Partner LM12 Series User manual

LM12 Series LCD Monitor
User Manual

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Table of Contents
1LM12 Series ModelNumber Definition_____________________________________ 4
2General Overview_______________________________________________________ 5
2.1 Flat Panel Display ________________________________________________________________ 5
2.2 Touchscreen_____________________________________________________________________ 5
2.3 MountingOptions________________________________________________________________ 5
2.4 Modular Magnetic Card Reader ____________________________________________________ 5
3Contents of packing _____________________________________________________ 6
4Installation of the LM12 Series Monitor ____________________________________ 6
4.1 Cable Installation ________________________________________________________________ 6
5Using the On Screen Display (OSD)________________________________________ 7
5.1 Basic Settings Menu ______________________________________________________________ 8
5.1.1 BRIGHTNESS ______________________________________________________________ 8
5.1.2 CONTRAST ________________________________________________________________ 8
5.1.3 DISPLAY ADJUST _________________________________________________________ 8
5.1.4 COLOR CONTROL __________________________________________________________ 8
5.1.5 OTHERS___________________________________________________________________ 8
5.1.6 INFORMATION_____________________________________________________________ 8
5.1.7 RESET____________________________________________________________________ 8
5.2 DisplayAdjust Menu _____________________________________________________________ 9
5.2.1 H.POSITION ______________________________________________________________ 9
5.2.2 V.POSTION _______________________________________________________________ 9
5.2.3 CLOCK____________________________________________________________________ 9
5.2.4 PHASE____________________________________________________________________ 9
5.2.5 RECALL___________________________________________________________________ 9
5.2.6 RETURN___________________________________________________________________ 9
5.2.7 AUTO TUNING____________________________________________________________ 10
5.3 Color Control Menu _____________________________________________________________ 11
5.3.1 USER COLOR MODE _______________________________________________________ 11
5.3.2 RECALL__________________________________________________________________ 11
5.3.3 RETURN__________________________________________________________________ 11
5.4 Others Menu ___________________________________________________________________ 12
5.4.1 OSD H.POSITION ________________________________________________________ 12
5.4.2 OSD V.POSITION ________________________________________________________ 12
5.4.3 OSD TIMER ______________________________________________________________ 12
5.4.4 POWER SAVE _____________________________________________________________ 12
5.4.5 DITHERING ______________________________________________________________ 12
5.4.6 RECALL__________________________________________________________________ 12
5.4.7 RETURN__________________________________________________________________ 12
6Driver Installation _____________________________________________________ 13
6.1 Touchscreen____________________________________________________________________ 13
6.2 Magnetic Card Reader Setup______________________________________________________ 13
6.3 Diagnostics Utility_______________________________________________________________ 13
7Maintenance and Care__________________________________________________ 13
8Troubleshooting _______________________________________________________ 14
8.1 Additional help _________________________________________________________________ 14

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9Technical Data ________________________________________________________ 15
9.1 Mechanical Characteristics _______________________________________________________ 15
9.2 Electronics _____________________________________________________________________ 15
9.3 Display ________________________________________________________________________ 15
9.4 Touch _________________________________________________________________________ 15
9.5 Durabilityof mechanical bearing parts______________________________________________ 15
9.6 Environmental conditions: ________________________________________________________ 15
9.7 ESD and EMV behavior__________________________________________________________ 16
9.8 Resistance to jamming ___________________________________________________________ 16
10 Safety Instructions _____________________________________________________ 17
11 Further Notices________________________________________________________ 17
12 Warranty_____________________________________________________________ 17
13 Statement of Confirmation ______________________________________________ 17
14 FCC Warning Statement________________________________________________ 18

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1 LM12 Series Model Number Definition
LM12-X X X - X
T: Touchscreen
M: Magnetic CardReader
S: Single BackLight
D: Double BackLight
B: Charcoal Housing

