Patton electronics Diamond Edge 3224 User manual

Diamond Edge Model 3224
G.SHDSL IpDSLAM
Installation Guide
Sales Office: [phone]
Technical Support: [phone]
E-mail: [email protected]
WWW: www.patton.com
Document Number: 11002U4-001 Rev. C
Part Number: 07MD3224-IG
Revised: January 13, 2010

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: [phone]
fax: [phone]
support: [phone]
web: www.patton.com
e-mail: [email protected]
Copyright © 2003-2010, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
The software described in this document is furnished under a license and may
be used or copied only in accordance with the terms of such license.

3
Contents
About this guide .....................................................................................................................................................5
Audience................................................................................................................................................................. 5
Structure................................................................................................................................................................. 5
Precautions ............................................................................................................................................................. 6
Typographical conventions used in this document.................................................................................................. 6
General conventions .........................................................................................................................................6
Mouse conventions ...........................................................................................................................................7
Compliance Information .......................................................................................................................................9
Radio and TV Interference ..................................................................................................................................... 9
FCC Part 68 (ACTA) Statement ............................................................................................................................ 9
Industry Canada Notice ..........................................................................................................................................9
1 Introduction ................................................................................................................................................. 11
Model 3224 IpDSLAM overview ..........................................................................................................................12
Hardware overview................................................................................................................................................13
LAN ...............................................................................................................................................................13
RS-232 control port ........................................................................................................................................13
Power system ..................................................................................................................................................14
Central processing unit ...................................................................................................................................14
G.SHDSL ports ..............................................................................................................................................14
Alarm port ......................................................................................................................................................14
Temperature ...................................................................................................................................................15
Altitude ...........................................................................................................................................................15
Humidity ........................................................................................................................................................15
Physical dimensions ........................................................................................................................................15
Management services ......................................................................................................................................16
LED Display .........................................................................................................................................................16
Approvals ..............................................................................................................................................................17
Power Considerations............................................................................................................................................17
2 Hardware installation.................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Unpacking the Model 3224 IpDSLAM.................................................................................................................20
IpDSLAM chassis installation................................................................................................................................20
Cable installation...................................................................................................................................................21
Attaching the cable retainer clip ......................................................................................................................21
Grounding the Model 3224—AC and DC Power Supplies ............................................................................21
Installing the power cables—AC power supply ...............................................................................................22
Installing the power cables—DC Power Supply ..............................................................................................24
Connecting the Ethernet ports ........................................................................................................................25
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub .............................................25
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation ........................................26

Contents Model 3224 G.SHDSL IpDSLAM Installation Guide
4
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................26
Connecting the DSL Ports ..............................................................................................................................26
Completing the hardware installation ....................................................................................................................27
AC Units ........................................................................................................................................................27
DC Units ........................................................................................................................................................27
3 Configuring the IpDSLAM for operation ..................................................................................................... 29
Introduction..........................................................................................................................................................30
Configuration prerequisites ...................................................................................................................................30
Preparing the IpDSLAM for configuration............................................................................................................30
IP address quick start modification ........................................................................................................................32
Web operation and configuration ..........................................................................................................................34
PC configuration ............................................................................................................................................34
Displaying the 3224 web administration pages ...............................................................................................34
4 Operation and shutdown .............................................................................................................................. 39
Introduction..........................................................................................................................................................40
Activating the IpDSLAM ......................................................................................................................................40
De-activating the IpDSLAM .................................................................................................................................40
5 Maintenance.................................................................................................................................................. 41
Introduction..........................................................................................................................................................42
Replacing a power supply ......................................................................................................................................42
6 Contacting Patton for assistance ................................................................................................................... 45
Introduction..........................................................................................................................................................46
Contact information..............................................................................................................................................46
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................46
Warranty coverage ..........................................................................................................................................46
Out-of-warranty service .............................................................................................................................46
Returns for credit ......................................................................................................................................46
Return for credit policy .............................................................................................................................47
RMA numbers ................................................................................................................................................47
Shipping instructions ................................................................................................................................47
A Network Ports (RJ-21X) connector pin-out ................................................................................................. 49
Introduction..........................................................................................................................................................50

