Pathway Via pwvia rm p12 User manual

User Guide

July 2021

Rack-mount

Ethernet Switches

PWVIA RM P12 Models

Running ﬁrmware 6.1 or later

Pathway Connectivity | #103 - 1439 17th Ave SE Calgary, AB Canada T2G 1J9

Phone: + 1 866 617 3074

TM

A Division of Acuity Brands Lighting Canada (“Pathway”) and its licensors.

This software and, as applicable, associated media, printed materials and “on-line” or electronic

documentation (the “Software Application”) constitutes an unpublished work and contains valuable trade

secrets and proprietary information belonging to Pathway and its licensors.

WARNING ABOUT INSECURE PROTOCOLS

Enabling an open protocol that does not use encryption or authentication - these protocols could be

eavesdropped or spoofed by malicious parties. You are strongly encouraged to secure access to your

network, both physically and technologically. To continue, you must acknowledge that you have read

this statement and accept these risks.

CONTENTS

ABOUT VIA RACK-MOUNT ETHERNET SWITCHES - PWVIA RM .1

INSTALLATION INSTRUCTIONS........................................................2

OPTIONAL MOUNTING ACCESSORIES ..............................................2

PANEL LAYOUTS ................................................................................4

FRONT PANEL........................................................................................4

MODELS PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] [NONPOE/

POE] ��4

MODEL PWVIA RM P12 RJ45EC [DUO/QUAD] POE ��4

REAR PANEL ..........................................................................................4

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] NONPOE ��4

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] POE ��5

MODEL PWVIA RM P12 RJ45EC DUO POE��5

MODEL PWVIA RM P12 RJ45EC QUAD POE ��5

SFP+ PORTS��6

opticalCON PORTS ��6

POWER CONNECTIONS ��6

CONFIGURATION ...............................................................................6

SECURITY ...........................................................................................7

BACKGROUND INFORMATION ............................................................7

WHAT THIS MEANS TO YOU ................................................................7

SECURITY DOMAINS ............................................................................8

RED PADLOCK - “Ready to Secure” device (previously “Unsecured”)��8

AMBER PADLOCK - “Other Domain” name showing device��8

AMBER PADLOCK - “Read Only” (previously “Locally Secured”) ��8

GREEN PADLOCK - “My Domain” shows devices in the current domain��9

NO PADLOCK - “Disabled By User” – Firmware version 6�1 or later - rackmount

devices with front panel UI only��9

EMPTY SECURITY DOMAIN CELL – Firmware version prior to 5�0 - device

shipped prior to January 1, 2020 ��9

CREATING A SECURITY DOMAIN......................................................10

ADMINISTERING A DOMAIN ..............................................................15

MANAGE SECURITY DOMAIN��15

MANAGE DEVICES��19

RECOVERING A DOMAIN ...................................................................21

RETAINING DEVICE SETTINGS FROM UNKNOWN DOMAINS........23

USING OLDER VERSIONS OF PATHSCAPE WITH NEW DEVICES..23

LOCAL CONFIGURATION ONLY - Using PWVIA RM without Pathscape

...............................................................................................................24

DISABLING SECURITY ........................................................................25

PATHWAY ssACN (Secure sACN) .......................................................26