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2 General Overview
PartnerTech is proud to offer the LM12 series LCD monitor. It offers a versatile solution for
manytypesof applications. Optionsinclude a resistive touchscreen, magnetic card reader as
well asmanytypes offlexible mounting solutions.
2.1 Flat PanelDisplay
Thisflat panel displayfeatures an active matrixTFTLCD screen. It providescrisp, bright, color
imageswith a maximumresolution of800x600 producing a full screen image fromedge to
edge. The 12.1 displayhasa wide viewing angle of up to 45 degrees and a brightnessof
approximately 200 cd/m2 or ’NITS . The displayeasilyinterfaces with your PC via direct VGA
input just as anymonitor would connect. It includesa desktop stand, has an optional wall
mount bracket, and is available with an IvoryorBlackhousing.
2.2 Touchscreen
The LM12 series uses a touchscreen byElo using AccuTouch technology. It wasdesigned
with the harshest environments in mind, so it°s no wonderthat it excelsin reliability, durability,
and expected product life. Impervious to environmental conditions such asliquid spillsand
splashes, humidity, these screens are the most contamination-resistant available. Theydeliver
drift-free operation for a lifetime of 35 million finger touches.
AccuTouch technologyisthe workhorse of resistive touchscreens, providing unsurpassed
performance in POS, industrial, medical, and transportation applications. Touch the screen
with a finger, gloved hand, fingernail, or object such as a credit card, and you°ll receive a fast,
accurate response everytime.
Software driversare included which allow the screen to workwith anymouse driven PC
application in DOS, Windowsor Linux* environments.
(*Driversfor Linux are not included, but are supported)
Important Note:
The Touch Monitor can thustake over the function of both monitor and mouse, although a
normal mouse can still be used in parallel to the Touch Monitor.
2.3 Mounting Options
The LM12 series comesstandard with a desktop base or with an optional bracket using the
VESA standard forother versatile mounting configurations such aswall or pole mounting.
2.4 Modular Magnetic Card Reader
The LM12 series also provides an integrated interface for a magnetic card readerwhich
conforms to the ANSI, ISO, JIS, AAMVA and CDL standards.

3 Contents of packing
Priorto taking into operation your LM12 series monitor, please check whether the following
partsare included and undamaged:
1 LM12 Series Monitor
1 CD with touchscreen driversforDOS, Windows 95/98/NT/2K and OS/2
1 Operator'sManual
1 VGA cable
1 Serial cable (Included with Touchscreen option only)
1 Power cable
1 Power adapter
4 Installation of the LM12 Series Monitor
The following steps are necessaryforthe device to function properly:
1 Switch the computer OFF.
2 Connect the LM-12 series monitor to the computer. (For best results, set the computers
screen resolution to 800x600).
3 Switch yourcomputer and the monitor backON.
4 Adjust the displayfor the graphiccard in the computer bymeans ofthe On Screen Display
(OSD) AUTO TUNING feature. This step is important for getting the best picture quality.
(section 5.2)
5 (Touchscreen MonitorOnly) Install the touchscreen driversforthe corresponding operating
system(chapter4).
Note: The LM12 mustbe used with the power adapter provided.
4.1 Cable Installation
The installation ofthe cables must be done with the computerswitched off.Begin by
connecting the VGA cable, the RS232 cable, audio cable then the powercable.
Once connected, turn the LM12 monitor ON. Afterabout 3 seconds, you should see the LED
on the front panel light up green followed byan image on the screen.
Important Note:
If the computerisin suspend or standbymode the LED will be red. If the SVGA cable
between the Monitor and computer is disconnected, the LED lightsup red.

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5 Using the OnScreen Display(OSD)
To adjust the LCD displayon the LM12, you will find fourbuttons centered on the bottomofthe
housing (figure 1). To initiate the On Screen Display(OSD), press the UP arrowbutton, you
will then see the BasicSettings menu appear (figure 2).
Figure 1: Button Descriptionsforthe On Screen Display
The variousmenusand sub-menu options are selected byusing the UP and DOWN arrow
buttons. After making a selection, use the + /- buttons to activate that setting. Once all
adjustments have been made, you can exit the OSD byselecting EXIT and pressing one of
the + / - buttons.
Figure 2: On Screen Display(OSD)

