Patton 3034 User manual

Models 3034/3038
Multiport Asynchronous Statistical
Multiplexer
User Manual
Sales Office: [phone]
Technical Support: [phone]
E-mail: [e-mail]
WWW: www.patton.com
Part Number: 07M3038-GS, Rev. C
Revised: February 27, 2012
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Start Installation
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Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [e-mail]
Copyright © 2012, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix E, "End user license agreement" on page 56 or go to
www.patton.com.
Patton Electronics warrants all 3034/3038 components to be free from defects, and
will—at our option—repair or replace the product should it fail within one year from
the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

3
Summary Table of Contents
1General information...................................................................................................................................... 13
2Applications overview.................................................................................................................................... 19
3Model 3034/3038 installation ....................................................................................................................... 21
4Initial configuration ...................................................................................................................................... 29
5RS-232 port configuration ............................................................................................................................ 33
6Sync Serial Configuration ............................................................................................................................. 37
7Contacting Patton for assistance ................................................................................................................... 40
ACompliance information .............................................................................................................................. 43
BSpecifications ................................................................................................................................................ 46
CCabling ......................................................................................................................................................... 49
DPort pin-outs ................................................................................................................................................ 52
EEnd user license agreement ........................................................................................................................... 56

4
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1General information...................................................................................................................................... 13
Model 3034/3038 Overview..................................................................................................................................14
Features and Benefits.............................................................................................................................................15
Model 3034/3038 Features .............................................................................................................................15
Rear and Front Panels ...........................................................................................................................................16
Model 3034/3038 rear panel ...........................................................................................................................16
Model 3034/3038 front panel .........................................................................................................................18
2Applications overview.................................................................................................................................... 19
Typical Model 3034/3038 Application..................................................................................................................20
3Model 3034/3038 installation ....................................................................................................................... 21
Planning the installation........................................................................................................................................22
Site log ............................................................................................................................................................22
Network information ......................................................................................................................................22
Network Diagram ...........................................................................................................................................22
IP related information .....................................................................................................................................23
Software tools .................................................................................................................................................23
Power source ...................................................................................................................................................23
Location and mounting requirements .............................................................................................................23
Installing the Model 3034/3038............................................................................................................................23
Placing the Model 3034/3038 .........................................................................................................................23
Installing cables ...............................................................................................................................................24
Connecting the RS-232 ports ....................................................................................................................24
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25
Connecting the Composite port ................................................................................................................25
Models with a V.35 port (3034/C and 3038/C) .................................................................................25
Models with an X.21 port (3034/D and 3038/D) ...............................................................................25
Models with a T1/E1 port and BNC Connectors (3034/K and 3038/K) ............................................25

5
Model 3034/3038 User Manual Table of Contents
Connecting the power supply ....................................................................................................................26
Internal AC Power Supply ..................................................................................................................27
External AC Power Supply .................................................................................................................27
External DC Power Supply .................................................................................................................28
4Initial configuration ...................................................................................................................................... 29
Introduction..........................................................................................................................................................30
1. Connecting the Model 3034/3038 to your PC..................................................................................................30
Connecting and logging in via the Ethernet port .............................................................................................30
Connecting and logging in via the Console port .............................................................................................31
2. Configuring the desired IP address ....................................................................................................................31
Factory-default IP settings ...............................................................................................................................31
Login ..............................................................................................................................................................32
Changing the IP address .................................................................................................................................32
Saving the IP address ......................................................................................................................................32
3. Connecting the Model 3034/3038 to the network ............................................................................................32
5RS-232 port configuration ............................................................................................................................ 33
Overview ...............................................................................................................................................................34
Configuration Overview .................................................................................................................................34
Web Management Interface (WMI) ......................................................................................................................35
Port Configuration .........................................................................................................................................35
Command Line Interface (CLI).............................................................................................................................36
6Sync Serial Configuration ............................................................................................................................. 37
Overview ...............................................................................................................................................................38
Configuration Overview .................................................................................................................................38
Web Management Interface (WMI) ......................................................................................................................38
Command Line Interface (CLI).............................................................................................................................39
7Contacting Patton for assistance ................................................................................................................... 40
Introduction..........................................................................................................................................................41
Contact information..............................................................................................................................................41
Patton support headquarters in the USA .........................................................................................................41
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................41
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................41
Warranty coverage ..........................................................................................................................................41
Out-of-warranty service .............................................................................................................................42
Returns for credit ......................................................................................................................................42
Return for credit policy .............................................................................................................................42
RMA numbers ................................................................................................................................................42
Shipping instructions ................................................................................................................................42
ACompliance information .............................................................................................................................. 43
Compliance ...........................................................................................................................................................44
EMC ...............................................................................................................................................................44
Safety ..............................................................................................................................................................44