DOMAIN AUTO ssACN PASSWORD��26

CUSTOM ssACN PASSWORD ��26

USING PATHWAY ssACN WITH VIA....................................................27

NOTES ABOUT PATHWAY ssACN ��28

SOFTWARE (PATHSCAPE) CONFIGURATION................................29

NETWORK SETUP ...............................................................................29

DEVICE PROPERTIES..........................................................................30

PATHWAY SECURITY DOMAIN��30

BASIC PROPERTIES ��31

DEVICE INFO ��31

DEVICE TIME SETTINGS��32

NETWORK PROPERTIES ��32

ADVANCED FEATURES ��33

VLAN PROPERTIES ��34

Art-Net TRAP AND CONVERT��34

REMOTE MONITORING AND MANAGEMENT ��34

RING PROTECT PROPERTIES (EAPS) ��35

PoE PROPERTIES (POE Models)��37

ADVANCED PROPERTIES��37

VLAN CONFIG ......................................................................................38

VLAN GLOBAL PROPERTIES ��39

WARNING ��40

VLAN PROPERTIES/SERVICES ��41

RESOLVING VLAN CONFLICTS ..........................................................44

PORT PROPERTIES AND CONFIGURATION .....................................46

BASIC PROPERTIES ��47

LINK DETAILS ��47

NETWORK PARTNER (LLDP) ��48

VLAN PROPERTIES ��49

Art-Net TRAP AND CONVERT��49

POE PROPERTIES (NOT SHOWN ON NONPOE Model)��50

UPGRADING DEVICE FIRMWARE......................................................52

FACTORY DEFAULT..........................................................................53

FRONT PANEL LOCKOUT...................................................................54

FRONT PANEL UI AND MENU .........................................................55

SETTING SECURITY MODE ................................................................55

MAIN DISPLAY MESSAGES ................................................................57

USING THE FRONT PANEL UI ............................................................57

MENUS..................................................................................................58

NETWORK SETUP��58

DEVICE INFO/STATUS��60

ADVANCED SETTINGS��61

ADMIN/SECURITY��72

PORT STATUS AND CONFIGURATION MENU ��74

PORT 13 & 14: CONFIGURATION/STATUS: SFP+ PORTS��79

APPENDIX 1: SFP/SFP+ FIBER ADAPTER SELECTION................83

APPENDIX 2: VIRTUAL LOCAL AREA NETWORK (VLAN).............84

DEFINITIONS ��84

SOFTWARE CONFIGURATION OF VLANs ��84

VLAN GUIDELINES ��84

APPENDIX 3: PLANNING CHARTS .................................................85

VLAN PLANNING CHART��85

SWITCH PLANNING CHARTS��87

APPENDIX 4: EAPS & RSTP - “RING PROTECTION” ....................89

Requirements and Limitations ��89

Deﬁnitions for EAPS ��89

Software Conﬁguration of Ring��90

APPENDIX 5: QoS SETTINGS ..........................................................91

APPENDIX 6: ELECTRICAL AND COMPLIANCE INFORMATION.92

ELECTRICAL INFORMATION..............................................................92

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] NONPOE ��92

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] POE ��92

MODEL PWVIA RM P12 RJ45EC [DUO/QUAD] POE ��92

COMPLIANCE ......................................................................................92

ENVIRONMENTAL................................................................................92

PHYSICAL.............................................................................................93

PPWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] NONPOE��93

PPWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] POE��93

PPWVIA RM P12 RJ45EC [DUO/QUAD] POE ��93

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PWVIA RM P12 Ethernet Switches - Manual

ABOUT VIA RACK-MOUNT ETHERNET SWITCHES - PWVIA RM

VIA™ Gigabit Ethernet Switches are designed for live entertainment Ethernet systems, including audio, video and DMX-over-

Ethernet networks. This manual covers models PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE],

and PWVIA RM P12 RJ45EC [DUO/QUAD] POE

VIA Ethernet Switches are intended speciﬁcally for signal routing between Pathport DMX-over-Ethernet gateways, or similar

equipment, and Ethernet-aware lighting and audio control products, such as consoles and controllers and end equipment. A

VIA is a routing device and is not a source of the control protocols or the data being passed. Switches only provide management

control over the data path.

The PWVIA RM P12 family is easily conﬁgured and upgraded using the freely available software tool, Pathscape. They are also

conﬁgurable using the Front Panel UI, which consists of the LCD and rotary pushbutton encoder.

IMPORTANT: VIA model PWVIA RM P12 RJ45EC [xxxx] NONPOE does not provide

hardware support for IEEE 802.3af Power-over-Ethernet (PoE). It does not provide a way to

connect an external PoE supply.

VIA models PWVIA RM P12 RJ45EC [xxxx] POE feature an integrated 100W PoE supply for

powering compatible external devices.

If you connect PoE-enabled devices to a NONPOE model they will not receive power.