5.1 Basic Settings Menu
Figure 3: BasicSettings Menu
The following parameters can be set in theBasicSettings menu.
5.1.1 BRIGHTNESS
Thisselection adjusts the screen brightness. Use the + / - buttons to increase ordecrease the
brightness to a comfortable setting.
5.1.2 CONTRAST
Thisselection adjusts the screen contrast. Use the + /- buttons to increase ordecrease the
contrast to a comfortable setting.
5.1.3 DISPLAY ADJUST
(See section 5.2)
5.1.4 COLOR CONTROL
(See section 5.3)
5.1.5 OTHERS
(See section 5.4)
5.1.6 INFORMATION
Thisselection displays the current resolution, horizontal and vertical refresh rates.
5.1.7 RESET
Thisselection displays restoresall settings back tothe factorydefaults.

5.2 Display Adjust Menu
Figure 4: DisplayAdjust Menu
The following parameters can be set in theDisplayAdjust menu.
5.2.1 H.POSITION
Thisselection adjusts the Horizontal screen position using the + /- buttons.
5.2.2 V.POSTION
Thisselection adjusts the Vertical screen position using the + /- buttons.
5.2.3 CLOCK
Thisselection adjusts the Clock speed using the + / - buttons.
5.2.4 PHASE
Thisselection adjusts the Phase using the + /- buttons.
5.2.5 RECALL
Thisselection will recall anypreviouslystoredsettings before anychanges were made.
5.2.6 RETURN
Thisselection returnsto the BasicSettings menu.

5.2.7 AUTO TUNING
Thisselection automaticallyadjusts the screenPOSITION, CLOCK and PHASE.
Important information regarding the AUTO TUNING function.
Most video cardsdiffer as to the video signal output. Forthisreason, theLM12 series
monitor mayneed to be readjusted afterconnecting it to a computer. The factorysetting of
the monitor is set to produce the best resultswith a varietyof industrystandard video cards.
To get the best picture quality, under Windowsit would be best to use theShutdown screen
when activating the AUTO TUNING menu option. Bydoing this, the displaytries to find the
best possible adjustment. Please note that thisAUTO TUNING must be done for each display
mode.
The PHASE option mayalso be used to manually fine tune the picture clarityafterAUTO
TUNE hasbeen done.
In some caseswhen using a notebookcomputer, it might be necessarytodeactivate the
internal displayof the notebookin order to obtain a good picture quality.

5.3 Color Control Menu
Figure 5: Color Control Menu
The following parameters can be set in theColor Control menu.
5.3.1 USER COLOR MODE
Thisselection allows each ofthe main color parts ofthe picture can be adjusted individually.
Bydoing this, the color tone can be adjusted to a comfortable level.
5.3.2 RECALL
This selection will recall anypreviously stored settings before anychanges were made.
5.3.3 RETURN
Thisselection returnsto the BasicSettings menu.

5.4 Others Menu
Figure 6: Others Menu
The following parameters can be set in theOthers menu.
5.4.1 OSD H.POSITION
Thisselection adjusts the On Screen Display(OSD)Horizontal menu position using the + /-
buttons.
5.4.2 OSD V.POSITION
Thisselection adjusts the On Screen Display(OSD)Vertical menu position using the + / -
buttons.
5.4.3 OSD TIMER
Thisoption adjusts the amount oftime the On Screen Display(OSD) will be displayed on the
screen. Thiscan be adjusted byusing the + / - buttons.
5.4.4 POWER SAVE
Thisoption enables/ disables the power saving mode feature.
5.4.5 DITHERING
Thisoption enables/ disables the dithering feature. Dithering isthe simulation ofmore colors
and shades in a palette bycreating a pattern ofdotsout ofexisting colors.
5.4.6 RECALL
Thisoption willrecall anypreviouslystored settingsbefore anychangeswere made.
5.4.7 RETURN
Thisoption returnsto the BasicSettings menu.