6
Model 3034/3038 User Manual Table of Contents
PSTN Regulatory ............................................................................................................................................44
Radio and TV Interference ....................................................................................................................................44
FCC Part 68 (ACTA) Statement ...........................................................................................................................44
Industry Canada Notice ........................................................................................................................................45
CE Declaration of Conformity..............................................................................................................................45
Authorized European Representative .....................................................................................................................45
BSpecifications ................................................................................................................................................ 46
RS-232 Ports.........................................................................................................................................................47
Composite Ports....................................................................................................................................................47
Ethernet Ports .......................................................................................................................................................47
Serial Console Port ................................................................................................................................................47
Commands............................................................................................................................................................47
IP Services .............................................................................................................................................................48
IP Connectivity .....................................................................................................................................................48
Operating Environment ........................................................................................................................................48
System...................................................................................................................................................................48
CCabling ......................................................................................................................................................... 49
Introduction..........................................................................................................................................................50
Console .................................................................................................................................................................50
Ethernet ................................................................................................................................................................51
DPort pin-outs ................................................................................................................................................ 52
Introduction..........................................................................................................................................................53
Console port..........................................................................................................................................................53
Ethernet ................................................................................................................................................................54
V.35 (DB-25 connector) .......................................................................................................................................54
X.21 (DB-15 connector) .......................................................................................................................................55
T1/E1....................................................................................................................................................................55
RS-232..................................................................................................................................................................55
EEnd user license agreement ........................................................................................................................... 56
End User License Agreement.................................................................................................................................57
1. Definitions ..................................................................................................................................................57
2. Title ............................................................................................................................................................57
3. Term ...........................................................................................................................................................57
4. Grant of License ..........................................................................................................................................57
5. Warranty ....................................................................................................................................................57
6. Termination ................................................................................................................................................58
7. Other licenses .............................................................................................................................................58

7
List of Figures
1 Model 3038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 3038 rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Model 3038 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Typical application for Model 3034/3038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Connecting the RS-232 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 V.35 interface models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 X.21 interface models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8 T1/E1 interface models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
9 Connecting DC Power to the 3034/3038 DC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Connecting the Model 3034/3038 to your laptop PC via the Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Connecting the Model 3034/3038 to your laptop PC via the console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
12 3034/3038 networking diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13 Terminal Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
14 Sync Serial Device Management page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
15 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
16 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
17 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Model 3034/3038 Model Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 LED Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7 Stat Mux- CLI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8 Stat Mux- CLI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
9 RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
10 RJ45 socket 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

9
About this guide
This guide describes the Model 3034/3038 hardware, installation and basic configuration.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1 on page 13 provides information about router features and capabilities
•Chapter 2 on page 19 contains an overview describing router operation and applications
•Chapter 3 on page 21 provides hardware installation procedures
•Chapter 4 on page 29 provides quick-start procedures for configuring the Model 3034/3038
•Chapter 5 on page 33 provides information for configuring the RS-232 ports via the CLI or the WMI
•Chapter 7 on page 40 contains information on contacting Patton technical support for assistance
•Appendix A on page 43 contains compliance information for the router
•Appendix B on page 46 contains specifications for the routers
•Appendix C on page 49 provides cable recommendations
•Appendix D on page 52 describes the router’s ports and pin-outs
•Appendix E on page 56 provides license information that describes acceptable usage of the software pro-
vided with the Model 3034/3038
For best results, read the contents of this guide before you install the router.

