quality system is certified to ISO13485.
The device is CE marked and is certified to European
Medical Device Directive (93/42/EEC).
The symbol on the scaler indicates the
Protective Earth connection.
The symbol or is intended to alert the
user to the presence of important operating and
maintenance (servicing) instructions in the literature
accompanying the scaler.
WARRANTY
Parkell will repair or replace, at its option, a defective
unit. This warranty is in lieu of all warranties of
merchantability, fitness for purpose or other warranties,
express or implied. Please note that any unauthorized
alteration, misuse, abuse, or failure to follow operating
instructions supplied with this unit will automatically
void all warranties associated with the unit.
Parkell does not accept liability for any loss or damage,
direct, consequential or otherwise, arising out of
the use of or the inability to use the product herein
described. Before using, the user shall determine
the suitability of the product for its intended use and
the user assumes all risk and liability whatsoever in
connection herewith.
If you purchased this product directly from Parkell, your
unit is automatically registered. Your invoice is your
“Warranty Registration” receipt. If you purchased this
product from a domestic or overseas dealer, please
register your product via the Internet at www.parkell.
com. Locate and complete the online form, print a
copy for your records, and click the “Submit” button.
Store the printout in a safe place.
For full Warranty and Terms of Use information,
please see www.parkell.com.
Parkell’s Quality System is certified to ISO 13485. 7