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6 Driver Installation
6.1 Touchscreen
Important Note:
The LM-12 series monitor with touch capabilitycontainsan integrated AccuTouch serial
controller (E271-2210) communicating at 9600 baud. Normallythis is recognized bythe
setup utility. Ifnot, the adjustment can be made manuallybyrestarting the setup utility. Due
to the different video card signals, it maybe necessaryto re-calibrate the touchscreen each
time the LM-12 is moved to other systems.
Detailed installation instructions are located in the file:
D:\TOUCH\ELO\README.TXT
6.2 Magnetic Card Reader Setup
The setup utilitycan be found on the installation CD at:
D:\MSR\SETUP.EXE
(Drive D:\ shown above may varyon each system.)
6.3 Diagnostics Utility
The diagnosticprogramCOMDUMP islocated in the path D:\TOUCH\ and must be used in
DOSor command prompt mode.
Usage: COMDUMP <number of COM port 1 or 2> [baud rate]
(Baud rate isoptional).
COMDUMP will displaydata fromthe touchscreen to the selected COM port in hex format.
7 Maintenance and Care
Before cleaning, unplug the main power. For cleaning the housing, use a soft cloth moistened
with a mild cleaning agent. Please make sure that no liquid isrunning overthe rear side into
the housing.

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8 Troubleshooting
Manyproblems can be the result of an incorrect or loose cable connection, so please make
sure that all connections are secure.
Fault Possiblecause Remedy
LED on front panel lights up,
but LCD monitorremains
dark. Computer is switched off. Turn computer powerON.
LED on front panel lightsup,
and LCD monitor lights up
red and no picture appears.
VGA cable is not correctly
connected.
Checkcable connection of
VGA connection including pins
on connector.
The displayshows onlypart
ofthe picture or the picture is
distorted.
Displayresolution isset to
an incompatible setting. Resolution should be set to 800x600 or less.
LCD showsindistinct vertical
stripes. Display H.POSITION is not
set correctly.
LCD showsfine horizontal
stripes. PHASE adjustment is not
correctlyset.
Use the AUTO TUNE feature.
(see 5.2.7)
Touch doesnot workunder
DOSor Windows3.1
Touch cannot be calibrated
under Windowsbecause the
calibrate button is not active.
RS-232 cable connection
maybe incorrect.
Checkserial cable connection
and restart computer. While
booting, checkforany
indication of drivererrors.
Checktouchscreen with
diagnosticprogram
’COMDUMP (see Elo utilities)
8.1 Additional help
If you have problems with the connection or the installation oftheLM12 series monitor, please
contact your distributoror direct to the manufacturer:
Partner Tech Corp.
Tel: [phone]
Fax: [phone]
www.partner.com.tw or [e-mail]
When returning the device, the original packingmust be used; otherwise the sender will be
responsible for anytransport damage.

9 Technical Data
9.1 MechanicalCharacteristics
Monitor Size: 20 x40 x 30 cm(LxHxD)
Machine Weight: ~5.5 Kg
9.2 Electronics
Vender #1: Chi SamModel: CH-1204
Power Input: 100-240 VAC 47-63 cycles 1A
Power Output: 12VDC 4A
Vender #2: Lien Model: LE-9702B
Power Input: 100-240 VAC 47-63 cycles 1A
Power Output: 12VDC 4A
Operating Voltage: 12 V ±5% (100-240VAC, 47-63Hz, 1.0A)
Ripple Voltage: < 120 mV
Power Consumption: 4.0A 48 W(maximum)
9.3 Display
Type: TFTactive matrix
Size ofscreen: 12.1 ’
Brightness: 300 cd/m2 / 100cd/m2 (typical)
Contrast: 150:1 (typical)
Resolution: SVGA 800x600 (maximum)
Colors: 262,144 (6 Bit RGB)
Refresh rate (vertical): 70 HZ @ 640x350 (DOS text mode)
60 Hz/ 72 Hz/ 75 Hz@ 640x480
60 Hz@ 800x600
Durabilityofbacklight: 30,000 hours(typical)
9.4 Touch
Interface: RS-232
Technology: 5-wire resistive
Resolution: 800x600
Surface: Hard coated polyester foil
Transmission: 75% (EloTouch),
Controller: E271-2210
Durability: 35 million actuations
9.5 Durability of mechanical bearing parts
Tilting and swinging: ~ 1,000 cycles
9.6 Environmental conditions:
Operating temperature: 0–C - 40–C
Storing temperature: -10–C - 60–C
Relative humidityofair: 10% - 90% @ 35–C (maximum)
Air pressure: 700hPa - 1060hPa