PWVIA RM P12 Ethernet Switches - Manual July 2021

2

INSTALLATION INSTRUCTIONS

PWVIA RM P12 switches are intended for desktop use, or to be mounted in a standard 19” equipment rack, using the integral

rack ears (models PWVIA RM P12 RJ45EC [DUO/QUAD] POE) or the included rack ear accessories (models PWVIA RM P12

RJ45EC[SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE]).

Rack ears included with the PWVIA RM P12 RJ45EC[SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE] models for attaching unit to 19” equipment rack

Use the included machine screws (2 per side) to attach the rack ears to the either side of the metal chassis (PWVIA RM P12

RJ45EC[SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE] models).

POE

LINK/ACT

PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 PORT 7 PORT 8 PORT 9 PORT 10

TM

If using the PWVIA RM P12 on a desktop permanently, you may wish to apply the included adhesive rubber feet pads to the

bottom of the unit. Simply peel them off the adhesive backing and apply to the bottom of the metal enclosure, with one on

each corner.

OPTIONAL MOUNTING ACCESSORIES

Wall-mount kits (PWACC WMLG) and Truss-mount adapters (PWACC TMLG) are available as accessories.

POE

LINK/ACT

PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 PORT 7 PORT 8 PORT 9 PORT 10

TM

POE

LINK/ACT

PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 PORT 7 PORT 8 PORT 9 PORT10

TM

PWACC WMLG Wall-mount Kit PWACC TMLG Truss-mount Kit

July 2021 3

PWVIA RM P12 Ethernet Switches - Manual

All PWVIA RM P12 Switches are intended for installation in a dry, indoor location. Ambient operating conditions are 14°F to

122°F (-10°C to 50°C); 5-95% relative humidity, non-condensing.

Warning: The AC socket outlet shall be installed near the equipment and shall be easily

accessible.

Warning: This equipment relies on building installation primary overcurrent protection.

Warning: Except for the chassis plug marked for AC input, all ports on the PWVIA RM P12

models are intended for low voltage and/or data lines only. Attaching anything other than low

voltage sources to the data ports may result in severe equipment damage, and personal injury

or death.

PWVIA RM P12 Ethernet Switches - Manual July 2021

4

PANEL LAYOUTS

FRONT PANEL

MODELS PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE]

POE

LINK/ACT

PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 PORT 7 PORT 8 PORT 9 PORT 10

TM

Backlit LCD

Amber LED

(Link Active) Green LED (PoE Active)

(POE models)

Rotary Encoder

Turn to Highlight

Push to Select

Female RJ45 etherCON Connector

Push tab to release cable

MODEL PWVIA RM P12 RJ45EC [DUO/QUAD] POE

Backlit LCD

Amber LED

(Link Active) Green LED (PoE Active)

(POE models)

Rotary Encoder

Turn to Highlight

Push to Select

Female RJ45 etherCON Connector

Push tab to release cable

REAR PANEL

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] NONPOE

Risk of electric shock.

Disconnect power

before opening.

Risque de decharge

electrique. Debrancher

le pouvoir avant

d'ouvrier.

ATTENTION

100-240 VAC

50/60Hz 0.3A MAX

Female RJ45 etherCON Connector

Push tab to release cable IEC Power Connector

for 100 - 240 VAC Input

Link/Status LEDs

for SFP+ ports

2x SFP+ ports for ﬁber

transceivers or copper

Direct-Attach cables

July 2021 5

PWVIA RM P12 Ethernet Switches - Manual

MODEL PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] POE

Risk of electric shock.

Disconnect power

before opening.

Risque de decharge

electrique. Debrancher

le pouvoir avant

d'ouvrier.