10
Model 3034/3038 User Manual
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-
sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential haz-
ard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
IMPORTANT
CAUTION
CAUTION
WARNING
WARNING

11
Model 3034/3038 User Manual
Safety when working with electricity
General observations
•Clean the case with a soft slightly moist anti-static cloth
•Place the unit on a flat surface and ensure free air circulation
•Avoid exposing the unit to direct sunlight and other heat sources
•Protect the unit from moisture, vapors, and corrosive liquids
• This device contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service
personnel.
• Mains Voltage: Line voltages are present when the power cord is con-
nected. The mains outlet shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker.
• For AC powered units, ensure that the power cable used meets all applica-
ble standards for the country in which it is to be installed, and that it is con-
nected to a wall outlet which has earth ground.
• Hazardous network voltages are present in WAN ports, regardless of
whether power to the unit is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching the cables, detach the end away
from the unit first.
• Do not work on the system or connect or disconnect cables during periods of
lightning activity.
• For units with an external power adapter, the adapter shall be a listed Lim-
ited Power Source.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
WARNING

12
Model 3034/3038 User Manual
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
in boldface italic font.
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
screen
Terminal sessions and information the system displays are in screen font .
node The leading IP address or nodename of a Model 3034/3038 is substituted with
node in boldface italic font.
SN The leading SN on a command line represents the nodename of the Model 3034/
3038
#An hash sign at the beginning of a line indicates a comment line.

13
Chapter 1 General information
Chapter contents
Model 3034/3038 Overview..................................................................................................................................14
Features and Benefits.............................................................................................................................................15
Model 3034/3038 Features .............................................................................................................................15
Rear and Front Panels ...........................................................................................................................................16
Model 3034/3038 rear panel ...........................................................................................................................16
Model 3034/3038 front panel .........................................................................................................................18

Model 3034/3038 Overview 14
Model 3034/3038 User Manual 1 • General information
Model 3034/3038 Overview
The Model 3034/3038 Series Multiport Asynchronous Statistical Multiplexer (figure 1) consolidates up to
eight asynchronous data sources onto a single synchronous WAN link or IP/Ethernet LAN connection for
secure, reliable, and transparent multiplexing.
The Model 3038 offers advanced network and transmission options. The integrated composite port provides a
standard synchronous link connection to NTUs, DSUs or traditional WAN services. By including an Ethernet
port as a composite uplink, the Model 3038 also “future proofs” your legacy equipment. Now multiplexed data
can use existing LAN, WAN and Internet connections…simultaneously. Data security and service quality is
ensured with IPSec encryption as well as packet labeling and integrated data QoS with flow-control.
Reliable data is ensured via multiple CRC-16 checks, transparent data checksums and in-order data delivery.
In the event of an error, the Model 3038 automatically retransmits the data to insure transparent and error free
delivery. With user configurable flow control including software XON/XOFF, hardware RTS/CTS and com-
bination provides optimal data transfer.
Integrated management offers both local and remote configuration, control and troubleshooting. Use the
supervisory port for out-of-band access or use LAN based services such as Telnet, WEB/HTTP and SNMP.
Per-port options allow for diagnostics loops, traffic statistics, review channel status and monitor ports and
events.
Figure 1. Model 3038