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9.7 ESD and EMV behavior
CE-sign (see also chapter Statement ofconfirmation)
Perturbing radiation: EN55022, classB
FCC part 15, classB
9.8 Resistance to jamming
The LM12 Series has passed the following tests:
1. Electrostaticdischarge according to EN 61000-4-2 (hardnessair+,-8KV and contact +, - 4KV)
2. High frequencyelectromagnetic fields EN 61000-4-3 (hardnessModulation 3 V/m),
3. Fast transient/burst immunityelectrical interference featuresaccording to EN 61000-4.4
(Criteria B: hardness 1 KVfor AC power)
4. Surge immunitytest according to EN 61000-4-5 (Criteria B)
5. Immunityforconductive disturbance test according to EN61000-4-6(Criteria B: level is 3V
Modulation)
6. Power frequencymagnetic field test EN 61000-4-8 (Criteria B: 1A/m)
7. Voltage dips, short interrupt and voltage variation immunityEN 61000-4-11(Criteria B)
8. Power harmonics test EN 61000-3-2(Criteria A :< =75W)
9. Voltage fluctuation test EN 61000-3-3

10 SafetyInstructions
Thisproduct isTUV, CBand UL approved.
Note:
Do not ingest the liquid crystal froma broken LCD. Ifyourskin comes into contact with liquid
crystal, wash it with soap immediately.
Please observe the installation instructions before connecting theLM12 series to anydevice.
Due to some high voltage components, it isadvisable to not open the unit, asit maycause
severe electrical shockorburns. All repairwork forthe device should be sent to a qualified
service center.
Do not operate the device without the enclosure. Make sure no objectsorliquids get into the
interior through openings in the housing.
11 Further Notices
The LM12 series monitor issubject to a continuousprocess of improvement. For thisreason
we reserve the rightsto make anytechnical modifications.
We point out that inadequate handling, storage, influence and/ormodification can cause
disturbancesand damage in usage.
In case you modifythe product in anywaywe do not assume warrantyand liabilityunlessyou
have an explicit release in writing for your specific case. Thisappliesespeciallyto
unprofessional repairand maintenance jobs.
Anyclaims fordamagesagainst the manufacturerof the LM12 no matterfor which legal
reasons are excluded if no intention and gross negligence can be proved. Above limitationsdo
not applyto claims fordamagesout ofthe product liabilitylaw.
ThisOperator's Manual is exclusively written for the LM12 series monitor.
12 Warranty
The manufacturer ofthe LM12 series monitor guaranteesthat all products supplied are free
fromproduction and materialdefects. The LM12 series monitor carriesa 1 yearwarrantyon all
parts.
13 Statement of Confirmation
Thisisto certifythat statements of confirmation are available for all different variationsof the
LM12 series monitor.
You can orderthemdirectlyfromyour distributorstating the exact monitor type.
(see model number label on the bottom of the device)

14 FCC Warning Statement
Note:
Thisequipment has been tested and to complywith the limitsfor Class A or Class B(modular
foot) digital device, pursuant to Part 15 of the FCC Rules. These limitsare designed to provide
reasonable protection against harmful interference in a residential installation. Thisequipment
generatesusesand can radiate radio frequencyenergyand, if not installed and used in
accordance with the instructions, maycause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. Ifthis
equipment doescause harmful interference to radio or television reception, which can be
determined byturning the equipment on and off, the userisencouraged to tryto correct the
interference byone ofthe following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different fromthat to which the
receiver is connected.
• Consult the dealeror an experienced radio/TVtechnician for help.
Shielded interface cables must be used in order to complywith the emission limits.
Caution:
Changes or modificationsnot expressly approved bythe partyresponsible forcompliance
could void the user°sauthorityto operate the equipment.