ATTENTION

100-240 VAC

50/60Hz 1.3A MAX

Female RJ45 etherCON Connector

Push tab to release cable IEC Power Connector

for 100 - 240 VAC Input

Link/Status LEDs

for SFP+ ports

2x SFP+ ports for ﬁber

transceivers or copper

Direct-Attach cables

MODEL PWVIA RM P12 RJ45EC DUO POE

PORT 11

PORT 12

PORT 13

PORT 14

MULTIMODE

FIBER

AUXILIARY

GIGABIT

ETHERNET

AC INPUT

MAX 10A

AC THRU

opticalCON DUO

connectors for Multimode ﬁber

powerCON Connector

for AC Thru

powerCON Connector

for AC Input

Female RJ45 etherCON Connector

Push tab to release cable

MODEL PWVIA RM P12 RJ45EC QUAD POE

PORT 11

PORT 12

PORT 13

PORT 14

MULTIMODE

FIBER

AUXILIARY

GIGABIT

ETHERNET

AC INPUT

MAX 10A

AC THRU

opticalCON QUAD

connectors for Multimode ﬁber

[Primary (top) pair connected only] powerCON Connector

for AC Thru

powerCON Connector

for AC Input

Female RJ45 etherCON Connector

Push tab to release cable

PWVIA RM P12 Ethernet Switches - Manual July 2021

6

SFP+ PORTS

The PWVIA RM P12 RJ45EC [SFPSLOT/1GSFP/10GSFPP] [NONPOE/POE] models have two SFP+ compatible ports on the

rear of the device. These require the user to provide an SFP or SFP+ ﬁber transceiver to allow connection to ﬁber networks.

See Appendix 1: SFP+ Fiber Adapter Selection for more information on selecting a ﬁber transceiver.

The user may also use SFP+ Direct Attach cables, both active and passive. This is often the easiest and lowest-cost way to

connect multiple switches together, if they are close together in the same enclosure or rack.

opticalCON PORTS

The PWVIA RM P12 RJ45EC [DUO/QUAD] POE models have opticalCON DUO and opticalCON QUAD ports, respectively,

for multimode ﬁber cables installed instead of SFP+ ports. Additional SFP+ transceivers are not required.

POWER CONNECTIONS

The IEC power plug or powerCON AC Input plug may be connected to an AC power source with a voltage between 100

and 240VAC, either 50 or 60 Hz.

Models PWVIA RM P12 RJ45EC [DUO/QUAD] POE have an additional powerCON THRU connector to simplify mains power

connections in a rack. DO NOT EXCEED 10A DRAW ON THE FIRST SWITCH. The powerCON THRU jumper cable is

not provided.

CONFIGURATION

PWVIA RM models may be conﬁgured from the front panel interface using the LCD and rotary pushbutton encoder. However,

we recommend using our free software tool, Pathscape, if possible. To download Pathscape, visit the Pathway website at

https://www.pathwayconnect.com and click the download link for the appropriate operating system.

For instructions on how to set properties and send transactions to devices, refer to the Pathscape manual.

For instructions on using the LCD and encoder to navigate the switch menus, see the Front Panel UI and Menu section.

July 2021 7

PWVIA RM P12 Ethernet Switches - Manual

SECURITY

BACKGROUND INFORMATION

On January 1, 2020, California became the ﬁrst state to enforce cybersecurity and IoT related legislation. Oregon, New

York and Massachusetts are following suit. California’s law is Title 1.81.26 “Security of Connected Devices” and mandates

that we equip our products with security features that are appropriate to the nature and function of the device. By law, this

encompasses all products that are assigned Internet Protocol addresses which can connect to the Internet directly or indirectly.

Pathway Connectivity, a division of Acuity Brands, will only ship compliant devices regardless of the jurisdiction into which

they are sold.

The law requires us to either supply a unique password for our products (see Local Conﬁguration Only below) or requires

the users to change the password before being able to use it (See Creating a Security Domain below). With Pathscape V3

and later, we provide features that protect our products from unauthorized access or use by enforcing passwords.

Pathway Connectivity does not collect or store personal information on our devices.

WHAT THIS MEANS TO YOU

1. When using products shipped after January 1, 2020, Pathscape will require a single password to allow conﬁguration of all

the devices on your network. Since the release of Pathscape V4, all Pathway Connectivity products can be upgraded to

ﬁrmware version 6.x. It is suggested you upgrade your devices to take advantage of the most recent security improvements.