5
About this guide
This guide describes installing and configuring a Patton Electronics Model 3224 IpDSLAM. By the time you
are finished with this guide, your IpDSLAM will be installed. The instructions in this guide are based on the
following assumptions:
•The IpDSLAM will connect to an uplink network
•There is a LAN connected to one of the Ethernet ports of the IpDSLAM
•Subscribers will be connected to remote G.SHDSL modems
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters:
•Chapter 1 describes the IpDSLAM
•Chapter 2 describes installing the IpDSLAM hardware
•Chapter 3 describes configuring the IpDSLAM for use
•Chapter 4 details how to power up and deactivate the IpDSLAM
•Chapter 5 contains troubleshooting and maintenance information
•Chapter 6 contains information on contacting Patton technical support for assistance
For best results, read the contents of this guide before you install the IpDSLAM.

About this guide Model 3224 G.SHDSL IpDSLAM Installation Guide
6
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential IpDSLAM problems:
Note
Calls attention to important information.
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading
indicate a potential electric shock hazard. Strictly fol-
low the instructions to avoid property damage
caused by electric shock.
The alert symbol and CAUTION heading indicate a
potential hazard. Strictly follow the instructions to
avoid property damage.
Table 1. General conventions
Convention Meaning
Futura bold type Indicates the names of menu bar options.
Italicized Futura type Indicates the names of options on pull-down menus.
Futura type
Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an
action.
< >
Angle brackets indicate function and keyboard keys, such
as <SHIFT>, <CTRL>, <C>, and so on.
Are you ready?
All system messages and prompts appear in the
Courier
font as the system would display them.
% dir *.* Bold Courier font indicates where the operator must type a
response or command

7
Model 3224 G.SHDSL IpDSLAM Installation Guide About this guide
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
Convention Meaning
Left mouse button This button refers to the primary or leftmost mouse button (unless
you have changed the default configuration).
Right mouse button This button refers the secondary or rightmost mouse button (unless
you have changed the default configuration).
Point This word means to move the mouse in such a way that the tip of
the pointing arrow on the screen ends up resting at the desired loca-
tion.
Click Means to quickly press and release the left or right mouse button
(as instructed in the procedure). Make sure you do not move the
mouse pointer while clicking a mouse button.
Double-click Means to press and release the same mouse button two times quickly
Drag This word means to point the arrow and then hold down the left or
right mouse button (as instructed in the procedure) as you move the
mouse to a new location. When you have moved the mouse pointer
to the desired location, you can release the mouse button.

About this guide Model 3224 G.SHDSL IpDSLAM Installation Guide
8

9
Compliance Information
Radio and TV
Interference
The Model 3224 generates and uses radio frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause interference to radio and television recep-
tion. The Model 3224 has been tested and found to comply with the limits for a Class A computing device in
accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reason-
able protection from such interference in a commercial installation. However, there is no guarantee that inter-
ference will not occur in a particular installation. If the Model 3224 causes interference to radio or television
reception, which can be determined by disconnecting the cables, try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equip-
ment and receiver are on different branches).
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX . If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you dis-
connect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that regis-
tration was performed based on a Declaration of Conformity indicating that Industry Canada technical speci-
fications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protec-
tive, operational and safety requirements. The Department does not guarantee the equipment will operate to

Compliance Information Model 3224 G.SHDSL IpDSLAM Installation Guide
10 Industry Canada Notice
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be con-
nected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment mal-
functions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
Users should not attempt to establish or modify ground connec-
tions themselves, instead they should contact the appropriate
electric inspection authority or electrician.