Features and Benefits 15
Model 3034/3038 User Manual 1 • General information
Features and Benefits
The Model 3034/3038 series consists of several models (table 2). They differ in the number of RS-232 ports
and the type of composite port. All models come equipped with two 10/100/1000Base-T Ethernet ports.
Model 3034/3038 Features
•Eight Ports on a Single Link–Multiplex up to eight EIA-232/V.24 ports at 230.4kbps with individually
configurable speed, flow control, echo and testing.
•E1/T1/X.21/V.35/Ethernet Composite–Connect to any synchronous dedicated WAN or lower costs using
standard PPP or Frame Relay networks. Ethernet/IP can be used over any network or Internet without the
expense of dedicated lines. .
•Ethernet/IP Networking–User configurable IP services ensure reliable connectivity to any LAN or WAN.
NAT, DHCP and Firewall permits advanced networking and flexibility.
•Data Integrity & Encryption–Ensure data with CRC-16 and reliable transport. Data is secure end-to-end
using IPSEC with DES/3DES or AES options and auto MDI-X.
•Local & Remote Management–Configure and control with Web-based management, SNMP or command
line supervisory port all with password protection.
Table 2. Model 3034/3038 Model Codes
Model Ethernet Ports RS-232 Ports Composite Port
3034/C 2 4 V.35
3034/D 2 4 X.21
3034/K 2 4 T1/E1
3038/C 2 8 V.35
3038/D 2 8 X.21
3038/K 2 8 T1/E1

Rear and Front Panels 16
Model 3034/3038 User Manual 1 • General information
Rear and Front Panels
Model 3034/3038 rear panel
The Model 3034/3038 rear panel ports are described in table 3.
Note The Model 3038 rear panels are shown below. The Model 3034 is
similar, except that 3034 models only have four RS-232 ports.
Figure 2. 3038 rear panels
3038/ D Models - X.21
RS-232 ports
Ethernet ports
X.21
interface
Power
connector
Reset
button
3038/ C Models - V.35
Ethernet ports
V.35
interface
RS-232 ports
Power
connector
Reset
button Ethernet ports
Power
connector
Reset
button
3038/ K Models - T1/E1
Ethernet ports
T1/E1
connectors
RS-232 ports
Power
connector
Reset
button

Rear and Front Panels 17
Model 3034/3038 User Manual 1 • General information
Table 3. Rear panel ports
Port Description
LAN ETH 0 Auto-MDX Ethernet port, RJ-45
LAN ETH 1 Auto-MDX Ethernet port, RJ-45
Composite Varies depending on model type:
•/C models: V.35 DTE interface on a DB-25 female connector
•/D models: X.21 interface on a DB-15 female connector
•/K models: T1/E1 interface on dual BNC connectors and an RJ-45 connector
RS-232 0-7 Four (Models 3034) to eight (Models 3038) serial asynchronous RS-232 ports with
an 8-pin RJ-45F interface
Console Used for service and maintenance, the Console port, an RS-232 RJ-45 connector,
connects the product to a serial terminal such as a PC or ASCII terminal (also called
a dumb terminal).
100-240 VAC 50-
60 Hz
Electricity supply socket for main power cable.

Rear and Front Panels 18
Model 3034/3038 User Manual 1 • General information
Model 3034/3038 front panel
Figure 3 shows Model 3034/3038 LEDs, the LED definitions are listed in table 4.
Figure 3. Model 3038 front panel
Table 4. LED Descriptions
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied.
Run When lit, the unit is in normal operation. Flashes once per second during
boot (startup).
Alarm When flashing, errors are occurring on one or more of the serial interfaces.
Test When lit, a test function, such as serial interface loopback, is in operation.
Ethernet Link On when the Ethernet connection on the corresponding port has a link indication.
Serial Link/Status
• Off = No frames detected
• Flashing = Frames received/transmitted
Power
Run
Ethernet 0
Link Ethernet 1
Link
Serial Port 0
Serial Port 1
Serial Port 2
Serial Port 3
Serial Port 4
Serial Port 5
Serial Port 6
Serial Port 7
Alarm Test

19
Chapter 2 Applications overview
Chapter contents
Typical Model 3034/3038 Application..................................................................................................................20

Typical Model 3034/3038 Application 20
Model 3034/3038 User Manual 2 • Applications overview
Typical Model 3034/3038 Application
The Model 3034/3038 IpStatmux Managed Multiport Asynchronous Multiplexer combines up to eight EIA-
232/V.24 interfaces over any composite V.35, X.21, E1/T1 or Ethernet/IP port and offers the lowest-cost,
most flexible solution for multiport asynchronous terminal connectivity. Figure 4 shows the 3034/3038 appli-
cation for remote office and branch office voice extension and access.
Figure 4. Typical application for Model 3034/3038