2. Products shipped before January 1, 2020, devices with version 3.x and 4.x ﬁrmware will continue to function without

passwords using either Pathscape version 3 or 4.

3. All products shipped after January 1, 2020 may only be conﬁgured using Pathscape 4 or later.

4. Products shipped after January 1, 2020 cannot be downgraded to earlier password-free ﬁrmware.

Using the Tools > Firmware Updater dialog (see later in the manual for instructions), devices manufactured before

January 1, 2020 may show newer ﬁrmware versions, but using the Select Latest button will not select the latest. These

devices do not have a method, like a front panel, to factory default them. You can manually select the latest ﬁrmware using

the Select Firmware button, but do not forget the new password as you cannot factory default them.

We highly recommend printing the Password Recover PDF when creating a Security Domain so you can reset

lost passwords.

5. Products that are fully conﬁgurable from the front panel can enter Local Conﬁguration Mode (Read-Only mode). This

allows them to be conﬁgured locally, but not over the network.

6. You will be encouraged to print or save a recovery key in case you lose the password. Do so when setting up your Security

Domain. It is the only chance you’ll get to save/print/see this Recovery Key.

7. If you lose the password and lose the recovery key, you will manually have to factory default each device on the network.

See the resource section of the Pathway website for a comprehensive document describing how to manually factory

default all our devices.

8. The complete network conﬁguration may be saved without a password before factory defaulting devices. Applying the

saved conﬁguration will require a new password to be set for the network.

9. Conﬁguring our devices to receive unsecured protocols such as sACN and Art-Net will require you to accept the risks.

See WARNING BOX regarding unsecured protocols below.

By default, all Pathway Connectivity products sent and/or receive Pathway ssACN which is an authenticated method of

transporting the E1.31 protocol within a Security Domain.

PWVIA RM P12 Ethernet Switches - Manual July 2021

8

10. Pathway does not store personal information such as names or email addresses on our devices.

11. On products with a front panel display and encoder using ﬁrmware release 6.1, it is possible to opt out of the prescribed

security features. See Disabling Security below.

SECURITY DOMAINS

To simplify the process of managing security on your network, Pathscape introduced the concept of a “Security Domain”.

Below we will describe how to create a Security Domain and add or remove devices from it. In the Device tab of Pathscape

there is a column that shows you the name of the devices’ domain and a padlock icon showing their current state.

There are several different ways a device can appear in the Security Domain column.

RED PADLOCK - “Ready to Secure” device (previously “Unsecured”)

Prior to Pathscape version 4.1, this was shown as “Unsecured”.

Any device shipped after January 1, 2020 will have version 5 or later ﬁrmware which includes security. These devices will

report their type, name and ﬁrmware version only. All other properties cannot be read until you add them to a Security

Domain (see below on creating domains).

AMBER PADLOCK - “Other Domain” name showing device

Devices that have been added to a security domain will appear with an amber padlock. These devices will allow you to read

all their properties and even save a show ﬁle with the network setup, but the properties are Read-Only. You will have to login

to the domain to set any properties. (See Login procedure below.)

AMBER PADLOCK - “Read Only” (previously “Locally Secured”)

Prior to Pathscape version 4.1, this was shown as “Locally Secured”.

Read Only means the front panel was used to create a unique (and hidden) password to allow front-panel-only conﬁguration.

July 2021 9

PWVIA RM P12 Ethernet Switches - Manual

To gain read/write privileges with Pathscape, you must Reset Security settings from the front panel and then add it to the

Security Domain using Pathscape.

GREEN PADLOCK - “My Domain” shows devices in the current domain

Once you have logged into a Security Domain with a password, any device in your domain will appear with a green padlock

and all their properties will be Read/Writable.

NO PADLOCK - “Disabled By User” – Firmware version 6�1 or later - rackmount

devices with front panel UI only

With the release of ﬁrmware version 6.1 for rackmount devices with a front panel display and encoder (PWPP RM,

PWVIA RM only), it is possible to opt out of the security features altogether. This is designed primarily for the rental market

where devices may be shipped to various locations for use by different end users, where Domain passwords and Recovery

Keys may not be known.