11
Chapter 1 Introduction
Chapter contents
Model 3224 IpDSLAM overview ..........................................................................................................................12
Hardware overview................................................................................................................................................13
LAN ...............................................................................................................................................................13
RS-232 control port ........................................................................................................................................13
Power system ..................................................................................................................................................14
Central processing unit ...................................................................................................................................14
G.SHDSL ports ..............................................................................................................................................14
Alarm port ......................................................................................................................................................14
Temperature ...................................................................................................................................................15
Altitude ...........................................................................................................................................................15
Humidity ........................................................................................................................................................15
Physical dimensions ........................................................................................................................................15
Management services ......................................................................................................................................16
LED Display .........................................................................................................................................................16
Approvals ..............................................................................................................................................................17
Power Considerations............................................................................................................................................17

1 • Introduction Model 3224 G.SHDSL IpDSLAM Installation Guide
12 Model 3224 IpDSLAM overview
Model 3224 IpDSLAM overview
The Model 3224 (see figure 1) connects up to 24 G.SHDSL devices to multiple WAN and Ethernet uplink
ports with completely flexible routing and packet filtering. The IpDSLAM combines dual-redundant, remov-
able power supplies, an IP firewall, a router, and a centralized management system into an ultra-sleek 1U chas-
sis. The subscriber side connects to compatible G.SHDSL modems for data rates up to 4.6 Mbps over a single
pair of copper wires. Expandable via optional industry standard PMC cards, the IpDSLAM provides numerous
different types of uplink options.
Each 4.6-Mbps G.SHDSL port requires only a single twisted pair (2-wires) for full-duplex data transmission at
ranges in excess of 5 km. The TC-PAM line encoding ensures spectral compatibility within existing voice/data
bundles. The entire system can be managed through SNMP/HTTP-based management screens from any
HTML browser.
Figure 1. Model 3224 IpDSLAM ( Forest Green version shown)

Hardware overview 13
Model 3224 G.SHDSL IpDSLAM Installation Guide 1 • Introduction
Hardware overview
The Model 3224 combines transmission and routing technology, concentrating 24 G.SHDSL ports and a flex-
ible selection of WAN links into a 1U-high managed chassis. The IpDSLAM (see figure 2) comprises a 1U-
high, 19-inch wide chassis containing a motherboard and two dual-redundant power supplies. The hot swap-
pable power supplies are available in universal AC power input with IEC-320 receptacles or -48 VDC power
block configurations.
Figure 2. Model 3224 IpDSLAM features
LAN
Dual 10/100-Mbps Ethernet LAN ports are presented on RJ-45 connectors with an auto-sensing/full-duplex
10Base-T or 100Base-T interface. Also included are:
•100Base-TX half-/full-duplex operation (100 + 100)
•10Base-T half-/full-duplex operation (10 + 10)
•Auto negotiation and fallback
•10/100 Mbps link and status indicators
RS-232 control port
The RS-232 port provides for initial configuration of the Model 3224. The RS-232 port supports:
•Asynchronous data rates of 19.2 kbps, 8 data bits, no parity, 1 stop bit.
•An RJ-45 connector with EIA-561 pinouts
•A management interface that supports VT-100 terminals
•Hardware flow control (RTS and CTS)

1 • Introduction Model 3224 G.SHDSL IpDSLAM Installation Guide
14 Hardware overview
•Hardware CD and DTR signals for external modems
Power system
Power consumption is less than 135 watts
Removable internal dual-redundant AC or DC, load-sharing power supplies
•AC power supply
-115/230 VAC, 50/60 Hz
-1.5 A, 250 V Time Lag Fuse
•DC power supply
-40 to 72 VDC
-5.0 A, 125V Time Lag Fuse
Central processing unit
The 3224 employs a 64 bit/64 bit data bus PMC-Sierra RM5261A RISC processor with 32 kbytes data cache
and 32 kb instruction cache running at 400Mhz. Bundled with the CPU is:
•16 MB Flash ROM
•64 MB SDRAM
G.SHDSL ports
The 24 G.SHDSL ports operate at data-rates up to 4.6 Mbps and are accessible via the RJ-21X 50-pin telco
connector. Each port uses one twisted-pair (2-wires) for full-duplex communication. The G.SHDSL ports can
support PPP for efficient layer 2 switching. Other features include:
•ITU-T 991.2/ETSI 101 135
•Programmable speeds from 192 kbps to 4.6 Mbps/2-wire full-duplex symmetric
•TC-PAM line encoding
•“Plug-and-Play” Annex A/Annex B automatic configuration between the 3224’s G.SHDSL IpDSLAM and
the G.SHDSL CPE modems
•Built-in line surge protection
•G.SHDSL configuration parameters and line status indicators accessible to upper-level utility or application
software
Alarm port
The alarm port notifies the operator that a pre-defined alarm has occurred. The principal features are:
•User-defined alarm condition configured through the NMS
•User selectable major and minor alarms for G.SHDSL, WAN, clocking, power, and over-temperature.
The Model 3224 can only be configured with two AC power
supplies or two DC supplies, you cannot mix AC and DC sup-
plies in the same chassis.

Hardware overview 15
Model 3224 G.SHDSL IpDSLAM Installation Guide 1 • Introduction
•3-pin terminal block connector
•3-contact dry relay for external alarm systems
Temperature
Operating range: 32 to 104°F (0 to +40°C)
Altitude
Maximum operating altitude: 15,000 feet (4,752 meters)
Humidity
5 to 90% relative humidity (RH), non-condensing
Physical dimensions
Height: 1.75 inches (4.44 cm), width: standard 19-inch (48.26 cm), depth: 12 inches (30.48 cm);
weight:

 8.94 lbs (20.12 kg). Also see figure 3 for height, width, and depth dimensions.
Figure 3. Model 3224 IpDSLAM chassis physical dimensions

1 • Introduction Model 3224 G.SHDSL IpDSLAM Installation Guide
16 LED Display
Management services
•Out-of-Band RS-232 configuration port for management and control
•SNMP version 1 MIB II configuration management
•TELNET/SSH
•SYSLOG Client
•Remote Software Upgrade via FTP/TFTP
•Built-in HTTP/HTTP server for complete configuration and control using a standard Web browser
Figure 4. Model 3224 front panel LEDs
LED Display
front panel (see figure 4) display the status of the four WAN ports, the G.SHDSL ports, the Ethernet LAN
port, power, and the alarms. The front panel includes LEDs for:
•POWER: Green if power is being applied. Flashing if one power supply fails or only one power supply is in use.
•OVER TEMP: Red if the IpDSLAM is over temperature. Off if operating within the configured tempera-
ture range.
•ALARM: Yellow if the IpDSLAM is in an alarm condition. Off if operating normally.

Approvals 17
Model 3224 G.SHDSL IpDSLAM Installation Guide 1 • Introduction
•ETHERNET A: Green if Ethernet link status is normal. Off if port is not configured or connected. Blink-
ing indicates activity.
•ETHERNET B: Green if Ethernet link status is normal. Off if port is not configured or connected. Blink-
ing indicates activity.
•EXT. CLOCK: Green if the IpDSLAM is being driven by the BITS clock. Off if the Model 3224 is using a
circuit based Network Clock or Internal Clock.
•TESTING: Yellow if any of the DSL ports or any of the WAN uplink ports are in local switching or loop-
back mode, respectively. Off if all ports are in normal operation.
•DSL PORTS: Green to indicate all DSL ports are configured and sync’d up. Flashing green indicates at least
one port is in the process of synchronizing. Red indicates loss of sync on any DSL port.
•EXP CARD: Green indicates normal activity on PMC expansion module. Red indicates loss alarm condi-
tion on expansion module.
Approvals
The Model 3224 IpDSLAM has achieved the following approvals and certifications:
•United States and Canada
-Safety: UL60950 and CSA C22.2 No. 60950
-EMC: FCC Part 15, Class A
-Telecom: FCC Part 68 (ACTA) and Industry Canada CS03
•Europe (CE Mark)
-RTTE Directive: EN55022: 1998 (Class A) Radiated and Conducted Emissions,
EN55024: 1998 Immunity, and EN 60950 Safety of Information Technology Equipment
•International
-Safety: CB Test Certificate per IEC 60950
Power Considerations
This device contains no user serviceable parts.
DC powered units:
•Connect the equipment to an approved 40–72 VDC supply source that is electrically isolated from the AC
mains. The DC source must be reliably connected to earth.
•The DC source must be located within the same premises as the device.
•An approved disconnect device with minimum 3.0 mm contact separation must be provided in the DC
supply to the equipment. The disconnect device must be rated for a minimum of 72 VDC, 5.0 A, and must
be positioned within easy reach of the user’s position during operation.
AC powered units:
•The AC mains outlet must be within 3 meters of the device and shall be easily accessible.
•The mains supply cord set must be an approved grounded type acceptable to the authorities in the country
where the equipment is operated.