Devices set to Disabled by User will behave like legacy devices and are fully Read/Writable by Pathscape without needing

to be logged into a Domain.

For information on opting out of security features, see Disabling Security below.

EMPTY SECURITY DOMAIN CELL – Firmware version prior to 5�0 - device shipped

prior to January 1, 2020

If the Security Domain cell is empty, this device is using Version 4 ﬁrmware and cannot be secured. Pathscape 4 will be able

to read and write properties exactly like earlier versions of Pathscape. If you upgrade to version 5 or later ﬁrmware, the device

will appear with a red padlock and you will need to add it to a domain before you can use it.

PWVIA RM P12 Ethernet Switches - Manual July 2021

10

CREATING A SECURITY DOMAIN

• After starting Pathscape, the online devices will populate the Device View.

• Choose the Security Domain view from the Select View dropdown

• Each device running V5 or later ﬁrmware will have a Red “Ready to Secure” value in the Security Domain column.

• NOTE: VIA switches running V6.1 ﬁrmware or later will show a Security Mode screen on the front panel LCD.

Security Mode

Wait for Pathscape to Secure

Local Conguration Only

Disable Security

Wait for Pathscape to Secure

Serial # : PPXXXXXXX

MAC : XX:XX:XX:XX:XX:XX

<Back>

• No action is required here to add the device to Pathscape. Clicking the encoder knob to select Wait for Pathscape to

Secure will show the device Serial Number and MAC Address, in cases where this may be helpful for device identiﬁcation.

• If you want to conﬁgure your devices only VIA the front panel, choose Local Conﬁguration Only. If you prefer to opt out

of security and the needs for passwords on these devices, choose Disable Security.

See the below for more detail on these options.

• If your devices have old ﬁrmware, you may update them to current ﬁrmware by going to the Tools menu in Pathscape and

selecting Firmware Updater. Select the devices to upgrade, and choose Select Latest, then Send Firmware. (See the

Upgrading Device Firmware section for more detail). The devices will go ofﬂine and come back with a red padlock.

• From the Security menu, choose New Domain.

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PWVIA RM P12 Ethernet Switches - Manual

• Enter the new Domain Name and Administrator and User passwords,then click Next.

• The Administrator can change passwords, change the Security Domain’s name, factory default devices, manage

Device Restore Points and add or remove devices from the domain.

• The User can change device properties and save and restore show ﬁles, but cannot change domain passwords,

factory default devices or add/remove devices. There is one User account password for all users.

• Add all the Ready to Secure devices on your network by checking the top checkbox labeled “Ready to Secure” and then

click Next. If you wish to add some but not all devices to this domain, click on the checkbox next to each device you’d

like to add, and then click Add Devices.

PWVIA RM P12 Ethernet Switches - Manual July 2021

12

• The next window will show the Recovery Key. This key will allow you to recover Security Domain access should the

passwords be lost or forgotten.

It is extremely important to keep a record of this Recovery Key, as this is the only time it will be shown to you.

Print the Recovery Key.

• Clicking the Print button will open a Print Dialog, from which you may choose a printer to print to.

• You may also right-click on the Recovery Key, then Select All and Copy the key to the clipboard and store it in a safe

place.

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PWVIA RM P12 Ethernet Switches - Manual

• In order to proceed, you must click the checkbox acknowledging you have printed or saved the Recovery Key in some

way.

Managers of the facility should store this key in a safe place, keeping in mind that anybody with this key can change both

the Administrator and User passwords at any time.

• Click Finish and the window will close, and the devices will be added to the domain. The devices will have an amber

padlock and their properties will be read-only.

• To conﬁgure the devices, you must log in to the domain as a user by pressing the Log In button in the toolbar. Note:

The Security Toolbar option under the Window menu must be checked.

You can also click on the Security menu and select the Log In menu item.

pathway VIA PWVIA RM P12 User manual

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