1 • Introduction Model 3224 G.SHDSL IpDSLAM Installation Guide
18 Power Considerations

19
Chapter 2 Hardware installation
Chapter contents
Introduction..........................................................................................................................................................20
Unpacking the Model 3224 IpDSLAM.................................................................................................................20
IpDSLAM chassis installation................................................................................................................................20
Cable installation...................................................................................................................................................21
Attaching the cable retainer clip ......................................................................................................................21
Grounding the Model 3224—AC and DC Power Supplies ............................................................................21
Installing the power cables—AC power supply ...............................................................................................22
Installing the power cables—DC Power Supply ..............................................................................................24
Connecting the Ethernet ports ........................................................................................................................25
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub .............................................25
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation ........................................26
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................26
Connecting the DSL Ports ..............................................................................................................................26
Completing the hardware installation ....................................................................................................................27
AC Units ........................................................................................................................................................27
DC Units ........................................................................................................................................................27

2 • Hardware installation Model 3224 G.SHDSL IpDSLAM Installation Guide
20 Introduction
Introduction
This chapter contains the following procedures for installing the Model 3224 IpDSLAM:
Note Before installing the IpDSLAM, you will need to obtain the line type
and encoding of any WAN uplink port from your local telephone
company (telco).
•“Unpacking the Model 3224 IpDSLAM” —lists the contents in the IpDSLAM shipping container
•“IpDSLAM chassis installation” —describes installing the IpDSLAM on a flat surface or in a standard 19-
inch rack
•“Cable installation” on page 21—describes installing the power and network interface cables
•“Completing the hardware installation” on page 27—describes testing the IpDSLAM hardware to verify
that it is ready for software configuration
Unpacking the Model 3224 IpDSLAM
Inspect the shipping carton for external damage. Note any damage before removing the container contents.
Report equipment damage to the shipping carrier immediately for claim purposes. Save all packing materials in
case you need to return an item to the factory for servicing.
•The IpDSLAM comes with the following items:
•The Model 3224 Packet Digital Subscriber Loop Access Multiplexer (IpDSLAM)
•An RJ45-to-RJ45 cable for use with the console and Ethernet ports
•A DB9-RJ45 (EIA-561) adapter for connecting a PC's serial port to the console port
•Rack mounting kit with rack ears and mounting hardware
•Model 3224 IpDSLAM Getting Started Guide
•CD-ROM containing product literature and the IpDSLAM Administrator's Reference Guide
Note Power cables are shipped separately from the Model 3224.
IpDSLAM chassis installation
Do the following:
1. If you have not done so already, remove the IpDSLAM from its shipping container.
Note The IpDSLAM should be placed as close as possible to the termina-
tion jack provided by the Telco. Avoid installing the IpDSLAM in a
location where the power cords or network interface cables could be
accidentally disconnected. The location should be well ventilated. Do
not block the IpDSLAM’s cooling vents.
2. If you are installing the DACS in a 19-inch rack, go to step 3. Otherwise, place the DACS at the desired
location, then go to “Cable installation” on page 21.